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Samsung 3090/3270 HD-DVR Thread - Page 22

post #631 of 956
Hi, I am posting for the first time but have been following this thread for about 6 months. Also been meaning to post this same problem here in the UWS of NYC - TWC. Major issues with pixelation on nearly half of the programs I record on the 3090. I'm on my second box and still have the problems, multiple visits from TWC and they can't figure it out. Very frustrating.
post #632 of 956
Quote:
Originally Posted by chapmanra View Post

Hi, I am posting for the first time but have been following this thread for about 6 months. Also been meaning to post this same problem here in the UWS of NYC - TWC. Major issues with pixelation on nearly half of the programs I record on the 3090. I'm on my second box and still have the problems, multiple visits from TWC and they can't figure it out. Very frustrating.

There have been noticeable issues (I and others are seeing 10-20-30 horizontal pixels breaking into HUGE multi-colored pixels), but as I am seeing it on a different box different (IPG as well), it may not be JUST box related. IMO it's more something at the head end at least.
post #633 of 956
I got a H3090 to replace my 8300HD but seeing random picture freezes with artifacts and audio drop outs, it lasts for about 2 seconds, the picture will freeze, audio stops, some artifacts appear then everything goes back to normal. Happening tonight on TNTHD, BIOHD, a bunch of other channels. Never happened with the 8300HD. Any ideas what to do?
post #634 of 956
I just got a 3270 and it is running 4.3.5.3.

My simple question: Why does it keep recording every rerun of a show when the series manager is clearly set to record new episodes only?

This fills my hard drive VERY quickly with two viewers' shows recording EVERY episode.
post #635 of 956
Quote:
Originally Posted by spitz1 View Post

I just got a 3270 and it is running 4.3.5.3.

My simple question: Why does it keep recording every rerun of a show when the series manager is clearly set to record new episodes only?

This fills my hard drive VERY quickly with two viewers' shows recording EVERY episode.


Any Navigator box may do that during the first few days of operation. It will settle down after a few days.
post #636 of 956
The 3260 and 3270 boxes have HDMI v1.3 which is why those boxes suffer from HDMI issues. The 3090 has a different HDMI chip which is v1.2.
post #637 of 956
My 3090 was recently upgraded from 2.4.8.3 to 4.3.5.3. Does anyone know what changes or features the new software has over the old?

Ben Music
post #638 of 956
Quote:
Originally Posted by Ben Music View Post

My 3090 was recently upgraded from 2.4.8.3 to 4.3.5.3. Does anyone know what changes or features the new software has over the old?

Ben Music

That is the Samsung firmware, not the Navigator software, which is where the majority of "features" exist. Bugs that were fixed with 4.2.5.3 were the recording issues that existed only in Charlotte and NYC and the "stuck in 720p" bug. The FF functionality was cleaned up... made a bit smoother and more consistent. 4.3.5.3 also introduced a new bug where extended pause will cause lockups of the transport controls. I believe that 2.4.9.4 also exhibited this behavior.

You will have to wait for the next version of Navigator for new features. The current version of ODN Navigator being issued is 3.2.0_15... the previous (and still in circulation) version was 3.1.3_3. Difference between those are discussed just a few posts back.
post #639 of 956
Quote:
Originally Posted by jcalabria View Post

That is the Samsung firmware, not the Navigator software, which is where the majority of "features" exist. Bugs that were fixed with 4.2.5.3 were the recording issues that existed only in Charlotte and NYC and the "stuck in 720p" bug. The FF functionality was cleaned up... made a bit smoother and more consistent. 4.3.5.3 also introduced a new bug where extended pause will cause lockups of the transport controls. I believe that 2.4.9.4 also exhibited this behavior.

You will have to wait for the next version of Navigator for new features. The current version of ODN Navigator being issued is 3.2.0_15... the previous (and still in circulation) version was 3.1.3_3. Difference between those are discussed just a few posts back.

Thanks jcalabria, yes, I noticed the new lockup issue on pause. I usually hit pause at the start of the 6 PM news, while I go make dinner. When I get back 15 to 20 min later, I hit play and nothing happens. Picture frozen. Maybe I should hit Record insead, and use that as a workaround.

