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Acoustic Research XSight Remote - Page 5

post #121 of 741
Quote:
Originally Posted by YoyoTrucco View Post

The Equipment-
TV: Panasonic TC-P54S1
AVR: Denon AVR-790
Blu-Ray: Samsung BD-P3600
Remote- XSight ARRX18G
Cable: SA 8300HD

The Set-Up-
Everything HDMI into AVR, single HDMI out to TV
Remote with RF extender in closet

The Dilemma-
"Watch Cable"
Following the clunky software, I've set it up both ways, meaning the Auto program by answering a few questions, and the IR sequence that I created. In each, it seems that the TV comes on, the AVR powers up, the cable image flashes on the TV, then there is a delay which results in the correct cable image being shown (though there is some handshake issue as I have to hit A to get rid of the "Not allowed" screen), but the Denon doesn't pick up the sound. Rather it passes it through to the TV.

In order to have the Denon pick up the sound, I have to turn it off, and simply turn it back on. Not a problem, just a pain in the ass.

What am I doing wrong? Is it the delays, programming order of things? Any suggestions?



The other issue/question-
How many of you are using the "Hello"/"Good Night" macro. I find the GN useful, but haven't bothered with the Hello, simply b/c I want the "Watch Cable" or "Watch BluRay" to substitute directly.


Thanks in advance for the replies/suggestions. These forums have been invaluable in researching and selecting the components that comprise my little HT.

Do you get these same results if you manually enter the same sequence through the remote? (if not, you might try adjusting the delay times for the commands in the macro) - also, when you say the audio works if you just turn off/turn on the Denon, are you doing that via the remote? If so, then maybe the problem is that you don't have audio controlled by the Denon in your sequence? (can do that either in the macro setup, control panel or using the "master lock" capability to always lock audio to a/v receiver, which is what I do).
post #122 of 741
I picked up a ARRX15G (XSight Color) on sale at Best Buy but then returned it. I consider myself a pretty technical person but the software flow of this is just terrible, really immature implementation. It took about 3 tries to find the right code for my Uverse box, it did have it, you just have to dig through the clunky and slow interface, that task itself took probably about 30-45 minutes of testing each code on the remote, not finding a set that worked and going back and selecting a new category of device and go through the whole thing again. The web implementation of the software makes programming this thing a really SLOW task. You can program the Harmony in half the time.

The device itself is actually really well built and the potential is probably limitless but at this time the software is just too cumbersome and byzantine. One of the huge issues I had was mentioned already, if you LEARN a command on the remote, you have to exit the webapp and restart it to upload the config, if you don't, it basically does not know about it and will overwrite your buttons.

Activity screens aren't customizable per sey, there's always that huge Assist button at the top that wastes space.

If you plan to use and keep this remote you need to plan and think your flow in advance. If you are used to "states" on the Harmony you will have to rethink the entire remote flow process.
post #123 of 741
I actually picked up a few remotes from BB to evaluate as I needed to make things simplier for my AV/HTPC install. Originally I picked up the Harmony 700 and the Xsight color. I installed and setup both. Between those two, both my wife and I liked the Xsight color better, mostly due to the large screen. In terms of setup, Logitech does have a better (easier for a non-techie) user interface and makes setup less painful. I returned the Harmony 700 because lets face it, my remote control is not a programming IDE where I'm coding all the time in it, I just needed to spend some time setting things up correctly and then I'm just a user! I could deal with the slightly more complex setup with the Xsight remote, truth told I prefered it because I think there was more capabilities offered than the dumbed down interface from Logitech.

One problem with the Xsight color though is that it isn't a touchscreen and both my wife and I would instinctively somtimes hit the screen vs. the buttons on the side and also one of the buttons on the side was very non-responsive, so I would have had to exchange this remote. The next week the Xsight Touch was on sale for $100 off, so I returned the Xsight Color and picked up the Xsight Touch and the Harmony One for the wife to look at. I left the Harmony One untouched in the box and setup the Xsight first and happily to my surprise after hooking it up, I could download the same setup of the Xsight Color, they use the same config, so I didn't need to "redo" everything and I was back where I had left off with the Xsight color but had the advantages of the Xsight Touch's touch screen and RF capability if I needed it in the future.

