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Has anyone opened up an Optoma HD70 to clean the inside of the lens ? - Page 2

post #31 of 58
Thread Starter 
Sure i will take it in as soon as i can and keep you posted on how thighs turn out.

Thanks for all the help from all of you.

Thanks Jarrod & Sheridan.
post #32 of 58
Thread Starter 
I am yet to take the projector in for the engineer to check it out. Meanwhile i wanted to ask, how is it best to transport these type of projectors ? Is it ok to transport them in a vertical shooting position ? Lens towards the ceiling. Im getting a flight case made for this and will use the cavity designed in it for maybe my next projector and wanted to know if its ok to store and transport them in this vertical position (lens upwards) or is it prefered to transport them in the default tabletop position within the case ?

Thanks
post #33 of 58
The orientation is not important when the projector is not in use. In fact, every projector I've seen is packaged with the lens pointing straight up.
post #34 of 58
I would recommend always shipping a projector with the lens facing down. If you ship it with the lens facing up, any dust in the optical chamber that is dislodged during shipping will fall toward the DMD. If any lands on it, you'll get a visible dust blob in your image. If you ship it with the lens facing down, the dust would land on the lens and not be visible in the projected image.

This is more critical with an older used projector, since there'll be more dust present in the optical chamber than a brand new one (new one will most likely have no dust present).

I had to ship a PJ out for repair, and the repair shop sent it back lens facing up. I had lots of dust blobs that weren't there when I sent it in, and had to open the PJ to clean.
post #35 of 58
Thread Starter 
Thanks for all your inputs. Very helpful.

Sheridan > I found something in the unit. You know the place where the HDMI goes into the PJ. The socket ? A slight shake there and the lines go away. Then if the lines appear during usage a firm press on the top body just at the plastic body above the area where the HDMI goes in and it corrects the problem whenever the lines appear. Just thought id keep you posted in case you think its reason stems elsewhere that formerly suggested.

A quick important update. I was lucky to find another service guy in my city who is exclusively trained on Optoma DLPs.

Thanks...
post #36 of 58
Thread Starter 
Latest Update > The optoma guy i located turned out to be a dud. Said hes scared to open up the PJ. And i was taking it to him because i was scared to open it myself. So far dealing with the guys at Optoma in my country has been pathetic. They were the ones who directed me to this guy who now is reluctant to open the PJ. He suggests i pack it a ship the projector to the zonal office which is in a totally different state in my country and that i should wait for their verdict. Its a very sorry image. Looks like ill have to go back to the Non-Optoma Technician in my city. I tell you, from the real experience ive had as an owner, Optoma's warranty is worthless. Theyve been dodging and avoiding calls and doing all sorts of things to prove they are very disorganized and completely lacking in technical knowledge about the projectors. They just want to sell and be done with it.
post #37 of 58
Sorry to hear that. Your choices seem to be extremely limited. If you were up for shipping overseas, there would be a lot more options for you. But I understand your reluctance, you don't know what kind of treatment it will get from the carriers.
post #38 of 58
An Optoma "tech" who is afraid to open up an Optoma projector...?! Well that is just plain odd...
post #39 of 58
Thread Starter 
Hi Guys !

He just says he an optoma tech guy. And optoma supported his words. Then when he became nervous, optoma vanished and didnt have an comment but to ask me to send the equipment back to another state.

Sheridan > Your your absolutely right. I actually am not nervous about sending it to Optoma main dealers but god know what will happen to the PJ half way through. Its sad, i wished i was in the USA. I just hate my country and how they treat consumers. Where you cant get good service even if your willing to pay. Most technicians are buffoons here.

There was a tech guy last week here telling me that XGA is actually HD. LOL. I think my mediocre knowledge of PJs goes way beyond theirs. The guy whos selling a DLP here doesnt know what a color wheel does. I wish i was born in the USA. Gotta love that country from the kinds of customer service, the options one has and the vast choice a customer has. Did you know actually that we pay double the cost for a PJ (in terms of an apples to apples conversion of the USD versus my currency) Its still terribly expensive to buy a PJ here, and it comes with crap aftersales service. Most of the tech guys here cant even speak proper english and are mostly uneducated.
post #40 of 58
Thread Starter 
Hi,

I finally took the HD-70 to a non-authorised private service guy who opened it up in front of me. I insisted so because ive heard stories of bulbs being switched out for old ones etc. Especially since my PJ has done only 90 hrs in 2 years. I use this only for certain presentations that i make once in a while.

