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Denon AVR-4310CI Thread - Page 99

post #2941 of 5197
Quote:
Originally Posted by Anthony A. View Post

hi all, i just finally unboxed my 4310 and finishing setup. i have a few questions that were not very clear in the user manual.

1.) surround modes - my setup is 7.1 and i would like to have the audio directly from each disk played such as true hd, dts, etc. (STANDARD setting), but i would also like to matrix the 2 rear back surrounds. what setting must it be to play everything standard but also put the 2 rears to use?
3.) after running audyssey, can you make changes to the system such as making the sub +10db (level matching), crossover, etc. without actually turning off audyssey or does this not constitute a MINOR change?

thanks.

1. You'll also want to set the Surround Back multi channel source setting (p. 74).
3. Yes, you can. Audyssey filters still remain in affect. What will turn off MultEQ is if you change (add/delete) speakers in manual setup after running AUTO SETUP.
post #2942 of 5197
Quote:
Originally Posted by StardustOne View Post

Hmm, nothing works on my AVR-4310. I already tried 1080p, the picture was not okay. It did play back 576i from the USB stick as well, although the picture was not as pixelated as when I play back the sampe picture from the network attached storage.

I also tried a Denon AVR-3310 in the shop. I was not able to stream pictures over the network, yet when playing back pictures from the USB drive, the AVR-3310 has the same flaws as the AVR-4310. The pictures get stretched, the 1920x1080 picture got centered and stretched and was shown with 576i as well, this AVR-3310 was directly hooked up to a Samsung B8000 LED TV, so it is definitively a different TV. Does not look like a Handshake issue to me.

I have brought my AVR-4310 back to the shop and they don't replace it with a new one. They isist on sending it in for repairs. I know exactly what they are going to repair and fix. Nothing. It is always the same when customers report this, no one in the repair center cares and no one can fix it either.

And Denon does not care either, because they integrated this feature similarly in the 3310 and 4310. My 4308 did play back everything fine, the new AVR4310 does not.

May not be handshake; but it picks 576i somehow. There is no 576i video optioni n the 4310 network/USB setup only 576p up through 1080 so how is 576i being chosen then?

Re centering or stretching that is the result of option in display coupled with the 4310.

4310 in USB/network can be set to wide or normal (4:3) as can the display.

I have mine both set to normal to avoid stretching. Also depending on the format 576 versus 1080 the scaling processors do different things.

Sorry can help no more as it appears to be limited to your unit and specific combination/settings as it works fine for me.

Best of Luck.
post #2943 of 5197
Quote:
Originally Posted by HTPCat View Post

I have a 7.1 system with 2 side surrounds and 2 backs - I get auto playback of DD, DTS, DTrueHD, DTS-MAHD, etc. with matrix to the sides for 7.1 playback when source is less than 7.1 as follows:

1. Make sure you have turned on Auto Surround Mode in the GUI (I think default is on) go to Manual Setup > Audio Setup > Auto Surrond Mode (pg 38 of manual). Now in the GUI select Surround Mode and make a selection (I use Dolby PL IIx > Cinema). You can toggle and reset these using the STANDARD (STD) button on remote (pages 71 - 74 of manual) and (page 102). It will save these settings automatically and when you turn on it will automatically go the digital source and and matrix to 7.1 - If you have a different source for Music then you can set it up differently or if it is the same source you can simply over-ride it with Stereo button or Standard button.

okay great, i made those changes. so are these changes now source dependant or are they global?

for example, i made all these changes with the source set on "DVD". now that i setup my cable box, will these settings stay the same or do i need to re-make the changes and will they be saved per source?

thanks!
post #2944 of 5197
"Auto" surround mode preferences are memorized separately per input. You can check the current status of the "auto surround" for that input in the INFORMATION section of the GUI.
post #2945 of 5197
Never got to thank BatPig for the help. Thanks man, I got everything on the patio set up and it works beautifully!

U da man!
post #2946 of 5197
Do you use the Denon Dock or the Apple Dock for your iPod conection? Can you see the songs and playlists on the TV? I have had the older Denon dock and depending on the software it works and then doesn't work? Right now I am hooked up to the Apple dock and I cannot see anything on the TV but it plays music beautifully and includes an Apple IR remote. I need to be able to control the iPod without touching it because it is behind glass in my system. The IR is an option but I have not been able to get it on screen yet, and the Denon unit would be the best option if I could control it form the TV. Sorry for the long post but I really want to find a long term solution with my new iPod touch 4th generation to hold my music.

Here is a link to the iPod compatability chart.
post #2947 of 5197
Shameless bump No one records things anymore?

Quote:
Originally Posted by stevec325 View Post

Has anyone used the 4310 in the chain of their devices for recording?

I just returned my turntable to service and was thinking of making some recordings of LP's to my laptop, for inclusion into iTunes.