Thank's again.
Ben Music
post #640 of 956
Quote:
Originally Posted by Ben Music View Post

Thanks jcalabria, yes, I noticed the new lockup issue on pause. I usually hit pause at the start of the 6 PM news, while I go make dinner. When I get back 15 to 20 min later, I hit play and nothing happens. Picture frozen. Maybe I should hit Record insead, and use that as a workaround.

Thank's again.
Ben Music


This lockup issue drives me nuts on the 3090.
Also the fact that this STB is very slow to respond to the remote control.
post #641 of 956
A month ago my SA8300 died. A TWC tech replaced it with Sammy 3270. While it looks cool... I hate the delay when using the remote Fast forward / Rewind.

Anyway... when discussing the DVR and cable boxes in general, the boot terms cold, warm, hard seem to vary depending on what thread you read, what cable box you have, or which TWC technician you are talking to.

Without doing any in depth research...

A cold boot seems to be nothing more than pulling the power plug, waiting 30 seconds or so and plugging it back in.

A warm boot seems to be leaving the unit plugged in and just holding in the power button until the display says boot, and let go of the power button.

That said... on my old 8300 a TWC technician told me you do a "hard" boot by unplugging the unit, waiting 30 seconds, then "BEFORE" plugging it back in, first hold the power putton in, continue to hold the power button while you plug in the line cord, keep holding the button in until the work boot appears. (not really sure if this was much different than a cold boot but he said it was.)

This brings me to the 3270. I had a technician out to my house yesterday (pixelation problem) He said to do a hard boot the 3270 you hold in the VOL- the VOL+ and the INFO button (all three) at the same time and continue to hold them in for a minimum of 5 full seconds. NOTE: The word boot appears in the display almost immediately but the technician said just ignore the boot display and continue to hold the 3 buttons in until 5 seconds had passed (at a minimum).

Do you think he was smoking crack... or does this actually do something other than unplugging the unit... waiting 30 seconds and plugging it back in?
post #642 of 956
Quote:
Originally Posted by Elton Noway View Post

A month ago my SA8300 died. A TWC tech replaced it with Sammy 3270. While it looks cool... I hate the delay when using the remote Fast forward / Rewind.

Anyway... when discussing the DVR and cable boxes in general, the boot terms cold, warm, hard seem to vary depending on what thread you read, what cable box you have, or which TWC technician you are talking to.

Without doing any in depth research...

A cold boot seems to be nothing more than pulling the power plug, waiting 30 seconds or so and plugging it back in.

A warm boot seems to be leaving the unit plugged in and just holding in the power button until the display says boot, and let go of the power button.

That said... on my old 8300 a TWC technician told me you do a "hard" boot by unplugging the unit, waiting 30 seconds, then "BEFORE" plugging it back in, first hold the power putton in, continue to hold the power button while you plug in the line cord, keep holding the button in until the work boot appears. (not really sure if this was much different than a cold boot but he said it was.)

This brings me to the 3270. I had a technician out to my house yesterday (pixelation problem) He said to do a hard boot the 3270 you hold in the VOL- the VOL+ and the INFO button (all three) at the same time and continue to hold them in for a minimum of 5 full seconds. NOTE: The word boot appears in the display almost immediately but the technician said just ignore the boot display and continue to hold the 3 buttons in until 5 seconds had passed (at a minimum).

Do you think he was smoking crack... or does this actually do something other than unplugging the unit... waiting 30 seconds and plugging it back in?

First... there is no delay using FF/REW... BUT, if you are coming from an MDN 8300HD, then ANY ODN box running 3.1.x ODN will seem that way until you realize that the box responds to the RELEASE of the Play button when coming out of FF/REW, not the press of the button. This has been discussed many times here previously... and has been "fixed" with ODN 3.2.

As far as the reboots are concerned, I have found no difference in how the box reacts between doing a warm boot and an unplugged cold boot, even with waiting several minutes while unplugged to ensure that all the capacitors have discharged. While I'm sure that there might be SOME circumstance where it might make a difference, I have not come across any. To me, a HARD reboot would be one where the box is forced to revert to factory conditions and force an operating system reload from the headend. The only way I know for sure that this can happen is via the advanced/extended hardware diagnostics page that is protected by a currently unknown password. However, I have not tried any of the "advanced" rebooting methods you outlined above... if the box WERE reloading the operating system, you would see a message to that effect onscreen along with an extended display of "App" on the STB display instead of the brief display of "App" when the box normally begins to load Navigator from its internal storage location.

