Quote:
Originally Posted by TkandBoo 
I am not interested in anything other than watching tv on a system that works. So far that hasn't happened since July 2007. The problems are too many to list. Last week Daniel the supervisor assigned to me after my FCC complaint switched me out to the Samsung box 3090.
New box, old box, it's still the same sorry software that doesn't work. Why does it cut off shows I record before the show ends? Why do I have to add a minute just to watch a show? Why do I have to start the next show to see the ending of the first? It just cuts shows off and you miss the ending. Who is the idiot programmer making this software.
The software is horrible. The guide is horrible. No keyword search. I just don't get it. How can TWC raise our rates when the system/software doesn't work??? TWO Years... How has TWC gotten away with this? Why isn't anyone doing anything about it. I am handicap and can only do so much.

I am not interested in anything other than watching tv on a system that works. So far that hasn't happened since July 2007. The problems are too many to list. Last week Daniel the supervisor assigned to me after my FCC complaint switched me out to the Samsung box 3090.
New box, old box, it's still the same sorry software that doesn't work. Why does it cut off shows I record before the show ends? Why do I have to add a minute just to watch a show? Why do I have to start the next show to see the ending of the first? It just cuts shows off and you miss the ending. Who is the idiot programmer making this software.
The software is horrible. The guide is horrible. No keyword search. I just don't get it. How can TWC raise our rates when the system/software doesn't work??? TWO Years... How has TWC gotten away with this? Why isn't anyone doing anything about it. I am handicap and can only do so much.
Your's is the first complaint I have seen here about the ends of shows being regularly cut off. How much is cut off... seconds? minutes? I doubt that its a Navigator issue... have you compared the clock display on the box with a known accurate time source? Maybe TW's master clock (that provides time info to the boxes) at the headend is off. It shouldn't be... but could be. Or does it happen with only one particular network?... maybe they have clock issues if they are the only one.



















