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*OFFICIAL* Denon AVR 2310CI / 890 Owner's Thread - Page 228

post #6811 of 7167
I built a HTPC. There is 1 HDMI output and I run it to my AVR890. When watching TV via the HTPC I want to use the HDMI passthrough feature so my Harmony remote can leave the AVR890 in standby and the picture and audio will go through the TV. I've tried this and it works great. The problem I have is when I want to watch a movie, I want to have the audio through the AVR890 Surround setup rather than my TV. Is this possible?

It appears to me that I can only either passthrough the audio OR output it to my speakers regardless if the AVR890 is powered on. I would like to passthrough when in standby, but not when powered on... (keep in mind it all has to come through the same HDMI).

Thoughts?
post #6812 of 7167
^^
Yes, it's possible as that is what the AVR is designed for when a source is connected. If it's not working correctly, check the following link for some suggestions ....

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L12
post #6813 of 7167
Thanks JDSmoothie... while the link didn't appear to lead me to my answer, your encouragement or definitive YES did. I was missing the audio return from the TV back to the AVR in order to get sound when the AVR was ON for use of my surround sound. (I think I now see the benefit of HDMI 1.4 with its audio return channel... personally I haven't experienced an image depth in 3D close enough reality to make me consider HDMI 1.4)

In case it helps someone else, here is what I did:

MENU>MANUAL SETUP>HDMI SETUP>HDMI CONTROL "ON" and Standby Source HDMI1. This allows me to have the AVR in Standby with the HTPC connected to the AVR's HDMI1 and the audio and video will pass to the TV. Then hooking the TV's Optical out to the AVR Opt2 input. The final piece was setting up the input assign for the HDMI (or DVD by default).

MENU>INPUT SETUP>DVD HDMI1 Opt2 None None (Opt2 because my DishPVR is on Opt1)


UPDATE:
This setup kept flaking out, losing audio, requiring reboot of HTPC and or AVR to get the passthrough to work correctly. Finally found it was realtalk audio drivers on the HTPC causing the problem. Uninstalled and stayed with Window's drivers (and Shark007 Codec) and it has been working without issue since.
Edited by JustAsking - 7/6/12 at 1:37pm
post #6814 of 7167
New to this forum and on unfortunate terms frown.gif

Last night I went home to find my HDMI ports have stopped working on my 2310CI. We did have storms and all the clocks in the house were flashing. The receiver turns on and everything else seems to work fine but the HDMI will sometimes ack inputs but the Monitor out is dead.

I tried the firmware reset many times to no avail. I also read that HDMI boards can be very susceptible to power surges. Has anyone had to replace their HDMI board here? If so what is the part/cost etc.?

Thanks in advance for any help info.
post #6815 of 7167
HDMI boards generally cost from $300-$500 plus another $70-$90 labor rate. Check Denon's website to see if there are any authorized repair centers in your local area. Also, depending on when you purchased the unit, in addition to Denon's 2 year warranty, if you purchased with a credit card, the card provider may add a 3rd year (Amex does this for sure).
post #6816 of 7167
^^Yup, and they are refurbished parts too because these HDMI boards are long gone and discontinued. Denon parts are outrageously priced. The volume knob alone cost more than $54 for some units! Your best bet is to scout on ebay for either an Avr-890 or 2310ci, working units or course.
Here's a place that sells them for $90. To me they are still overpriced, but hey, if you love your Denon, then it is priceless!
http://www.pacparts.com/model.cfm?model_id=AVR2310CI&mfg=Denon&back=0&action=list_part
post #6817 of 7167
^^ I may have to try that for 90 bucks. It's not even that I love my Denon and absolutely need to keep it. It's that I spent about 800 on it brand new 3 years ago and can't bring myself to scrap it or buy another new one.

Thanks for the help, now if I get that part installing may be another question...
post #6818 of 7167
^^No problem. The part should be a snap to change.
post #6819 of 7167
Quote:
Originally Posted by jwienand View Post

^^ I may have to try that for 90 bucks. It's not even that I love my Denon and absolutely need to keep it. It's that I spent about 800 on it brand new 3 years ago and can't bring myself to scrap it or buy another new one.
Thanks for the help, now if I get that part installing may be another question...

