Official Sony KDL-XXZ5100 Owner's Thread - Page 74

I think they've stopped caring about fixing anything with the 2009 models at this point. The HULU plus thing is a case and point.

I am curious if anyone has done any repair on the 52z5100. I believe I have any issue with the cable/antenna input and it is very loose in the back of the tv. I am assuming it is not connected to the board correctly. I cannot get any OTA signals to display a picture. It says is no signal regardless of what I am sending to this input. Has anyone opened this up before to access the board?

Did you ever figure out the cause of this Will? My display shows the exact same thing using AVIA. I was using CUSTOM setting when calibrating. When I changed that to STANDARD, it seemed to move red back to where it should be. Just curious to see if you did something different as well.

Can anyone explain how this display internally upscales resolution other than 1080p, ie. I have read that when a signal is received that is non-1080p, the display will automatically "upscale" that signal to 1080p. Is that true??

The reason I ask is that I am looking to buy a new AVR. The ones I am looking at claim to upscale via HDMI to 1080p. I have also read people's comments that say you should leave the upscaling to the display as it will do a better job than the AVR. How can you tell the display is upscaling properly?

When I send a 480p signal to the display via my ATT Uverse box, I press the "display" button on the remote and the TV shows 480p. Same for 720p and 1080i, so not sure what people mean when they say let the Sony upscale instead of the AVR. How can you tell if that is happening????

Any help would be appreciated!

I have responded to your PM.

-Best,
John

P.S. Happy New Year guys. I hope it was a Happy and Healthy Holiday Season for all.
-Best,
John

Carl,
Custom, with the Warm 2 color temp setting offers the most accurate color gamut, and utilizing the proper white balance helps to further bring red in line.

You may want to try my last settings, listed in my signature.

Enjoy your display.

-Best,
John

Thanks John, appreciate it!

You're welcome.

How does Cinemotion Auto1/Auto2 work? When do I need this on and what do I set it to?

Here is a post taken from the calibration thread(z5100) that could be useful for you:

Cheers!

Joernzal777


Originally wrote by dsskid on 02-05-10, 06:38 AM
Quote:
Originally Posted by jk221990 View Post
Is there a point to having it on if I am running a Blu back at 1080p/24? From what I understand it deals with 2:3 or 3:2 or something like that

So wouldn't the 24p mean you don't need it on. I think I read that when it is at 1080p/24 it is 5:5??

I had motionflow and cinemotion off, but dsskid has them on..... and he is much more experienced than I.


Oh, also is the TV still running at 240hz even if Motionflow is off? Like if Motionflow is off, it is still smoother than a regular 60hz TV right?
You are right. For Blu rays, Motionflow should be off. My listed setting is incorrect, I will fix it. Motionflow should be set to standard for broadcast sports.

Cnet says Cinemotion should be set to off for blu ray, but I found that I got a bit of judder if I did this, (which I don't like) and liked it better with Auto 2. If you like it better set to off, do so. Auto 2 also worked better for me when i played DVDs in my BD player.
__________________
ISF Calibrator

Pioneer Kuro Elite Pro-111FD
Pioneer Kuro BDP-320

Anybody have a problem downloading ppv programming from D* with this tv? I tried today and got a message that the tv does not support the program's content protection and that switching from HDMI to component cables would allow me to watch it. Is there a setting on the tv I'm missing?

Hey guys, hope all is well. Was going through my attic and found the stand to the 46" Sony that I sold. New owner has it mounted on the wall and doesn't want it. Anyone have any use for it before I discard it? Free of course.

-Best to all,
John

Hey John, good to hear from you. Hope all is well in NY. Been down south lately? If you do come, let me know and I'll have you cal my 5100 and ex500.
Best,
Chris

Hi Chris, all is well, hope all is well with you as well. Have you heard from Will? Will I hope things are well with you as well. I don't travel much, but I'll be in Georgia at the end of the summer.
Let me know.
All the best,
John

I've had a KDL-52Z5100 since November 2009. Beginning last month, when the TV is turned on, the righthand half of the screen gets 4-5 bands where the screen repeats the image, each one slightly lower. The problem used to last about 5 minutes. It's now lasting nearly 20, and I'm getting some thin horizontal black lines intermitantly.

This video (not mine) shows the problem better than I can describe it: http://www.youtube.com/watch?v=cOuYk7-glTo

I bought the set from Best Buy along with a 4 year extended warranty. They sent a tech out who ordered a replacement panel. Unfortunately, they since called and said the part was unavailable and I should contact the store for replacement. Went there earlier in the month and they suggested an $1100 55" Sony with 120Hz refresh and a sorry picture to replace my set. Granted, I got a great sale price, but I still dropped $2K on the set and the warranty. Needless to say, I'm not happy. I've tried researching the problem and aside from one website I can no longer find which hinted that Sony might have used cheap capacitors that fail in 10-20 months and this one Youtube video, I've found nothing. I'm stunned I couldn't find any posts here about it.