BTW, you can also do an armchair warm re-boot completely via the remote... press and hold the [Select] button for several seconds, then release and press [Up]. Once the box enters the Samsung diagnostics mode, you can select Reboot from the menu.
post #643 of 956
Quote:
Originally Posted by marcos_p View Post

This lockup issue drives me nuts on the 3090.
Also the fact that this STB is very slow to respond to the remote control.

In what way is it slow to respond to the remote? If you are referring only to the Play button behavior coming out FF/REW operations, see my post above... this is an ODN 3.1 peculiarity (not a 3090 problem) that ODN 3.2 corrects. Although I cannot argue that it should behave the way it does, long time ODN users such as myself can have a difficult time "un-adapting" when it is fixed by ODN 3.2.

Other than the FF/PLAY oddity, the 3090 is among the fastest boxes available and has not, and should not, have any slow response issues at all.
post #644 of 956
Quote:
Originally Posted by jcalabria View Post

In what way is it slow to respond to the remote? If you are referring only to the Play button behavior coming out FF/REW operations, see my post above... this is an ODN 3.1 peculiarity (not a 3090 problem) that ODN 3.2 corrects. Although I cannot argue that it should behave the way it does, long time ODN users such as myself can have a difficult time "un-adapting" when it is fixed by ODN 3.2.

Other than the FF/PLAY oddity, the 3090 is among the fastest boxes available and has not, and should not, have any slow response issues at all.

I take back the "slow response" complaint. I needed to replace the remote control batteries. Button presses from the remote are now fine.

Regarding the "peculiarity" of ODN v3.1: How can I get the newer version? Do I call TWC and ask for it or do I take the STB to the TWC store and hope they replace with a proper STB?

Thanks
post #645 of 956
Quote:
Originally Posted by marcos_p View Post

I take back the "slow response" complaint. I needed to replace the remote control batteries. Button presses from the remote are now fine.

Regarding the "peculiarity" of ODN v3.1: How can I get the newer version? Do I call TWC and ask for it or do I take the STB to the TWC store and hope they replace with a proper STB?

Thanks

We have to wait until TW issues it in the area. I have the same problems with mine down here.
post #646 of 956
Quote:
Originally Posted by marcos_p View Post

I take back the "slow response" complaint. I needed to replace the remote control batteries. Button presses from the remote are now fine.

Regarding the "peculiarity" of ODN v3.1: How can I get the newer version? Do I call TWC and ask for it or do I take the STB to the TWC store and hope they replace with a proper STB?

Thanks


You cannot request a particular ODN version, but reports indicate that 3.2.0_15 is in the midst of the roll-out process in NYC now. Besides fixing the Play button behavior, other changes you should note with the 3.2.0_15 (ODN) / 4.3.5.3 (FW) are:
  • Searches start on the current program
  • There is an "All Showings" option when you select a program in the guide.
  • Sort by Favorites feature is gone.
  • Background tuner is now buffered.
  • The 3090's "Channel not Available" recording failures finally fixed... this was a major issue in Charlotte and to a lesser extent in NYC (and nowhere else, apparantly)
  • The 3090's tendency to revert to 720p output irrespective of source resolution and/or menu settings is fixed.
post #647 of 956
For the 3270 has anything been changed in the last few months to allow external hard drives (or has anyone figured a way to make it work) ... or a way to expand the existing hard drive (replace)? Pisses me off that I can't expand it, so end up watching 90% of TV recorded in standard so I don't nuke my drive space.

