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Denon AVR-4310CI Thread - Page 11

post #301 of 5195
Quote:
Originally Posted by gumbobtr View Post

However the Picture Adjust settings are system wide.

That completely contradicts the manual -- see the note at the bottom of page 77: "The value set at "Picture Adjust" is stored in the memory individually for each input source." (my emphasis added)


Quote:
The way I read the doc it says that these settings are only available if one of the listed sources are selected. I did confirm this on my unit. With HD radio selected I do not have the option for video settings under "Audio/Video Adjust" however with a source that does have a video option these settings are available.

your test does not confirm/disconfirm whether the settings are memorized individually by input; all it confirms is that "Video Settings" are not available for an AUDIO input!! The note to which you refer is only saying that "Picture Adjust" settings are only available with one of of the VIDEO inputs, which makes total sense and is fairly self-evident.

The operating question is whether you can have DIFFERENT settings for contrast/brightness/color/etc. for your Blu-Ray player versus your cable box versus your Wii or whatever.

What you need to test is this:

1. go to any of your video inputs, go to Picture Adjust and change something, e.g. set "Contrast" to "+3"
2. switch to a DIFFERENT video input, go to Picture Adjust and then see if the change has carried to the other input; if Contrast is still on the default "0" you know it's independent by input.
post #302 of 5195
I just upgraded to the 4310 and what an excellent upgrade it is! But, there is one small irritation that has me stumped. I have everything connected via HDMI to and from the Denon, and when I use the volume control on the remote, I get the Denon on-screen volume display (very nice touch Denon ) on my Samsung LN550 series LCD. There is, however, another "boxed" volume indicator that is showing on the Samsung at the same time and reads:

AVR4310ci - 45

The number shown increases/decreases along with the use of the remote volume control. Essentially, there are two volume indicators on-screen. I thought it might be a setting on the Samsung but I'll be darned if I can find anything that would allow me to delete the unwanted display.

Any ideas?
post #303 of 5195
Quote:
Originally Posted by batpig View Post


What you need to test is this:

1. go to any of your video inputs, go to Picture Adjust and change something, e.g. set "Contrast" to "+3"
2. switch to a DIFFERENT video input, go to Picture Adjust and then see if the change has carried to the other input; if Contrast is still on the default "0" you know it's independent by input.

As usual batpig you are right. You need to select the input source the go to "Audio/Video Setup" to make the changes. The go back, select another input source and repeat. Seems to me that this is a strange. I would much prefer to have it all under one settings screen. I also noticed (using the browser) that it seems like the settings did not "stick". It may be a cache issue but there is a reload button on the screen and even this did not update the screen. I would prefer to have it all under the Source Select. But either way it does appear to be per input source.
post #304 of 5195
Quote:
Originally Posted by ezdriver View Post

I just upgraded to the 4310 and what an excellent upgrade it is! But, there is one small irritation that has me stumped. I have everything connected via HDMI to and from the Denon, and when I use the volume control on the remote, I get the Denon on-screen volume display (very nice touch Denon ) on my Samsung LN550 series LCD. There is, however, another "boxed" volume indicator that is showing on the Samsung at the same time and reads:

AVR4310ci - 45

The number shown increases/decreases along with the use of the remote volume control. Essentially, there are two volume indicators on-screen. I thought it might be a setting on the Samsung but I'll be darned if I can find anything that would allow me to delete the unwanted display.

Any ideas?

I am not seeing anything like this on mine. I wonder if you might have HDMI Control turned on and the information is being passed to the Samsung. Do the volume levels match?
post #305 of 5195
Quote:
Originally Posted by curtb3 View Post

The sound is great, when it works. I'm currently having an issue where HD channels freeze, causing an irritating repetitive noise that will only stop by turning the unit off and on again. I recorded the sound for a Denon Tech to listen to. He said that it sounded much like a VIDEO GAME that locks up and requires a re-boot.

Has anyone else encountered this problem?

I have reset to factory defaults with no remedy, and I have successfully updated the firmware, as well.

I have until the 24th to return it to Abt.