I spend more time setting up my Xsight Touch and now after a few hours I have a config I'm happy with. I don't have a "Hello" activity, but I do have the "Goodnight" activity, which I renamed "System OFF". My other activities do the necessary steps to do whatever is required, ie "Watch TV" Turns the TV on, AV receiver ON, DVD OFF (in case it was on), SliMP3 OFF (in case it was on), "Watch DVD" turns the TV on, AV receiver on, DVD ON, and SliMP3 OFF (in case it was on), Watch BTV (Beyond TV), turns the TV on, AV receiver on, DVD OFF (in case it was on), SliMP3 OFF (in case it was on), Listen to MP3's, turns the TV off (in case it was on), turns AV reciever ON, DVD OFF, SliMP3 (on). All of these activies also set the correct inputs, etc. "System OFF" obviously turns everything off.

As a side note, for my BeyondTV HTPC install, I picked up the firefly mini IR receiver off ebay super cheap, so now I have a single remote that controls my entire setup. I'm happy, wife is happy, life is good.

As another side note, something I can do with the Xsight that I don't think I could with the harmony due to a 5 step macro/sequence limitation on that platform is to setup hotkeys so that when I'm in the Listen to MP3's mode, I have favorites assigned to macro's for easy one step listening without having to navigate the UI of the SLIMP3 from 20 feet away.

Since I got everything going and the wife is happy I never even opened the Harmony One and it's getting returned.

Now, I'm not saying the Xsight remote is not without it's faults either. There are a few issues I called and talked to a tech about, yes, I called and got a standard level 1 tech who then transfered me to a real tech who I think worked on the product in engineering...wow!

1. I asked if a standalone win32 app would be avail or what the policy is on support should AR abandon the remote business since I don't want to be stuck with a remote I can't program in 2 or 3 years. They are escalating to corporate and will get back to me.

2. I'd like the remote to go back to the HOME menu after a SYSTEM OFF activity, he said I wasn't the only one to request this and it's been escalated already, but they'll note the additional request.

3. Ability to move the order of favorite channels and activities after setup, this is a pain, but they have requests again for this and it's being escalated to corp for spring $ for more development time.

Only other thing I'd like changed that can't be is a larger HOME physical button and Activities button on the remote. The harmony one definitely wins in this category as it has a nice big ol' Activities button.

Well, I hope this mini review helps someone.
post #124 of 741
Quote:
Originally Posted by drmosh View Post

Activity screens aren't customizable per sey, there's always that huge Assist button at the top that wastes space.

You can turn this off if you want the screen real estate back.
post #125 of 741
Quote:
Originally Posted by inline View Post

I actually picked up a few remotes from BB to evaluate as I needed to make things simplier for my AV/HTPC install. Originally I picked up the Harmony 700 and the Xsight color. I installed and setup both. Between those two, both my wife and I liked the Xsight color better, mostly due to the large screen. In terms of setup, Logitech does have a better (easier for a non-techie) user interface and makes setup less painful. I returned the Harmony 700 because lets face it, my remote control is not a programming IDE where I'm coding all the time in it, I just needed to spend some time setting things up correctly and then I'm just a user! I could deal with the slightly more complex setup with the Xsight remote, truth told I prefered it because I think there was more capabilities offered than the dumbed down interface from Logitech.

One problem with the Xsight color though is that it isn't a touchscreen and both my wife and I would instinctively somtimes hit the screen vs. the buttons on the side and also one of the buttons on the side was very non-responsive, so I would have had to exchange this remote. The next week the Xsight Touch was on sale for $100 off, so I returned the Xsight Color and picked up the Xsight Touch and the Harmony One for the wife to look at. I left the Harmony One untouched in the box and setup the Xsight first and happily to my surprise after hooking it up, I could download the same setup of the Xsight Color, they use the same config, so I didn't need to "redo" everything and I was back where I had left off with the Xsight color but had the advantages of the Xsight Touch's touch screen and RF capability if I needed it in the future.

