Originally Posted by 80sGuy
Yes, my unit usually occurs during at startup too and once it happens, it'll remained that way until I either 'fix it' by switching to other sources, or unplugging the AC power cord. I have a feeling this has something to do with how Denon handles with HDMI switching, it doesn't matter how or where it's connected so long as there's one going IN or OUT of the receiver, I can almost guarantee you that this problem will re-occur -- as it has happened to me on average once every month since I've owned it. In my opinion, this is a great receiver (if it wants to be) but it is severely marred by a design flaw -- HDMI.
They need to release a firmware fix for this. Maybe it's about time we can link them this issue!
OK, I am still having this problem. I can deal with it, but for others using my system it is annoying for me to have to explain it to them over the phone.
To repeat the details:
When starting up the system of TV, DirecTV box, and 2310, no sound or video is output. The system never cuts out in the middle of watching something.
The DirecTV box is connected by component and digital coax to receiver. Receiver is connected by HDMI to TV. When troubleshooting after this happens, even analog CD player connection is not output to the speakers. Looking at display on receiver, it is showing no sound inputs (channel indicators on left side of display) from any of these sources. Turning off "hard" power on/off for 15-30 minutes resets the receiver so that it works fine, but some flickering of the sound input indicators on the display occurs until they stabilize to on.
Troubleshooting since the last email:
Tried different HDMI cable (connection on new cable appears to be firm enough, and cable is not overly heavy). Tried resetting the microprocessor (and re-entering all settings, re-running Audyssey). This problem is still occurring.
Other settings of note (listing DirecTV settings since that is the component that is usually or always involved, can't say whether other components can trigger this issue): Name of DirecTV source: SAT/CBL. Input setup: HDMI: None. Digital: Coax2. Comp: 2-RCA. iPOD: None.
Video settings: Video select: source. Video convert: On. i/p scaler: Analog.
Input setup: Auto
Note: The HDMI listed as SAT/CBL on the back of the receiver is empty (HDMI3, I assume). Could this be the issue with Input setup set to Auto? HDMI 1, 2, and 4 are assigned.
Are there any other buttons on the remote that could legitimately produce these symptoms?
I'd like to know whether to pursue this further with Denon or whether there is more troubleshooting I can do before the warranty is up.