If you do decide to self install, please report back with your results as I don't recall anyone posting having done it themselves.
post #6820 of 7167
Quote:
Originally Posted by jdsmoothie View Post

If you do decide to self install, please report back with your results as I don't recall anyone posting having done it themselves.

Well now I view this as a challenge and will have to attempt!
post #6821 of 7167
I had a similar experience to jwienand.

We had some bad storms a couple weeks ago. One lightening strike went up the coax from our cable blew two splitters then went upstairs to the DVR, out the HDMI of the DVR (killing the hdmi there) into the 2310 and killing all the hdmi ports in the process and also killing the hdmi of everything connected to the receiver (epson 6100, ps3, and xbox 360!). Interestingly, this was the only room affected and ONLY the hdmi was affected on all of the electronics. All other inputs/outputs function normally!

Anyhoo, I am going to contact a Denon parts distributor later today and see what the pricing for replacement is. I'll post their quote and compare it to the $90 at the link. Think I'm gonna do this myself, too cool.gif

Good luck!





Edit:

The phone number Denon gave me to call ended up being the pacparts.com landline (the same company in the previous link) so the price was the same. The part must be ordered from Denon as pacparts does not keep it in stock and it will take approximately 10 days from the purchase date to receive the part at my house. Also, this part comes with a 90 day warranty.

Edit 2:

They can no longer get the part from Denon and instructed me to contact them directly. Looks like the only way to get a replacement part is buying a used unit privately or on an online auction site.

Final Edit:

Contacted Denon directly again this morning explaining the situation. I was connected to the parts department and they informed me that particular part is no longer available for purchase. They can refurbish the board for $90.09 (amazing coincidence!) plus shipping both ways. Turn around time is 2-3 weeks. I think I will just purchase a new receiver instead of messing with shipping. And it won't be a Denon. I loved that thing but $800 is just too much to spend twice in 3 years for me (no fault of Denon's that lightening took it out, though).
Edited by ataxic_dentist - 8/1/12 at 6:15am
post #6822 of 7167
Yup, I just got a call from pacparts telling me the part is unavailable after I already placed the order. I guess I'll probably be getting a new receiver also and like you it won't be a Denon. Yes it is not Denon's fault that a power surge took out the board but trying to get a replacement part shouldn't be this difficult.
post #6823 of 7167
Hi,

Is there a way for me to make my 890 default to power on mode? I am having an issue that the unit goes into standby mode. I am looking to have it that if there is a power outage or brownout that it will default to turning itself on & staying on when the power comes back.

Is that possible?

Thanks,
Rich
post #6824 of 7167
Sorry, but AFAIK, no. frown.gif
post #6825 of 7167
EDIT: Thanks jdsmoothie. I received the firmware. Will get that updated and installed today!

Anyone with the the latest version of the 2310ci Firmware?

I bought a used unit and its way back on .52 s .20 eek.gif

Trying to flash it before I get it installed vs having to re-pull it and resetup later.

Big THANKS,
Saridnour

I will update post when I receive the update so if you have it please send it my way smile.gif
Edited by saridnour - 8/18/12 at 9:41am
post #6826 of 7167
Responded to your PM.
post #6827 of 7167
Quote:
Originally Posted by jdsmoothie View Post

Responded to your PM.

Big THANKS!!!

-saridnour
post #6828 of 7167
I have had my Denon 890 or 2310ci for a couple of years and it has always bugged me that when I change TV channels on my DVR, some channels are so much louder than others. Is there any way to rectify this ?
post #6829 of 7167
Quote:
Originally Posted by blueysurrey View Post

I have had my Denon 890 or 2310ci for a couple of years and it has always bugged me that when I change TV channels on my DVR, some channels are so much louder than others. Is there any way to rectify this ?

Audyssey's Dynamic Volume is there for you! Green LED should be lit on the display. smile.gif

Try it and report back, please.
post #6830 of 7167
Thread Starter 
Yes, Dyn Vol should help a lot, although if there are gross imbalances among different channels it can only do so much. Try "Evening" mode as a starting point and see how that goes!

