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*OFFICIAL* Denon AVR 1610/590 owner's thread - Page 170

post #5071 of 5195
Yeah, that's the way to do it.

the reason it happens is because your TV is putting input lag on the video signal due to processing, the TV knows how many frames its buffering and processing so if it handles the audio signal it will automatically delay it so you hear the audio in sync. if you bypass the TV in the audio loop (connect the PS3 to the Receiver directly, the receiver does not know how much to delay the audio output and that is why manual settings exist on newer/better receivers, if you have an older but still good receiver your screwed unless you do what you did there. we never have this problem with our plasma and old school Onkyo Receiver setup because plasma's have minimal input lag unlike most LCD TV's (esp when motion enhancers are employed though)

I've been using a software motion enhancer for playback on my PC that is connected to a 60hz 37" LCD TV with no motion enhancer built into it on movies and even TV shows of all kinds of formats and up until a recent revision of the software the most common bug/glitch that happened with it was audio de-sync it was fixable by pausing and starting back up again and thankfully they fixed it but it goes to show that frame interpolation requires massive buffering (1080p media takes nearly 1 gb of ram to buffer for enhancement as well as a ton of CPU power from my i5-2500k @ 4.4 ghz)
post #5072 of 5195
Hello,

I've problem with my denon 1610. I connect the tv (samsung 40ue5500) via HDMI to the Tv out in ampli. Then i connect optical cable tv to the Opt1 (later to opt2). Change the option HDMI Audio Out to Amp and HDMI Control to on. In input assign in denon menu i checked the tv to "O1" (later to O2). In my tv i change speakers to "output". And i still no have sound from my tv in ampli.
When the opt cable is connected to ampli and i look to end of cable the is no red light. When i connect the opt cable to tv or ps3 the red light is visible. Also Opt2 in ampli doesn't have
Maybe the opt output is disabled in ampli? I read the manual, but i don't find any suggestions about this.
post #5073 of 5195
Thread Starter 
First confirm that the optical input is working by using a different source (e.g. Your PS3). If you can get audio via optical from a different source then you know the issue is with the tv output.
post #5074 of 5195
Okay here's my issue:

Can't get sound through my surround speakers when using my cable box. I've connected my laptop into my Denon 1610 through HDP and the sound is working fine on my system. First off I want to make sure I have the system set up correctly. Should the HD cables on the cable box plug into the receiver along with the digital audio cable, both into DVR? Only other way I can think of wiring it is to have the HD cables run into the TV and the audio cable run from the cable box to the receiver or from the TV to the receiver. With option 1 I get no sound and no video and with option 2 I get video and no sound. Any ideas?
Edited by UCRoach - 12/23/12 at 8:53pm
post #5075 of 5195
If you run HDMI directly to the receiver you shouldn't need any other cable for audio.

If you connect your cable box directly to the TV and then run a digital audio cable from the cable box to receiver the audio will be the same as using HDMI. The best audio you can get from a HD cable box is Dolby Digital 5.1 and either HDMI or digital audio cable can carry that.

Its up to you how you want to connect it.

Just make sure you've setup the cable box to output dolby digital.
post #5076 of 5195
Quote:
Originally Posted by UCRoach View Post

Okay here's my issue:
Can't get sound through my surround speakers when using my cable box. I've connected my laptop into my Denon 1610 through HDP and the sound is working fine on my system. First off I want to make sure I have the system set up correctly. Should the HD cables on the cable box plug into the receiver along with the digital audio cable, both into DVR? Only other way I can think of wiring it is to have the HD cables run into the TV and the audio cable run from the cable box to the receiver or from the TV to the receiver. With option 1 I get no sound and no video and with option 2 I get video and no sound. Any ideas?

Note that cable boxes will often cause HDMI handshake issues when connected to an AVR, so option #2 is your best bet, noting you must select the optical input when you want surround sound from the cable box. You may want to reset the cable box and the AVR to start with a clean slate.
post #5077 of 5195
Quote:
Originally Posted by UCRoach View Post

Okay here's my issue:

Can't get sound through my surround speakers when using my cable box. I've connected my laptop into my Denon 1610 through HDP and the sound is working fine on my system. First off I want to make sure I have the system set up correctly. Should the HD cables on the cable box plug into the receiver along with the digital audio cable, both into DVR? Only other way I can think of wiring it is to have the HD cables run into the TV and the audio cable run from the cable box to the receiver or from the TV to the receiver. With option 1 I get no sound and no video and with option 2 I get video and no sound. Any ideas?

