You Guy's won't believe the crap we have to put up with over here in New Zealand.
Let me give you some history.
I am a long time Denon supporter. (12 years)
In Denon players I have had the:
Denon DVD 3800
Denon DVD 2900
Denon DVD 3910
Denon DVD 3930CI
Denon DVD 2500BRT
Denon DVD 2010 Blu-Ray
The first models of Denon DVD were awesome. Way above the rest and never had any issues.
My 3930 is a great player but it keeps burning lasers. I have replaced them 3x and it keeps playing well
My DVD 2500BRT which I paid NZ$2500 (US$1750) for blew up after the warrantee.
I purchased the DVD 2010 Blu-Ray Dec 09 for NZ$1950 (US$1365). It had the freeze bug and wouldn't HDMI handshake with my Denon AVR3808 properly. (I would have to choose a different input and then chose the Blu-ray input again for handshaking to work)
So easy fix aye
. Just get the latest firmware.
Well not so easy. We are told not to update via internet as it will void the warrantee. We have to take it to a service agent.
Okay so I ring Denon and it takes a month to get the latest firmware
When it comes ready. I was then told by my local agent that they are busy and they will get to it in about 2 weeks
The other alternative is to send it to the other side of the country
To cut a long story short. I felt really ripped off and taken advantage of.
Denon didn't BETTA test it's product. Why do you think it freezes on Disc's that were made before the machine was even designed (Casino Royal, Casino, Training Day ETC). No Denon has used us to do the testing.
I told them to stick there product where the sun doesn't shine. I returned it for a full refund. That night I went and bought a Oppo BD83.
Guess what out of the box it worked on everything
. It is Multizoned on Blu-Ray and DVD (I have tested on iRobot ZoneA, Dr No Zone B)
It absolutely runs circles around the Denon on everything. The Denon is an embarrassment side by side.
Well I finally have parted ways from always having Denon. It took a lot but now I won't look back. Well done Oppo (the new king).
Bye, Bye Denon