*OFFICIAL* Denon AVR 1910/790 Owner's Thread - Page 290

Is you other equipment also on a surge protector? Spikes can possibly travel over your signal cables and zap the input circuitry. Does the radio tuner portion of your AVR work?

Unplug the 1910 for a few minutes and then try the reset again (do this a few times in succession). If still no joy, your AVR should still be under warranty so you may be able to get it repaired, otherwise it's likely covered under your home owner's/renter's insurance for repair/replacement. If you need to replace it, the new 1912 includes not only networking but also uses the higher version of Audyssey MultEQ XT as well.

My DVR is not. Since I never got around to getting another multi-socket surge protector and because I needed to be able to turn off other av-equipment without turning of the DVR, it was in a plain old protectionless socket. Nuts. That might indeed be it.

Thanks for the quick response,

Roigen

I'll give it a whirl after I get home from work and see what happens, if anything.

As for the warranty, I am poop out of luck. It is under warranty, but despite my fool-proof process of scanning every important receipt for prosterity and peace of mind, I can find neither the scan file or the original receipt anywhere. So I have masterfully by-passed my own safety system to negate both my warranty and my home-insurance.

Feel like a champ today, yet the fact that I received responses to my question has actually managed to cheer me up a bit.

Will let you know how it all works out.

Thanks,
Roigen

^^
I would call the Denon repair center you would use and explain to them your issue. If they still won't accept it without a receipt, give the reseller you purchased if from a call and they may be able to reproduce the receipt or at least confirm you purchased it from them. Also, if you purchased with a credit card, you can likely get purchase information from your credit card company.

I'll give that a shot tomorrow. Turns out the AVR is not giving any output signals, not even to the speakers. Tried a test tone in manual speaker set up. Nothing. Not even a slight hiss from the speakers.

Although it's likely storm damaged ... the XX10 models suffer from dust on the headphone jack which cuts out audio to the speakers. Give a shot of compressed air into the jack or insert/remove a headphone jack a few times.

I keep forgetting that one. Any idea how many times you've suggested that trick and it worked? Have you been keeping notches in your belt by any chance?

It still has a ways to go to catch up with "Reset the Microprocessor."

Will know on monday what's what. If I need to replace my AVR, which one should I go for. Here's what I have:

Fronts: Tannoy Mercury F2's

Center and 2 surrounds: Tannoy Mercury F1's

Subwoofer: BK XLS200 MK 2 DF

Now, some say that Onkyo TX-NR609
might be more suitable for tannoys than a Denon, yet it lacks MultEQ. What do you guys think?

And you should be suspicious too. It has been pointed out (perhaps erroneously) on some sites that you should not pair a "warm" receiver with "warm" speakers, and that Denons and Tannoys are both "warm" sounding.
I certainly put more weight on the thoughts and opinions of the people on this thread than those other sources I can't even remember, which is why I asked you guys. I was also very happy with the sound of my 1910 paired with my speakers, but have no experience with other brands of receivers coupled with Tannoys, except for Yamaha, which certainly sounded inferior to my ears.

I am trying to connect my laptop to 790 to get audio/video out to TV/speakers. Laptop have VGA/S-Video out only. If I connect that to the IPOD/SVideo on 790, I do not get video on my TV. Why is that? Does the 790 do Analog to Digital conversion? I tried Svideo cable and a VGA to svideo/RCA cable - nothing works. Am I missing something? Please help.

I searched this thread but did not find my answer. Please Help.

Hey, So I got my AVR fixed with a new HDMI board and now when I watch TV (FIOS, Motorola box via HDMI) it reads "5ch Stereo" on the display, it used to say PLC III or something to that nature. Which one is better? and how do I get it back to PLC III if that is the better option? Also I have a new computer that has a 1GB ATI Radeon HD 5770 GDDR5 card connected to the AVR via HDMI and 95% of the time i have to turn the receiver off then back on to get audio to work, even if it works while on one website then I travel to another website the audio is lost and I have to a)turn avr off/on or b) switch the input to something else and then switch it back to computer to get the audio back. This did not happen with my previously connected computer. BTW when the audio is working it is working as it should with 5.1 surround.
Any suggestions or settings changes?
Thanks

^^
5 CH Stereo is a mode that is really only best used for parties when you want the same audio throughout the room. You likely got this by pressing the SIMU button on the remote as it is one of Denon's simulated surround modes. What you want is DD PLII which is a Dolby 5.1 simulation surround mode and you can select it by pressing the STD button on the back of the remote.

Also, HTPC video cards can be iffy. Your work around is passing the video straight to the TV with audio to AVR or just keep doing what you're doing.

Hey roigen, did you manage to repair your 1910? I had *exactly* the same problem with mine a couple of months ago and I had to take it to an authorized repair center to be fixed. It took around one week (in the US) and now it's working fine again. I'm sorry to hear you misplaced you receipt but I hope you either find it or get a duplicate from where you purchased the receiver. One more thing though - when it happened to me the Audyssey setup routine was still producing chirps in the speakers, but everything else besides Audyssey and the menus was dead.

