*OFFICIAL* Denon AVR 1610/590 owner's thread - Page 170

This is one reason why some parents will purchase a cheap $10 remote for a child to use exclusively so as not to mess with the primary remote. Just a thought. Try cycling the HDMI Control setting to ON, then OFF. Power OFF the AVR and then power it ON again. If still no joy, unplug the AVR for about 10 minutes and then power on again with another microprocessor reset, ensuring not to release the buttons for at least 4-5 seconds.

Hey jdsmoothie and batpig,

Long time since I've been here and of course I return with a problem. It appears my 1610's out HDMI port (and possibly the 3 in HDMI ports as well) have gone kaput. Is there anything I can do short of sending off to Denon for repairs? I switched out HDMI cables and went directly into my tv and all worked well, but trying to go through the AVR gets me no picture or sound. Any help?

You can try doing a microprocessor reset (p. 57), otherwise repair is likely your best option. If the unit is beyond the 2 year warranty, and you purchased with a credit card, check with the card provider as some will add a 3rd year to the warranty (Amex does this for sure). Note however, that out of warranty repairs are likely to cost at least $200 so you would likely be better served investing in a newer model. The new 1613 now includes networking.

Thanks jd,

How much they running?

MSRP $399, but give either AVS sales or Electronics Expo a "call" to find out their street price.

I got a new TV recently (LG 47LM7600) and have wasted countless hours trying to get it set up correctly with my PS3 (fat) and Denon AVR-1610 and 2.1 speakers. My initial setup had PS3 HDMI going into Denon (where audio was processed), and then Denon HDMI out going into TV.

Unfortunately, I noticed audio sync problems with certain Blurays (audio came too early). I tried upgrading all my HDMI cables to v1.4 and ensuring that audio sync was enabled on both the Denon and TV, but it didn't help. I could make the issue better by manually introducing a 100ms delay on the Denon, but I didn't like that approach because that delay wasn't needed for all content. I eventually narrowed the issue down to playing 24p content that was output at native framerate from PS3 to TV. In other words, f I disabled 24p output the audio sync issues went away. They also went away when I tried "game" mode on the TV. But I wasn't happy with either of those approaches so my search continued...

Today I tried plugged the PS3 directly into the TV via HDMI and then connecting the TV's optical out to the Denon. I eventually got it working, and it seemed to fix the audio sync issue! smile.gif

But now for some reason the intro DTS-HD and THX sequences on the Terminator 2 Bluray are entirely silent. The audio in the movie itself is fine.

As an experiment, I tried enabling the TV speaker and the DTS-HD/THX intro sequence sounds came back. So the signal is definitely getting to the TV correctly and the TV is able to process it. But when the TV speaker is turned off (which enables the optical out on the TV), the Denon doesn't seem to get that one very specific part of the audio. BTW, that portion of the audio played fine through the Denon with my initial setup (PS3 -> Denon -> TV), but in that case I was just using HDMI.

On the TVs optical out menu you can choose between "Auto" and "PCM", and I've tried both. I've also tried messing with the Denon input/decode modes (tried both set to "Auto", also tried explicitly setting "Dig" and "PCM" with the TV set to output "PCM"). Nothing made a difference. If it helps, on the Denon display it shows no audio format text until after the THX sequence has ended, and then it displays "Dig" and "PCM".

Any help would be greatly appreciated!

In addition to the PS3(HDMI) to the TV, also connect PS3(optical) to the AVR and have primary PS3 audio set to the optical cable with the sound set to "bitstream" vice "PCM".

Wouldn't I then end up with the original audio sync issues? Unless you think that the PS3/TV hookup will be able to sync audio in a way that the Denon/TV hookup couldn't?

Also, what do you mean by "bitstream vice PCM"?