Is anyone familiar with this problem and if so, is there any chance it's fixable? I'd really prefer to get this set fixed since there doesn't seem to be any chance of getting it replaced with something of equivalent video quality.

That so totally sucks Palladin, I hope mine lasts longer I wish there were some more people still posting here. To see if they are having the same troubles.

Hello PaladinSB,
My name is Evelyn from Sony electronics the SonyListens team. I'm sorry to hear about the problems you are having with your TV. Please contact us at SonyListens@am.sony.com so that we can further assist you. Include a description of your previous posting and include your contact information. We look forward to hearing from you.
Best Regards,
Evelyn Perez
SonyListens Team

Now THAT's customer service! Palladin please keep us posted on how this issue gets resolved.

Wow. Wish I'd seen this earlier today. I went to Best Buy and got the store's customer service manager involved to try to get things resolved and after an hour and a half I have a new 55" LG tv coming. I would have preferred to replace the TV with another Sony, but it was going to cost me $200+ out of pocket to get the closest Sony in terms of features and it was still only a 120Hz (KDL-55EX723) video.

Unfortunately, Best Buy will be taking the old set away when the new one is delivered.

Well at least you have the issue resolved, I would have liked to see how Sony handled it though. I have had some ussues in the past with past products.

I just posted the following question in the EX500/501 thread, but I guess it applies here as well and is somewhat related to your question:

OK guys and gals, I have been sending native video from my D* STB (model HR21-100) to the EX500, thereby letting it do the work of the 720p to 1080i conversion for those stations that broadcast in 720p (e.g. ABC, FOX, ESPN). It struck me that perhaps the D* box may be better at this conversion than the EX500. I then tried it both ways, and couldn't really tell with my (albeit old) eyes if there was any difference in quality one way or the other.

Has anybody done a critical evaluation of the difference? Of course it depends which STB is being used for camparison, as some are likely to be better than others, so I'm specifically interested in the D* HR2x series of boxes (I believe they all use the same video circuitry).

Thnaks for your help!

I did some testing when I first got my Z5100. It wasn't too critical -- I was checking to see if there were any obviously noticeable differences when sending the native signal to the set. This was all done with an HR22 (I believe -- it's since died on me and been replaced). Anyways, I didn't notice anything major that stood out, but I did get kind of annoyed by the slight delay when changing channels while the set locked on to the new resolution. Since then, I've set the D* box to output everything at 1080p and I don't worry about it. There may be some minor signal degradation, but the convenience of being able to quickly jump channels and pull up the OSD, etc without waiting for things to lock on again is much better for me personally.

Hey thanks Pugnax! So if I understand you correctly, you told the D* STB that your set only supports 1080i and 1080p (by unchecking all the other resolution boxes) in the setup menu? Did you also have to turn "Native" to off? It's not clear to me which one actually ensures that everything is sent to the tv as 1080...
Also, you said your HR22 was replaced...which one do you have now?

No problem. I just pulled down a copy of the manual to double-check what the various settings are (p95). You do have to turn Native off. Set Screen Format to Pillar Box (this only affects 4:3 content). Then in the Resolution settings, go ahead and select all the ones your set supports (which should be all of them).

Once all that's set up, you can cycle through the various output options by pressing the Format button on the remote (or the button on the front of the STB). Keep going until it ends up on '1080p Pillar Box'. That should do it. The nice thing is that if you decide you want to watch some 720p show at 720p, you can (fairly) easily switch the output res to 720p by using the Format button. I fiddled with that a bit before, but again, I've found it's easier to just leave it at 1080p Pillar Box.

As for my box, the HR22 got replaced with an HR24. Aside from having more storage space, there isn't any functional difference that I've noticed. The ports on the back might be arranged differently, it might have more (or fewer) USB ports, eSATA, etc, but since I don't use any of those, I didn't pay attention to what changed back there.

Hmmm, woke up to a firmware update screen this morning. I went to look on Sony's site and no info. Does anyone know what aa0194pn does? Just curious before I go ahead and say yes to it.

No clue. I installed it a few days ago and have noticed no difference.

Cool. Guess I'll go ahead and let it update. Was hoping we'd get something new Internet wise.

I installed the update today and now it seems like the built-in apps, Netflix and Amazon do not play hd content in HD anymore. I tried some of the other video content they have that also has hd content and it plays just fine. So it seems to be limited to Netflix and Amazon, the two places I actually care about hd.

Also, just to clarify, hd titles play, but play in SD, the orange hd light doesn't illuminate.

same problem... i wish i had checked the forum before upgrading.

HD streaming is NOT working via built-in netflix/amazon. WTF?

Hi have a Sony Bravia KDL-52W5150. I just did the update aa0194pn and everything seems fine. I am able to play HD movies from Netflix. I tried the movie Valhalla and it's working fine. I will let you know if I see any other changes.