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The "Official" Pioneer VSX-1019AH Owner's Thread - Page 167

post #4981 of 5122
But everything else works great on Input 5...The setup was calibrated by D-Nice too, so I don't think its Input 5.

Guess it's just some type of glitch with the Receiver...maybe I need to update the firmware?
post #4982 of 5122
Quote:
Originally Posted by anarkhia View Post


I just updated it sunday, it is somewhere in this thread ( in the 130s i think), the patch itself can be found there :

http://www.pioneerfaq.info/index.php...wares&type=AVR


It works perfectly, i've saw an improvement in the way it handles PS3 hdmi, and little difference in sound output ( -25 is my new -30 ), but it solved my subwoofer problem


if some1 have a patch log, would appreciate to know what changed since 1.020

thank you for the link , page to read is 137 and 138 and the pdf in the zip

i updated mine because i have something strange when i play quake4 :

my hardware is the auzentech xfi with hdmi out connected to the receiver using hdmi and game is using the openal mode so it render in 7.1
at the begining of game , when i am on the truck with a gun shooting along the road at the end of the map .
there are a lot of turrets and some are coming from the sky . after 2 or 3 bombs sound [ very very loud ] then the receiver shut-down itself and one red light is flashing under the phase control word on the panel .
i disabled it but the shutdown is still happening and the same light is still blinking ....

anybody knows what is the bug ?

edit : i have set the receiver from : " AUTO SURROUND " to " PURE DIRECT / STREAM DIRECT in red " then i can pass and play game to the next map without shutdown

edit : i am not so sure because i have it again , it occurs when i play in the walking robot . by now i have it when i shoot the Seeker Missile launched by the flying "fat-men"
Edited by jcgeny - 9/13/12 at 5:56am
post #4983 of 5122
How do you apply the firmware?
post #4984 of 5122
using a usb stick formatted fat32 and also with the use of 3 buttons on panel
post #4985 of 5122
Quote:
Originally Posted by tyler5921 View Post


I have done the update to V1.056 and it updated correctly, but I think it lost some of the HDMI 1080p clarity. it is not as clear as before the update. Any ideas?


Thanks!


Tyler
TheTVProducer@gmail.com

I posted a similar question a while back because I felt the same way...after the update I didn't feel like I saw that 1080p clarity like I did before. bmurray did reply with a suggestion about turning off V. Conv. but I didn't find the option available for HDMI inputs.

Does anyone know if it is possible to downgrade the firmware so I can check if I did lose clarity?
post #4986 of 5122
i found someone who had /has the error like me with the helps of the intelligent searcher : GooGle ;']
Quote:
Originally Posted by playinball View Post

I'm new to this forum and was hoping someone might be able to help. I am having trouble with the receiver shutting down when the volume is turned up to a certain level, which is not too terribly loud. When this happens, the receiver shuts off and the phase control red light blinks.


I currently have a VSX-1019 AH-k receiver. I did have a pair of 10 year old Cerwin Vega speakers hooked up to this new receiver. I thought maybe I had a speaker problem so I bought a brand new pair of Cerwin Vega CLS-215 speakers and the receiver is doing the same thing. My music source is an IPOD for now. I have not yet installed any other devices.


I have carefully checked my speaker wires and cannot find any stray wires touching.


I'm an audio beginner so any help or advice would be thoroughally appreciated. Thanks.
Quote:
Originally Posted by tightrope View Post


I used to have the same problem with my vsx-919. My speaker wires appeared to be properly connected to the back of the receiver, but just to make sure, I went through the motion of disconnecting each speaker one after the other and turning the receiver back on to isolate the culprit, and sure enough, it turned out to be the Surround Right. I reconnected it and I have not experienced any shut down since. You may want to give it a try, if only for peace of mind. Good luck.

the check of wire was told to me by the pioneer support , but it was not that for mine
Quote:
Originally Posted by Prof. View Post


The same thing happened to me when I first got my VSX-919..

The problem was rectified by setting the DRC control to OFF..

i was not able to see that option with the HDMI input whatever the auto surround or alc or direct mode
Quote:
Originally Posted by bmurray716 View Post


Welcome and sorry to hear your having issues.


