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*OFFICIAL* Denon AVR 2310CI / 890 Owner's Thread - Page 73

post #2161 of 7033
Thanks for the quick replies. The dimmer button has no effect. I have reset the microprocessor, the HD audio and audyssey lights start blinking, but the display itself does nothing.

Ok so I figured I would have to pay to get it repaired, unless Denon decides to fix it despite not being bought from an authorized retailer. Oh and I checked the serial number, seems to be fine, its a glossy white sticker with black numbers on the back of the machine, correct?
post #2162 of 7033
Quote:
Originally Posted by JChin View Post

BluChicago


Or return it for an exchange.


Reading through the fine print, I don't believe the place I bought it from is willing to exchange opened receivers, they say contact the manufacturer. But I don't think Denon will touch it under warranty unless it's from an authorized dealer. Great...
post #2163 of 7033
Quote:
Originally Posted by BluChicago View Post

Reading through the fine print, I don't believe the place I bought it from is willing to exchange opened receivers, they say contact the manufacturer. But I don't think Denon will touch it under warranty unless it's from an authorized dealer. Great...

May I ask where you purchase this from?
post #2164 of 7033
Quote:
Originally Posted by BluChicago View Post

Reading through the fine print, I don't believe the place I bought it from is willing to exchange opened receivers, they say contact the manufacturer. But I don't think Denon will touch it under warranty unless it's from an authorized dealer. Great...

Very sorry for your trouble but a good lesson for you and others to always, always buy from an authorized dealer because you never know what may happen. I got a 2310 that was defective out of the box and if I did not buy it from an authorized dealer I would have had a $545 paper weight. I bought mine from 6th Ave and other than the hassle of re-boxing and going to UPS to send it back I had a trouble free exchange.
post #2165 of 7033
Who recommends those Power conditioners/surge protectors that you hook all your expensive toys up too, as to filter the incoming voltage and clean it up before being outputted to all the components? Also to take care of voltage spikes and drops---

Whats a decent one to get without breaking the bank?
post #2166 of 7033
Hi everyone, new to these forums. I recently purchased the 2310 from 6ave a few days ago, and I have a question. Is it possible to save picture settings for each input? For instance I have my PS3 on movie mode with specific settings and my xbox 360 on different picture settings(Standard). Is it possible to save different tv settings for each input on the denon 2310? Any info will help. Thanks
post #2167 of 7033
Also, I'm having standby problems with this receiver. When setup the receiver to allow the tv to work while the receiver is on standby I get no picture while on standby. What gives?
post #2168 of 7033
Quote:
Originally Posted by bossfan View Post

Very sorry for your trouble but a good lesson for you and others to always, always buy from an authorized dealer because you never know what may happen.

Although generally good advice, this doesn't always have to be followed. Very often items can be purchased from non-authorized vendors plus the cost of an extended warranty for roughly the same or less then buying from any authorized vendor. This route is especially more desired when you don't want to wait for an authorized dealer that has the AVR on back order. Also, I spoke with a Denon CSR about purchasing from "non-authorized" vendors (in light of what their website indicates) and was told that as long as the serial number has not been removed (as some non-authorized vendors will do) and the bill of sale is still available, they would repair it. This may not always be the case, however, it's ALWAYS worth calling Denon for possible warranty repair regardless of where the AVR is purchased.

Quote:
Originally Posted by 03Cobra View Post

Who recommends those Power conditioners/surge protectors that you hook all your expensive toys up too, as to filter the incoming voltage and clean it up before being outputted to all the components? Also to take care of voltage spikes and drops---

Whats a decent one to get without breaking the bank?

Although I use one (Belkin PureAV PF60), I would say using one depends on whether you're currently having any noise issues that might be caused by incoming voltage or if you routinely have voltage spikes. Since getting it however, I have installed a whole house surge protector which would also handle the surge protection aspect.

Quote:
Originally Posted by Artman22 View Post

Is it possible to save different tv settings for each input on the denon 2310? Any info will help. Thanks

Yes, it is.

Quote:
Originally Posted by Artman22 View Post

Also, I'm having standby problems with this receiver. When setup the receiver to allow the tv to work while the receiver is on standby I get no picture while on standby. What gives?

First, this only works for those sources connected with HDMI in to the 2310. Then you have to have HDMI Control set to ON and the specific HDMI source selected that you want to use when the AVR is in Standby mode.
post #2169 of 7033
I just set up my new AVR-2310 and very confused about the "5CH STEREO" setting.