There's an issue with your current configuration of PS3(HDMI) to the AVR so try other configurations to include what I suggested as well as both HDMI and optical to the AVR with audio being passed through the optical to see if either configuration resolves your issue. Also, the PS3 can be set to decode the audio (LPCM) or it can simply pass the audio to the AVR to decode (bitstream). This is actually a 3rd configuration you can try with just the PS3 (HDMI) connected to the AVR, change the setting from either bitstream or LPCM to the other setting. Although when using HDMI, either setting will result in the same audio quality, when using an optical cable for audio, it can only pass PCM 2.0 when set to LPCM which is why you want to set it to Bitstream when using optical.

PS3: Video Setting --> BD/DVD Audio Output (HDMI) - Linear PCM or Bitstream
PS3: Video Setting --> BD/DVD Audio Output (Optical) - Bitstream


Also, on another note, set the PS3 "Deep Color Output" setting to OFF.

Thanks for the suggestions. I'll try all those combinations tonight.

Well I did try all the various combinations outlined above and none of them kept the audio in sync, unfortunately.

So I went back to the approach which synced audio correctly: PS3 -> (hdmi) -> TV -> (optical out) -> Denon
After a bit more fussing with the audio settings on the PS3 I eventually got the THX sound to come through as well
I think the key was reconfiguring the supported audio types on the PS3 (which turned out to be just PCM for the communication with the TV), and then setting the HDMI audio out to be PCM.

JDSmoothie, your advice helped me understand this stuff enough to make more targeted changes, so thanks again for the help!

Yeah, that's the way to do it.

the reason it happens is because your TV is putting input lag on the video signal due to processing, the TV knows how many frames its buffering and processing so if it handles the audio signal it will automatically delay it so you hear the audio in sync. if you bypass the TV in the audio loop (connect the PS3 to the Receiver directly, the receiver does not know how much to delay the audio output and that is why manual settings exist on newer/better receivers, if you have an older but still good receiver your screwed unless you do what you did there. we never have this problem with our plasma and old school Onkyo Receiver setup because plasma's have minimal input lag unlike most LCD TV's (esp when motion enhancers are employed though)

I've been using a software motion enhancer for playback on my PC that is connected to a 60hz 37" LCD TV with no motion enhancer built into it on movies and even TV shows of all kinds of formats and up until a recent revision of the software the most common bug/glitch that happened with it was audio de-sync it was fixable by pausing and starting back up again and thankfully they fixed it but it goes to show that frame interpolation requires massive buffering (1080p media takes nearly 1 gb of ram to buffer for enhancement as well as a ton of CPU power from my i5-2500k @ 4.4 ghz)

Hello,

I've problem with my denon 1610. I connect the tv (samsung 40ue5500) via HDMI to the Tv out in ampli. Then i connect optical cable tv to the Opt1 (later to opt2). Change the option HDMI Audio Out to Amp and HDMI Control to on. In input assign in denon menu i checked the tv to "O1" (later to O2). In my tv i change speakers to "output". And i still no have sound from my tv in ampli.
When the opt cable is connected to ampli and i look to end of cable the is no red light. When i connect the opt cable to tv or ps3 the red light is visible. Also Opt2 in ampli doesn't have
Maybe the opt output is disabled in ampli? I read the manual, but i don't find any suggestions about this.

Okay here's my issue:

Can't get sound through my surround speakers when using my cable box. I've connected my laptop into my Denon 1610 through HDP and the sound is working fine on my system. First off I want to make sure I have the system set up correctly. Should the HD cables on the cable box plug into the receiver along with the digital audio cable, both into DVR? Only other way I can think of wiring it is to have the HD cables run into the TV and the audio cable run from the cable box to the receiver or from the TV to the receiver. With option 1 I get no sound and no video and with option 2 I get video and no sound. Any ideas?
Edited by UCRoach - 12/23/12 at 8:53pm

If you run HDMI directly to the receiver you shouldn't need any other cable for audio.

If you connect your cable box directly to the TV and then run a digital audio cable from the cable box to receiver the audio will be the same as using HDMI. The best audio you can get from a HD cable box is Dolby Digital 5.1 and either HDMI or digital audio cable can carry that.

Its up to you how you want to connect it.

Just make sure you've setup the cable box to output dolby digital.

