Originally Posted by oland
Turnaround was 9 days. I have the newest firmware and even though I only asked for the update they ended up replacing the headphone jack assembly too. Was there some sort of recall on that part?
See my posting in reference to this;
I purchased an AVR1610 in Jan 2010.
Up until about 2 months ago it has performed flawless.
Now I keep getting the dreaded headphone jack problem.
Every one seems to claim it is a dust/dirt problem.
I am begining to believe it is more than that. I think it is more of "oxidation" of contact points or just low tension on contacts.
I think there is a more of a "dry contact" problem with low current logic control switching.
Typically gold plated contacts are use for logic level signals.
After phone call;
Apparently this only occurs on xx10 series because Denon has a new replacement headphone jack for this problem. Denon has a known defective batch of headphone jacks.!
The xx09 and xx11 series do not have this issue.
A Denon Service Tech confirmed this with me.