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Official Onkyo TX-SR707 Thread [No Price Talk] - Page 108

post #3211 of 3599
Quote:
Originally Posted by howardru View Post

Instead the genius's at Onkyo programmed this new model to automatically switch to TV/CD mode whenever it receives a power-on command over HDMI. They're engineers assume that ALL HDMI connected TVs support ARC (Audio Return Channel) functionality and that we WANT it to take the audio from the TV. I don't, I want the audio from my Tivo box! There is no way to disable this function and make the 709 act the same as the 707.

The 707 is only HDMI 1.3 and therefore doesn't support ARC as does the 709. What you are experiencing is more likely a result of HDMI-CEC and not anything that the Onkyo engineers have done. Denon AVRs react in a similar fashion. Some TV's have a separate setting for ARC as opposed to HDMI-CEC so you may be able to turn that OFF if that is the case with your TV. Another solution would be connecting the Tivo HDMI directly to the TV w/optical to the AVR so the AVR is only turned ON when surround sound is wanted. And yet another option would be to set up a macro using your Onkyo remote to select the Tivo input twice, waiting a few seconds after it is selected the first time to let the HDMI-CEC switch over to TV first.
post #3212 of 3599
Quote:
Originally Posted by bmel View Post

Are these replacement 709 units covered under a new 2 year warranty or just till the end of the 707 warranty?

As I suspected, only covered by the original warranty. So, I'm at 22.5 months on my original 707 which means I have only a short time left. I was told that I could buy an extended warranty on my unit. However, the website doesn't say how long the extended warranty is and they want my original receipt, even though my original receipt states a 707 and there is NO way to enter the 707 as the model in their system.
post #3213 of 3599
Quote:
Originally Posted by jdsmoothie View Post

The 707 is only HDMI 1.3 and therefore doesn't support ARC as does the 709. What you are experiencing is more likely a result of HDMI-CEC and not anything that the Onkyo engineers have done. Denon AVRs react in a similar fashion. Some TV's have a separate setting for ARC as opposed to HDMI-CEC so you may be able to turn that OFF if that is the case with your TV. Another solution would be connecting the Tivo HDMI directly to the TV w/optical to the AVR so the AVR is only turned ON when surround sound is wanted. And yet another option would be to set up a macro using your Onkyo remote to select the Tivo input twice, waiting a few seconds after it is selected the first time to let the HDMI-CEC switch over to TV first.

Thanks JDSMOOTHIE,

You are a learnd man and correct. It is the HDMI-CEC function.

I want ONE button on our Tivo remote to startup everything (without having to pay $200 to Logitech).

1) My Samsung TV supports HDMI-CEC, but not the ARC function function. If I disable HDMI-CEC on the TV, the AVR doesn't power on. I like using HDMI-CEC because when I power-on my PS3, the AVR swiches to the PS3 HDMI input. (Although you just got me thinking about about another option besides the solution I have noted below)

2) Tivo directly to Samsung via HDMI is not an option as I like the AVR video upscaling from 1080i or SD stations to 1080p.

3) I already have the Samsung connected via optical to the AVR in case I want to record 2 shows on my TiVo and watch a 3rd on the TV's built-in tuner. I always wand surround sound so, rarely (if ever) use this mode. However, when I shut off my PS3 from playing BluRay, the TV switches to this mode and i need to manually switch back.

4)While the Onkyo remote is OK, for my wife to find the MY TV button on this crowded remote, every day and press it to turn on the entire system, then switch to the Tivo (because we're used to that remote) is out of the question.

I've somewhat solved the problem using a Tivo Slide Remote ($59 Best Buy / $40 on Amazon....which I'll buy shortly and return my BB purchase). This new remote is a learning model so I can re-program it to the Tivo HDMI Input selector. I programmed the INPUT button, directly below the POWER, to switch to the Tivo Input. This takes typically 3 presses, on the same remote to get the system "booted up". The sequence is as follows:
1) I Press Tivo Power....TV powers on
2) HDMI control turns on the AVR, which comes up in Tivo mode
3) CEC kicks in and the AVR switches to TV/CD mode
4) I press Input, and the AVR switches to Tivo mode
5) Most of the time, the CEC handshaking is still going on, and the AVR switches to TV/CD mode again
6) I press Input a 3rd time and it sticks.

This is how I have solved it as of today (2 days with new AVR). However, you got me thinking. I think I can get it down to 2 button presses if I disable HDMI CEC control. The AVR comes up in the last mode selected. So if I shut off HDCMI CEC, and I program the Tivo INPUT button to just issue AVR Power, then I should be good. I'll see what that does to the PS3, but I think it should behave the same.