Note that cable boxes will often cause HDMI handshake issues when connected to an AVR, so option #2 is your best bet, noting you must select the optical input when you want surround sound from the cable box. You may want to reset the cable box and the AVR to start with a clean slate.

You may have more options than those..

Your first big decision is whether you want to make your TV or your AVR the control point for your system. Generally, the AVR is the better choice. Depending on which you choose, you hook the A/V cables from your sources (cable box, blu ray, game box) to the component that is your control point. Repeat, your choices are make either the TV or the AVR the control point for your system.

If your AVR is the control point for your system, then you can still give yourself problems when you chose how to route sound into your AVR. If all or most of your components have HDMI outputs then the HDMI cable from the component should be the only cable from that source component to the AVR. It carries both sound and picture. If you can use HDMI and but use a separate cable for sound with that component, then you can be giving yourself problems.

If your TV is the control point for your system then you have even more options to give yourself problems. You have two more choices. You can either connect your AVR to the sound output of your TV or you can hook a separate sound cable from every source to the AVR. In most cases that separate cable can either be analog or digital. The problem with the sound output of your TV is how the TV handles multichannel sources. Many TVs downmix all sources to stereo and any outputs of the TV that exist will only be 2-channel and will not have any surround. Some TV output multichannel if you are watching a TV program, but downmix the sound from all of the other sources (Blu Ray or game box).

If your TV is the control point for your system and you make separate sound connections from every component to the AVR then you have a good chance of giving yourself lip synch problems, which your AVR may or may not give you options for correcting.

If you go back and read your post you will see that it is impossible to figure out exactly what you are doing. There are at least 3 or 4 different things that are distinct, separate, and could be used but they are all properly caused "HD cables".

Hope this helps!

Thanks for the help guys! To clarify my post, my cable box has component video cables, no HDMI output. This is why I'm using digital audio cables. Here's all the things I have tried:

1) When I connect my cable box to the TV via the video cables I get picture, as expected. But then when I run a digital audio cable from the cable box to the AVR (with TV set to external speakers and the AVR set to the appropriate source) I'm getting no sound. When selecting the appropriate source on the AVR I get H=None / D=OPT1 .. 5CH STEREO TV on the 1610 display. It also displays the little box with "digital" and the volume and SP-A.

2) When I connect my cable box to the AVR via the video cables in "DVR" along with an audio cable into "DVR" I get neither picture nor sound (the AVR is connected to my TV via HDMI through the "monitor" slot and the AVR is selected as the source on my TV). Also, the cable box is not actually a DVR but the only Component inputs on the 1610 are DVD and DVR, not sure if this matters.

3) When I connect my laptop to the AVR via HDMI into "HDP" I get sound on my system, so its at least not an issue with the speaker wiring.

4) When my cable box is wired to the TV via video and audio cables I get both picture and sound so the cable box is outputting sound.

5) When I connect my Western Digital media player via HDMI into "HDP" on my AVR with the AVR connected to my TV via HDMI through the monitor output and the AVR selected as the source on my TV, I get no picture on my TV which leads me to believe the AVR is having issues communicating with the TV.

6) All HDMI cables have been tested with my laptop and are working. Unfortunately I don't have any way to test the digital audio cable.

If it helps:

TV: http://www.samsung.com/ca/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=PN50B530S2FXZC&srchword=PN50B530S2F
Cable box: http://www.seaside.ns.ca/tv_hardware_boxes_pdf.html (DCT 5100)
AVR: Denon 1610
Home theatre: Reel sound bar (front/centre), Reel sub, 2 random older speakers are being used in the rear) (all working with my laptop)
Edited by UCRoach - 12/24/12 at 8:18am

Honestly, I would call up the cable company and ask for a cable box with an HDMI output. It would make everything so much easier for you.

If you're not willing to do that then it is probably a setup issue.