However just like Sheridan suggested, he pressed the main board downwards and the intermittent lines problem went away. Now it doesnt reccur. I even tried tapping the PJ on the sides to see if the problem repeats itself but it thankfully doesnt. It was a 30 min job. But regarding cleaning the lens he says he has to open up the entire lens assembly with miniature screw drivers that open up the very tiny screws in the lens assembly. This is not like its done in the link here http://tantht.blogspot.com/2009/02/h...om-optoma.html . But the advise given by members here and the above linked helped a lot. In fact at one point even the service engineer didnt know why the PJ wouldnt come apart. In fact i guided him (because ive read the above link) as to how the bulb chamber must be removed to open up the assembly. He said he'll visit my place in a day or two and have the lens assembly cleaned.

Is it advisable to let him remove the entire lens assembly ? Is there some chance for image misalignment to occur once the lens assembly is opened. Ive heard (but from a guy who's no expert on optoma) that the optoma has to be reset by software after its opened up this way, or else image problems would ensue. Is this true ?

Thanks
post #41 of 58
If I understand your question regarding the lens assembly, I did not say to take the lens apart. I said to open the optical CHAMBER that is directly BEHIND the lens. THAT is where your dust problems will be, on the mirror and imaging device that is INSIDE the chamber. OPening the chamber and cleaning it with canned will NOT cause any alignment issues. And there is nothing to reset in the menu. Just open the projector, open the optical chamber, clean the dust out, put it back together, done.

Quote:
Originally Posted by plainman007 View Post

Hi,

I finally took the HD-70 to a non-authorised private service guy who opened it up in front of me. I insisted so because ive heard stories of bulbs being switched out for old ones etc. Especially since my PJ has done only 90 hrs in 2 years. I use this only for certain presentations that i make once in a while.

However just like Sheridan suggested, he pressed the main board downwards and the intermittent lines problem went away. Now it doesnt reccur. I even tried tapping the PJ on the sides to see if the problem repeats itself but it thankfully doesnt. It was a 30 min job. But regarding cleaning the lens he says he has to open up the entire lens assembly with miniature screw drivers that open up the very tiny screws in the lens assembly. This is not like its done in the link here http://tantht.blogspot.com/2009/02/h...om-optoma.html . But the advise given by members here and the above linked helped a lot. In fact at one point even the service engineer didnt know why the PJ wouldnt come apart. In fact i guided him (because ive read the above link) as to how the bulb chamber must be removed to open up the assembly. He said he'll visit my place in a day or two and have the lens assembly cleaned.

Is it advisable to let him remove the entire lens assembly ? Is there some chance for image misalignment to occur once the lens assembly is opened. Ive heard (but from a guy who's no expert on optoma) that the optoma has to be reset by software after its opened up this way, or else image problems would ensue. Is this true ?

Thanks
post #42 of 58
Thread Starter 
Dear Sheridan,

I think you misunderstood my post. What you've said is what i meant in my post. Maybe i was misunderstood. But Sheridan, the dust/fungi which im talking about is not on the internal mirrors/tiny lens near the imager. Its right on the uppermost lens. The one that is right on the front of the PJ. Tha large one which controls the focus. I mean even if the PJ was off and you held it in your hands. You could see the fungi spots adhering to the inside of the main lens. People might even try wiping the front of the lens but it wont go away since its on the inside of the lens. Now if i revolve the focus ring you can see the patches move with it proving that its on the inside of the Main outermost focus lens. Not on the small tinier lens / mirror in the heart of the system. So i hope you get what i mean regarding where the dust is. Its seems very likely right from a technical and layman point of view that he has to remove the front lens assembly. Will removing this cause alignment or picture skewed problems etc when put back ?

Thanks
post #43 of 58
Okay, I got it now. The answer is no, the there will be no issues with alignment. However, the fact that you have "fungi" INSIDE your lens assembly is most unusual.

If you can't find someone who can take it apart and clean it, you may need to buy a used projector that has other issues on Ebay and use the lens from it.
post #44 of 58
Yes, as i stated earlier it most likely was the main board not making good contact with the dmd slot board, and i'm happy to hear that is all it was! I would recommend having him make sure all of the main board screws are down securely so it doesn't come loose again, frequent contacting problems can harm one of the boards over time (every time it connects a jolt of electricity is sent, further some grounding pins may lose contact which would fry it instantly).
As for the lens assembly, if the "fungi" you're mentioning does not show up in the image, then i'd leave it alone. The lens assembly is a complex set of lenses that have complimentary aberrations and optical properties... all of which are precisely distanced. Taking it apart and cleaning it (and doing so properly, aka don't strip off the anti-reflective coatings, which would hurt your contrast) then putting it back together exactly as it was, may not go smoothly. But if he has done it before you may be ok, but i still wouldn't recommend it if the fungi does not show on the projected image. If you just have some dust blobs just have the guy clean only the imaging chamber (chamber behind the lens where the assembly focal point is on the dmd). Or, as sheridan said, find a used projector and use its lens assembly if the fungi bothers you.
post #45 of 58
Thread Starter 
He says hes confident he can do it but he needs about 4 hrs to do it as its a very sensitive job. Im just scared that the fungi, which is now not visible on the projected image, might grow worse and then create some permanant marks on the lens. Is this possible. The same engneer told me that fungus if left on for a long time can create permanant stains on the lens. What do you folks suggest ?