I spend more time setting up my Xsight Touch and now after a few hours I have a config I'm happy with. I don't have a "Hello" activity, but I do have the "Goodnight" activity, which I renamed "System OFF". My other activities do the necessary steps to do whatever is required, ie "Watch TV" Turns the TV on, AV receiver ON, DVD OFF (in case it was on), SliMP3 OFF (in case it was on), "Watch DVD" turns the TV on, AV receiver on, DVD ON, and SliMP3 OFF (in case it was on), Watch BTV (Beyond TV), turns the TV on, AV receiver on, DVD OFF (in case it was on), SliMP3 OFF (in case it was on), Listen to MP3's, turns the TV off (in case it was on), turns AV reciever ON, DVD OFF, SliMP3 (on). All of these activies also set the correct inputs, etc. "System OFF" obviously turns everything off.

As a side note, for my BeyondTV HTPC install, I picked up the firefly mini IR receiver off ebay super cheap, so now I have a single remote that controls my entire setup. I'm happy, wife is happy, life is good.

As another side note, something I can do with the Xsight that I don't think I could with the harmony due to a 5 step macro/sequence limitation on that platform is to setup hotkeys so that when I'm in the Listen to MP3's mode, I have favorites assigned to macro's for easy one step listening without having to navigate the UI of the SLIMP3 from 20 feet away.

Since I got everything going and the wife is happy I never even opened the Harmony One and it's getting returned.

Now, I'm not saying the Xsight remote is not without it's faults either. There are a few issues I called and talked to a tech about, yes, I called and got a standard level 1 tech who then transfered me to a real tech who I think worked on the product in engineering...wow!

1. I asked if a standalone win32 app would be avail or what the policy is on support should AR abandon the remote business since I don't want to be stuck with a remote I can't program in 2 or 3 years. They are escalating to corporate and will get back to me.

2. I'd like the remote to go back to the HOME menu after a SYSTEM OFF activity, he said I wasn't the only one to request this and it's been escalated already, but they'll note the additional request.

3. Ability to move the order of favorite channels and activities after setup, this is a pain, but they have requests again for this and it's being escalated to corp for spring $ for more development time.

Only other thing I'd like changed that can't be is a larger HOME physical button and Activities button on the remote. The harmony one definitely wins in this category as it has a nice big ol' Activities button.

Well, I hope this mini review helps someone.

Yours and dalto's review have been very helpful. Thank you both. From your description, I'm guessing that all your devices have discrete ON/OFF, so the System OFF activity works as intended. I'm waiting to hear if UEI will update the software to add Power State tracking, because I have 2 devices without discrete ON/OFF. Please advise us again when you know there is software/firmware upgrade.
post #126 of 741
Quote:
Originally Posted by bodhi78 View Post

....I have 2 devices without discrete ON/OFF.

What are they? Are there any work arounds?

For instance, most DVD players can be turned on by sending a play command and turned off by sending play,pause,power.
post #127 of 741
Quote:
Originally Posted by dalto View Post

What are they? Are there any work arounds?

For instance, most DVD players can be turned on by sending a play command and turned off by sending play,pause,power.

dalto,

They are Magnavox DVD HDD recorder H2060 and Seagate Free Agent Theater+ HD media player. I've been searching at Remote Central and Hifi-Remote. And yes, indeed, the Magnavox can be turned on with Play or Open/Close, but there is no discrete OFF to turn it off. The Seagate Theater+ signal is pretty weird. It can be turned ON like a discrete ON (inconsistently) with cable code for FIOS, and no discrete OFF either.

