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A wicked Onkyo SR607 problem.

post #1 of 7
6/8/09 at 12:30pm
Thread Starter 
Hello Everyone

I just got the Onkyo SR607 with the HDMI out cable leading to the my Panasonic TH-50phd8 Plasma TV.
I have a Samsung BD player (BD-P1600) is connected to HDMI port 1.
I get audio but no video except at the very start when the BD is turned on, the splash screen shows quickly and then goes away. From then on I hear the audio but nothing but a black screen.

The xbox 360 that is connected to hdmi port 4 and it kind of works.
If I turn on the xbox before the receiver, it displays in 1024X768 without sound
If the receiver is turned on first, it displays 480p with sound.
I can't seem to get it to 1080i or even 720p

Steps I've taken to trouble shoot
Connected the BD player directly to the Plasma and it works fine in all resolutions except 1080p. So I know it's not the BD player.
Xbox the same thing
Swapped HDMI cables around into the TV and they all work also.
All the inputs on the Onkyo setup are correct. I have HDMI setup on 1 for BD and 4 for the Xbox. Everything else is ----
I have no component or digital so those are turned off.

Tried changing the video on the correct source but with the HDMI connected, it says not available.
This leads me to believe it's a problem with the Onkyo and I just don't know what else to try. It almost seems like it's trying to force a 1080p to the plasma and the plasma won't accept it.

Im hoping someone here can help me before I turn it into a boat anchor 

Jag
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post #2 of 7
6/8/09 at 12:54pm
Have you tried hitting the display button on the front of the unit? I have the 805 and I have a button that basically shuts off the video part of the signal but keeps the sound. Hopefully that works. Check the trouble shooting in the back of the manual as I am sure people have a lot of issues with HDMI setup.
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post #3 of 7
6/8/09 at 1:02pm
Thread Starter 
Ya I tried that too and nothing, just a black screen.
The Manual was close to worthless and I have yet to recieve a response from Onkyo.
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post #4 of 7
6/8/09 at 1:13pm
Quote:
Originally Posted by jagjaeger View Post

Ya I tried that too and nothing, just a black screen.
The Manual was close to worthless and I have yet to recieve a response from Onkyo.

Have you called them? You may have to sit on hold for a few minutes but they will answer. I just got off the phone with them about an hour ago and it only took about 5 min to get through.
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post #5 of 7
6/8/09 at 2:33pm
Thread Starter 
Taking Gryfters genius advice , I called and actually got through.
They think it's the video processing unit and since I bought like 15 days ago, they recommended I get it replaced.

Im sure this will be a 2 week turn around, wish me luck and I'll keep this thread updated.
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post #6 of 7
6/8/09 at 4:11pm
Quote:
Originally Posted by jagjaeger View Post

Hello Everyone

I just got the Onkyo SR607 with the HDMI out cable leading to the my Panasonic TH-50phd8 Plasma TV.
I have a Samsung BD player (BD-P1600) is connected to HDMI port 1.
I get audio but no video except at the very start when the BD is turned on, the splash screen shows quickly and then goes away. From then on I hear the audio but nothing but a black screen.

The xbox 360 that is connected to hdmi port 4 and it kind of works.
If I turn on the xbox before the receiver, it displays in 1024X768 without sound
If the receiver is turned on first, it displays 480p with sound.
I can't seem to get it to 1080i or even 720p

Steps I've taken to trouble shoot
Connected the BD player directly to the Plasma and it works fine in all resolutions except 1080p. So I know it's not the BD player.
Xbox the same thing
Swapped HDMI cables around into the TV and they all work also.
All the inputs on the Onkyo setup are correct. I have HDMI setup on 1 for BD and 4 for the Xbox. Everything else is ----
I have no component or digital so those are turned off.

Tried changing the video on the correct source but with the HDMI connected, it says not available.
This leads me to believe it's a problem with the Onkyo and I just don't know what else to try. It almost seems like it's trying to force a 1080p to the plasma and the plasma won't accept it.

Im hoping someone here can help me before I turn it into a boat anchor 

Jag

Turn the hdmi setting to "off" in the player's setup. This worked with my son in laws setup witth a Sony tv and the Onkyo 606.
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post #7 of 7
7/8/09 at 9:06am
Thread Starter 
Well after receiving a replacement unit twice and both replacement units doing the same exact thing, I gave up on Onkyo.
BTW - I had purchased these Onkyo's from New-Egg and they had replaced them on their dime. I can't recommend them enough...

I ended up getting a great deal on a Denon AVS-1909 and everything worked on first try.

I was talking with a buddy of mine that works at Fry's and he thinks I just had bad luck, he never heard anything bad about the Onkyo's.

3 bad units??? I guess anything is possible since they were all from the same place. I do have that type of luck

It just seemed to act like a poorly designed HDMI system... For now im sticking with Denon, their sound to me is as good as Onkyo.

Thanks for everyone trying to help out on this.
Jag
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