PS: The main board screws werent even undone. He just opened the cabinet and pressed down on the top of the board and it seated itself in the proper way i think because the problem went away instantly.
post #46 of 58
Get it taken care of now. It may not affect the image now, but if it grows, it will.

You may have gotten lucky on the board connections, but I would not be surprised if the problem came back later as nothing was really done.
post #47 of 58
Thread Starter 
Hi Sheridan,

So you suggest when he opens it up again to clean the lens assembly i should ask him to actually remove the board and manually fix the cable firmly in ? Is it a cable or the connector below is standing like a graphics card ? Because i heard him mention something like that and i couldnt clearly see what he was looking at as he was shining a torch inside from his side of the table.

Also removing the lens assembly wont have any imaging problems when put back together right ? Because if it requires a software based tuning or something later then id have to send it in to the optoma guys later on.

Thanks n Regards
post #48 of 58
Quote:
Originally Posted by plainman007 View Post

Hi Sheridan,

So you suggest when he opens it up again to clean the lens assembly i should ask him to actually remove the board and manually fix the cable firmly in ? Is it a cable or the connector below is standing like a graphics card ? Because i heard him mention something like that and i couldnt clearly see what he was looking at as he was shining a torch inside from his side of the table.

Also removing the lens assembly wont have any imaging problems when put back together right ? Because if it requires a software based tuning or something later then id have to send it in to the optoma guys later on.

Thanks n Regards

Lol, for the last time, there is no cable!
Its a slot connection, like a graphics card as you mention, but with the contacts facing up. You just need to make sure the main board is held down firmly, by making sure all screws are in tightly. Since its a slot connection with the main board fitting into place on top of the slotted dmd board, it is the main board you want to make sure is secured for a good connection.
And assuming he knows what he's doing, he should be fine cleaning out the lens assembly, i just recommend against it if it isn't affecting anything. But if it truly is growing, then you probably should get it taken care of. Just make sure he uses a cleaner for the lens that does not eat away any coatings that may exist on them. Though if he is experienced with projectors he should already be aware of this.
post #49 of 58
Thread Starter 
Hi Jarrod,

. Yeah im not too good at projector internals, but thats why i mentioned the graphics card idea. I figured it mustve been a hardware card standing with its contacts upwards which is why he pressed it in the middle and it sat in firmly.

I will ask him to take care not to wipe the lens with anything that my wear out the coating. One guy mentioned using isopropyl alcohol (IP). Is it ok to use IP to clean it ?

Thanks
post #50 of 58
IP is debatable, you'll see many people recommend it... and many people recommend against it. I've seen stories across the web that it does indeed eat through coatings, but takes a while.
So, just because there is any doubt i'd try to avoid using any IP and as a matter of fact avoid using any liquid. Using a microfibre cloth, most of it may come off without any cleaning solution. If you do need a cleaning solution try double distilled water first, then move on to harsher solutions.
post #51 of 58
Thread Starter 
Yes Jarrod. What about ordinary mineral water, aquafina etc LOL. And collins glass cleaner. I dont think double distilled water is easily accessible in my area.

Thanks a lot.
post #52 of 58
Quote:
Originally Posted by plainman007 View Post

Yes Jarrod. What about ordinary mineral water, aquafina etc LOL. And collins glass cleaner. I dont think double distilled water is easily accessible in my area.

Thanks a lot.

The problem is regular water can leave residue and streaks because of the contaminants and minerals. Distilled water generally will not since most, if not all, of the impurities have been distilled/filtered out.
You sure you can't even buy regular distilled water from a local market/shop? If not IP would be the next choice as it is generally pure enough and evaporates fast to leave no residue, but distilled water would be my first choice. Normally i wouldn't be this cautious when recommending a cleaning solution, but since you're going to be cleaning the internals you should be a little more careful, as the inside lenses more than likely were not designed to be as tough as the outside lens everyone has access to.
post #53 of 58
I just want to tell everyone that contributed to this thread and to the site, thank you. I had the "white stripes" described and was able to fix them on my own knowing where the connection issues stemmed from between the boards.

Thanks again!
post #54 of 58
Another confirmation that the vertical stripes can be fixed by taking the projector apart and cleaning and re-seating the contacts of the DLP daughter board that makes contact with the main circuit board from below.