When I posted at RC, mdavj has looked at the signal by learning the Seagate Theater+ to the Harmony (I guess from the Harmony database) and it came out a entirely different signal protocol than the one for FIOS!!! Since Seagate only releases the signals to Harmony, we can't really know for sure unless we analyze the signals (I have a URC-8820N but don't have the JP1 cable as people have suggested that can be used to capture all the signals). So I was hoping this Xsight remote would be updated to have power state tracking, then I would get it and solve the problem. And I really like this remote, but a little hesitate because as of right now it does not provide the solution yet.

Thanks for your reply
post #128 of 741
dalto-

How do I turn off the Assist button? I can't find that?

I have to say that so far, the XSight Touch model is amazing. The initial setup is slow, but modifying setups and macros is quick and easy.
post #129 of 741
Quote:
Originally Posted by inline View Post


...

As a side note, for my BeyondTV HTPC install, I picked up the firefly mini IR receiver off ebay super cheap, so now I have a single remote that controls my entire setup. I'm happy, wife is happy, life is good.

...

2. I'd like the remote to go back to the HOME menu after a SYSTEM OFF activity, he said I wasn't the only one to request this and it's been escalated already, but they'll note the additional request.

3. Ability to move the order of favorite channels and activities after setup, this is a pain, but they have requests again for this and it's being escalated to corp for spring $ for more development time.

...

Well, I hope this mini review helps someone.

nice review; thanks. what is the "firefly mini ir"? does it just receive rf and then broadcast ir? If so, thats exactly what I am looking for also.

(2) - I noticed that some of the wizard sequences have a "Home Screen" step hardcoded in, but I don't see any way to manually enter this. It seems like such an obvious capability to be able to access any of the buttons on the remote in your own macros!

(3) - I asked for this also, along with the ability to rearrange the devices list
post #130 of 741
Quote:
Originally Posted by bodhi78 View Post

They are Magnavox DVD HDD recorder H2060 and Seagate Free Agent Theater+ HD media player. I've been searching at Remote Central and Hifi-Remote. And yes, indeed, the Magnavox can be turned on with Play or Open/Close, but there is no discrete OFF to turn it off.

I can't help you with the seagate but if you need a discrete off for the DVD try play,delay,power. This should work as a discrete off. If it is on it will play and then power will shut it off. If it is off it will turn on and then back off again.

Quote:
Originally Posted by Casper5 View Post

dalto-

How do I turn off the Assist button? I can't find that?

I don't have the remote anymore and I don't remember where it was exactly. I thought it was in the software but it may have been in the menus on the remote itself.
post #131 of 741
firefly mini is Beyond TV specific, the remote that is standard is a RF based one and the firefly mini is their IR remote and receiver which is what I needed to get down to a single remote.
post #132 of 741
I called support to get this info because I couldn't find it anywhere else...maybe I missed it, but here it is:

To FACTORY RESET the remote (ie restore to the way it came out of the box), do the following:

1. Go to Settings
2. Click Reset
3. Enter 981
4. Factory Reset Option will now appear, click it if you want.
post #133 of 741
Quote:
Originally Posted by inline View Post

I called support to get this info because I couldn't find it anywhere else...maybe I missed it, but here it is:

To FACTORY RESET the remote (ie restore to the way it came out of the box), do the following:

1. Go to Settings
2. Click Reset
3. Enter 981
4. Factory Reset Option will now appear, click it if you want.

That was the most odd factory reset function I have ever seen.
post #134 of 741
Interesting. 981 is the reset code on all UEI remotes (one-for-all, radio shack, directv, etc.). I wonder how many other 9xx programming codes still work on the xsight.
post #135 of 741
Quote:
Originally Posted by old blue View Post

Can someone that has either the touch or color check the database to see if it includes my devices? Specifically I have a Pioneer CLD 2090 laserdisk player. The LD remote is stubborn to teach to other programmable remotes.

My other devices are Motorola DCT6200 cable box, Sony DVP-NC665P DVD, LG BD370 bluray, Onkyo TX-NR807 receiver, and Mitsubishi WS-55313 TV.

Can anyone check to see if the Pioneer LD is a device supported by the database?
Thanks
post #136 of 741
Quote:
Originally Posted by old blue View Post

Can anyone check to see if the Pioneer LD is a device supported by the database?
Thanks

I did find a match for Laserdisk, Pioneer CLD2090 in the ARRX18G device database.