Thanks for the help.
post #3214 of 3599
Quote:
Originally Posted by howardru View Post

Thanks JDSMOOTHIE,

I want ONE button on our Tivo remote to startup everything (without having to pay $200 to Logitech).

My Harmony 670 (refurbished) was $60 and looked brand new.

Here's a slightly different one for $60.

http://www.tigerdirect.com/applicati...508&CatId=5686

I bought my brother a Sony remote at BB for $30 a while back. No display or USB ... but fully programmable, code learn-able, and supports macros.

I turn HDMI-CEC off on everything ... and program the remote to do exactly what I want. All main "activities" are just one button.
post #3215 of 3599
Quote:
Originally Posted by Tesla1856 View Post

My Harmony 670 (refurbished) was $60 and looked brand new.

Here's a slightly different one for $60.

http://www.tigerdirect.com/applicati...508&CatId=5686

I bought my brother a Sony remote at BB for $30 a while back. No display or USB ... but fully programmable, code learn-able, and supports macros.

I turn HDMI-CEC off on everything ... and program the remote to do exactly what I want. All main "activities" are just one button.

Cool. Thanks Tesla...looks like a good price.
post #3216 of 3599
Hey guys,

Finally got my 707 back from Adams repair center (regional center for southern cali) after three weeks. They replaced the same board posted a few pages back. So far it's working well. If it fails again, I hope it fails before Nov 29 - the two year mark.
post #3217 of 3599
Quote:
Originally Posted by dnitro View Post

Hey guys,

Finally got my 707 back from Adams repair center (regional center for southern cali) after three weeks. They replaced the same board posted a few pages back. So far it's working well. If it fails again, I hope it fails before Nov 29 - the two year mark.

Repaired multiple times? I'd be done!

If it's under warranty, put a call into my contact posted previously and say it failed again and you are tired of waiting and swapout your receiver. They'll hook you up with a new TX-NR709 which has many new features.


But that's just me....
post #3218 of 3599
My 707 started acting up last week. It is 22 months old. It appears there is definitely a material defect, since all our receivers seem to be failing with the same sound symptoms. I've done the reset, but it takes several tries to get it to reset, whereupon the speaker icons glow and sound is re-established. It's been acting up for about a week. I have learned to turn the receiver on for about an hour, then do the reset. The sound normally comes on in one try. It is definitely a heat related problem, which I suspect having to do with the solder (I'm no techie). I talked with United Radio, they're telling me a minimum of 10-15 business days turn around time. Also, contacted Onkyo via email to see if I could get a rise out of them because of the upcoming holidays, but they said just send it to the repair center. Will send receiver to United on Monday. Will follow up with the forum as situation unfolds.
post #3219 of 3599
Quote:
Originally Posted by WaltL View Post

My 707 started acting up last week. It is 22 months old. It appears there is definitely a material defect, since all our receivers seem to be failing with the same sound symptoms. I've done the reset, but it takes several tries to get it to reset, whereupon the speaker icons glow and sound is re-established. It's been acting up for about a week. I have learned to turn the receiver on for about an hour, then do the reset. The sound normally comes on in one try. It is definitely a heat related problem, which I suspect having to do with the solder (I'm no techie). I talked with United Radio, they're telling me a minimum of 10-15 business days turn around time. Also, contacted Onkyo via email to see if I could get a rise out of them because of the upcoming holidays, but they said just send it to the repair center. Will send receiver to United on Monday. Will follow up with the forum as situation unfolds.

If it's the same problem as everyone else with the HDMI board, then Onkyo doesn't expect to get the replacement modules in-house until mid-November. Add another few days for receiving, inventory and then shipping out to repair centers and then you're into December. If it goes much longer than that, then I would contact Onkyo and ask for a replacement newer model.
post #3220 of 3599
Could someone please post the steps to updating the firmware. The PDF file won't open on my computer. Fatal error and all.

Thanks in advance. Currently can't get any sound out of my receiver(this on top of my second HDD failing and my PC monitor going out within a 3 day span)
post #3221 of 3599
Quote:
Originally Posted by kryloc View Post

Could someone please post the steps to updating the firmware. The PDF file won't open on my computer. Fatal error and all.

Thanks in advance. Currently can't get any sound out of my receiver(this on top of my second HDD failing and my PC monitor going out within a 3 day span)

Ouch!
post #3222 of 3599
To whoever asked that question about getting 3D through the 707 using a ps3. You will the ps3 passes 3D and lossless DTS-HDMA through HDMI1.3 flawlessly. 1.4 is and has always been a gimmick.
post #3223 of 3599
Weird, I've tried 3d movies from my ps3 through my 707 and it was a complete no go.