When in 5ch stereo mode all 5 of my speakers are playing but the center channel seems attenuated. The treble + bass is very low and the overall output is about half of what the other surrounds are playing at. Is this normal?

Other Yamaha and Onkyo AVR's that I've owned in the past all played 100% stereo to all speakers including the center channel. Why is this different for Denon?

HELP!
post #2170 of 7033
I have a 2310, inputting my BD player, DVR, HD DVD player and 360 all through it, and onto the projector.

On the BD player and DVR only, I am getting short video loss for 3 - 4 seconds every couple hours. I am almost certain when this happens the HDMI light on the receiver does not go off, so it doesn't seem like it's a handshake issue, which would be odd to start happening after it works in the first place anyway. I think I would lose audio if it were a handshake issue as well.

I have tried a few switching inputs on the Denon, so far to no avail. I do have another HDMI cable I could try.

Any ideas? Is it possible that turning the HDMI control (if I have that terminology incorrect, I'm talking about the setting that allows HDMI pass through when the receiver is in standby mode) back on would make any difference?
post #2171 of 7033
Quote:
Originally Posted by Artman22 View Post

Hi everyone, new to these forums. I recently purchased the 2310 from 6ave a few days ago, and I have a question. Is it possible to save picture settings for each input? For instance I have my PS3 on movie mode with specific settings and my xbox 360 on different picture settings(Standard). Is it possible to save different tv settings for each input on the denon 2310? Any info will help. Thanks

No, unfortunately.

Quote:
Originally Posted by Artman22 View Post

Also, I'm having standby problems with this receiver. When setup the receiver to allow the tv to work while the receiver is on standby I get no picture while on standby. What gives?

You need to turn HDMI control on, which allows the HDMI signal to pass through the receiver when it is in standy. If you want to watch TV just with the TV speakers, for example.
post #2172 of 7033
Thread Starter 
Quote:
Originally Posted by Artman22 View Post

Is it possible to save picture settings for each input? For instance I have my PS3 on movie mode with specific settings and my xbox 360 on different picture settings(Standard). Is it possible to save different tv settings for each input on the denon 2310?

Quote:
Originally Posted by JDsmoothie View Post

Yes, it is.

Quote:
Originally Posted by slider33 View Post

No, unfortunately.



just to be clear, and to sort out any confusion from these two responses:

- as I indicate in the first post of this thread, the 2310 does allow you to save different picture tweaks by input in the PICTURE ADJUST menu (see pg 52 of the manual) so you can tweak the contrast, brightness, color/tint, and "enhancer" settings separately for each input.

- what it DOESN'T let you do is control the picture settings on the TV itself. So the receiver can't tell the TV to switch from "movie" mode to "standard" mode because you are using only one input on the TV (everything goes to the TV via one HDMI cable), it has no way of controlling the TV.
post #2173 of 7033
Thread Starter 
Quote:
Originally Posted by sweatshops View Post

I just set up my new AVR-2310 and very confused about the "5CH STEREO" setting.

When in 5ch stereo mode all 5 of my speakers are playing but the center channel seems attenuated. The treble + bass is very low and the overall output is about half of what the other surrounds are playing at. Is this normal?

Other Yamaha and Onkyo AVR's that I've owned in the past all played 100% stereo to all speakers including the center channel. Why is this different for Denon?

HELP!

5CH STEREO does not mix well with Dynamic EQ. Try turning off Dyn. EQ and see if it sounds more like you are used to.

AFAIK the 5CH STEREO mode plays only "in phase" content from the center channel, it does not just sum the two L/R channels and combine them into the center channel output. Perhaps other brands do it that way.
post #2174 of 7033
Quote:
Originally Posted by batpig View Post



just to be clear, and to sort out any confusion from these two responses:

- as I indicate in the first post of this thread, the 2310 does allow you to save different picture tweaks by input in the PICTURE ADJUST menu (see pg 52 of the manual) so you can tweak the contrast, brightness, color/tint, and "enhancer" settings separately for each input.

- what it DOESN'T let you do is control the picture settings on the TV itself. So the receiver can't tell the TV to switch from "movie" mode to "standard" mode because you are using only one input on the TV (everything goes to the TV via one HDMI cable), it has no way of controlling the TV.

I stand corrected.