The fundamental problem is likely the difference between recorded levels on HD channels (5.1) and SD content (2ch stereo), even if the SD content is "contained" within an HD broadcast (e.g. the jump from the main 5.1 broadcast to the annoyingly loud commercials). Again, Dyn Vol will help, but may be only able to do so much.
post #6831 of 7167
Does anyone know how I can use HDMI for video for something but use the audio from a digital coax or SPDIF optical cable? I tried to do this using the input configuration but it still seems to take the audio from the HDMI cable. Thanks.
post #6832 of 7167
Quote:
Originally Posted by FuzzyReets View Post

Does anyone know how I can use HDMI for video for something but use the audio from a digital coax or SPDIF optical cable? I tried to do this using the input configuration but it still seems to take the audio from the HDMI cable. Thanks.

Please check your input configuration again. In my case my cable company only provides 2 ch stereo over HDMI, but their homepage clearly states that a separate optical cable must be installed for 5.1. So I have that HDMI input from STB to 2310 set up to take the audio from optical input. 2310 has two optical inputs. With this configuration in case of a braodcast with 5.1 all the input indicators on the left side of the display are lit. If it works for me it should also work for you. Report back please.
post #6833 of 7167
Thread Starter 
Quote:
Originally Posted by FuzzyReets View Post

Does anyone know how I can use HDMI for video for something but use the audio from a digital coax or SPDIF optical cable? I tried to do this using the input configuration but it still seems to take the audio from the HDMI cable. Thanks.

it still takes audio from the HDMI cable because it's higher "priority". You need to force the receiver to use the SPDIF audio stream by switching INPUT MODE to "Digital". If input mode is left on "Auto" it will default to the highest priority source.
post #6834 of 7167
Quote:
Originally Posted by batpig View Post

it still takes audio from the HDMI cable because it's higher "priority". You need to force the receiver to use the SPDIF audio stream by switching INPUT MODE to "Digital". If input mode is left on "Auto" it will default to the highest priority source.

That's exactly the source I'm trying to use it on. My cable box. For some reason I get intermittent sound from my cable box unless I go into the backdoor service menu and change the Audio to L-PCM. This would be fine if the setting would stay but I believe some HDMI flag requests change this back at some point as I have to do this constantly. The thought was if I change the cable box to use Coax or SPDIF this may not happen.

Can you take a screenshot of your settings. What you're describing is exactly what I tried to do but found that it still takes the HDMI audio. Thanks for the post.
post #6835 of 7167
Thread Starter 
can't really take a screenshot but are you SURE that it's not taking the audio from the SPDIF connection? If the INPUT MODE is set to "Digital" then it will be doing so (note there is an [Input Mode] button on the back of your remote under the flip door, so press this and cycle through and make sure it's on "Digital").

you can verify the input by looking at what's lit up on the front panel display, on that bank of Input Mode indicator lights (marked #13 in the clip from the manual below) the "DIG" should be lit:

post #6836 of 7167
You were right, the Dyn Vol did help, but its those levels on HD channels that are causing the problem.
post #6837 of 7167
I've had the 890 for a couple of years with no problems. I tried searching this thread to see if others have experienced what is now happening, but didn't find anything.

I'm getting no sound on certain DVDs. For instance, Sixth Sense, Shawshank Redemption, and Sherlock (latest season) all work. I get sound from them and the receiver says "DVD Dolby Digital" or "DTS-HD Master". If I play Dark Night, Forest Gump, or Bourne Identity, I get no sound and the receiver says "DVD PLII Cinema".

I first thought this was a problem with my Blu Ray player Panny BD85. But since some Blu Ray's work and some don't it seems like a receiver processing issue...
post #6838 of 7167
Your issue may be related to that discussed in the below post. Try setting the BDP to PCM to see if that resolves the issue.

http://www.avsforum.com/t/1159463/official-denon-avr-2310ci-890-owners-thread/2000_100#post_17512496
post #6839 of 7167
Thanks for the reply. I switched the Bd85 to PCM down conversion= on. It didn't do the trick. Any other thoughts on what I can do?
post #6840 of 7167
Well, I know on Dark Knight you have to manually select the True HD soundtrack from the audio menu on the disc. It doesn't default to it. Not sure about the other movies you're having problems with.

Try that and see if it works.
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