(I did a search of the thread before posting this, saw a hint of someone testing something drive related, but couldn't find anything recent that was specific... a useful thing would to have a post up front with some key pieces of info kept updated)
post #648 of 956
There is a limit on the internal drive and that is 320 GB.
post #649 of 956
Hi all. I used to be active on some of the other threads. First time posting here.
I think many of my issues might be fixed with ODN 3.2.0_15. I'm on TWC in Wilmington, NC, and I might share issues with Charlotte.
I'm not watching TV right now because I can't play anything back (and I'm recording two shows I don't want to disturb).
Tonight I FF'ed through commercials on a playback and the screen froze when I hit Play. That's been happening a lot.
This time, after I played with Pause and that Xsecond-rewind button, I ended up with a black screen, which persists even after I power down and up and after I chose another playback program.
Can't watch a thing except current programming.
I've been having a problem where I FF through ads and hit Play repeatedly, but FF continues. That's why I traded in the 8300, so it's probably not the Samsung box.
I'm getting used to the stretched menus and the choppy playback at FF-3X in the new box, a 3270, and I love the 320 gig hard disk drive.
My question: Should I trade in the box, after all the work I've done grooming the Series Manager, or wait and see if an ODN upgrade will help?
And what does ODN stand for, anyway?
post #650 of 956
Quote:
Originally Posted by SiCantwell View Post

Hi all. I used to be active on some of the other threads. First time posting here.
I think many of my issues might be fixed with ODN 3.2.0_15. I'm on TWC in Wilmington, NC, and I might share issues with Charlotte.
I'm not watching TV right now because I can't play anything back (and I'm recording two shows I don't want to disturb).
Tonight I FF'ed through commercials on a playback and the screen froze when I hit Play. That's been happening a lot.
This time, after I played with Pause and that Xsecond-rewind button, I ended up with a black screen, which persists even after I power down and up and after I chose another playback program.
Can't watch a thing except current programming.
I've been having a problem where I FF through ads and hit Play repeatedly, but FF continues. That's why I traded in the 8300, so it's probably not the Samsung box.
I'm getting used to the stretched menus and the choppy playback at FF-3X in the new box, a 3270, and I love the 320 gig hard disk drive.
My question: Should I trade in the box, after all the work I've done grooming the Series Manager, or wait and see if an ODN upgrade will help?
And what does ODN stand for, anyway?

MDN = Mystro Digital Navigator
ODN = OCAP Mystro Digital Navigator
OCAP = Open Cable Application Platform (aka tru2way)

The ODN version of Navigator is for newer boxes that comply with FCC requirements for separable security, while MDN runs on older legacy boxes.
post #651 of 956
Just picked up two additional non-DVR boxes at one of TWCs mall kiosks... I was expecting either a 4250HDC or a 4640HDC, but was given two Samsung 3260s. That was a surprise, as I had not seen any prior reports of 32xx boxes making an appearance in Charlotte.

3260s seem fine... only issue is that they both turn on with E007 error messages, along with a popup noting that HDCP handshake failed and that HDMI port has been disabled, even though the HDMI connection to the TV is working fine. Happens with both boxes connected to two different TVs.

Now I have a 3090, two 3260s and a 4250HDC.
post #652 of 956
Quote:
Originally Posted by jcalabria View Post

Just picked up two additional non-DVR boxes at one of TWCs mall kiosks... I was expecting either a 4250HDC or a 4640HDC, but was given two Samsung 3260s. That was a surprise, as I had not seen any prior reports of 32xx boxes making an appearance in Charlotte.

3260s seem fine... only issue is that they both turn on with E007 error messages, along with a popup noting that HDCP handshake failed and that HDMI port has been disabled, even though the HDMI connection to the TV is working fine. Happens with both boxes connected to two different TVs.

Now I have a 3090, two 3260s and a 4250HDC.


The 3270 also gets E007. The 3260 is a cut down 3270 that lacks a DVR. It also shares the same SW as the 3270.
post #653 of 956
Samsung has a SMT-H3272 which is the 3270 but with MoCA. The 3272 can be ordered with a 500 GB HDD. It's probably a Seagate Pipeline HD unit. It can also be ordered with 512 MB of RAM. Not sure what Multi Room box TWC will use but it could very well be Cisco and not this box.
post #654 of 956
The 3270's don't support Multi room but the 3272 does. Not sure if there is a 3262 client box but I had a 3260 say mOCA on boot.
post #655 of 956
I just got the Samsung 3270. (exchanged it from 8300HD)

Anyone has the manual that I can read? (.pdf)

I'm wondering the differences (aside from stretched Guide and more space) from 8300HD?

How do you check how much hard drive you have?