Side note - its rare to come across anyone these days that has these devices; A number of years ago, I worked in research for a hybrid company, Discovision, a joint venture between IBM and MCA (Universal Studios) when they were first developing laser disc technology for Pioneer. It was quite an interesting political situation there, but a first class technical environment.
post #137 of 741
Thanks TWarren. I still have several dozen LDs as well as the LD player. All working fine. The video quality is every bit as good as DVD. The major issue I have is that the remote for the player has not been able to teach any remotes I've tried.

I bought the LD when I first bought a RPTV, as this was the "Hi Def" video of the time. Probably around 20 years ago. The RPVT is long gone, replaced with a 1080i RPTV. But the Pio LD still works fine.

I'll have to buy an XSight and give it a try.
post #138 of 741
Quote:
Originally Posted by old blue View Post

Thanks TWarren. I still have several dozen LDs as well as the LD player. All working fine. The video quality is every bit as good as DVD. The major issue I have is that the remote for the player has not been able to teach any remotes I've tried.

I bought the LD when I first bought a RPTV, as this was the "Hi Def" video of the time. Probably around 20 years ago. The RPVT is long gone, replaced with a 1080i RPTV. But the Pio LD still works fine.

I'll have to buy an XSight and give it a try.

no problem; the LD player was accessed in the online add device sequence using the "advanced" option, then selecting Laser-disk which was listed under the vcr category, and then selecting Pioneer and entering the model number. I'm not sure how much of the remote's functionality was actually mapped out as I didn't download this device, but one thing to remember is that there are usually a lot of extended key codes that can only be programmed through the website, so if you initially don't see specific keys, you need to reconnect online and define them.

On buying - Amazon usually has good discount pricing and from time to time Best Buy also (I bought mine from BB awhile back for $100 off list price)
post #139 of 741
I was just updating my remote, and now the screen is all messed up. It show up pixelated/fuzzy. I take the batteries out and put them back in, it powers up and shows languages, once again all pixelated/fuzzy, I'll select english and then theres no writing. Has anyone else encountered this? Does anyone know how to reset this without going through the settings (since I can see settings or read anything)? Or does someone maybe know what the key sequence is to get to the reset in settings?
post #140 of 741
Quote:
Originally Posted by kb9oma View Post

I was just updating my remote, and now the screen is all messed up. It show up pixelated/fuzzy. I take the batteries out and put them back in, it powers up and shows languages, once again all pixelated/fuzzy, I'll select english and then theres no writing. Has anyone else encountered this? Does anyone know how to reset this without going through the settings (since I can see settings or read anything)? Or does someone maybe know what the key sequence is to get to the reset in settings?

I ran into this problem the first night i had my remote. I don't remember exactly what happened, but i ended up plugging it back into the computer a couple of times and it cleared itself up. Didn't lose anything i'd done up to that point, so i didn't see it as an issue. Even though you may not be able to see things on the screen, they're still there, so if i remember correctly, the remote was still functioning, the display just wasn't showing correctly. But like I said, it cleared itself up within an hour or so and haven't seen it since.

Edit: You might try plugging it into a different computer and going to the website then, i think i actually brought it to work after it messed up and it started working. I remember being at the home computer updating the firmware. It said to unplug the device and plug it back in after it finished or something. I unplugged it and it went fuzzy.
post #141 of 741
I bought the Xsight a couple of days ago to replace my harmony 1000. Once the cool factor wears off the 1000 is pretty cluncky to use and not very intuitive and the delay in between pressing a command on the remote an the command actually happening was just too slow for me.

The Xsight has been great so far. Not sure why all the fuss about PC set up. I found it to be logically laid out and had no problems with the site moving slow. The xsight executes commands has fast as my OEM remotes and the layout of the keys is perfect if you have DirectTV (I use 1 receiver) DVR. Being able to set up favorites and then profiles with individual favorites is big (we only watch a handful of stations) I'm still tweaking things but so far very happy. Thier database even has the Nyko BluWave codes to control my PS3.

