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Official Onkyo TX-SR707 Thread [No Price Talk] - Page 103

post #3061 of 3598
Quote:
Originally Posted by jimcdenco View Post

Update: The authorized Onkyo service center here in Denver had my receiver two weeks. They called today saying it was ready, I picked it up. I asked what was wrong, the receptionist seemed clueless, she looked at the work order, said "They soldered a wire". Ok, fair enough. Got home, hooked it all up, set all my settings back up, and guess what? Still doesn't work!

Bummer, they should test it of course before returning it to the customer. Mine is waiting for a part from Onkyo. Will take weeks because Onkyo is moving facilities and their processes are not on track yet, I was told. The replacement is related to a HDMI component (?) and several customers have the same problem. Hope they test mine before returning..
post #3062 of 3598
I've had my 707 going on 2 years and love it! It was the perfect entry level receiver for me. I just purchased my first Blu-ray: a Samsung BD-D6500. I can't seem to get it to work with my Onkyo remote or pick up any commands in the "learning mode".

Is it time to invest in a new "universal remote" or can I get this to work?

Thanks for any advice - seeburt
post #3063 of 3598
My 707 is behind a cabinet door. I haven't used the remote since day one, except once in a while and after opening the door and standing directly in front of the 707. Worst remote I have ever had.

I am using a cheap Universal remote. Any other type would be an improvement!
post #3064 of 3598
Quote:
Originally Posted by seeburt View Post

I've had my 707 going on 2 years and love it! It was the perfect entry level receiver for me. I just purchased my first Blu-ray: a Samsung BD-D6500. I can't seem to get it to work with my Onkyo remote or pick up any commands in the "learning mode".

Is it time to invest in a new "universal remote" or can I get this to work?

Thanks for any advice - seeburt

I would suggest getting the Harmony One remote. I picked one up a year ago and it has made my life with the 707 much easier. It is a very family friendly remote and has passed the wife test! LOL. JT
post #3065 of 3598
I've been leaning towards the One. I just have to bite the bullet and buy it for Pete's sake! I just like to do a few laps around the track before I drop more than $100 on anything. It's just the way I'm wired! Thanks for the reply!
post #3066 of 3598
Hey guys...I got my 707 in Dec 2009 and over the past 18 months I have on occasion had to unplug it to get my sound back...this week I unplugged it to avoid thunderstorms in the area and when I plugged it back up everything comes back but no sound reguardless of the input selected. I did a total reset last night and the sound magically came back, so I turned it off when I went to bed. Get up this am and turn it on and again, no sound, tried unplugging it, factory reset...nothing works. I guess its going to the local repair center today but from what I have read I dont have much faith that it will be fixed quickly or correctly...sigh...
post #3067 of 3598
Have my 707 in my ht setup,was working fine until recently. Lost sound as well as speaker indicator lights on front of unit. Refered to manual for resets, unplugged etc still no sound. Went to onscreen setup menu and speakers can't be accessed on menu. Read good things about the receiver prior to purchase but am now totally frustrated.
TV works fine but no sound passthrough. Any help would be greatly appreciated as I'm not much of an audiophile and this is driving me crazy
post #3068 of 3598
Same issue as several other who posted here recently. No sound. No headphone audio, no fm audio but all the hdmi switching and panel is working fine. Opened it up and no blown fuses. Hopefully I can find my reciept so I can take it in. For the last couple weeks I had to unplug and replug to get sound when resuming from standby. Now that doesn't work. Tried factory reset and that didn't resolve it.
post #3069 of 3598
Quote:
Originally Posted by gert292 View Post
Bummer, they should test it of course before returning it to the customer. Mine is waiting for a part from Onkyo. Will take weeks because Onkyo is moving facilities and their processes are not on track yet, I was told. The replacement is related to a HDMI component (?) and several customers have the same problem. Hope they test mine before returning..
Update #2: So, after getting it back the first time and it wasn't fixed. I asked the Tech this time instead of the receptionist what he did to fix it, he said he blew a hot air gun on the connections! really?? He claims it had sound when he did this, but I'm pretty sure he didn't even check it. Frustrating to say the least. So, he then says he will order the part that he "thinks" is out and to bring the unit back in. So, almost another 2 weeks they have it only to get a phone call today to come pick up my unit, which hasn't been repaired, because, guess what? They're going out of business. Go figure. Now I'll have to drive 50mi to Loveland, CO to another Authorized Service Center.
post #3070 of 3598
I would like to measure the room response for various frequencies to find whether there is a dip/gain in the graph.

I would like to bypass the EQ calibration done by audyssey during this period. If i change the EQ to manual, will the 707 erase all the audyssey measurements?
If I change it back to Audyssey will it work based on previous measurements or I will have to redo the Audyssey measurement

please clarify
post #3071 of 3598
rajeshkumarcn,
Yes, you can switch the EQ to manual and then back to Audyssey and it will retain the calibration.