1. What optical input are you using on the back of your receiver? There is TV (opt1) and DVR (opt2)
2. Your cable box might need the optical output enabled. Probably some setup menu on the cable box. The DCT 5100 manual doesn't really cover it.
3. If you're connecting to the receiver using component video cables I think you have to enable the HDMI conversion on the Denon. Otherwise you'll have to use a component video cable from the receiver to the TV too.
4. The 1610 only does 480i to 480p analog to HDMI video conversion. Perhaps your cable box is setup to output 720p or 1080i? In that case just leave the component video cables connected to the TV
5. Your Denon also has a single digital coax input and your 5100 has a digi coax output. Try using that one instead. All you need is a cable with RCA plug on each end. You probably have a yellow video cable laying around. Try that.

If you really want to run video thru your receiver you could also get a DVI - HDMI cable. I noticed that cable box has a DVI output.
http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10231&cs_id=1023104&p_id=2404&seq=1&format=2

I really would ask for a more current cable box if they have anything with HDMI outputs.

Hope this helps.

Did this and now I have the sound from my cable box working through the AVR while the cable box video is plugged into the TV. So that's great! I can now watch TV with sound from my system. I will try to get a new cable box with HDMI asap and go from there. Thanks afrogt!

My only other issue is that I still can't get anything to work on the TV when I plug something exclusively into the AVR. For instance I get no picture on my TV when I connect my WD media player via HDMI to the AVR. I do get sound through my system when I connect my laptop to the AVR though so I'm thinking there's an issue with the AVR communicating with the TV. The HDMI cable connecting the two is definitely working.

Is your TV switched to the correct HDMI input?

Can you get the receiver setup menu to display on the TV? Are the HDMI inputs assigned correctly?

Yes, for sure.

Nope.

Not sure what you mean by this. I plug my WD media player into "HDP" on the AVR and the AVR is connected to the TV via HDMI through "Monitor" on my 1610 with the AVR selected as the source on the TV, "no signal" on the TV. Same thing if I try using the "DVD" input on the AVR.

TV works on it's own
WD media player works when connected directly to TV
Surround system works with laptop-->HDMI-->AVR
Surround system works with Cable box-->RCA cable-->AVR
All HDMI cables work

Just can't seem to get any picture to pass from the AVR to the TV. Now that you mention it, can't get the AVR menu on the TV when the AVR input is selected on the TV. Any time the AVR input is selected on the TV all I get is "no signal". Really stumped on this.
Edited by UCRoach - 12/24/12 at 11:06am

1. Note that with TV being set to "external speakers" only applies when you have optical cable connected from the TV to the AVR.

Did you reset the microprocessor as I suggested?

That would be 480i to 480p deinterlacing as the 1610 will convert any analog signal to HDMI to include 720p and 1080i.

I've reset the AVR twice with no luck. After screwing with everything for a while and trying everything I could I've come to the conclusion that the AVR is not communicating with the TV for some reason. Video on everything works when plugged directly into the TV and audio works on everything when plugged directly into the AVR, just no picture on anything when it's plugged exclusively into the AVR. I can get each unit to work by running video cables to the TV and audio cables to the AVR but that obviously isn't ideal and shouldn't be the solution. I figured the HDMI (monitor) output on the AVR may be shot so I tried connecting the AVR to the TV with component cables and I still get "no signal".

All cables work, all TV inputs work and I'm definitely choosing the appropriate sources on both the TV and the AVR as I do have experience with operating the system when it was working.

Could it be something in my TV or AVR settings? Would resetting the TV (if possible) help?
Edited by UCRoach - 12/24/12 at 2:12pm

Oh, I thought it might but the product cut sheet wasn't clear about that.

As is often the case unfortunately.

Make sure to try every HDMI input as they will react differently with some devices. Otherwise, also note that just because an HDMI cable works with the source connected directly to the TV doesn't necessarily mean is will work when connected to the AVR, so if you have other HDMI cables, give them a try as well. Although HDMI connections should be plug-n-play for the most part, given you reset the microprocessor (letting the front panel display flash for at least 4-5 seconds before releasing the buttons), with no joy, more than likely the HDMI board has failed and will need to be replaced which, if true, you would generally be better served replacing the unit with something more current due to the high repair cost.

Another successful compressed air/headphone plugin-plugout fix for no audio from my 590, just in time for New Year's!!! Great forum!