I generally use the TV/Projector to tweak the settings, but then you're using one input for all, and one setting. I was not aware the Denon did this, which solves the problem
post #2175 of 7033
Quote:
Originally Posted by batpig View Post

which issue are you talking about? the one where you lose the GUI when you change resolutions on certain cable boxes? I'm not aware of any "720p issue".

I have the firmware but haven't had a chance to grab the USB/serial cable and do the install... I do have that issue with the SA8300HD cable box and losing the GUI/volume, so I can report if that gets fixed.

Yes, batpig. That's exactly what I'm referring to. My apologies for not describing it properly. I guess I think of it as the 720p issue since the overlay issue/loss of volume seems to show up when changing channels to/from a 720p source.

I was supposed to have my cable last week, but a shipping problem has delayed its arrival. Going to try to swing by Frys to see if I can grab one there. Would be happy to send it your way when I'm done (I live in SD as well).
post #2176 of 7033
Quote:
Originally Posted by kaiguy View Post

Yes, batpig. That's exactly what I'm referring to. My apologies for not describing it properly. I guess I think of it as the 720p issue since the overlay issue/loss of volume seems to show up when changing channels to/from a 720p source.

This sounds like the exact same problem I described earlier with my SageTV media extender where I lose the volume overlay when the resolution switches (also seems to correspond to 720P for me). Please let us know if the new firmware fixes the issue for you.
post #2177 of 7033
Thread Starter 
well I got a serial/USB cable today at lunch so I will install the firmware update tonight hopefully. I will report back as to whether it fixes the "lost GUI/Volume overlay" issue with my SA8300HD cable box.

Just to be clear - the issue isn't with 720p signals, it's with a specific CHANGE of resolutions with certain devices (mostly cable/sat boxes). The reason we thought it was 720p at first was a coincidence, because most cable channels are 1080i so we only noticed it when switching to a 720p channel.
post #2178 of 7033
Quote:
Originally Posted by batpig View Post

Just to be clear - the issue isn't with 720p signals, it's with a specific CHANGE of resolutions with certain devices (mostly cable/sat boxes). The reason we thought it was 720p at first was a coincidence, because most cable channels are 1080i so we only noticed it when switching to a 720p channel.

Yes, this is what I am seeing too - watching recorded TV at 720P after watching at 1080i (which causes an output resolution switch in my device).
post #2179 of 7033
Read in Batpig's "dictionary" that with HDMI ON the avr will passthrough the HDMI signal to the TV. I have tried this and get video, but no audio. What else needs to be done?
Contrary to what is recommended here, my Def Tech 7600 speakers instructions stress that the fronts should be set to large. What can I expect in SQ if speakers are set to large? Thanks
post #2180 of 7033
HDMI Control must be set to ON and the particular HDMI source you want to pass through must also be selected. "Stress" is a bit much .... mfr will always say to leave them as LARGE. You can do either.
post #2181 of 7033
I've connected all of my speakers + sub but I'm not getting anything from my sub. I know it works 100% because the test tone passes through perfectly but when I play my iPod I get no low-end at all.

I haven't run Audyssey EQ yet, is this why my sub isn't receiving a signal?

HELP . . . please!
post #2182 of 7033
hello guys, i'd like to thank jdsmoothie for the firmware upgrade for the 2310. I installed it this afternoon and the HD audio is working great. I have the JVC XV-BP1 (which is similar to the LG) and was experiencing the HD audio problem
post #2183 of 7033
Quote:
Originally Posted by jdsmoothie View Post

Although generally good advice, this doesn't always have to be followed. Very often items can be purchased from non-authorized vendors plus the cost of an extended warranty for roughly the same or less then buying from any authorized vendor. This route is especially more desired when you don't want to wait for an authorized dealer that has the AVR on back order. ......

all extended warranties i'm aware of don't kick in until the manufacturer's warranty period is up -- 2 years in this case. so it would be useless for those 24 months.

do you know of extended warranties that apply within denon's 2-year warranty window?

thanks
post #2184 of 7033
Today "Secrets of Home Theater and High Fidelity" posted their review of the Denon 3310. I took the time to compare the results with their review of the Denon 2309 from earlier this year. I think you folks will be unhappy to find this out

This is the new 3310 review: http://www.hometheaterhifi.com/recei...-receiver.html

This is the older 2309 review: http://www.hometheaterhifi.com/recei...er-review.html

Last year's 2309 has a substantially better amplifier section than this year's 3310! The 2309 could put about 200 watts into a 4 Ohm load but the 3310 can not even put 100 watts into the same speaker impedance.