You may have more options than those..

Your first big decision is whether you want to make your TV or your AVR the control point for your system. Generally, the AVR is the better choice. Depending on which you choose, you hook the A/V cables from your sources (cable box, blu ray, game box) to the component that is your control point. Repeat, your choices are make either the TV or the AVR the control point for your system.

If your AVR is the control point for your system, then you can still give yourself problems when you chose how to route sound into your AVR. If all or most of your components have HDMI outputs then the HDMI cable from the component should be the only cable from that source component to the AVR. It carries both sound and picture. If you can use HDMI and but use a separate cable for sound with that component, then you can be giving yourself problems.

If your TV is the control point for your system then you have even more options to give yourself problems. You have two more choices. You can either connect your AVR to the sound output of your TV or you can hook a separate sound cable from every source to the AVR. In most cases that separate cable can either be analog or digital. The problem with the sound output of your TV is how the TV handles multichannel sources. Many TVs downmix all sources to stereo and any outputs of the TV that exist will only be 2-channel and will not have any surround. Some TV output multichannel if you are watching a TV program, but downmix the sound from all of the other sources (Blu Ray or game box).

If your TV is the control point for your system and you make separate sound connections from every component to the AVR then you have a good chance of giving yourself lip synch problems, which your AVR may or may not give you options for correcting.

If you go back and read your post you will see that it is impossible to figure out exactly what you are doing. There are at least 3 or 4 different things that are distinct, separate, and could be used but they are all properly caused "HD cables".

Hope this helps!
post #5078 of 5195
Thanks for the help guys! To clarify my post, my cable box has component video cables, no HDMI output. This is why I'm using digital audio cables. Here's all the things I have tried:

1) When I connect my cable box to the TV via the video cables I get picture, as expected. But then when I run a digital audio cable from the cable box to the AVR (with TV set to external speakers and the AVR set to the appropriate source) I'm getting no sound. When selecting the appropriate source on the AVR I get H=None / D=OPT1 .. 5CH STEREO TV on the 1610 display. It also displays the little box with "digital" and the volume and SP-A.

2) When I connect my cable box to the AVR via the video cables in "DVR" along with an audio cable into "DVR" I get neither picture nor sound (the AVR is connected to my TV via HDMI through the "monitor" slot and the AVR is selected as the source on my TV). Also, the cable box is not actually a DVR but the only Component inputs on the 1610 are DVD and DVR, not sure if this matters.

3) When I connect my laptop to the AVR via HDMI into "HDP" I get sound on my system, so its at least not an issue with the speaker wiring.

4) When my cable box is wired to the TV via video and audio cables I get both picture and sound so the cable box is outputting sound.

5) When I connect my Western Digital media player via HDMI into "HDP" on my AVR with the AVR connected to my TV via HDMI through the monitor output and the AVR selected as the source on my TV, I get no picture on my TV which leads me to believe the AVR is having issues communicating with the TV.

6) All HDMI cables have been tested with my laptop and are working. Unfortunately I don't have any way to test the digital audio cable.

If it helps:

TV: http://www.samsung.com/ca/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=PN50B530S2FXZC&srchword=PN50B530S2F
Cable box: http://www.seaside.ns.ca/tv_hardware_boxes_pdf.html (DCT 5100)
AVR: Denon 1610
Home theatre: Reel sound bar (front/centre), Reel sub, 2 random older speakers are being used in the rear) (all working with my laptop)
Edited by UCRoach - 12/24/12 at 8:18am
post #5079 of 5195
Honestly, I would call up the cable company and ask for a cable box with an HDMI output. It would make everything so much easier for you.

If you're not willing to do that then it is probably a setup issue.