-Jeff
post #3072 of 3598
I just purchased this receiver as an open box, it hasn't arrived yet I need to know what the front faceplate dimensions are (without the feet) need to put this in a wall cabinet, and would like to know if I would need to cut the hole bigger..
Thanks,
post #3073 of 3598
I came across the following post

http://www.avsforum.com/avs-vb/showthread.php?t=748147

'the encoded LFE signal needs a 10dB boost. In receivers with integrated decoders, this is handled automatically in the internals, and the user is generally unaware of it"

I would like to know, whether Onkyo 707 is adding the +10dB boost required for LFE channel before redirecting bass from other channels to SW output

SW = Raise10dB(LFE) + Redirected bass

In the menu I could find option to reduce LFE from 0dB (Default) to -10dB, -20dB and -infinitedB. But I couldn't find any option to set it as +10dB.

What if I would like to add a +10dB boost manually
post #3074 of 3598
Quote:
Originally Posted by jimcdenco View Post

Update #2: So, after getting it back the first time and it wasn't fixed. I asked the Tech this time instead of the receptionist what he did to fix it, he said he blew a hot air gun on the connections! really?? He claims it had sound when he did this, but I'm pretty sure he didn't even check it. Frustrating to say the least. So, he then says he will order the part that he "thinks" is out and to bring the unit back in. So, almost another 2 weeks they have it only to get a phone call today to come pick up my unit, which hasn't been repaired, because, guess what? They're going out of business. Go figure. Now I'll have to drive 50mi to Loveland, CO to another Authorized Service Center.

Update gert292: My Onkyo Authorized Service Center called me to pick it up (took a month). They replaced a HDMI board (PCB). Set it up again at home, tried it, worked for about an hour and died again! Same thing. No sound, no speaker indicators light up on front panel. Frustrating, have to take it back again. So here's the situation. Several forum members, about 5, post about the same no sound problem that starts to occur after about 18 months and it seems difficult to repair even for authorized service center. Very worrying. Would not recommend to buy this model anymore (seems to be end of life anyway). What's the successor of this model such that I can ask Onkyo to give me a new one?
post #3075 of 3598
rajeshkumarcn,
The LFE doesn't require a 10dB boost on playback. The LFE is mixed 10dB higer than the rest of the channels. This is done so that even when the bass is fully loading the three front channels, the LFE can increase bass intensity by up to 6dB.

See this from Dolby -> http://www.dolby.com/uploadedFiles/z...nal/38_LFE.pdf

In a setup with bookshelf speakers (low bass output), there's no need for this so one can enable the 10dB cut to avoid overwhelming bass.


-Jeff
post #3076 of 3598
Jeff,

The dolby document doesn't provide details on how LFE is handled during recording and playback. But the document says that LFE can contribute 10db higher SPL.

The thread I mentioned in my post gives details on how it is done. It clearly mentioned that LFE is recorded at -10dB and decoding device (generally AVR) needs to add a +10dB.

One of the reference link in that thread provides more details on this
http://www.hometheaterhifi.com/volum...pril-2000.html
post #3077 of 3598
Hey raje...,
Ah, I see my mistake. The LFE is indeed recorded 10dB lower than the main channels in order to allow more headroom (mainly a holdover from analog recording) and the AC-3 decoder automatically adjusts for this during playback.
post #3078 of 3598
jeff,

you got it

First, I wanted to confirm that Onkyo TX-SR 707 is boosting the LFE by the required +10dB.

Secondly, I would like to increase the bang (low frequency sounds) without boosting the redirected bass. For this I need to get the option of boosting the LFE before it is mixed with the redirected bass.

SW gain control in the AVR and in the Subwoofer boosts both the mixed (LFE+redirectedbass) signal.

The LFE control in the AVR allows only reduction of LFE by -10dB, or -20dB or -infinity dB

Just to know is there any way to boost the LFE alone
post #3079 of 3598
rajeshkumarcn,
I see what you're going after but I don't believe you're going to find it. The LFE level is controlled in the digital domain by the AC-3 decoder and it's doubtful the chip manufacturer would add something like that that isn't specified by Dolby.
post #3080 of 3598
Quote:
Originally Posted by gert292 View Post
Update gert292: My Onkyo Authorized Service Center called me to pick it up (took a month). They replaced a HDMI board (PCB). Set it up again at home, tried it, worked for about an hour and died again! Same thing. No sound, no speaker indicators light up on front panel. Frustrating, have to take it back again. So here's the situation. Several forum members, about 5, post about the same no sound problem that starts to occur after about 18 months and it seems difficult to repair even for authorized service center. Very worrying. Would not recommend to buy this model anymore (seems to be end of life anyway). What's the successor of this model such that I can ask Onkyo to give me a new one?
Well, after my 605 going out 2 months after the warranty and the 707 going out after 18 months, I've moved on and bought a Denon AVR-2311ci. I'm still waiting on my 707 to be repaired and then I'm just going to sell it. I'm done with Onkyo.
post #3081 of 3598
After 3 and a half weeks I just got my receiver back from warranty repair. The repair was a DSP IC. The closest repair center is 25 miles away so it wasn't exactly convienient. Plugged everything back in worked all night about 3 hours. Turned off, went to bed, woke up, and now doesn't work again. Has anyone had this repaired in a more permanent manner that can share the solution so I can just tell the authorized repair center? I can deduce that the heart of the problem could be whatever is causing the DSP IC to fail.
post #3082 of 3598
I seem to have encountered what many are reporting here. A 20 month old 707 which lost audio on the main channels. I am still getting sound out of the zone 2 channels so I plugged my main left and right fronts into those outputs until I can get a repair.

