*OFFICIAL* Denon AVR 2310CI / 890 Owner's Thread - Page 148

That's my guess as well. More likely something with Audyssey or the DSP. First try turning Dyn EQ to OFF (p. 51) and then turn MultEQ to OFF (p. 50).

Edit: I just looked up the specs on your front mains and they don't have any real low frequency extension to speak of, in fact, unless you're using them for music only, you really need to add a sub to the configuration. This is what the Denon CSR was referring to by suggesting the mains should be set to SMALL although by doing so the Denon won't let you use Audyssey.

Btw ... the Denon manuals are available on line, the 2310 manual here under Downloads and Manuals.

Hi guys, I'm about to pull the trigger on a 2310 from EE in a few hours. I have 2 questions:

1) When I actually get this thing and plan to learn all the ins-an-outs, would you suggest that I just read all the posts on this thread from beginning to end? I don't mind doing that, but it might take a while. Alternatively, are any of the posts in here edited regularly and kept updated with info on the most recent firmware, issues, etc? Just want to make sure I'm approaching this thing correctly from the get-go in case I need to update the firmware (or anything else) the day I get this in the mail.

2) This is my first AVR purchase and I don't know much about how often/likely they are to fail catastrophically. Should I get the 2 or 4 year extended warranty on this model or is it overkill?

Cheers!

You don't have to read the entire thread at all (as generally only problems are posted and you might not have any)... simply review batpig's guide and the Owner's manual and you'll be good to go. If you have further problems you can use the "Search This Thread" feature to see if the issue has been discussed before or do as most do and simply post your issue.

Your unit will likely come with the latest firmware installed (read the 2nd link in my sig for more info on obtain the firmware if it's not already installed). Denon's 2 year warranty is more than sufficient.

Hi, I have just installed a new Denon 2310 and cannot get the GUI Menu to display to start the configuration. I have previously used and configured a Denon 2808 without any problems.
I have the following connected:
Sony BDP-S360 connected to HDMI1
Foxtel Cable connected to Component 2 and Coax-1
HDMI output to Panasonic Plasma on HDMI1
All speakers connected.
If I set the Denon to DVD, the Sony GUI displays on the TV
When I press the Menu button , nothing displays or changes on the TV.
If I change to Sat/CBL, and try the menu nothing at all displays.

I assumed that you could use the menu from the Denon receiver ( as per 2808) instead of the GUI, but that does not seem to work.
So I cannot get any of the configuration started, very frustrating.
Any help would be appreciated

Did you test the stb connection on all 5 HDMI inputs on the avr?

I have the same stb, avr, but a sammy UN46B6000..had same hdcp issue. Finally got it to work using HDMI1 and HDMI1 only (the one "labeled" for dvd, i believe).

It's fine, gets me a stb connection via hdmi....I just put my other HDMI components on HDMI 2 and up and rename the inputs on the avr.

Your approach certainly works too...I was just bent on reducing wires as much as possible...

Hi jdsmoothie,

I just tried turning off Dyn EQ, and noise goes away! I know that I should add a sub, and I will in a month or two, but I can't for now as I'm over my budget. So for now, I would like to see if this noise is coming from a defective part or if it will go away with a sub..

I think what happens with setting fronts as small (and thus getting rid of the sound) was actually turning off the dyn eq, thus getting rid of the white noise.

So, my big question is, I don't think my speakers should make these noise with dyn eq on, regardless of frequency extension of my speakers - or does it matter?

EDIT: I just bought another 2310CI from local bestbuy. It has same result as my original one, so it's gotta be something else or the audyssey implementation in all 2310 doesn't play nice with my setup/room/etc

Furthermore testing today showed that if I have audyssey ON and dynEQ ON, than the white noise is at greatest (can hear them real loud). if I have audyssey ON and dynEQ OFF, then it gets little less white noise, I can live with it around 50db for normal TV viewing. But if I'm watching a movie and have to turn up the volume to about 75, then this is too much noise, so I have to turn both AUDYSSEY/DYNEQ OFF, then noise can't be heard from sitting position.... gah!!

At about 75db listening level, I can't have audyssey on as I can hear it. Under normal watching

Its possible I missed that combination. I tried so many.. I'll give it another go.. to be honest I might have actually had the DVD player in the dvd input.

+1 Karma to Doctorgonzo!

It Worked. Its a bit glitchy..turning it off and on gave me a lovely green line until turned off and on again.. but yeah..I Had the DVD player in HDMI1 when I was switching between analog and digital.

Now to order the Blu Ray player..

Anybody running a Samsung H3090 or H3270 HD DVR to their 2310? If so, having any issues?

BatPig,

Thanks for your quick response...Its a real shame you cant program those regular "Source select" buttons. I mean how many of us would use that SAT TU button....

Im also surprised that none of the "Source select" buttons remember the volume for each source, but only the "Quick Select" buttons do....now I'll have to decide what sources i use most often and program those buttons.