That is strange. Sounds like your receiver is going into protection mode. You could try and do a reset on the receiver and see if that helps. Also, have you run the MCACC setup on your setup? Any errors there?

i did that too , was not sure it will work but after a firmware update it is always good ;']

finally what worked for me was to change the lfe setting of the audio parameter : page 64 and 65 of the pdf : VSX-1019AH-K_OperatingInstructions0128.pdf
that is at pioneer page for the receiver http://www.pioneerelectronics.com/PUSA/Home/AV-Receivers/Pioneer+Receivers/VSX-1019AH-K
here is the direct link http://www.pioneerelectronics.com/ephox/StaticFiles/Manuals/Home/VSX-1019AH-K_OperatingInstructions0128.pdf

the original value was 0dB and at -5 dB the receiver no longer shuts down when i use shotgun in svencoop
Edited by jcgeny - 9/15/12 at 3:21am
post #4987 of 5122
I apologize for not responding sooner as I don't check this forum as much as I used to anymore as the activity has died down.
Quote:
Originally Posted by blmartin View Post

I posted a similar question a while back because I felt the same way...after the update I didn't feel like I saw that 1080p clarity like I did before. bmurray did reply with a suggestion about turning off V. Conv. but I didn't find the option available for HDMI inputs.
Does anyone know if it is possible to downgrade the firmware so I can check if I did lose clarity?

I think you would have had to save your firmware version before you did the update to revert back to the original firmware version. I have not done it but I assume you use the same procedure for loading an older version of the firmware that you used for loading the updated one.

Quote:
Originally Posted by kpf View Post

But everything else works great on Input 5...The setup was calibrated by D-Nice too, so I don't think its Input 5.
Guess it's just some type of glitch with the Receiver...maybe I need to update the firmware?

You could try that. However, as your tv is displaying the output properly using Input 5, but not when using Input 6, I would think then that the problem lies with the tv and not the avr. Do other sources work properly on Input 6?

Quote:
Originally Posted by jcgeny View Post

i found someone who had /has the error like me with the helps of the intelligent searcher : GooGle ;']
the check of wire was told to me by the pioneer support , but it was not that for mine
i was not able to see that option with the HDMI input whatever the auto surround or alc or direct mode
i did that too , was not sure it will work but after a firmware update it is always good ;']
finally what worked for me was to change the lfe setting of the audio parameter : page 64 and 65 of the pdf : VSX-1019AH-K_OperatingInstructions0128.pdf
that is at pioneer page for the receiver http://www.pioneerelectronics.com/PUSA/Home/AV-Receivers/Pioneer+Receivers/VSX-1019AH-K
here is the direct link http://www.pioneerelectronics.com/ephox/StaticFiles/Manuals/Home/VSX-1019AH-K_OperatingInstructions0128.pdf
the original value was 0dB and at -5 dB the receiver no longer shuts down when i use shotgun in svencoop

Glad that you got that worked out.
post #4988 of 5122
I've had the 1019AH for about 2 years now and never had a problem up until today. The unit keeps shutting itself off and the phase control light will blink until I turn it back on. Unit is properly ventilated, there have been no cable changes/etc. Checked all speaker connections. I've found someone else in this thread with the same issue but his speaker connections was the issue. What else can be causing this? I am using Definitive Technology Pro Monitor / Center 1000 speakers with it. Thanks.
post #4989 of 5122
Well, you could try a couple of things. Since you checked all of your speaker connections I assume you do not have a stray wire sticking out and touching the avr housing. You may want to triple check this.

Another thing you can try is resetting the avr to factory defaults and see if issue still occurs.

Another option is to disconnect all your speakers but one and see if problem still occurs. Reconnect one speaker at a time to see if you can find the culprit.

Yet another option is try turning on the digital safety feature.

Make sure when you turn on the fan is running and that you have proper ventilation for the avr.

If it is turning off during loud passages with lots of bass, you can try setting the LFE Attenuation to -5 or lower.

If all else fails, you can try updating the firmware.

Are all of your speakers 8 Ohms? What is the min power requirements for each?
post #4990 of 5122
I have this receiver, and I am wondering if there is a way to turn off video output to my LCD monitor while simultaneously outputting audio (an "audio only" mode). Both video and audio are being transmitted over the same HDMI input. Right now, whenever I turn off my monitor, the sound shuts off.

The motivation is to save energy and wear-and-tear on my expensive monitor.
Edited by Klarerwind - 10/5/12 at 3:00pm
post #4991 of 5122
Quote:
Originally Posted by Klarerwind View Post

I have this receiver, and I am wondering if there is a way to turn off video output to my LCD monitor while simultaneously outputting audio (an "audio only" mode). Both video and audio are being transmitted over the same HDMI input. Right now, whenever I turn off my monitor, the sound shuts off.
The motivation is to save energy and wear-and-tear on my expensive monitor.

