*OFFICIAL* Denon AVR 1610/590 owner's thread - Page 165

Whenever you purchase an open box/demo or receive a unit back from a repair center, it's a good idea to reset the microprocessor to ensure all settings are returned to their factory defaults, and especially in your case where you have an issue already.

You may also want to confirm whether the firmware was updated. Refer to the post below ... about 1/2 way down is the procedure to determine the firmware version.

http://www.avsforum.com/avs-vb/showt...6#post17512496

Thank you for the clarification jdsmoothie.
Here is an update.
I called Denon Support and I explained the situation.
He had me do 2 procedures.
First he had me turn off the On-screen display in the Menu and power off the receiver and wait 1 minute and then power it on and turn the On-screen display settinng back on. He asked if that solved the problem...it didn't.

Then he had me reset the microprocessor and try again. It still did not work and he was actually quite surprised. He recommended that I bring it back to the Service Shop and had them reflash the firmware. I told him, frankly, that since it was just an annoyance that I would probably not. He understood but said that he was not comfortable with me having a receiver that did not work 100%. I found that very refreshing. He was very friendly and professional.

I then called the Service Shop and explained the problem. Their particular problem is that they don't keep good notes, both on the input side and the output side. Although I did mention the on-screen HDMI problem, they only wrote down the HDMI audio/video problems. They also neglected to note whether the firmware was upgraded or not even though 2 weeks after I brought it in when I phoned to get a status report, the technician said he had just flashed the firmware. I gently recommended that they keep better notes.

By the way, the firmware checking procedure detailed in the link doesn't work - I tried it 3 times.


Thanks again.

I tried the speaker test and everything seems fine.
The left speakers have dialogue and all sounds just fine but the right ones don't have dialogue. This occurs when I watch bluray! It's very strange.. any suggestions?
EDIT: I just tried it on my acer laptop (windows 7) and it works just fine on that one.. the problem only occurs on my MacBook Pro! Hmm..
EDIT 2: Ok I fixed it.. I had to change the VLC player settings. The output was set to HDMI (the denon).. it was supposed to be set to HDMI Encoded Output apparantly.. so fixed!

Hello guys it's been awhile! I been having a problem with the 1610 not auto detecting digital dolby from my dish dvr and the blue ray player not playing audio back in HD. Anyone know why it's not detecting it?

Well I gave everything a good reset then started working, but i'll check next time it happens!


Thanks bitpig!

Guys -

Quick question - Why isn't my Denon-AVR1610's menu showing up for me on my tv? Im trying to edit settings and it's only showing up on the Denon's small screen and it's waaay more troublesome than its worth. HELP!

TV is saying "No signal - Check connected device's power, cable connection, and source selection."

Ok, so here's some more information.

I just bought some new Paradigm Atom Monitor 7's to replace my front soundstage of a Pinnacle Audio 5.1 setup. My intention was to have a nice hybrid 2.0/4.1 setup to use for movie watching (5.1) and vinyls/cd (2.0).

Once I had the speakers installed, I re-ran Audyssey to learn their new parameters, placement, etc., for proper configuration. Once everything was up-to-snuff, I put in my blu-ray of Dave Matthews and Tim Reynolds acoustic concert. I initially selected the PCM Stereo (48khz/24) but it sounded AWFUL. The new speakers were picking up waaaay too much bass, and the sub wasn't even firing. So I messed around with my Denon's settings, and found that the speakers were set to a 40khz crossover, which I switched up to 80khz. However, in going back to the PCM Stereo mode, it STILL sounds just as bad!?!?

I have NO idea where my settings are messed up. When I select the Dolby Digital 5.1 (640kbps) or the Dolby TrueHD (96khz/24 bit) the audio sounds just fine. Im running blu-rays and CD's through my PS3, so I suppose that could be effecting things as well.

Any insight would be GREATLY appreciated.


Best Regards,
Matt

Ok, figured it out. I had to select Direct or Stereo on the receiver (is one better??).

I think Im good now. lol

-Matt

Well, another issue...

Im watching football right now using 5ch stereo, and my surround speakers are popping about 2-3 times per second. I checked all of my connections and everything is tight, snug, and secure. What else could the issue be? This is awfully annoying to listen to.

edit: It's all the speakers. Just put it in 2ch stereo and they pop too. Fuuuuuuu

-Matt

Does this issue happen with other sources?

Let me check right quick.

edit: it does not.

edit again: just unconnected and re-connected my HDMI cable from cable box to receiver. Still popping.

-Matt

Denon 591 remote programing for TC-P54G10 (panasonic).
I would like just to use the denon remote, i get no errors when inputing the panny code. But it does nothing for me. All i want to do is turn off/on the TV from this denon remote. anyone els get it to work with this plasma?

thanks

Am I correct in assuming that the HDMI Monitor Out on the AVR-590 sends video-only to my TV and not audio?

