*OFFICIAL* Denon AVR 1910/790 Owner's Thread - Page 296

Many thanks for the help all the same.

I got my parents an ST30 for Christmas and happen to have the manual

From page 36:

Items in the VIERA Link menu may be grayed out if no compatible equipment is connected (must be HDAVI Control 2 or later) or if the equipment has not initiated a connection with the TV. In that case, switch the equipment’s power Off and On while the TV is On. For further details, see “VIERA Link” on page 34.

Yes, I'm looking at the same manual. My problem is that I get to the VIERA Link part of the menu, it says it's on, and when I select off it goes to off and then pops back to on. So irritating.

Okay, it was something with the remote. I've now managed to turn off viera link, and yet still no video.

^^
Have you tried using each of the HDMI input jacks on the Panny?

Yes, and I've also tried plugging the bluray directly into the HDMI 1 jack, which does give me video. It's something about the signal from the receiver, but I can't figure out what.

^^
Try powering on in this sequence ... TV, AVR, BDP waiting a few secs between powering on each device. If still no joy, then go ahead and reset the microprocessor as I suggested earlier.

No dice with either (though it will be fun to rerun the Audyssey for my sound system). I'm pulling my hair out here. Many thanks for the help all the same.

Whenever my AVR-1910 loses power the HDMI control feature starts acting goofy. The port (cable box with sound through TV) that set to passthrough when the receiver is in standby works fine, but when I turn the receiver on and try to watch a Bluray, I get nothing. I have to turn off HDMI control to watch a Bluray, then turn it back on to watch TV. To fix it, I have to re-run the Audyssey setup.

Has anybody else experienced this or a similar issue having to re-run the Audyssey setup to get HDMI control working after a power loss to the AVR-1910?

Success! So first thing this morning I methodically went through the entire process again and found a faulty HDMI cable. The puzzling part is that yesterday I tested the Denon/out - Panny/in connection with all of the HDMI cables I have and couldn't get it to work. My best guess is that resetting the Denon motherboard fixed whatever problem there was, and then I had a bad cable to boot. Anyway, the bottom line is that I can enjoy the new tv now.

Many, many thanks to all.

^^
Great! Just in time for the weekend's festivities!

The AVR should retain it's settings for at least 1-2 weeks after power is removed. If that is not the case then try resetting the microprocessor (p. 64). If that doesn't resolve the issue, then give Denon a call for warranty repair. If out of the 2 year warranty period then contact your credit card provider as they may add an additional year of warranty.

Exactly! Many thanks again for your help -- really appreciate it.

Out of curiousity, do you know who made that cable?

Already threw it out with prejudice, I'm afraid, for taking up hours of my life, but I want to say it was Belkin or IO Gear. I do know that I had three HDMI cables, two of which I bought cheaply from Amazon (and are currently working perfectly), and then this faulty one for which I think I paid $19.99 at Kmart or something because I needed it quickly. Never, ever buy HDMI cables for more than $3, I guess.

I should also say that perhaps I just don't fully understand HDMI cables (since I haven't researched it). Are there different kinds of HDMI cables? I always understood there to be no difference among them. But this cable worked with my old 720P set and continued to work yesterday, which was part of why I didn't think the cable was faulty in the first place -- it just wouldn't work with my new 1080p screen.

^^
HDMI cables are either High Speed (1080p) or Standard Speed (1080i/720p).

No kidding?? Good to know. Still doesn't make sense that it wasn't bringing in the 1080i signal, though.

It's wordy, but there's a description of HDMI cable types under the paragraph titled "Why the Version Number is Unhelpful; What to Know When Shopping" here:

http://www.bluejeanscable.com/articl...e.htm?hdmiinfo

I've never tried using a "standard" HDMI cable with a 1080p application, but I would guess the video signal would still pass to the TV but look noisy. If no signal passed at all, there might be a problem with the cable end plugs or mating with the sockets they go into. Or maybe the bending of the cable with the new TV is different and causes an open somewhere. Oh well, at least the problem is fixed

Panny bluray DMP 85 (coax to Denon AVR 790) gave me Dolby II and Neo with Amazon HD Video.

That same Amazon HD video gave me Dolby D when I played it through Roku XDS (optical to Denon).

I also tried WD live streaming with Netflix. The netflix movie identified itself as DTS 5.1 and the Denon said it was Dolby D.

So am I getting 5.1 with the Dolby D via the Roku and the XDS and I am getting an upconvert from 2 channels via the Panny bluray?
Or are the Roku and XDS also upconverting? (Denon does not give a Dolby II or Neo choice with these, just Dolby D)

Thanks! Happy New Year.

^^
If the AVR front panel display reads DD/DTS 5.1 then that's what it's receiving ... if it reads PLII or Neo then it's receiving a 2 CH stereo signal that is being simulated to 5.1.