I'll give the pc stuff a going over tonight and see what occurs.....

Thanks again... until the next question......

With the new 2310 exhibiting the same issue, it would appear the cause of the noise could be related to your speakers as the noise becomes more noticable at louder volume and when the bass frequencies are amplified. Strange that the noise would be present with no input though. Regardless, your speakers simply cannot play the lower bass frequencies. As the OneStop CSR suggested, you should set all your speakers to SMALL with a 90hz or 100hz crossover. Forget about running AUTO SETUP again until you add a sub.

The recent firmware update made available for the 3310 on 4/15 is also able to be applied to the 2310 (and presumably lower models via service centers). Shatter71 just confirmed this as he had his 2310 in for repair last month and they installed the new firmware which changes the Sub Ver to 00.34.

The 3310 changelog lists the following items fixed (edited for clarification and USA/CA units only):
1. Crackling noise on surround back speakers during playback of DTS-HD-MSTR 6.1 disc.
2. No audio when HDMI source initially selected unless another surround mode (eg. STEREO, 5-CH STEREO, etc.) is selected and then the original surround mode (eg. STD) is selected.
3. When pressing the MUTE button, the "MUTE" text on the display will not go away when using the Volume UP/DOWN buttons
4. No HD audio when using Samsung BD-C6900

Note:
This firmware update won't be available for distribution to USA/CA 2310 owners for another 2 weeks, so unless it is specifically requested, and until it becomes available, I will continue to forward the Jan '10 update.

hi again!

i actually got to borrow a friend's 8inch subwoofer yesterday as well as a pair of his bookshelves. they are all boston acoustics.

i use my front3 plus his aub, then cpu reset then audyssey setup. then the white noise is still there.. i make sure to checkthe front setup they are indeed now set as small. i changrd the crossover to 90 for LR and 110 for center, and noise is still the same

then i also hooked up his bookshelves as fronts ( without changing any rcvr setting) and noise still there. then i did hard reset and new audyssey setup with his fronts my center and his sub - thi time audyssey set my fronts as large but anyway noise is there unless i turn off multeq.

i am running out of ideas hehe... maybe i should try a different receiver?

Wow

What kind of cable are you using to connect the LFE sub pre-out to the sub (his cable?)? You still want to set the Boston Acoustics to SMALL regardless of what the Denon sets them to after AUTO SETUP, although that is unlikely to make a difference.

If you're game the only other thing you might try when you return his sub and speakers is also bring your 2310 with you and try the same setup at his house to see if you get the same result.

It seems you are able to switch between devices but is the 2310 producing any sound thru the speakers?. I believe the user manual has a whole section about the GUI Display. Seems like something is configured incorrectly. Anyone of you 2310 expert owners wanna take a crack at this?

The "menu" on the 2808 is known as the OSD, whereas on the 2310 and higher 2010 models, a much more sophisticated GUI is used in place of the archaic block text OSD. Unlike with the 2808's OSD, you must have the Video Convert setting for the Input source set to YES for the GUI to display (even though you are using HDMI IN/OUT), although this should be the factory default setting.

right on, glad it worked. sometimes stubborness with HDMI pays off (sometimes not!)

if you're not already doing so, your best bet is probably to leave the stb on at all times...only turn off avr/tv when not in use. I've never lost my stb hdmi signal running this way, at least (knock wood)

The problem I still get is that my stb keeps reverting back to 720p output (and sd override to "off" vs. "stretch") upon avr/tv power up cycle, even though I continually set it manually to 1080i and stretch output. Do you have this issue, too?

I never turn off the STB, but it seems to refresh my settings when the TV and AVR turn off/on. I'm pretty sure I need the TV on (i.e. "fully" on) before the avr is fully on -- so the TV's "request" for available input res syncs up with the stb's "request" for 1080i output res. Otherwise, if the avr is fully powered first, the avr appears to "cut in line" and tell the stb it wants 720p, so the stb resets to 720p.

I think I can fix by adjusting the power on delays via my Harmony One...still messing with that one...

bp - Thanks for the clarification.

They're simply using some software to convert the Japanese to English, rather than actually reading what it says and editing to make more sense.

I'm using RCA sub pre out from receiver to sub - I'm using my cable, a cheap 3 prong RCA cable, but only use 1 of them. Seems to work.. will this make a difference?

I will see if I can bring my receiver to his house and test it there.. I'm thinking audyssey is only amplifying the noise, but noise is not caused by audyssey, and it's from my power line.

I'll try another part of my house, then go to his house.

will keep you update!

Make sure you're using the "yellow" video cable rather than either the "red" or "white" audio cables.

Ok, I think I'm using "red" right now. Will switch to yellow and test it out.