If anyone is interested in a Harmony 1000 let me know!
post #142 of 741
Well I am also a new owner of an XSight color. So far my biggest complaint is NOT with the remote, but the lack of discrete on/off codes for my Motorola cable box.

Also has anyone figured out how to move activities? I don't want to get too carried away with programming activities and then decide the order is all wrong.
post #143 of 741
Quote:
Originally Posted by old blue View Post

Well I am also a new owner of an XSight color. So far my biggest complaint is NOT with the remote, but the lack of discrete on/off codes for my Motorola cable box.

Also has anyone figured out how to move activities? I don't want to get too carried away with programming activities and then decide the order is all wrong.

I don't think its possible to change the order; I had a similar issue with the device list and was told by their customer service that its not possible to rearrange the order of device display - I had to delete them all and start over. It would also be nice if you could have more than one saved configuration for the same remote in their web db.
post #144 of 741
I'm getting ready to make the switch from a Harmony 890 setup to Xsight Touch remote.
My question is this:
Does anyone know if the Harmony wireless RF extender will work with the RF signal built into the Xsight Touch?
I suspect they are each proprietary or work on separate frequencies, but thought I would check to see if I can get the Touch to work on my existing extender without having to purchase the optional AR RF.
post #145 of 741
Is there any new software or firmware updates yet that make it easier to program this remote? Thanks
post #146 of 741
EDIT: Nevermind, turns out I'd chosen the wrong device during setup
post #147 of 741
Quote:
Originally Posted by TheRatPatrol View Post

Is there any new software or firmware updates yet that make it easier to program this remote? Thanks

I picked up the Xsight touch about a week ago. I think the folks at AR have updated the firmware and the site to program it online. I had didn't notice any problems setting it up that I wouldn't expect with any other remote. I have it working well with my Samsung LCD, BD-P1600, DirecTV hr-22, and Onkyo sr707. I have found a few keys not sowing up in the basic set up but I had no problem setting them up once I realized they were missing.
I should state this is my first advanced programmable remote. I have not had a Logitech but would recommend the Xsight. Especially with the prices you can get on eBay. I was initially looking at the One and the 900 from Logitech but decided to go with the AR.
Most of my daily watching is on DirecTV. This thing was designed with that in mind. I have most of the hard keys needed for it.
post #148 of 741
Quote:
Originally Posted by davemathews68 View Post

I picked up the Xsight touch about a week ago. I think the folks at AR have updated the firmware and the site to program it online. I had didn't notice any problems setting it up that I wouldn't expect with any other remote. I have it working well with my Samsung LCD, BD-P1600, DirecTV hr-22, and Onkyo sr707. I have found a few keys not sowing up in the basic set up but I had no problem setting them up once I realized they were missing.
I should state this is my first advanced programmable remote. I have not had a Logitech but would recommend the Xsight. Especially with the prices you can get on eBay. I was initially looking at the One and the 900 from Logitech but decided to go with the AR.
Most of my daily watching is on DirecTV. This thing was designed with that in mind. I have most of the hard keys needed for it.

Do you know if the updated FW has state tracking implemented? Thanks.
post #149 of 741
Quote:
Originally Posted by bodhi78 View Post

Do you know if the updated FW has state tracking implemented? Thanks.

Unfortunately not. Luckily for me all my devices have discrete on/off but the Blu-ray player witch I can work around with stop and play buttons.
post #150 of 741
I picked up one of these for a steal on eBay. Honestly it was so cheap, I had no choice but to jump on it. So far very pleased, I have a little tweaking left to do but it seems to work great. After manually programing learning remotes for years, I don't think I would go back to doing it the old way. I've had about a dozen and the last three were URC remotes (MX500, URC300, RF30). I did get the RF extender, once you have one, you can't go back to line of site remotes. I can say without the RF, the IR blasters in this remote are pretty mediocre compared to the other remotes I have had.
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