Anyone else who had the lost audio problem have zone 2 still active?
post #3083 of 3598
Quote:
Originally Posted by bmel View Post

I seem to have encountered what many are reporting here. A 20 month old 707 which lost audio on the main channels. I am still getting sound out of the zone 2 channels so I plugged my main left and right fronts into those outputs until I can get a repair.

Anyone else who had the lost audio problem have zone 2 still active?

Have you tried a full or master reset?
post #3084 of 3598
I had success with unplugging once. Tried the soft reset (vcr and standby button) without success. Is there another technique?
post #3085 of 3598
Quote:
Originally Posted by bmel View Post

I had success with unplugging once. Tried the soft reset (vcr and standby button) without success. Is there another technique?

My 707 came back again from repair for the no sound problem, 2nd attempt. This time already working fine for a couple of days now so seems a successful repair. They replaced the pre-amp board plus did a firmware upgrade. Hope this helps for all the other no sound cases as well.
Btw I don't use the Zone 2 outs and didnt test them either during the problem
post #3086 of 3598
Quote:
Originally Posted by neckbonenick View Post

After 3 and a half weeks I just got my receiver back from warranty repair. The repair was a DSP IC. The closest repair center is 25 miles away so it wasn't exactly convienient. Plugged everything back in worked all night about 3 hours. Turned off, went to bed, woke up, and now doesn't work again. Has anyone had this repaired in a more permanent manner that can share the solution so I can just tell the authorized repair center? I can deduce that the heart of the problem could be whatever is causing the DSP IC to fail.

How funny that a bunch of us are experiencing the same things. My 707 is over 2 years old and suddenly no sound was coming out from any speaker. The SW (subwoofer icon) was blinking. Manual level calibration did not yield any sound, so the product support guy had me do a reset (vcr + power off). When I turned it on, the sound came back and I had to calibrate 3 times for it to get correct levels and speaker positions. Sounded very good after the
3rd try. The next day, it didn't work again. No sound, and non of the speaker icons are lit on the screen. Uplugging it and reset didn't do anything.
I thought this receiver would last me 5+ years. I will call product support again tomorrow.
post #3087 of 3598
Well, my 707 was at an authorized repair center in Florida for almost 3 months and they could not replicate my no sound issue. I never did check Zone 2, but it didn't matter, there was still a major issue. They cycled the receiver on and off several times a day and played it for hours a day. Probably addded a year of usage in the time they had it. Called Onkyo and they were surprised that the repair center still had it and could not even find the issue. The guy I was talking to put me on hold, called the center and decided to take it from them and have it shipped to United Radio in New York, where it now sits waiting in their que. This is ridiculous, but it is what it is. Will update when I know more. There are thousands of these out there with no issues, so I'm not ready to jump ship. I'm actually wanting to upgrade to the 709 or 809 and pass this one down, when I get it back. In the meantime a friend loaned me his 8 year old Yamaha. Not the same, but at least I have something.
post #3088 of 3598
Still trying to read through this thread so I'm sorry if this is a repeat, but I have a question about 3d content. I just finally got a 3D TV and am unsure how my 707 will handle this content. Is there a firmware update available that upgrades to 1.4? Is my only option one of the dual-HDMI blu-ray players? What about ESPN 3D from comcast?

Thanks!
post #3089 of 3598
So is the 1.27 firmware still the latest release ?
post #3090 of 3598
Query:

Anyone here have to send their 707 off to be repaired for a loss of sound issue after their warranty expired? If so, what did they say they repaired and how much did they charge for the work?

Ballpark numbers are fine, I'm trying to get an idea of how much the repair cost *could* be given that many of the failures seem to be related - loss of audio, people who did master resets with no results (which includes me) - that the last audible click that you normally hear (when the speakers actually receive their signal/power) no longer happens in these cases, I am wondering that the nature of the failure is very similar. (across all of those experiencing it)

Thanks all.

If I do repair this thing, I agree with the poster above, I used to think Onkyo equipment was solid as a rock, after this I am done with them (esp given how much the cost was when I bought my 707).
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