Does the audio shut off permanently when you turn off your TV?
In my case, when I only want to listen to music, I turn off my display, which only cuts off the audio for a couple of seconds (the time it takes to negotiate a handshake), then the audio comes back.
What happens if, in your power-up routine, you don't turn on your display?
Just turn on the CD player, then the receiver, and hit "play."
post #4992 of 5122
Quote:
Originally Posted by bmurray716 View Post

Well, you could try a couple of things. Since you checked all of your speaker connections I assume you do not have a stray wire sticking out and touching the avr housing. You may want to triple check this.
Another thing you can try is resetting the avr to factory defaults and see if issue still occurs.
Another option is to disconnect all your speakers but one and see if problem still occurs. Reconnect one speaker at a time to see if you can find the culprit.
Yet another option is try turning on the digital safety feature.
Make sure when you turn on the fan is running and that you have proper ventilation for the avr.
If it is turning off during loud passages with lots of bass, you can try setting the LFE Attenuation to -5 or lower.
If all else fails, you can try updating the firmware.
Are all of your speakers 8 Ohms? What is the min power requirements for each?

After an hour or so of troubleshooting I figured out the problem was with my right surround speaker.. A few months ago I moved all my gear to the other side of the room and had to splice my speaker cable to the right surr because I was around 2 ft too short. Why it would start acting up months later I have no idea. Anyway problem solved.
Goes to show NEVER splice speaker cable unless absolutely necessary!
Thanks for the help.
BTW, what is the digital safety feature? Also, would I benefit at all from updating the firmware?
Edited by JZ1276 - 10/6/12 at 12:33am
post #4993 of 5122
Quote:
Originally Posted by tightrope View Post

Does the audio shut off permanently when you turn off your TV?
In my case, when I only want to listen to music, I turn off my display, which only cuts off the audio for a couple of seconds (the time it takes to negotiate a handshake), then the audio comes back.
What happens if, in your power-up routine, you don't turn on your display?
Just turn on the CD player, then the receiver, and hit "play."

Yes, it does shut off permanently when I turn off my monitor (not my TV).

The music I'm trying to play is on my PC, hooked up to the receiver via HDMI, not a CD player.
post #4994 of 5122
Quote:
Originally Posted by JZ1276 View Post

After an hour or so of troubleshooting I figured out the problem was with my right surround speaker.. A few months ago I moved all my gear to the other side of the room and had to splice my speaker cable to the right surr because I was around 2 ft too short. Why it would start acting up months later I have no idea. Anyway problem solved.
Goes to show NEVER splice speaker cable unless absolutely necessary!
Thanks for the help.
BTW, what is the digital safety feature? Also, would I benefit at all from updating the firmware?

I am glad you got that resolved. Yeah, not a good idea to splice your wires, but having said that I do it every year at Christmas time when I have to move my entertainment system out of the way for the tree. One of my speaker wires is just a bit too short and instead of lengthening that wire, I just splice a piece to it for a few weeks. However, I never play the system loud in this mode.

Can't remember what the digital safety does. Do a search on it in this thread as I'm sure someone has figured out what it does.

Quote:
Originally Posted by Klarerwind View Post

Yes, it does shut off permanently when I turn off my monitor (not my TV).
The music I'm trying to play is on my PC, hooked up to the receiver via HDMI, not a CD player.

If your source is your PC and you have it connected to the AVR via hdmi, I can't imagine why the TV/monitor has any effect on audio playback. You could try hitting the receiver button (lower right on the avr remote) and then the sig(nal) select button and toggle through the choices and see if you can get the audio to play. Only thing I can think of that may work.
post #4995 of 5122
Quote:
Originally Posted by bmurray716 View Post

I am glad you got that resolved. Yeah, not a good idea to splice your wires, but having said that I do it every year at Christmas time when I have to move my entertainment system out of the way for the tree. One of my speaker wires is just a bit too short and instead of lengthening that wire, I just splice a piece to it for a few weeks. However, I never play the system loud in this mode.
Can't remember what the digital safety does. Do a search on it in this thread as I'm sure someone has figured out what it does.
If your source is your PC and you have it connected to the AVR via hdmi, I can't imagine why the TV/monitor has any effect on audio playback. You could try hitting the receiver button (lower right on the avr remote) and then the sig(nal) select button and toggle through the choices and see if you can get the audio to play. Only thing I can think of that may work.

what about the firmware though? is there a benefit to updating it?
post #4996 of 5122
Oh yeah, sorry about that. Forgot that was one of the thing syou asked about. My opinion on firmware is if you are not having any issues, don't risk it. If done wrong, you can render your avr inop. If yours is working as you expect, don't bother.
post #4997 of 5122
I am considering getting one of these receivers on CL, but I am having trouble figuring out if this unit displays the volume level on screen, which is a feature I am looking for. I understand that it has an on screen menu system but in my searches I could not figure out if it would overlay just the volume when I change the level as am watching a source.