Curt

Curt,

I did have a similar issue using a Scientific Atlanta 8300 as the HD source. I found by replacing the HDMI cable between the 8300 and 4310 it resolved the problem. I do still have issues with the sound breaking up but if I rewind the source and play it again it occurs again in the same place so I am inclined to believe it is garbage in garbage out from the provider. Hope this helps.
post #306 of 5195
Quote:


I just upgraded to the 4310 and what an excellent upgrade it is! But, there is one small irritation that has me stumped. I have everything connected via HDMI to and from the Denon, and when I use the volume control on the remote, I get the Denon on-screen volume display (very nice touch Denon ) on my Samsung LN550 series LCD. There is, however, another "boxed" volume indicator that is showing on the Samsung at the same time and reads:

AVR4310ci - 45

The number shown increases/decreases along with the use of the remote volume control. Essentially, there are two volume indicators on-screen. I thought it might be a setting on the Samsung but I'll be darned if I can find anything that would allow me to delete the unwanted display.

Any ideas?

Did the Samsung show the volumn before you had the Denon? I pulled up the Samsung owners manual but didn't see anything regarding on screen volumn displays.

Maybe too much volumn info is better than none?
post #307 of 5195
Quote:
Originally Posted by gumbobtr View Post

I am not seeing anything like this on mine. I wonder if you might have HDMI Control turned on and the information is being passed to the Samsung. Do the volume levels match?

No, they don't. The "unusual" looking volume display might say 56 while the "normal" Denon volume display might show 30.
post #308 of 5195
Anyone else watching Netflix through the xbob360?


I have gotten several No secure HDCP link popups. I NEVER got this before going through the 4310. For every hour or 2 of watching I might get 1... It just goes blank for a quick second then comes back..

I tried replacing HDMI cable from 360 to AVR and AVR to TV..

I have not seen it while watching movies from the HTPC though.

Going to try switching the inputs on the AVR around today.

Just wondering if anyone else has seen this.
post #309 of 5195
Quote:
Originally Posted by Craig Peer View Post

Did the Samsung show the volumn before you had the Denon? I pulled up the Samsung owners manual but didn't see anything regarding on screen volumn displays.

No. I had a Yamaha that did not have on-screen display to the Samsung.
post #310 of 5195
ezdriver -- my bet is that it is a goofy side-effect of HDMI-CEC (e.g. HDMI Control).

turn off HDMI Control in the Denon, and also turn off any HDMI-CEC functionality in the Samsung... see if that helps.
post #311 of 5195
Quote:
Originally Posted by gumbobtr View Post

Curt,

I did have a similar issue using a Scientific Atlanta 8300 as the HD source. I found by replacing the HDMI cable between the 8300 and 4310 it resolved the problem. I do still have issues with the sound breaking up but if I rewind the source and play it again it occurs again in the same place so I am inclined to believe it is garbage in garbage out from the provider. Hope this helps.

Thanks for your input, but the source here is the HD Tuner. I can play analog FM all day long and never have a problem. But, when I tune in an HD channel, be it HD, HD1, etc., it will receive very well for a while, and then freeze. It is random; it will occur after just a few minutes, or over an hour.

I have tested on every HD channel I receive and the result is the same. The traditional stations are fine.

I ask anyone who is willing to troubleshoot this issue with me the following:

Go to the Digital Tuner (DTU) and set it to an HD station in your area that has a good signal, and leave it on that station. Then go about your business with whatever other input source you please.

Periodically hit the DTU button to check on the reception, and then resume what you are doing.

You don't have to have HD Radio as your input source for this issue to appear.

I thank, in advance, anyone who is willing to particpate!

Curt
post #312 of 5195
Quote:
Originally Posted by curtb3 View Post

Thanks for your input, but the source here is the HD Tuner. I can play analog FM all day long and never have a problem. But, when I tune in an HD channel, be it HD, HD1, etc., it will receive very well for a while, and then freeze. It is random; it will occur after just a few minutes, or over an hour.

I have tested on every HD channel I receive and the result is the same. The traditional stations are fine.

I ask anyone who is willing to troubleshoot this issue with me the following:

Go to the Digital Tuner (DTU) and set it to an HD station in your area that has a good signal, and leave it on that station. Then go about your business with whatever other input source you please.

Periodically hit the DTU button to check on the reception, and then resume what you are doing.

You don't have to have HD Radio as your input source for this issue to appear.