Anyone?
post #656 of 956
320 GB is the only HDD being offered in the 3270.
post #657 of 956
There is no 360gb HD limit for the 3090 box. i was able to successfully install a 1tb seagate pipeline hd (not easy to find, btw there are 2 different versions one is labled "pro" which is the one i have). The pro version has a larger buffer. it works perfectly i have the extended pause resume error (TW NYC) (i thought due to the larger drive, glad to know it isnt) and the only performance issue is as disk gets full seems to ff and rew slower than normal, in the beginning was the opposite ff was extra speedy, maybe its a fragmentation issue either way very happy with larger size. And yes have had it a few months and confirm that it records to capacity. The disk i swapped out was a 160gb. oddly though it wasnt a pipeline it was a seagate barracuda. as the larger piplines seem to be scarce lately maybe this is another viable option. i bought a 1tb barracuda (as i couldnt find another 1 tb pipeline) to put in my other box but when i swapped out my 8300 i was lucky and got a 320gb 3090 (as its a bedroom box 320gb may be enough so i havnt installed the barracuda yet ---i may return it or put in a new pc im building). if i do intall i will report back. Thank for all the prior posts and info.
post #658 of 956
Quote:
Originally Posted by riclesb View Post

There is no 360gb HD limit for the 3090 box. i was able to successfully install a 1tb seagate pipeline hd (not easy to find, btw there are 2 different versions one is labled "pro" which is the one i have). The pro version has a larger buffer. it works perfectly i have the extended pause resume error (TW NYC) (i thought due to the larger drive, glad to know it isnt) and the only performance issue is as disk gets full seems to ff and rew slower than normal, in the beginning was the opposite ff was extra speedy, maybe its a fragmentation issue either way very happy with larger size. And yes have had it a few months and confirm that it records to capacity. The disk i swapped out was a 160gb. oddly though it wasnt a pipeline it was a seagate barracuda. as the larger piplines seem to be scarce lately maybe this is another viable option. i bought a 1tb barracuda (as i couldnt find another 1 tb pipeline) to put in my other box but when i swapped out my 8300 i was lucky and got a 320gb 3090 (as its a bedroom box 320gb may be enough so i havnt installed the barracuda yet ---i may return it or put in a new pc im building). if i do intall i will report back. Thank for all the prior posts and info.

I don't believe that anybody had hard empirical evidence that a Seagate Pipeline >320GB would not work... just that nobody has ever tried it and reported the results here. There HAVE been a handful of reports of non-Seagate drives NOT working, though. BTW... besides just "working", is the 1TB drive's full capacity available?

I know that I was tempted to try the 500GB Pipeline instead of the 320 because there was only a $4 price differential, but stuck with the 320 because it was exactly what was provided as the OEM 320GB drive and was a safer gamble. You are correct... my 160GB OEM unit was a Barracuda, not a Pipeline, but my OEM 320GB was a Pipeline. Either way, I think the Pipeline is a better choice because it is optimized for DVR use, particularly the uncooled environment. They are also a bit quieter, I believe.

Don't be so quick to attribute the FF/REW behavior to the drive... the Sammies are notoriously inconsistent in their FF/REW operation. Although the theory that it is related to disc fragmentation is interesting, I do not think that the sometimes 3-4 second sample hold times I see in my 3090s FF operation is attributable to that... if it was THAT slow jumping around between fragments it would not be able to play live video smoothly, either, which it does very nicely.
post #659 of 956
Thanks riclesb, that's an interesting confirmation. Now if only TWC could get the show-stopping bugs in ODN fixed. . .

BTW, as a reminder, does somebody have a link to the replacement procedure handy? In particular, which torx screw driver do you need?
post #660 of 956
yes i can confirm full capacity from the 1 tb drive as its at 93 % full now (major hassel is individually deleteing so many shows , not that im complaining. When i first installed ff was almost too fast was crazy and now is too slow (maybe software changes along the way not sure) also i do notice occasional audio drops and picture glitches recently when watching some live tv, enough to be annoying but not unwatchable. I usually just change channel then return or turn off and on (cant give more details on that as i havnt really troubleshot it yet, just chalked it up to the nav software) ill pay more attention to see if i can pin it to more specific circumstances. in fact i was going to delete most of the saved shows and see how that effected performance. I had always assumed the feeze on pause error was related to the disk but happy to find out its not. Overall very happy with the switch and recommend for those that need the space. its been great for the world cup. i believe that it is a number 10 torx. was an easy swap took 10 mins
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