Thanks,
Sean

This is brand new unit, only had it for 2 days.
I used the factory reset for the microprocessor ( as recommended by the dealer), and the menu finally displayed.
Was able to modify the input assignment without any problems using the GUI interface, but as soon as I started the Auto Setup and plugged the micorphone in, the whole unit just "locked" up and did not respond to anyhthing. I reset the receiver a couple of times, but still get the same lockup when using the Auto Setup.
Very dissapointed with this unit.
I really like the Denon receivers, I already have a 2808, my son has an AVR-1610 (great little receiver), and I helped a friend of mine to purchase and configure an AVR-2809.
But the AVR-2310 has been very disappointing.
I will be returning it to the dealer this morning and possibly trying to replace it with a 2809 (if available)
Regards
Phil

hey guys, i just tested the setup in my bedroom, which should be on a different circuit, but it didn't make a difference. I'm starting to think this is a normal thing... and i should just get over it lol.

I am on my way to return the second receiver, as I found both units identical, and will see if I can test this out at my friends house.

Last 3things I have left to test: 1) swap out wires 2) test at friend's house 3) get a power center conditioner thing to try out (not the cheap one I got few days ago.

Will report back again ...

I think i have the STB set to turn off if its not recording. I'd have to check that. I might set it to stay on at all times, its much quieter than the old 3416 we had before.

I have my TV turn on, then the AVR, then the STB. Using a harmony 720 its easy to switch the order.
Regarding the Resolution changing.. I have the receiver set to upscale everything to 1080P, and the STB is set to native, so theres no processing going on in the STB at all.. I'm letting the supposedly superior hardware in the Receiver do all that.

Yesterday the switching from HD to SD channels was all funky, but it might have been a setting on the Receiver.. I had a fiddle and it seemed ok after that. We'll see

Watched Cars with my son last night from DVD over component 480i and optical, and it looked Spectacular! Much better than I can remember the Oppo 971h ever managing on its own. No more Faroudja Macroblocking

Blu-Ray player comes tomorrow, so that'll be a new fun adventure i'm sure

Hello to everyone!

I would like to connect a stereo amplifier through the pre-out of my Denon AVR-2310 to drive the FL and FR speakers.

My setup is as follows:

· Denon AVR-2310 (obviously )

· FL and FR are Rega RS5

· SL and SR are Rega RS1

· C is Rega RSVox

· No subwoofer (it'll come later, not missing right now)

· The TV is a Panasonic V10 42"

· The source is MacMini running Amarra and the output goes to a dedicated DAC via USB (for 5.1 sound) and via BNC through a M2Tech Hiface interface for stereo music. The DAC then passes the digital signal untouched to the Denon via coaxial and the analog conversion through RCA.

What I intend to do is use a dedicated stereo amplifier to drive the front speakers. I would connect the FL and FR pre-out in the Denon to the L R main-in of the amplifier. On the other hand the SPDIF-out of the DAC would be connected to the Coax-in of the Denon while the RCA out of the DAC would be connected directly to the stereo amplifier.

So far so good, my doubt is: how should I set up the pre-out on the Denon to drive the front speakers properly while reproducing movies? Do I have to run the Audissey set up again, this time with the stereo amp on? Do I have to change something on the Denon? Does it "recognize" there's a stereo connected? I've search through the manual and batpig's guide but haven't found anything related to this, maybe it's my fault and there's something written about it

Why am I doing this? Well, I'm not satisfied with the stereo music performance of the Denon (please don't hate me ). As far as movies are concerned it performs wonderfully, but regarding stereo music it's not my cup of tea. I've tried all kind of configurations and definitely there's something missing, at least for me. I hooked my mother's Harman Kardon stereo amplifier (HK6150) directly to the DAC and the speakers and well... it was outstanding, a perfect match. I'm not playing down the Denon here, I'm really glad I bought it (actually I bought because of the pre-out thinking about a dedicated amp) and I enjoy every minute of it while watching movies but, for my taste, I miss something while playing music, so that's why I'm taking this route.

Thank you very much indeed for taking the time to read this,

Best regards to everyone,

Aythami

Hey guys, I thinking of buying this receiver but had a concern. My front LCR speakers are 4 ohm (CJD's mtm using the RS150's). I have read a couple of times that the amp isn't the strongest in this years model and would have issues with 4 ohm speakers. Is this true, should I keep looking. I will be runing a pair of subs, thus crossing over these speakers at 80hz.

Thanks

Brian

Aythami -

First off, it's important to point out that you own a European 2310 as the US 2310 doesn't have pre-outs. You'll want to rerun AUTO SETUP with the stereo amp connected to get the best results from Audyssey.

Brian -

As long as you don't need really loud volume or are not in a large room then you should be fine as others with 4 ohm speakers with the 1910 have reported no issues at "average" volumes. Although what's also important is how efficient they are ... if their sensitivity rating is < 85 db then you'd be better served looking for more power. Also, if you do prefer really loud audio (esp. movies), your best bet is to keep looking for an AVR with pre-outs or one that is THX certified.