I thank, in advance, anyone who is willing to particpate!

Curt

I would be happy to help out this but I live in the "sticks" and as it is I can only get a single HD station. When I get a chance I give it a go and see what happens with my one and only selection.

I guess as follow up how well do the FM antennas work and in my guess where I only receive a single station should I expect better reception. As a reference I am about 30 miles from downtown as a crow flies.
post #313 of 5195
On page 37 of the manual, RGB range is set default 16 to 235 with the option to set 0 to 255. However there is a notation that this setting is only applicable to TVs with a DVI terminal!!? WHAT!? Did I really read that right? This option is useless for today's modern HDMI only video displays if this is the case. Not that it really matters much and I do not currently have any means (test discs, measuring equipment, capable display, etc.) to confirm this. Maybe someone could. Batpig? someone?
post #314 of 5195
why would you need to adjust the RGB range for an HDMI display? I don't understand the outrage.
post #315 of 5195
Quote:
Originally Posted by gumbobtr View Post

I would be happy to help out this but I live in the "sticks" and as it is I can only get a single HD station. When I get a chance I give it a go and see what happens with my one and only selection.

I guess as follow up how well do the FM antennas work and in my guess where I only receive a single station should I expect better reception. As a reference I am about 30 miles from downtown as a crow flies.

Same criterion, I am 35 from Boston and 20 from Providence. The included antenna works great for me.

I've always owned Denon products. I still have my DRA-625, DCM-555 6-disk changer, and AVR-3803. I never had, nor do I have, a problem with any of them. I'm hopeful for some feedback to my request. The 4310 is definitely going back this week. The only question is, will it be exchanged for another 4310, or another brand.
post #316 of 5195
Quote:
Originally Posted by batpig View Post

ezdriver -- my bet is that it is a goofy side-effect of HDMI-CEC (e.g. HDMI Control).

turn off HDMI Control in the Denon, and also turn off any HDMI-CEC functionality in the Samsung... see if that helps.

That did the trick, batpig. I turned off HDMI Control on the 4310 and now have the single volume display. Thanks a million!

I read in you FAQ that HDMI Control allows the AVR to "pass through" HDMI video and audio when in Standby. One question....will turning this off effect anything else?

Also, this is my first Denon AVR and your FAQ and Set-up Guide made it a very easy process for me. Kudos to you, my friend.

ez
post #317 of 5195
Quote:
Originally Posted by curtb3 View Post

I'm hopeful for some feedback to my request.

Curt,

I a not sure if this is good or bad news but you are not alone. The sad thing is mine has been on for a couple of hours while I am working with getting a media server going and I thought I would try you test and flip it to HD. No-go. I hear your broken video game noise and even when I attempt to tune a station it does not go away. I can stop it by changing source but going back to HD it starts again. A power cycle of the unit cleared the problem. It is not tuned to an HD channel and I will check later to see how it is doing. Does not look good.
post #318 of 5195
Quote:
Originally Posted by curtb3 View Post

The sound is great, when it works. I'm currently having an issue where HD channels freeze, causing an irritating repetitive noise that will only stop by turning the unit off and on again. I recorded the sound for a Denon Tech to listen to. He said that it sounded much like a VIDEO GAME that locks up and requires a re-boot.

Has anyone else encountered this problem?

I have reset to factory defaults with no remedy, and I have successfully updated the firmware, as well.

I have until the 24th to return it to Abt.

Curt

Curt, I just received my 4310 today and I'm having this issue now. It was working great at first, then I tried to do an upgrade (I didn't see the warning thread before hand). The download of the update failed ("download fail 56" was the error message on screen). I had to do the power off, hold down up/down buttons, and power on to get control back.

Doing this reset everything to the defaults. Since then everything's been working correctly except for HD radio. I get the freeze you describe almost right after switching to it. I haven't even been able to run auto presets or turn to another channel without it freezing. This is a complete freeze that requires a power cycle to recover from. Nothing responds when it happens.
post #319 of 5195
Quote:
Originally Posted by DesertDog View Post

Curt, I just received my 4310 today and I'm having this issue now. It was working great at first, then I tried to do an upgrade (I didn't see the warning thread before hand). The download of the update failed ("download fail 56" was the error message on screen). I had to do the power off, hold down up/down buttons, and power on to get control back.