I can do games through my 360 in 3d, but Bluray Movies don't work. From what I've read it has to do with how the file is put together with the audio/video and the 1.3 receiver being unable to decode it properly.
post #3224 of 3599
Have to say I am very happy with my unit. I have a question about the stage width and height settings with my 7.0 speaker setup. In - audio adjust/ audyssey/stage width and stage height, I can only adjust the settings between -10 and +2 although in the manual it claims the range as +- 10.

Agreed it is a small "problem" but if someone has an idea why I cannot adjust beyond +2 please feel free to comment.
post #3225 of 3599
I want to update the firmware on my Onkyo TX-SR707

I'm sure this has been posted before, but i searched through here and I couldn't find the file /instructions. Can someone possibly help me out? pm /link /instructions?

Greatly appreciated!!!
post #3226 of 3599
Quote:
Originally Posted by mindprobe View Post

I want to update the firmware on my Onkyo TX-SR707

I'm sure this has been posted before, but i searched through here and I couldn't find the file /instructions. Can someone possibly help me out? pm /link /instructions?

Greatly appreciated!!!

To update the firmware checkout post 2884 on page 97 of this thread.

Back to the HDMI/No Sound problems, my receiver is currently with ABL in Madison Heights, MI.

Despite what another poster says, I don't find ABL that communicative.

They are waiting on parts to finish my repair. They estimate Nov. 23 as the parts delivery but that may just be a standard one week estimate since they ordered the part on 11/16.

I really miss my receiver.
post #3227 of 3599
Add me as yet another 707 owner with the no sound issue - I've had this problem for a couple of weeks but haven't come back to AVS forums to see what might be going on.

I've been crawling under my TV stand to unplug/plug the receiver, which helps bring the sound back (for a bit)... but this is pretty amazing to me to find so many others with this same exact issue and around the same exact time... (I bought mine right before Christmas 2009)

With the holidays coming up (prime movie watching time with family) a lot of people, me included, will be very unhappy.

Very little chance Onkyo will get my business again if this doesn't end happily.
post #3228 of 3599
Quote:
Originally Posted by oak23 View Post

Add me as yet another 707 owner with the no sound issue - I've had this problem for a couple of weeks but haven't come back to AVS forums to see what might be going on.

I've been crawling under my TV stand to unplug/plug the receiver, which helps bring the sound back (for a bit)... but this is pretty amazing to me to find so many others with this same exact issue and around the same exact time... (I bought mine right before Christmas 2009)

With the holidays coming up (prime movie watching time with family) a lot of people, me included, will be very unhappy.

Very little chance Onkyo will get my business again if this doesn't end happily.

I don't know, but I've got my 707 for over 2 yrs now, more or less. Still using the original firmware and no problems at all! The remote turns on the 707 at the same time it turns on the TV every day...only thing I don't like is the amount of heat it puts out. However, I have it in a well ventilated component cabinet.
post #3229 of 3599
Quote:
Originally Posted by oak23 View Post

Add me as yet another 707 owner with the no sound issue - I've had this problem for a couple of weeks but haven't come back to AVS forums to see what might be going on.

I've been crawling under my TV stand to unplug/plug the receiver, which helps bring the sound back (for a bit)... but this is pretty amazing to me to find so many others with this same exact issue and around the same exact time... (I bought mine right before Christmas 2009)

With the holidays coming up (prime movie watching time with family) a lot of people, me included, will be very unhappy.

Very little chance Onkyo will get my business again if this doesn't end happily.

I used to be able to reset the problem with a minute or so of unplugged time but that finally ended.

My recommendation is to get yours in for warranty before the two years is up. I was told on the phone by Onkyo Tech Support that there is a 45 day grace period after the 2 years is up.

I would hate to see yours finally give up the ghost just as the grace period ended.
post #3230 of 3599
Is there a powering off glitch?
I've had it twice power off for seemingly no reason, I actually blamed the cat for laying on a controller (I don't know he was for sure). But now I am wondering because a few nights ago my wife had it shut off in a violent manner, it made such a noise she thought lighting had hit the house (I think all the speakers had loud burst of static).

I missed witnessing it by 5 min, first thought was over heating but the entertainment centrer is very well ventilated and it did not feel too hot to the touch.
I am getting concerned because it is approaching the end of warranty (1 year refurb). After these shut offs it works fine for the rest of the night.
post #3231 of 3599
Quote:
Originally Posted by onanboy View Post

To update the firmware checkout post 2884 on page 97 of this thread.

Back to the HDMI/No Sound problems, my receiver is currently with ABL in Madison Heights, MI.

Despite what another poster says, I don't find ABL that communicative.

They are waiting on parts to finish my repair. They estimate Nov. 23 as the parts delivery but that may just be a standard one week estimate since they ordered the part on 11/16.

I really miss my receiver.