How's the summer going in Helsinki? Last time I visited (May) it was still chilly outside but I heard that you guys have now tropical temperatures - min. 24C/max. 32C

Cheers
Dan

Heya. Long time stalker, first time poster.

I have a Denon AVR-1910 that I've been using for a couple of years, and it has been great. However, I had a nephew over the other day that appearantly fiddled with my controller, and now my center speaker sounds terrible. It sounds bassy and un-clear. Whenever someone speaks out of the center, it is flat. However, if someone is speaking out of one of the surround speakers, it sounds crystal clear. Anyone have any clue what setting could be causin this?

Just to go into detail, the center speaker sounds like this no matter the source.

^^
What surround mode is displayed on the front panel display?

If you plug a 3.5mm cable into the Dock Control jack, it should then activate the S-video jack.

Thanks JD! I also figured out a fix for the ATI card. I downloaded the Realtek HD audio drivers and used that instead of the AMD/ATI drivers and it solved the problem. But now I have to do some research and figure out what sample rate and bit depth to use? the default is 16 bit, 48000 Hz (DVD Quality), and if I click on DVD format it goes to 24 bit, 48000 hz (Studio Quality). Any suggestions?

If DVD format is the highest format, then use that.

Right now, watching Satellite, I'm seeing "Dolby Digital". Also, I just hooked up my microphone and let the system calibrate my speakers. Crossing my fingers that might do something---no dice though.

Looking through my "EQ Parameter Check" I'm seeing that for Audyssey and Flat for Center speaker, it has for both:

63Hz: +6 dB
125Hz: +6 dB
250Hz: +6 dB
500Hz: +1 dB

Then the rest are zero. I'm trying to figure out how to lower those. I'm thinking those aren't helping?

^^
Check the Reference Level Offset (p. 47) is set to 10 or 15 with Dyn EQ set to ON.

DynEQ was off. Flipped it on and raised from 0 to 10. Sounds better, but still flat out of that center speaker. Would I be crazy to say screw it, reset the AVR and start from scratch?

Not at all ... go for it.

Hi VincentAlexander, if you haven't yet ... before doing the reset check the center speaker wire connection at both end (receiver & center speaker itself).

Heya. I reset a moment ago, but I had checked and re-secured the wires on both ends just to make sure. It's still sounding extremely deep and muddy. Just to double-check, I'm going to grab another speaker and plug it in to see if by chance my center speaker is just blown...?

Ugh...all right. Sorry to waste time here. Just plugged in back-up speaker, and it sounds like heaven compared to my old one. I've never had a speaker go out to know what a blown/dead/dying one sounds like. But I guess now I know.

I got my receipt from the re-seller after all. Was pleasantly surprised that they found it as I had paid in cash, and figured that they would not bother saving a copy for themselves. Will take it in for repair tomorrow and hope for the best. Feel like I won the lottery today, as having proof of purchase will make any possible outcome much more palatable. Hope it's what you had, and the receiver will be fixed fast(ish). I still haven't watched my Blu-rays of Master and Commander and the Alien movies, and was not looking forward to listening to them with the speakers on my plasma. Oh, and the impending release of the (sort of) original Star Wars trilogy would have been bittersweet without my receiver.

The weather is finally normalizing, and a good thing too. I'm build for wind, snow, sleet and rain, but months of uninterrupted sunshine and record-breaking hot temperatures just wear me out. Where in Finland did you visit, and how did you happen to do that?

I know exactly what it feels like - I felt just like that when jdsmoothie pointed out to me in June that the warranty for Denon receivers is 2 years, not just 1 year as I was thinking!

Anyway, if you can please ask at the service center what is/was the problem with your Denon - I am still curious what mine had (they never told me what was wrong with my unit, they just repaired it - for which I was happy anyway ).


I get the feeling that "normalizing" has a whole different meaning for you than it has for me! From what you wrote it looks like - apart from the defective Denons - we're complete opposites: I moved to the tropics just for the weather! I do like fresh snow, skating and skiing (for a couple of days, that is!) but I'm clearly no winter man. I was in Helsinki with business & to see a friend who recently moved there. Just happened I was there right when you guys defeated the Swedes & won the IIHF gold! And while you guys celebrated bathing in the water fountains (!!) I was the *one* wearing a thick winter coat )

Good luck with your repair and please let us know what the diagnostic is.

Cheers
Dan

When I change channels with Fibe tv, the image changes instantly but there seems to be a 2 second delay before the audio comes on.

I did not have any issue when I had videotron cable. except the videotron system there was a 2 second delay on video and audiowhen changing channnels.

If I update the firmware of my 1910 will this issue be corrected

the Bell technicial told me to use component wires due to they have some issues with the image freeze and audio once in a while with the system.

Or is there a way to improve the audio delay. thanks