Doing this reset everything to the defaults. Since then everything's been working correctly except for HD radio. I get the freeze you describe almost right after switching to it. I haven't even been able to run auto presets or turn to another channel without it freezing. This is a complete freeze that requires a power cycle to recover from. Nothing responds when it happens.


What you are experiencing is exactly what I have been trying to confirm. I reset to factory defaults AND successfully upgraded the firmware, to no avail.

It appears, from what I've read thus far in this forum, that very few care about HD Radio, and that's fine. But, what should concern EVERYONE is that there is a problem with this unit, whether you use this option or not. If it starts with HD Radio, what might be impacted next.

I'll be on the phone to Denon with your feedback, and hopefully others, so that this problem gets more serious attention.

Thank you both for your help. I'll update you all on Monday.

Curt
post #320 of 5195
I'm planning on calling monday too if it still persists then. Let me know if you have a specific person to contact. It's usually a good thing if they see there are duplicate cases of the same issue. I know we pay attention more when we get repeats of the same bug.

I'll update if I find anything out.
post #321 of 5195
Either the HD radio feature is schizophrenic or my bad update was at fault. After my last post I decided to take my dog for a walk and put the update running again. When I got home it had finished and HD radio is working perfectly again. It has been playing for about an hour and a half now without any issues. So it's looking like my failed update was at fault.
post #322 of 5195
I am torn apart among Denon 4310, Yamaha 3900, Marantz 8200 and Pioneer SC-07. Can you recommend which I should go for. Two biggest thing for me are sound quality for both music(Priority 1) and movies(Priority 2) and video upscaling(Priority 3). Price is not a problem. can you recommend which one I should go for?
post #323 of 5195
I would go with the Denon, for the fact that Denon is proactive in supplying regular firmware upgrades that actually improve your system. I have the 4308ci and will keep it for many years to come for that very reason. I was one of the first kids on the block to own the 4308ci and have already done 3 regular updates and had the option to purchase an upgrade giving me the latest Audyssey Dynamic Volume and Dynamic EQ for $100. I jumped at that, and it was worth every penny and much cheaper than purchasing another AVR.

Am I future proof? I would say so, and am happy to own an AVR from a company that actually seems to care about it's customers.

Mike
post #324 of 5195
Quote:
Originally Posted by DesertDog View Post

Either the HD radio feature is schizophrenic or my bad update was at fault. After my last post I decided to take my dog for a walk and put the update running again. When I got home it had finished and HD radio is working perfectly again. It has been playing for about an hour and a half now without any issues. So it's looking like my failed update was at fault.

I had a period of time after the update, when I thought that it was fixed. The time periods vary. Last night I listened, interuption-free for over two hours before it kicked in.

Curt


I went into the audio settings last night and turned RESTORER on and set it to Mode 2. So far, the problem has not reared its ugly head. Those of you in this forum who are more knowledgable than I, meaning almost all, should this have an impact on this type of problem?

NOPE; fooled again! Still demonstrating its randomness.
post #325 of 5195
Quote:
Originally Posted by localnet View Post

I would go with the Denon, for the fact that Denon is proactive in supplying regular firmware upgrades that actually improve your system. I have the 4308ci and will keep it for many years to come for that very reason. I was one of the first kids on the block to own the 4308ci and have already done 3 regular updates and had the option to purchase an upgrade giving me the latest Audyssey Dynamic Volume and Dynamic EQ for $100. I jumped at that, and it was worth every penny and much cheaper than purchasing another AVR.

Am I future proof? I would say so, and am happy to own an AVR from a company that actually seems to care about it's customers.

Mike


Mike,

What do you know about the Sony STRDA6400ES, and do you have an opinion. I've known nothing but Denon for over 20 years, but this HD Radio issue is troubling. The dealer is willing to extend its Return Policy for me while I try to work this out. The Wireless HD video feed to other rooms caught my eye on the Sony.

Thanks,

Curt
post #326 of 5195
Quote:
Originally Posted by arvban View Post

I am torn apart among Denon 4310, Yamaha 3900, Marantz 8200 and Pioneer SC-07. Can you recommend which I should go for. Two biggest thing for me are sound quality for both music(Priority 1) and movies(Priority 2) and video upscaling(Priority 3). Price is not a problem. can you recommend which one I should go for?