It appears (from the worthless manual) that you use some combination of Zone2/3/RecOut.

If I understand correctly, you'd connect the L & R cables up to the "Zone 2 Out" on the rear panel... yes?

On a bright note, it does appear that Audacity (freeware) is a great tool
post #2948 of 5197
Quote:
Originally Posted by stevec325 View Post

Shameless bump No one records things anymore?

Not that way.
post #2949 of 5197
Quote:
Originally Posted by DenonLover View Post

Do you use the Denon Dock or the Apple Dock for your iPod conection? Can you see the songs and playlists on the TV? I have had the older Denon dock and depending on the software it works and then doesn't work? Right now I am hooked up to the Apple dock and I cannot see anything on the TV but it plays music beautifully and includes an Apple IR remote. I need to be able to control the iPod without touching it because it is behind glass in my system. The IR is an option but I have not been able to get it on screen yet, and the Denon unit would be the best option if I could control it form the TV. Sorry for the long post but I really want to find a long term solution with my new iPod touch 4th generation to hold my music.

Here is a link to the iPod compatability chart.

I decided to take a chance and buy the Denon ASD-3N iPod dock and the unit works perfectly. I can see my music on screen and watch videos from the iPod as well as movies ect.. The small remote works great and seem to work pretty far but you do need to point it at the unit. I am really glad I picked this up and it was only $50 on craigslist and I just updated the firmware to everything is current.





post #2950 of 5197
Quote:
Originally Posted by bbar View Post

May not be handshake; but it picks 576i somehow. There is no 576i video optioni n the 4310 network/USB setup only 576p up through 1080 so how is 576i being chosen then?

Re centering or stretching that is the result of option in display coupled with the 4310.

4310 in USB/network can be set to wide or normal (4:3) as can the display.

I have mine both set to normal to avoid stretching. Also depending on the format 576 versus 1080 the scaling processors do different things.

Sorry can help no more as it appears to be limited to your unit and specific combination/settings as it works fine for me.

Best of Luck.

Does this mean that the AVR-4310 is not able to show pictures without shrinking them and centering them in the middle of the display? I have never heard of a media player that was not able to use the 1920x1080 resolution of the TV to show the picture without centering and having pictures shown as little postage stamps (sort of) by putting extremely huge black bars aroud the pictures. This is a joke.

What is shown in the HDMI information when you play back pictures over the NAS or USB?
post #2951 of 5197
Works just fine playing back 1080p for everyone--including me. This has been the only case reported where things seem wonky. My best guess is that the issue is a handy-shaking issue with the video source device and not the 4310 or the TV.
post #2952 of 5197
It has nothing to do with handshake, the Sony TV accesses the same picture and plays it back just fine.

Besides, I heard of another person owning the AVR-4310 that has the exact same issues with JPEG picture play back. The Denon AVR-3310 also has this exact same issue, I went to a store and checked this, it was not even possible to play a JPEG file correctly from the USB port. The JPEG picture size was 1920x1080 and it got stretched, cut at bottom and top without any reason and did not even fill the screen.

The picture playback of these receivers is severely crippled, this maybe is related to Denon's way of implementing the feature for their European models. Maybe it's a Firmware issue.

Although, I don't understand why the AVR-4308 was perfectly fine while the AVR-4310 is a complete mess. It's the exact same feature and I did not change anything in this hardware setup, except for the receiver.

The problem is: I do not have a resolution setting for the NET/USB video output. I only have "Analog" as available scaler option. What do you have as Video option for NET/USB?
post #2953 of 5197
Sorry, I think some of us (well me) was confused. I agree this has nothing to do with HDMI handshake, and likely nothing do to with HDMI at all, if the video source is a NET/USB connection. Frankly I didn't even know you could use USB to display JPEG photos. Sorry for any additional confusion I added into this discussion.
post #2954 of 5197
OK, I just pulled an an SD card out of one of my cameras and plugged it in to a USB reader and plugged that into the front USB port of the 4310. I then viewed some jpeg photos on my TV and it displayed the photo/s full screen and the TV showed it was getting a 1080P signal.

My TV is a sony bravia 4500, 40" 1080P TV. It is several years old. I did not change any video settings on the 4310ci or on the TV. It just worked.

The 4310 USB video settings were: i/P Scalar: Analog, Resolution: auto, aspect: full
post #2955 of 5197
It still might. The display is connected by HDMI I believe unless it is connected by an analogue connection like the yellow RCA lead?

If it is by HDMI then the TV agrees the resolution by the EDID which is obtained in the HDMI handshake.

He is saying the TV connection to 4310 is running at 576i which is the lowest resolution possible so it is being set somewhere?
post #2956 of 5197
Quote:
Originally Posted by rsonnens View Post

OK, I just pulled an an SD card out of one of my cameras and plugged it in to a USB reader and plugged that into the front USB port of the 4310. I then viewed some jpeg photos on my TV and it displayed the photo/s full screen and the TV showed it was getting a 1080P signal.