This makes me wonder what this year's 2310 can do compared to the old 2309? Has anyone found a fairly comprehensive review of the 2310 that measures its power into 4 Ohm loads?

What is even more annoying is that Denon raised the prices for all of their models this year--while giving you lower quality. And this in the middle of a worldwide recession!
post #2185 of 7033
Thread Starter 
WTF does the recession have to do with anything? They are free to cheapen their product and reduce costs and try and make money, and you as the consumer are free to buy something else. Most AVR manufacturers BTW have lessened amp quality in recent years, this shouldn't really surprise you:
http://www.audioholics.com/education...nology/trading

Anyway, I think you may be misreading something because I am not seeing what you are seeing. The 3310 outperformed the 2309 on the watts/ch bench.

Quote:
Originally Posted by AVR 2309 REVIEW View Post

At 8 ohms, distortion decreased with power output until 130 watts, then rapidly rose to clipping (1% THD+N) at 150 watts. At 4 ohms, power output was 170 watts before the rapid rise to clipping at 200 watts (these tests were with two channels being driven).

Quote:
Originally Posted by AVR 3310 REVIEW View Post

The THD+N vs. Power Output measurement indicated that the 3310, with two channels driven, will deliver 140 watts per channel RMS at the knee, then rises rapidly to clip (1% THD+N) at 160 watts.

The 3310 had more power at the "knee" (140W vs 130W) with 2 channels driven.

They don't list the 4-ohm number for the 3310 but from the graph the "knee" is almost 200W:



compare to the 2309 4-ohm graph:




the 2309 does appear to be a little more robust in terms of distortion figures, and I am honest enough to say I don't really know what the other graphs mean so if there is something I am missing please educate me.

I honestly don't think you should be surprised though, as the article above notes this is an industry trend. The 2309 was built on the same platform as the 2809 and both were built in Japan. The 3310 has different dimensions, drops MultEQ XT, made in China isn't as heavy as the 2809... they are giving up some of the "audiophile" heft for features, no shock. The fact of the matter is you shouldn't be using today's consumer receivers to drive inefficient 4-ohm speakers regardless of the brand, and for the typical 8-ohm speaker with moderate efficiency the difference between 130W and 115W or whatever is essentially meaningless.
post #2186 of 7033
Read the comments section at the end of the 3310 review. My impression, and it seems to have been borne out by the reviewer, is that the 3310 gassed out at 100 watts into 4 Ohms. While the 2309 managed to make about 200 watts.

You sound like a ruthless capitalist, Batpig. Maybe you aren't but your comments seem like it.

I prefer honest quality for my hard earned dollars--especially when everyone is working harder and longer for those same shekels.

Corporations that apply the old sleight of hand of making you pay more for less are not to my taste. Nor, dare I say, should they be to yours ... but there are all sorts in this world.

Still, I may have misinterpreted the entire two reviews, but I don't think so.

I have a 1997 Pioneer Elite VSX-05 receiver powering my Magnepan MMGs and it doesn't have any problems with these 4 Ohm speakers. Perhaps the 2310 and 3310 wouldn't have any problems either, despite their deficiencies compared to last year's models.

I had such high hopes for this year's Denon's and had hoped to get a 2310 in order to enjoy the Audyssey features and HDMI benefits. But maybe there is a more honest bang for the buck with other manufacturers.
post #2187 of 7033
Thread Starter 
Quote:


Read the comments section at the end of the 3310 review. My impression, and it seems to have been borne out by the reviewer, is that the 3310 gassed out at 100 watts into 4 Ohms. While the 2309 managed to make about 200 watts.

can you please quote the passage you are referring to? It sounds like you are drawing an inference but I am not following you, and the graphs do not support this conclusion from what I can tell.


Quote:


You sound like a ruthless capitalist, Batpig. Maybe you aren't but your comments seem like it.

I'm just about the furthest thing from a "ruthless capitalist". I simply take issue with your implication that the corporation owes you something extra because of the poor economy. If you think it was sh!tty of them to lower quality and charge more money for it, don't buy their product, it's a pretty simple relationship and the product they sell is not a basic necessity, it's a pure luxury good.
post #2188 of 7033
Thread Starter 
are you talking about this quote from the comments??

Quote:


20 Volts into 8 ohms is 50 watts. 20 volts into 4 ohms is 100 watts.

he isn't stating the bench test results, he is just explaining the formula for converting voltage to watts

Quote:


But maybe there is a more honest bang for the buck with other manufacturers.