Thanks in advance!
post #4998 of 5122
Quote:
Originally Posted by StuntDummy View Post

I am considering getting one of these receivers on CL, but I am having trouble figuring out if this unit displays the volume level on screen, which is a feature I am looking for. I understand that it has an on screen menu system but in my searches I could not figure out if it would overlay just the volume when I change the level as am watching a source.
Thanks in advance!

it doesn't display on my screen. not sure if there's a setting for it either..
post #4999 of 5122
Quote:
Originally Posted by StuntDummy View Post

I am considering getting one of these receivers on CL, but I am having trouble figuring out if this unit displays the volume level on screen, which is a feature I am looking for. I understand that it has an on screen menu system but in my searches I could not figure out if it would overlay just the volume when I change the level as am watching a source.
Thanks in advance!

No, it does not.
post #5000 of 5122
Thanks guys.
post #5001 of 5122
I'm having an issue with an PAL composite input on this unit. The manual states it can upscale PAL/576i to HDMI. I can see the picture for a second, and then it goes black.
If I input to my TV directly i get the typical scrolling display for PAL into an NTSC.

Any ideas? Thanks in advance.
post #5002 of 5122
My receiver is make static noise with no input at -20db and up. Is this normal, does anyone else have this problem? What could cause this problem?

I just notice the noise when using the speaker distance test. there was static noise with the beeps.
post #5003 of 5122
Quote:
Originally Posted by snethss View Post

I'm having an issue with an PAL composite input on this unit. The manual states it can upscale PAL/576i to HDMI. I can see the picture for a second, and then it goes black.
If I input to my TV directly i get the typical scrolling display for PAL into an NTSC.
Any ideas? Thanks in advance.

Could you provide a few more details like what the source device is (make/model) and the make/model of the monitor/tv?

Quote:
Originally Posted by jeff6666p View Post

My receiver is make static noise with no input at -20db and up. Is this normal, does anyone else have this problem? What could cause this problem?
I just notice the noise when using the speaker distance test. there was static noise with the beeps.

No, that is not normal. What is your speaker configuration and what speakers are you using (make/model). What wire are you using and how connected to avr (i.e., banana plugs, etc.). What are the source components (i.e., cable box, bd player, etc.) .and what make/model?
post #5004 of 5122
I did a Search regarding the question I have, but what I found didn't match my problem. I have the vsx-919 and during loud playblack (louder than -17) where there are extremely high frequencies (such as gunshots or lightning) the receiver shuts down. I tested my speakers for loose wires and disconnected them one by one to see if the speaker itself was bad, but it would still shutdown no matter what I tried. I also tried the Digital Safety Feature (both 1 and 2) but that too didn't work. I am using Cambridge Soundworks speakers (MC305s) which are rated at 8 Ohms and 80 Hz with my crossover (for my SVS PC12 sub) set to 100 Hz. Could it be possible that the receiver is simply underpowered for those speakers? I would be willing to upgrade to a more powerful receiver, but I want to avoid shelling out up to $1,000 if there is the possibility of the same thing happening. Any help would be appreciated.

I should mention that I've tried contacting Pioneer but they have NOT responded yet. I know they will tell me to go through the steps I've already tried, but I have no idea what they will suggest after they know that nothing has worked. I know this, I refuse to live with this setup, for it's totally unacceptable to limit one's volume to -17 or less, especially since I have a dedicated Home Theater (i.e. Man Cave) where I'm able to play it as lous as I want.
post #5005 of 5122
possible it is getting too hot and shutting itself off. I had this happen to me just last week for the first time since I have owned it and I've had it a couple years although I had never listened at reference before. Mine is in a cabinet with air hole vents cut out on rear panel but looks like I may be adding some fans to help keep things cool.

You can disable the digital safety feature but not advisable as you can ruin your avr. You may want to try increasing your x-over to 100 and see if that helps or go into the eq and lower the 63 and 125 Hz levels a db or two.