I choose the 4310, for as those three criteria you mentioned was the same for me and after researching the AVRs, I picked up the 4310. I was considering the 4810, but could not wait any longer. I came from a line of various Yamaha receivers I have owned in the past and they were good for sound quality. However, thanks to Audyssey, the SQ seemed more pristine and more refined and the Dynamic EQ is real handy even with low volume listening. With the Anchor Bay chip, my video quality took a big jump in its clarity especially with SD sources (DVD, WII). I was a little concerned about the RGB option being limited to the DVI equipped tvs for 0 to 255, but it is no big deal as I have no way to verify this. I still am very pleased with upscale quality with SD sources on the 4310. The previous Yammy I had just utterly butchered my SD content (moire effects, jaggies and the fuzzy blurry appearance). This 4310 is a very well rounded AVR as far as I can tell. The default volume setting you can set when first powered on is a nice touch, especially when coming back in the room to power up again from a previous night of loud action movie watching.
post #327 of 5195
Quote:
Originally Posted by arvban View Post

I am torn apart among Denon 4310, Yamaha 3900, Marantz 8200 and Pioneer SC-07. Can you recommend which I should go for. Two biggest thing for me are sound quality for both music(Priority 1) and movies(Priority 2) and video upscaling(Priority 3). Price is not a problem. can you recommend which one I should go for?

You are comparing a brand new Denon model with last years Yamaha, Pioneer, and Marantz. A fair comparison would be with all new models. Just so you don't think I'm picking on Denon; I don't own any of those brands.
post #328 of 5195
I just got my AVR4310 and have been poring through the manual to understand how to set it up before I tear my current system apart. One thing I'm still confused about is the speaker set ups. Here's my desired set up and could use some help to guide me...
I want to hook up the following:

Main
Front L & R - no brainer
Center - no brainer
Surround L & R - I think I get it...Surr A
Front Height L & R - Surr/Amp assign?

Zone 2 - (another room)
Stereo L & R - not sure...can I use Surr B with the above configs in place?

Is it possible to hook up all of these to work at the same time? I see that there are three sets of Surround jacks, A, B and Back/Amp assign but not sure how to connect and set up the receiver as desired above (or if this is even possible). I read that Surr A and Surr B play the same signal but can/should Surr B be used for another pair of main spkrs in another room through the 4310 set up screens? If A and B play the same signal (per the manual) not sure how B can be used in zone 2 for stereo main in another room.

I read through the forum but I probably I missed this. The manual is not the most user friendly I've ever seen - at least for a relative novice like me. Would appreciate any advice - thanks.
post #329 of 5195
the 4310 does not have A/B speaker switching for FRONT speakers, the A/B switching is only for SURROUND speakers, so it does not support having an alternate set of main speakers in another room unless you use a Zone output and add an external amp.

The lower level models with standard A/B front speaker posts do allow for an alternate set of "2-channel" speakers hooked up to the "B" speaker posts.

Anyway, this part is all correct:

Quote:


Front L & R - no brainer
Center - no brainer
Surround L & R - I think I get it...Surr A
Front Height L & R - Surr/Amp assign?

because you will be running 7 speakers in Main Zone (5.1 + height), you have used up all seven amps and any additional speakers (e.g. multizone) will need to be powered from the Zone 2/3 pre-outs with an additional external amp.
post #330 of 5195
Since the 4310 is a 7 channel AVR, you will need to consider these options. First off you will not be able to run a zone 2 or zone 3 setup at the same time as using Front height. The Amp assign/surround back configuration is what will determine this. The surround B channel is always shared with surround A channel, so no main channel use there. To use Front height speakers, well you set the amp assign/surround back to front height and here either forgo the second zone or get a secondary amplifier and hook it up to the zone 2 preouts on the back of the receiver to able to use the receiver as a 7.1 setup and zone 2 at the same time. Or just live without the front height or any other 7.1 configuration and instead run traditional 5.1 and assign the surround back channels as a zone 2 or 3. This is one of the reasons I was considering the 9.3 4810 that is coming out later this year. But other than that, the 4310 is a fine AVR. Hope this helps
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