My TV is a sony bravia 4500, 40" 1080P TV. It is several years old. I did not change any video settings on the 4310ci or on the TV. It just worked.

The 4310 USB video settings were: i/P Scalar: Analog, Resolution: auto, aspect: full


I get the exact same result from USB and network so problem is with his setup only from what I can tell and his aspect ratio issues have do do with how he has his aspect ratio parameters set in the 4310 and/or TV when viewing pictures.
post #2957 of 5197
Quick question I know it's not a. 9.1 unit but if I hook up 9 speakers I guess I have to pick what ones I can use ie front heights or rear backs I'm just setting up my ht room now and it will have the 9 speakers and sub
post #2958 of 5197
Quote:
Originally Posted by drtoronto View Post

Quick question I know it's not a. 9.1 unit but if I hook up 9 speakers I guess I have to pick what ones I can use ie front heights or rear backs I'm just setting up my ht room now and it will have the 9 speakers and sub

There are only 7 amps so you have to select which mode you are in as only 7 speakers can be active at a time.... (unless you add an external amp and even then I do not believe the 4310 supports 9 active channels in any case).

I would use Front Heights over rear backs but that is personal preference.......
post #2959 of 5197
Thanxs duck yea I know about the 7 amps i have the room set up for 9 ie the front heights as well all paradigm in walls and in ceiling jobs ams 300,s so I can hook them all up but just go into the gui and pick what ones I want to run
post #2960 of 5197
you can't even hook up more than 7 speaker channels on this unit. You are unable to hook them all up and then switch "on the fly", you have to choose which 7 channels you want to use before you start and run Audyssey. That feature was added this year (e.g. the 7-ch 3311ci model can hook up 9 speakers, EQ them all, and then you can choose which 7 you want to run on-the-fly).

You should strongly consider switching to the about-to-be-released 4311ci if you want to run 9 channels at once.
post #2961 of 5197
Well 10 weeks as of tomorrow and still waiting for my receiver to be repaired. It is finally with a technician and they did confirm that the HDMI out is not working so they have now ordered parts from Marantz. Hope that is not another 10 weeks. I really miss my receiver and my theater room. Please hurry it up Midwest Audio.
post #2962 of 5197
Quote:
Originally Posted by chockada View Post

Well 10 weeks as of tomorrow and still waiting for my receiver to be repaired. It is finally with a technician and they did confirm that the HDMI out is not working so they have now ordered parts from Marantz. Hope that is not another 10 weeks. I really miss my receiver and my theater room. Please hurry it up Midwest Audio.

I too am awaiting mine - I sort of had the same problem - HDMI out not working plus all the video outs. After a week at the repair shop, they finally got to look at it and ordered the part. It was on backorder and is expected to be there this Thursday or Friday. I am hoping for it to be done by the end of next week which will make it four weeks since I brought the receiver in. I think warranty work gets less attention than customers paying up front.
post #2963 of 5197
hi guys,
will the 4310 hav an update for 3D ready? just bought mine a few months ago n now they came out wit the 4311 with 3D. sucks!
Denon shld hav a 3D ready update for the 3310 n above receivers n all the blu-ray players. even my 1st generation ps3 hav an update for 3D.
anybody know wether Denon is goin 2 hav these 3D firmware updates?
post #2964 of 5197
AFAIK, Denon will not be "firmware" updating any of the prior year models with 3D, HDMI 1.4 capability. However, you can still use a dual HDMI BDP such as the Panasonic to connect 3D video to a HDMI 1.4 TV and audio to the HDMI 1.3 AVR.
post #2965 of 5197
Quote:
Originally Posted by jdsmoothie View Post

AFAIK, Denon will not be "firmware" updating any of the prior year models with 3D, HDMI 1.4 capability. However, you can still use a dual HDMI BDP such as the Panasonic to connect 3D video to a HDMI 1.4 TV and audio to the HDMI 1.3 AVR.

Along similar lines, anyone know if there's any chance of getting an update for the 4310 to allow for Apple's AirPlay or their iPhone app to work with it like they're doing with the 11s? It seems like something they should be able to add since it already has the UPnP streaming built in. I wouldn't even mind if it was a paid feature update like they did a couple years back with the 08 models.
post #2966 of 5197
Quote:
Originally Posted by jdsmoothie View Post

AFAIK, Denon will not be "firmware" updating any of the prior year models with 3D, HDMI 1.4 capability. However, you can still use a dual HDMI BDP such as the Panasonic to connect 3D video to a HDMI 1.4 TV and audio to the HDMI 1.3 AVR.

tks jdsmoothie,
wat do u mean 'use a dual HDMI BDP' ?
post #2967 of 5197
Quote:
Originally Posted by soundsgoodrecord View Post

tks jdsmoothie,
wat do u mean 'use a dual HDMI BDP' ?