I really don't think its a case of the avr not having enough power for your speakers but I could not find much info on them other than that they are for avr with 10-100 watts per channel. The 919 is rated at 120W x 7 channels, but that is a bit misleading as I don't think that is all seven channels at once. shrug
post #5006 of 5122
Quote:
Originally Posted by djoberg View Post

I did a Search regarding the question I have, but what I found didn't match my problem. I have the vsx-919 and during loud playblack (louder than -17) where there are extremely high frequencies (such as gunshots or lightning) the receiver shuts down. I tested my speakers for loose wires and disconnected them one by one to see if the speaker itself was bad, but it would still shutdown no matter what I tried. I also tried the Digital Safety Feature (both 1 and 2) but that too didn't work. I am using Cambridge Soundworks speakers (MC305s) which are rated at 8 Ohms and 80 Hz with my crossover (for my SVS PC12 sub) set to 100 Hz. Could it be possible that the receiver is simply underpowered for those speakers? I would be willing to upgrade to a more powerful receiver, but I want to avoid shelling out up to $1,000 if there is the possibility of the same thing happening. Any help would be appreciated.
I should mention that I've tried contacting Pioneer but they have NOT responded yet. I know they will tell me to go through the steps I've already tried, but I have no idea what they will suggest after they know that nothing has worked. I know this, I refuse to live with this setup, for it's totally unacceptable to limit one's volume to -17 or less, especially since I have a dedicated Home Theater (i.e. Man Cave) where I'm able to play it as lous as I want.

I too had this very issue...after all my research and even contacting Pioneer, I found that I had one bad connection in one of my banana plugs. To test, you must recreate the shut off situation. Then unplug one speaker at a time and keep doing a trial and error until you find which speaker is the culprit. Restrip your wire and reconnect...should be fixed. You must try one speaker unplugged at a time. I doubt there would be 2 connections bad, but if you do NOT find your one speaker, then redo the test in pairs. Good luck..report back.
post #5007 of 5122
I had the same problem with my 919 when I first got it..
If you haven't done so already, set the DRC in Audio Parameters to OFF..
post #5008 of 5122
ok questions someone please help

my system is 5.1
when i go into the mcacc and go into "manual SP setup and then "surr back system" which should it be?

zone 2
normal
speaker B
for front bi-amp

I think normal but I am using 5.1 and the GUI shows 7.1? wont i lose sound?
post #5009 of 5122
Quote:
Originally Posted by bmurray716 View Post

possible it is getting too hot and shutting itself off. I had this happen to me just last week for the first time since I have owned it and I've had it a couple years although I had never listened at reference before. Mine is in a cabinet with air hole vents cut out on rear panel but looks like I may be adding some fans to help keep things cool.
You can disable the digital safety feature but not advisable as you can ruin your avr. You may want to try increasing your x-over to 100 and see if that helps or go into the eq and lower the 63 and 125 Hz levels a db or two.
I really don't think its a case of the avr not having enough power for your speakers but I could not find much info on them other than that they are for avr with 10-100 watts per channel. The 919 is rated at 120W x 7 channels, but that is a bit misleading as I don't think that is all seven channels at once. shrug

I have an open cabinet with several inches free ABOVE the receiver and a completely open BACK, so I doubt that it's a heat issue. Besides, the shut off can occur right after turning the receiver on for the day.

Regarding the Digital Safety Feature, I'm wondering what it means when it says, "With 1 or 2 on, some features may be unavailable."

Lastly, you stated that my speakers are for an AVR "with 10-100 watts per channel." Actually, my manual states they are for an AVR "with 10-150 watts per channel." And my 919 manual states, "Continuous average power output of 90 watts per channel" (on the Specification page in the back).
post #5010 of 5122
Quote:
Originally Posted by Prof. View Post

I had the same problem with my 919 when I first got it..
If you haven't done so already, set the DRC in Audio Parameters to OFF..

This sounds promising! I have disabled it and the first chance I have I will check it out. (I like to use War of the Worlds in the scene where the pod emerges out of the street for testing this. There is not only a lot of LFE in that scene, but a real boost of higher frequencies as well and it never fails to shut my Pioneer down.)

Quote:
Originally Posted by kezug View Post

I too had this very issue...after all my research and even contacting Pioneer, I found that I had one bad connection in one of my banana plugs. To test, you must recreate the shut off situation. Then unplug one speaker at a time and keep doing a trial and error until you find which speaker is the culprit. Restrip your wire and reconnect...should be fixed. You must try one speaker unplugged at a time. I doubt there would be 2 connections bad, but if you do NOT find your one speaker, then redo the test in pairs. Good luck..report back.

I thought I tried this several months ago, but I may have just replaced all my banana plugs and restripped all my wires. If setting the DRC to OFF doesn't work, I'll give this a try. Thank to all for your advice!
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