^^
No. All Denon models have an "HDMI Audio Out" setting (HDMI sources only) which defaults to "AMP" but can be changed to "TV" although cannot do both simultaneously. Also note that when using the HDMI Control feature, HDMI audio/video will pass through the AVR to the TV while the AVR is in Standby.

Thanks for the clarification.

Howdy all - I've searched this thread and the internet as best as I can and haven't found a solution so this is my last resort.

My set-up is simple. I've got an Xbox 360 connected via HDMI to a Denon AVR 590 and then from the Denon to a Panasonic TC-P42S30 via HDMI. The problem I'm having is that I'm occasionally losing sound on the Xbox. When I start navigating menus the initial typical sound isn't always audible, but will then be heard as I continue to navigate (almost like there is a lag before the receiver realizes that it should be playing a sound).

The other, more pressing issue, is that when streaming Netflix the sound will drop when I start watching something. Usually, the first show I load will be fine, but the second episode will load and there will be no sound. I have to back out to the Netflix menu and restart it, and occasionally sound will be restored.

No other sound issues have happened (last.fm, games, dvds all work fine)

I connected the Xbox straight to the TV via HDMI and had no issues with the sound through the TV speakers. I also tried taking the audio from the digital audio out of the TV back to the receiver, and while I didn't experience the audio issues, I don't get true surround sound (the back surround speakers don't differentiate between left and right) -so that is a last resort.

I've played with different settings and options for hours and haven't figured out a solution - anyone have any ideas?

Many, many interwebz points to anyone that can help.

^^
A few things to try:

1. Replace the HDMI cables
2. Connect optical from xBox to 590 for audio
3. Reset the microprocessor (p. 57) - returns all settings to factory default and will require running AUTO SETUP again
4. As a last resort, connect HDMI to the TV with optical from TV to the 590. The vast majority of Netflix is still stereo 2.0 audio so use DD PLII to simulate 5.1.

Thanks for the suggestions!

1. I've tried three different HDMI cables with no change
2. My Xbox doesn't have a separate optical audio out, just the HDMI and adapter for component (hunting now for an adapter that would let me do this)
3. I'll give this a go later today
4. This is a last resort, but I'll lose true 5.1 with games and dvd, correct?

Edit to add:
Will this adapter work for the xbox? Microsoft Xbox 360 HDMI + Audio Dongle Adapter & Cable

That adapter works great. I got one for my son-in-law so he could connect his Xbox to an older Sammy plasma i sold him that only had dvi input and used a hdmi to dvi cable In theory it should output full dd5.1 out the optical but I have not tested that. Some tvs will get set to PCM when you connect to hdmi and thus why you might have been only getting 2.0. Anyhow if you have amazon prime the price is cheep for this adapter and worth having around to connect your Xbox to different things and the hdmi cable is a bonus. I think there are also some audio out settings on the Xbox and possibly on the tv you may need to tweak as well.

i have denon 1609 and energy take classic 5.1 system

i get audio drops and the sub cuts off from time to time when i switch channels only, i think

i have tried changing cables, checking if everything is set to small and sub is on, on the receiver.

the volume level on the back of the sub is at around 40% of total volume

maybe if i lower or increase that might help?

^^
If you are experiencing the issue only with your cable/sat box, then this is a common HDMI handshake issue and your best option is to connect the HDMI cable from the box directly to your TV with an optical cable from the box to the AVR.

yeah its only on direct tv, doesnt happen with blu ray player etc. i always had it connected the way you recommend so i guess ill just have to live with this until i upgrade.

Denon 591. HDMI HTPC and HDMI PS3.
Everything works great, but if things sit for a while then HDMI goes to sleep. I get picture on ps3/htpc, but not audio until I turn off/on the Denon. I assume this is just hdmi sleep issue, but wanted to verify (after much searching) there is nothing I can do about it right?
apart from telling win7 and ps3 never to turn off display.. or sleep..

This utility works like a charm to fix the problem of no sound or no display due to PC standby. You can tie it to the wake event using a tool like EventGhost or map it to a remote key.

http://thydzik.com/hdmion-a-solution...nal-on-hd-tvs/

i was wondering if any 590 owners can chime in

this morning the unit will not power on (no standby light either) and ive checked the power connection and it and the outlet are fine

can someone tell me how to check it (hopefully) it just blew a fuse i can self replace?

ive only had this unit for a few months...damn you ebay never again haha

Check the master power switch (labeled on/off) next to the standby switch (labeled on/standby).

If the issue isn't related to the fact there are (2) power buttons, little one turns the unit ON/OFF, big one is ON/STANDBY, then pop the top and check for a blown fuse.