1. What optical input are you using on the back of your receiver? There is TV (opt1) and DVR (opt2)
2. Your cable box might need the optical output enabled. Probably some setup menu on the cable box. The DCT 5100 manual doesn't really cover it.
3. If you're connecting to the receiver using component video cables I think you have to enable the HDMI conversion on the Denon. Otherwise you'll have to use a component video cable from the receiver to the TV too.
4. The 1610 only does 480i to 480p analog to HDMI video conversion. Perhaps your cable box is setup to output 720p or 1080i? In that case just leave the component video cables connected to the TV
5. Your Denon also has a single digital coax input and your 5100 has a digi coax output. Try using that one instead. All you need is a cable with RCA plug on each end. You probably have a yellow video cable laying around. Try that.

If you really want to run video thru your receiver you could also get a DVI - HDMI cable. I noticed that cable box has a DVI output.
http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10231&cs_id=1023104&p_id=2404&seq=1&format=2

I really would ask for a more current cable box if they have anything with HDMI outputs.

Hope this helps.
post #5080 of 5195
Quote:
5. Your Denon also has a single digital coax input and your 5100 has a digi coax output. Try using that one instead. All you need is a cable with RCA plug on each end. You probably have a yellow video cable laying around. Try that.

Did this and now I have the sound from my cable box working through the AVR while the cable box video is plugged into the TV. So that's great! I can now watch TV with sound from my system. I will try to get a new cable box with HDMI asap and go from there. Thanks afrogt!

My only other issue is that I still can't get anything to work on the TV when I plug something exclusively into the AVR. For instance I get no picture on my TV when I connect my WD media player via HDMI to the AVR. I do get sound through my system when I connect my laptop to the AVR though so I'm thinking there's an issue with the AVR communicating with the TV. The HDMI cable connecting the two is definitely working.
post #5081 of 5195
Is your TV switched to the correct HDMI input?

Can you get the receiver setup menu to display on the TV? Are the HDMI inputs assigned correctly?
post #5082 of 5195
Quote:
Is your TV switched to the correct HDMI input?

Yes, for sure.
Quote:
Can you get the receiver setup menu to display on the TV?

Nope.
Quote:
Are the HDMI inputs assigned correctly?

Not sure what you mean by this. I plug my WD media player into "HDP" on the AVR and the AVR is connected to the TV via HDMI through "Monitor" on my 1610 with the AVR selected as the source on the TV, "no signal" on the TV. Same thing if I try using the "DVD" input on the AVR.

TV works on it's own
WD media player works when connected directly to TV
Surround system works with laptop-->HDMI-->AVR
Surround system works with Cable box-->RCA cable-->AVR
All HDMI cables work

Just can't seem to get any picture to pass from the AVR to the TV. Now that you mention it, can't get the AVR menu on the TV when the AVR input is selected on the TV. Any time the AVR input is selected on the TV all I get is "no signal". Really stumped on this.
Edited by UCRoach - 12/24/12 at 11:06am
post #5083 of 5195
Quote:
Originally Posted by UCRoach View Post

Thanks for the help guys! To clarify my post, my cable box has component video cables, no HDMI output. This is why I'm using digital audio cables. Here's all the things I have tried:
1) When I connect my cable box to the TV via the video cables I get picture, as expected. But then when I run a digital audio cable from the cable box to the AVR (with TV set to external speakers and the AVR set to the appropriate source) I'm getting no sound. When selecting the appropriate source on the AVR I get H=None / D=OPT1 .. 5CH STEREO TV on the 1610 display. It also displays the little box with "digital" and the volume and SP-A.

1. Note that with TV being set to "external speakers" only applies when you have optical cable connected from the TV to the AVR.

Did you reset the microprocessor as I suggested?
post #5084 of 5195
Quote:
Originally Posted by afrogt View Post

4. The 1610 only does 480i to 480p analog to HDMI video conversion. Perhaps your cable box is setup to output 720p or 1080i? In that case just leave the component video cables connected to the TV

That would be 480i to 480p deinterlacing as the 1610 will convert any analog signal to HDMI to include 720p and 1080i.
post #5085 of 5195
Quote:
Did you reset the microprocessor as I suggested?