I turned my HD70 on this afternoon and found lines developing and spreading across the screen - found this old thread and cleaned and reseated the board (and cleaned a few dust blobs while I was in there) and it looks like new again. THANKS everyone.
post #55 of 58
I have an HD70 and have had problems with it overheating the color wheel since 1200 hours. Don't bother with Optoma tech support, they are zero help at all. Like you, I didn't want to send my projector through the mail for a round trip distance of 7000 miles to and from California, where the repair center is. I also didn't feel like paying them 160 dollars just to look at the unit, especially since it has a very well known issue (design flaw).

I have experienced both issues you're having. To clean the blobs off your image take the top cover off and there's a very small window i the projection assembly that you can open by unscrewing 2 tiny screws and removing a cover plate. From there you can shine a flashlight back through the lens and you can see little tiny dust particles on the reflection mirror (I'm sure there's a more technical name for it) that you may wipe off with a clean Q tip, or other similar and somewhat sterile device. Be sure you don't see ANYTHING on the mirror when you are finished, and beware of trailing little pieces off cotton if you use a Q tip.

The line problem, I had that once after reassembly. It scared me pretty badly, but was corrected by taking is apart and cycling all the connectors to the main board again. Mine overheats the color wheel so badly that in order for it to run (like right now) I have to have the entire unit apart with an 8" fan strategically placed RIGHT over the color wheel to stop the thing from freaking out and doing an emergency shutdown. A couple weeks ago I accidentally touched a spot on the main board while adjusting the fan and suddenly I saw those lines again! It was by pressing roughly in the center of the main board, more toward the back than the front. Perhaps part of your casing is binding and applying pressure there? Just a thought. First thing I'd do though is remove the top cover and one by one cycle the 8 or 9 connectors on the main board. I say one at a time so they don't get mixed up. I used a sharpie to put a little dot between the harness end and the board's connectors for each of mine so I can visually confirm the right connections before applying power again. Be CAREFUL with the connection for the color wheel-it's a very tiny ribbon cable. Honestly, with your particular symptom and knowing how I was able to correct mine, I think you'd be ok just not touching it, since it's not likely at all to be the problem connection.

I hope this helped a little. There are good disassembly instructions online, but I've got mine apart, constantly, so if you need tips or pics I can help
post #56 of 58
Quote:
Originally Posted by Camarostylin View Post

I have an HD70 and have had problems with it overheating the color wheel since 1200 hours.


I had the overheating issue too and solved it over the winter by cleaning EVERYTHING inside - first with a vacuum with a fine nozzle attachment and then in particular the fan for the color wheel. I also cleaned the color wheel fan with compressed air very thoroughly - it's the little one that blows on the color wheel. I also cleaned the main fan, circuit board and power supply boards - just basically cleaned it all as best I could so there was NO dust to impair the fans or hold heat on the circuit boards.

NOTE - after cleaning, check the mirror for dust via the "two-screw access panel" as noted in the post above. If you see any clean it thoroughly as well or you'll have dust blobs.

My HD70 used to heat up and start flashing random colors within a about a half hour of turning it on... now I can run it many hours with no issues.

And to re-enforce - the vertical stripes are caused by bad contact from the main board to the DLP board below - the main board seats onto the DLP board from above via a multipin connector mounted onto the main board. If there is any marginal contact there - you'll get vertical stripes.
post #57 of 58
Yeah I used to clean that little fan to fix the problem, but that hasn't been enough in well over a year. I've even taken it out multiple times and cleaned every single little fin on the squirrel cage and still, it overheats almost instantly. The fan smells toasty, like a circuit board that's burned up-but it still spins and hasn't set any error messages yet. When I get some free cash (not likely anytime soon) I'll order a replacement fan and see what that does, but this problem has progressively been getting worse for years now. It's flickering a bit even as I'm typing right now
post #58 of 58
Quote:
Originally Posted by Camarostylin View Post

Yeah I used to clean that little fan to fix the problem, but that hasn't been enough in well over a year. I've even taken it out multiple times and cleaned every single little fin on the squirrel cage and still, it overheats almost instantly. The fan smells toasty, like a circuit board that's burned up-but it still spins and hasn't set any error messages yet. When I get some free cash (not likely anytime soon) I'll order a replacement fan and see what that does, but this problem has progressively been getting worse for years now. It's flickering a bit even as I'm typing right now

Well - it may be that your fan has indeed gone bad ... but good luck to you finding an exact replacement... before thoroughly cleaning mine over the winter I searched high and low in vain for a replacement. I found one that was 'close' and even had the same brand/model/part number - but it was slightly different than the original. You might get a parts-only HD70 off fleabay and hope the fan is still good on it...?
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