Yeah, my second time around with them has been less stellar. Status just shows parts due 11/14. Figured I'd try to call them this afternoon and see if I can get anything.
post #3232 of 3599
Quote:
Originally Posted by oak23 View Post

Add me as yet another 707 owner with the no sound issue - I've had this problem for a couple of weeks but haven't come back to AVS forums to see what might be going on.

I've been crawling under my TV stand to unplug/plug the receiver, which helps bring the sound back (for a bit)... but this is pretty amazing to me to find so many others with this same exact issue and around the same exact time... (I bought mine right before Christmas 2009)

With the holidays coming up (prime movie watching time with family) a lot of people, me included, will be very unhappy.

Very little chance Onkyo will get my business again if this doesn't end happily.

Read my last few posts. Get the unit in before its out of warranty and you'll get a brand new 709. Call Onkyo directly and don't go through the local service center.
post #3233 of 3599
So on calling ABL, I'm told that the part in question (same old HDMI board again) is now on backorder, and the earliest timeline Onkyo can provide is some time in January. From what they said, service manager is negotiating with Onkyo on a better timeline and exchange if not. About to fire off a note to Onkyo as this is getting pretty frustrating. We've seen enough reports on this board alone to indicate a probable design flaw, and telling me I'm going to have to wait 2+ months in the middle of the holiday season to try and patch it up again just doesn't cut it.
post #3234 of 3599
Call the guy I mentioned a few weeks back and, if you are under warranty, you'll get a new unit!
post #3235 of 3599
I had the same no sound issue with my tx-sr707 late October and quickly sent my receiver to the nj onkyo service center since my warranty was about to expire on 11/27. At first I lost sound to two speaker and then to all of them. Similar to the issues that others were experiencing here.

I just called the service center today and they told me that they soldered the ic chip and it was ready for pickup / delivery. I asked about a warranty and they said there was 90 day warranty on repairs. Hopefully there are will be no issues with this unit after I receive it.
post #3236 of 3599
My 707 has been in the shop for 8 weeks. I called them up. They said they are waiting on the circuit board. wow, I was hoping to have it for Thanksgiving. I wonder if I will have it for Christmas. I'm going to call Onkyo next week, and say this is gone way too long.
post #3237 of 3599
Read my post on who to call and what to say. Get yourself a brand new TX-NR709 if the service wait is unacceptable and you are under warranty.

TX-NR709 not only has network connectivity with music streaming and firmware update, but no more "Clicking" when broadcasters change audio broadcast modes. She runs a heck of a lot cooler, adds HDMI 1.4 and Audio Return Channel (which drives my non-ARC Samsung nuts). Well worth the 20 minutes on hold.

http://www.avsforum.com/avs-vb/showt...9#post21139689

I sent a thank you letter to Michael and the CEO of Onkyo USA for making me a satisfied customer, after this disaster.

But, that's just me...
post #3238 of 3599
Thanks for posting, I will do that. I think I have a good argument now.

Quote:
Originally Posted by howardru View Post

Read my post on who to call and what to say. Get yourself a brand new TX-NR709 if the service wait is unacceptable and you are under warranty.

TX-NR709 not only has network connectivity with music streaming and firmware update, but no more "Clicking" when broadcasters change audio broadcast modes. She runs a heck of a lot cooler, adds HDMI 1.4 and Audio Return Channel (which drives my non-ARC Samsung nuts). Well worth the 20 minutes on hold.

http://www.avsforum.com/avs-vb/showt...9#post21139689

I sent a thank you letter to Michael and the CEO of Onkyo USA for making me a satisfied customer, after this disaster.

But, that's just me...
post #3239 of 3599
Thank you ONABOY!
--------------------------------

I have another question for you guys:

Can this receiver push 4 ohm speakers?

I've been thinking about the Emotiva reference speakers on clearance.

I did see a section while browsing through the OSD /menu listing an option to change from 6ohm / 4 ohm

I'm pretty sure I want to purchase one of these setups:

3 X 6.2s (LCR) - http://emotiva.com/erm62.shtm

or

3 X 6.3s (LCR) - http://emotiva.com/erm63.shtm

--------------------------
The ERDs for LR surroud - http://emotiva.com/erd1.shtm
--------------------------

HSU sub - vtf3 -mk4 - http://www.hsuresearch.com/products/vtf-3mk4.html

--------------------------

Is my receiver ok pushing this? I don't think my wife is going to allow me to purchase an additional amp (Especially the Emotiva XPA 3 / 5) @ 600-800.00 dollars.


Help / Suggestions? please

Thanks,

MEM, TN
post #3240 of 3599
I have 7 4ohm speakers hooked up to it and almost exclusively use them all the time when in use. You should pay attention at what kind of rating it has for suggested amps. That is more important in the end.
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