He means a dual HDMI Blu-ray disc player; one HDMI cable goes to the receiver, and the other goes directly to the TV.
post #2968 of 5197
How do they get away with making pieces of junk like this?

I thought I would try a firmware update to solve the months-long problem of A/V dropping out while switching inputs. I check the network settings, and the 4310 tells me that the IP Address is 192.168.1.72. Great, I'm connected. So I go to Options and Firmware Update. I tell it to search for network updates.....and it hangs.

It just says "Connecting...". I finally gave up after about 10 minutes of nothing. None of the buttons responded, so I had to shut it off with the main switch. Then I turned it back on.

I go back to Network Setup and go to Network Info and I see that the IP Address is blank. I log into my router's GUI and see that the 4310 is indeed connected at the same IP 192.168.1.72, and I can successfully ping that address.

Friendly Name DENON:[AVR-4310CI]
DHCP ON
IP Address ____________
MAC Address XXXXXXXXXXXX*

*The router identifies my 4310 by the MAC Address and not DENON:[4310CI]

While the IP Address is blank on the GUI on the TV, the IP Address on the unit itself says 192.168.000.001, which is not correct.

So I don't know what I should do. I have tried resetting the microprocessor, unplugging the 4310, restarting my modem, and the 4310 refuses to believe it's connected to the internet.

In Network Setup, I try clicking on "Network Connecting", and nothing happens. It says I'm supposed to be able to "Make settings for wired LAN", but it acts like that option doesn't go anywhere. Since I cannot access "Network Connecting", I cannot even manually assign it an IP Address. I seem to have absolutely ZERO troubleshooting ability because nothing is cooperating. The buttons for Rhapsody Account, Napster Account, Firmware Update and Add New Feature are also nonfunctional.

Is my network card fried? Do I have to send this for repair?

This garbage all started because of a firmware update I installed in July. Do they even bother testing these things out when releasing them? It's been a huge hassle ever since.
post #2969 of 5197
Quote:
Originally Posted by jimbotron View Post

How do they get away with making pieces of junk like this?

I thought I would try a firmware update to solve the months-long problem of A/V dropping out while switching inputs. I check the network settings, and the 4310 tells me that the IP Address is 192.168.1.72. Great, I'm connected. So I go to Options and Firmware Update. I tell it to search for network updates.....and it hangs.

It just says "Connecting...". I finally gave up after about 10 minutes of nothing. None of the buttons responded, so I had to shut it off with the main switch. Then I turned it back on.

I go back to Network Setup and go to Network Info and I see that the IP Address is blank. I log into my router's GUI and see that the 4310 is indeed connected at the same IP 192.168.1.72, and I can successfully ping that address.

Friendly Name DENON:[AVR-4310CI]
DHCP ON
IP Address ____________
MAC Address XXXXXXXXXXXX*

*The router identifies my 4310 by the MAC Address and not DENON:[4310CI]

While the IP Address is blank on the GUI on the TV, the IP Address on the unit itself says 192.168.000.001, which is not correct.

So I don't know what I should do. I have tried resetting the microprocessor, unplugging the 4310, restarting my modem, and the 4310 refuses to believe it's connected to the internet.

In Network Setup, I try clicking on "Network Connecting", and nothing happens. It says I'm supposed to be able to "Make settings for wired LAN", but it acts like that option doesn't go anywhere. Since I cannot access "Network Connecting", I cannot even manually assign it an IP Address. I seem to have absolutely ZERO troubleshooting ability because nothing is cooperating. The buttons for Rhapsody Account, Napster Account, Firmware Update and Add New Feature are also nonfunctional.

Is my network card fried? Do I have to send this for repair?

This garbage all started because of a firmware update I installed in July. Do they even bother testing these things out when releasing them? It's been a huge hassle ever since.

Yes, you have a bad network card. Yes, you will need to send it in for service. It has never been clear if the bad card are triggered by particular firmware or if they just happen to work for so long before they die.
post #2970 of 5197
My network card "died" after a firmware upgrade as well. I say "died" as it is partially working - I can still use it internally for GUI access and it can still see my DLNA server but it can not get out (which I now deem is a good thing so no more FW updates).

I do not want to go through the hassle of de-installing the AVR (and re-installing the old one) when I have what I need (and want) and not have to wait for Denon's 4-6 week time frame to "fix" and/or replace their poorly engineered network interface.

As long as it stays status quo, I will live with it as I see NO REASON to allow Denon to update the AVR given their crappy updates and no release notes. Quite disappointed but I still believe they have one of the best AVR lineups for feature and price point.
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