Originally Posted by Elton Noway
A month ago my SA8300 died. A TWC tech replaced it with Sammy 3270. While it looks cool... I hate the delay when using the remote Fast forward / Rewind.
Anyway... when discussing the DVR and cable boxes in general, the boot terms cold, warm, hard seem to vary depending on what thread you read, what cable box you have, or which TWC technician you are talking to.
Without doing any in depth research...
A cold boot seems to be nothing more than pulling the power plug, waiting 30 seconds or so and plugging it back in.
A warm boot seems to be leaving the unit plugged in and just holding in the power button until the display says boot, and let go of the power button.
That said... on my old 8300 a TWC technician told me you do a "hard" boot by unplugging the unit, waiting 30 seconds, then "BEFORE" plugging it back in, first hold the power putton in, continue to hold the power button while you plug in the line cord, keep holding the button in until the work boot appears. (not really sure if this was much different than a cold boot but he said it was.)
This brings me to the 3270. I had a technician out to my house yesterday (pixelation problem) He said to do a hard boot the 3270 you hold in the VOL- the VOL+ and the INFO button (all three) at the same time and continue to hold them in for a minimum of 5 full seconds. NOTE: The word boot appears in the display almost immediately but the technician said just ignore the boot display and continue to hold the 3 buttons in until 5 seconds had passed (at a minimum).
Do you think he was smoking crack... or does this actually do something other than unplugging the unit... waiting 30 seconds and plugging it back in?
First... there is no delay using FF/REW... BUT, if you are coming from an MDN 8300HD, then ANY ODN box running 3.1.x ODN will seem that way until you realize that the box responds to the RELEASE of the Play button when coming out of FF/REW, not the press of the button. This has been discussed many times here previously... and has been "fixed" with ODN 3.2.
As far as the reboots are concerned, I have found no difference in how the box reacts between doing a warm boot and an unplugged cold boot, even with waiting several minutes while unplugged to ensure that all the capacitors have discharged. While I'm sure that there might be SOME circumstance where it might make a difference, I have not come across any. To me, a HARD reboot would be one where the box is forced to revert to factory conditions and force an operating system reload from the headend. The only way I know for sure that this can happen is via the advanced/extended hardware diagnostics page that is protected by a currently unknown password. However, I have not tried any of the "advanced" rebooting methods you outlined above... if the box WERE reloading the operating system, you would see a message to that effect onscreen along with an extended display of "App" on the STB display instead of the brief display of "App" when the box normally begins to load Navigator from its internal storage location.
BTW, you can also do an armchair warm re-boot completely via the remote... press and hold the [Select] button for several seconds, then release and press [Up]. Once the box enters the Samsung diagnostics mode, you can select Reboot from the menu.