I've reset the AVR twice with no luck. After screwing with everything for a while and trying everything I could I've come to the conclusion that the AVR is not communicating with the TV for some reason. Video on everything works when plugged directly into the TV and audio works on everything when plugged directly into the AVR, just no picture on anything when it's plugged exclusively into the AVR. I can get each unit to work by running video cables to the TV and audio cables to the AVR but that obviously isn't ideal and shouldn't be the solution. I figured the HDMI (monitor) output on the AVR may be shot so I tried connecting the AVR to the TV with component cables and I still get "no signal".

All cables work, all TV inputs work and I'm definitely choosing the appropriate sources on both the TV and the AVR as I do have experience with operating the system when it was working.

Could it be something in my TV or AVR settings? Would resetting the TV (if possible) help?
Edited by UCRoach - 12/24/12 at 2:12pm
post #5086 of 5195
Quote:
Originally Posted by jdsmoothie View Post

That would be 480i to 480p deinterlacing as the 1610 will convert any analog signal to HDMI to include 720p and 1080i.

Oh, I thought it might but the product cut sheet wasn't clear about that.
post #5087 of 5195
As is often the case unfortunately. frown.gif
post #5088 of 5195
Quote:
Originally Posted by UCRoach View Post

I've reset the AVR twice with no luck. After screwing with everything for a while and trying everything I could I've come to the conclusion that the AVR is not communicating with the TV for some reason. Video on everything works when plugged directly into the TV and audio works on everything when plugged directly into the AVR, just no picture on anything when it's plugged exclusively into the AVR. I can get each unit to work by running video cables to the TV and audio cables to the AVR but that obviously isn't ideal and shouldn't be the solution. I figured the HDMI (monitor) output on the AVR may be shot so I tried connecting the AVR to the TV with component cables and I still get "no signal".
All cables work, all TV inputs work and I'm definitely choosing the appropriate sources on both the TV and the AVR as I do have experience with operating the system when it was working.
Could it be something in my TV or AVR settings? Would resetting the TV (if possible) help?

Make sure to try every HDMI input as they will react differently with some devices. Otherwise, also note that just because an HDMI cable works with the source connected directly to the TV doesn't necessarily mean is will work when connected to the AVR, so if you have other HDMI cables, give them a try as well. Although HDMI connections should be plug-n-play for the most part, given you reset the microprocessor (letting the front panel display flash for at least 4-5 seconds before releasing the buttons), with no joy, more than likely the HDMI board has failed and will need to be replaced which, if true, you would generally be better served replacing the unit with something more current due to the high repair cost.
post #5089 of 5195
Quote:
Originally Posted by baller4ever85 View Post


I had the same problem and the headphone trick worked, thanks

Another successful compressed air/headphone plugin-plugout fix for no audio from my 590, just in time for New Year's!!! Great forum!
post #5090 of 5195
Hello:

I'm having an issue with Netflix streaming from PS3. When i stream stereo content it's fine, but it's with the stuff that's in 5.1 dolby digital plus.

On the PS3, i went through the Sound settings and went with automatic, and it picked every option, when i watch 5.1 content i hear everything except for the dialog. On the 590 display panel, i see dolby digital plus, "Stereo", and the blue HD audio.

So i went into the 590 menu and under audio options when i toggle the auto surround from on and off i get dialog, but i have to do this every time.

I went through the PS3 sound settings again and tried picking just the PCM audio output options, but i still don't hear the dialog.

Any ideas?

Thanks,
post #5091 of 5195
Thread Starter 
This is really bizarre, it sounds like you are losing the center channel content. What happens when you disable DD+ output for Netflix (i.e. force stereo output for these movies). Does it happen with anything other than Netflix streams?
post #5092 of 5195
Batpig,

Thanks for the reply.

When i go the the netflix content and select stereo, it works fine, i get stereo and i can hear the dialog.

When i play BDs and DVDs from the PS3, older stereo content as well as new multi channel content, it seems fine as well.

the content i was watching was season 4 of sons of anarchy. When i get home from work i'll try to find other streaming content on both Hulu Plus and Netflix to see if it happens there as well.