I have never gotten TrueHD sound working on my AVR-1910. The blue TrueHD light displays on the receiver, but I don't get any sound. I thought it might be an issue with my Bluray player, but I just got a new player (different brand) and same thing.

Could I be doing something wrong or is there an issue with the AVR-1910 and TrueHD? I have a 5.1 speaker setup, as opposed to 7.1. Could that be the reason?

That was a crazy quick reply. Thanks Batpig! I'll see if I can get the firmware updated.

It reads DD (doesn't identify as DTS 5.1) but it is only available as a choice on the Denon when the movie is marked as 5.1, otherwise no sound unless I select stereo or Dolby II or Neo and no choice for DD on the Denon. So I am assuming the DD is default to 5.1.

So we had some folks over for New Years. We decided to try out the Just Dance 3 game I got my wife for Christmas.

About 30 minutes into playing, my AVR 790 shuts off during the middle of the game. Mind you, there were three adults jumping up and down, dancing. Also, the Xbox 360 is on lowest shelf, which touches the ground. However, the Xbox and TV were unaffected. I had to hit the Standby button, which was blinking red, and then hit it again to turn the AVR back on. The second time I went ahead and completely shut down the unit with the Off button. After that, the issue did not return. However, we stopped shortly thereafter.

I also noticed my rear speakers were sort of fading in and out as people jumped around playing the game. All of my speaker wires are secured into the back of the speakers and I am using banana plugs into the AVR. Anyone have any ideas?

^^
Yes. Visually inspect the back of your AVR again for a loose speaker wire as well at all speaker posts (you'd be surprised how many times someone has posted they "checked" the wiring (simply peering around a corner to get a glance at the back of the AVR) only to find when they actually pulled the AVR out of the cabinet that there indeed was a loose wire. If you are running any in wall speaker wiring, it may have become punctured from a nail or other sharp object. Also note that if you were using Multi CH Stereo mode, you may have simply been playing the music too loudly. You may want to try lowering the volume next time.

Thanks jdsmoothie - I knew either you or batpig would have a pretty quick response for me. I was using Multi CH and had it pretty loud but not really any louder than I'll play music through Pandora on my blu-ray player. Is Multi CH more sensitive because it's doing more work?

^^
In Multi CH mode, all channels (including the surrounds) get the same full range signal which the AVR is not designed for at loud volume, whereas with a DD/DTS 5.1 track only the FL/FR/Center speakers are getting the brunt of the full range audio ... the surrounds are just playing background audio in those modes.

Is this something specific to the XBox? I thought Multi CH simply means that a multi-channel PCM signal is the source i.e. in cases where the external device is performing the decoding of the audio codec.

I'm having "signal problems" with my 1910. This problem is really hard for me to explain, but I'll try. Please let me know if anything's unclear.

My main setup:
HTPC (HDMI) -> AVR 1910 (HDMI) -> Panasonic plasma TV

Sometimes when I turn on the AVR (mostly from standby, because that's how I leave it when I flip the main power switch, so the devices can be turned on from standby with my Harmony remote) it doesn't pick up a signal. I tested this numerous times, with different sources, e.g. with both HDMI (e.g. from the HTPC) and TUNER.

I first thought this was just an HDMI issue (e.g. handshake problems), but since I also have the same problem (or at least, it seems related to it) with analogue sources (e.g. TUNER), I figure it has to be something else.

Let me explain the TUNER case in detail:

1. I turn on the main power to the HT gear
2. The AVR and TV are in standby mode (because that's how I left them when I turned off the power)
3. I turn on the AVR (input is already on TUNER)
4. AVR correctly displays all the information of the current radio station (RDS stuff like song title and station name, etc.)
5. Sometimes (maybe 1 out of 10 times) it doesn't output any sound to the speakers though
   Usually this can be fixed by turning the AVR off and on again (mostly never on the first try though) or by switching around inputs, which usually also doesn't work instantly. This is VERY frustrating.
6. Now if I also turn on the TV, it doesn't pick up any signal from the AVR
7. Switching to another input, like the HTPC (HDMI), on the AVR also doesn't change anything, the AVR doesn't pick up the signal from the HTPC (or any other source, for that matter, e.g. Component from PS2 or another HDMI soruce). Usually I can fix this by turning the AVR off and on (see above).

I highly doubt this is related to an HDMI issue, because that wouldn't explain the TUNER issue (which ONLY occurs when I don't get any signals from other sources either AND vice versa) and the TUNER on its own doesn't need anything HDMI related anyway and should just plain work.

Further, I already bought 2 HDMI Detectives (pretty expensive for what they do, as you will probably know) and placed them between the HTPC/AVR and AVR/TV, respectively, thinking this would fix my issues (at the time I thought this was related to HDMI handshake issues). Of course it didn't


Does anybody know what could be causing this?

A big thank you in advance!