I suggest then you don't start reading other bench tests, for example the Onkyo 807 vs the older 805, or the new Pioneer 1019 or the new Yamahas...
post #2189 of 7033
From page 2 of the 3310 review:

"The power amplifier section is rated at 120 watts RMS x 7 into 8 ohms, and 160 watts RMS into 6 ohms. This means it is not rated into 4 ohms, and you will see in the Bench Test section why this is so."

And from page 3:

"I tested the 3310 with various bookshelf speakers that I have on hand, and again, I want to make it clear that you should only use 8 ohm speakers with this receiver."

And again from page 3:

"I used 8 ohm speakers, but they are not very efficient, so I had to crank the volume control to get the SPL I wanted, and there is a bit of brightness in the sound when it's cranked like this. The bench tests will show you why this occurs. So, not only should you use 8 ohm speakers with this receiver, you will need high efficiency as well (> 90 dB/w/m)."

From page 4:

"THD+N vs. Frequency shows why you should use 8 ohm speaker with this receiver. Even the 8 ohm load resulted in distortion at 0.2% near the upper limit of hearing. Using 4 ohm load caused the receiver to go into fault above 1 kHz. Note that the 8 ohm measurements are using 50 watts output, which is above the average listening level." [Emphasis added throughout.]

And again:

"The THD+N vs. Power Output measurement indicated that the 3310, with two channels driven, will deliver 140 watts per channel RMS at the knee, then rises rapidly to clip (1% THD+N) at 160 watts. The 4 ohm measurement is only for comparison and interest. Don't be trying to drive your old 4 ohm speakers to high volume with this receiver."

In the comments section Mr. Johnson stated the following:

"20 Volts into 8 ohms is 50 watts. 20 volts into 4 ohms is 100 watts. The formula is voltage squared divided by the impedance. I tested it into 4 ohms just to see the limits of its performance and to maintain consistency with previous reviews. Even using a high pass setting in the bass management of the receiver at about 80 Hz might still compromise the receiver with a 4 ohm speaker, because some 4 ohm speakers dip down to low impedance at high frequencies."

From this I am inferring that the 3310 was beyond its abilities at 100 watts into a 4 Ohm load. "Using 4 ohm load caused the receiver to go into fault above 1 kHz." I think this is an honest interpretation of his words.

And whether an AVR is a luxury good or not, most of the world still wants honest value for their dollars. Maybe you don't. This would seem odd as you are obviously a community minded man, considering all your free work on behalf of Denon owners. I think this is commendable and thus find your somewhat ultra-capitalist statement rather puzzling.
post #2190 of 7033
Thread Starter 
I agree with your interpretation of the general conclusion (that you shouldn't use the receiver with 4-ohm speakers) but you are misinterpreting this key comment:

Quote:


20 Volts into 8 ohms is 50 watts. 20 volts into 4 ohms is 100 watts.

this is merely a statement of a conversion formula, not a bench test result. The THD+N frequency chart (where the "go into fault above 1 kHz" quote comes from) is a measure of distortion, not power. did you look at the graphs I posted above? the data is pretty unambiguous wrt the wattage.

Quote:


And whether an AVR is a luxury good or not, most of the world still wants honest value for their dollars. Maybe you don't. This would seem odd as you are obviously a community minded man, considering all your free work on behalf of Denon owners. I think this is commendable and thus find your somewhat ultra-capitalist statement rather puzzling.

it's not that hard to understand, they aren't selling medicine to poor children in Africa or jacking up food prices during a famine. Through what other lens should one examine the motivations of a corporation other than that of capitalism? they are a for-profit business for chrissakes! I have zero problem with your personal values, but in what world is Denon or any other CE manufacturer under obligation to divine your particular perception of what compromises "honest value for your dollar". If they made bad marketing decisions, they will lose business and have to change something. Again, if you are unhappy with the value they deliver for your dollar, get something else -- that's the way the system works! Denon does their part, you do your part, it's a strictly capitalist relationship so I don't know what else you are looking for. Now settle down before I start making Canadian jokes

and in what way is my socialist desire to help people for free relevant to the decisions of Denon and how they choose to produce, sell, and market their products? The fact that I am a super awesome dude who helps people on the internet seems totally irrelevant to the discussion
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › *OFFICIAL* Denon AVR 2310CI / 890 Owner's Thread