I took the holiday break to move some things around, the 590 was in the living room, but i moved it to the bedroom, so maybe i need to do some sort of reset and start all over?
post #5093 of 5195
My 590 is messed up. After turning it on, it will play a few seconds, then I hear a loud pop, and it shuts down, and the red light around the "standby" button flashes. I called the local authorized Denon service center, and the tech said it sounded to him like it is a bad power regulator. He said IF that's the problem, it's between $120 and $140 to repair. They give free estimates, so I will let them look at it and see what they say, hopefully that's all it is.

I have tried re connecting all speaker wires, and other connections, AND doing the "microprocessor reset" The first time I reset the processor, it actually ran for about 5 days with no shut downs, but then it started again, and is even worse now. I also tried the compressed ait in the headphone jack trick to no avail. Wish me luck !!
post #5094 of 5195
Try doing a few microprocessor resets in a row but if still no joy, will likely need repair/replace. Although your 2 year warranty expired April 2012, if you purchased with a credit card, check with your credit card provider as they may extend the warranty 1 year to April 2013 (Amex will for sure as well some MC/Visa providers). If you are unable to get the warranty extended to pay for the repair work, you may want to consider putting that repair money towards replacing it with a newer model that includes networking, eg. 1613.
post #5095 of 5195
I did the reset several times, and I bought it at Best Buy with their card, so no luck there, as long as it is under $200 to get it fixed, I will go with the repair. I like the fact that the 590 will convert component to HDMI, the newer Denons ( in my price range ) do not do that anymore.
Edited by StevePMo - 2/17/13 at 8:25pm
post #5096 of 5195
I just picked up a new blu-ray with a Dolby TrueHD 7.1 soundtrack. I have noticed multiple instances throughout viewing of the film that the sound drops out. I am playing the movie with a Sony BDP-S185 and all the devices are connected using the Forest HDMI cables from Best Buy - Magnolia HT. This is the first soundtrack I have every had issues with. I know it is not the disc because the sound skipping does not occur in the same location in the film if I skip back to reply a scene in question. Any help is appreciated!
post #5097 of 5195
Quote:
Originally Posted by yank2451 View Post

I just picked up a new blu-ray with a Dolby TrueHD 7.1 soundtrack. I have noticed multiple instances throughout viewing of the film that the sound drops out. I am playing the movie with a Sony BDP-S185 and all the devices are connected using the Forest HDMI cables from Best Buy - Magnolia HT. This is the first soundtrack I have every had issues with. I know it is not the disc because the sound skipping does not occur in the same location in the film if I skip back to reply a scene in question. Any help is appreciated!

Are you bitstreaming to the receiver? If so, try setting your Blu-ray player to decode the audio and send Multi channel PCM over HDMI.

Also, turn Deep Color off on the BDP if you have the setting (most Sony players have it on by default, but it offers no benefit and increases the bandwidth needed for video data over HDMI, which can lead to audio issues.)
post #5098 of 5195
I have turned off the Deep Color on my Sony BDP. I have also tried the 7.1 soundtrack without Dynamic EQ turned on and the sound still skips. I thought turning Dynamic EQ off would work as I have a similar sound skipping problem with the Dolby Digital output from my PACE HD-DVR. In the case of the PACE turning off the Dynamic EQ for watching television cured my sound skipping issue. It appears as if my two solutions are let the BDP do the decoding, or buy a new receiver.
post #5099 of 5195
My 1610 wont stay on. I turn it on and it stays on few seconds they turns off. Red blinking light. I messed with all connections and still does this. I also unplugged all speakers and tried, still nothing. So i unplugged everything and plugged into a different outlet and still did the same. Any suggestions? Its about 3 years old.
post #5100 of 5195
If it is shutting down with no connections (sources or speakers) and the power ring is flashing at a fast rate (ie. every 1/2 second), with clear and open ventilation, then the unit may be having amp failure problems. As a last resort, try resetting the microprocessor (p. 57 OM). If still no joy, then you may still be able to pursue warranty repair. If purchased from an authorized reseller, the unit would have a 2 year warranty, however, if purchased with a credit card, your card issuer may add an additional year making it 3 years (Amex will for sure as will some MC/Visa) so it would be covered for repair/replacement if still inside 3 years.
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