Denon AVR-4810CI/AVR-4810 w/ 9.3ch, Dolby PLIIz/Audyssey DSX, October 09- - Page 82

Actually no. Not on AV devices. The ground pin can be your enemy.

The 4810 plug is a bit weird and appears somewhat proprietary. I'd give it a go. Also note, it does not sit tight at the box. It was mentioned many pages ago as being a touch odd.

I called Denon this morning to let them know I had received a European version and to ask if this was normal for American consumers. The person I spoke to didn't seem to know, but when he spoke to his supervisor, he seemed to think it wasn't and went as far as to say the product wasn't under any warranty and that it wouldn't work if I used it (presumably because of voltage differences).

I then called the dealer from whom I purchased it (a large, reputable, fully-authorized Denon dealer), who also seemed perplexed because she said they only sell the US version of products. After I assured her I had a product designated as "EU" on the box, she put me back on hold for a while. She came back and indicated the 4810 has a switch on the back of it that can enable the "US version" of the product, thus switching the voltage and making the product usable here in the States. She is checking further into this and plans to call me back tonight.

Is this true? Does the 4810 have such a switch?

For my part, I'm very leary of all of this and am likely going to return the unit and buy it somewhere else. Does anyone else here have easy access to their 4810 box to see if it is designated as "EU" (on the UPC code sticker)? I just can't believe this is normal for products delivered here to America, and after what Denon said, do not want to keep the product.

A weird week, at least for a couple of us new 4810 owners...

I agree 100%! Rain is so much more realistic sounding with the heights!

Blessings,
Brian

I have the EU designation as well. Been using mine for several weeks now with no issues (just knocked on wood). There is not a switch on the backs of the 4810`s.

- If EU were a European unit, would it not have multi lingual literature with it? Mine has English only and the warranty info with it was US and Canada in that order.
- You said to told Denon you had a European version. Did they confirm the EU was for Europe?

I would`nt send it back just yet.

Check the front or back of the 4810 and the difference would be:

US/CA - 4810CI, 60hz

Europe - 4810 (no CI), 50hz

I think all is OK on the 4810 front for me. While I was thrown by the "EU" designation on the box, it appears that is the U.S. designation, not the European designation, and I thank the AVS Forum member who PM'd me with that information. Further inspections of the contents inside the box revealed a US manual, US/Canada warranties (in that order), and a U/L (USA) designator on the back of the unit. The back of the unit also shows "4810CI" and 60 Hz.

I will go ahead and apologize for panicking and drawing the wrong conclusion; my only excuse is that a few years ago I was sold a gray market PJ based on false advertising on eBay, and although I was able to get a refund, my "purchase antennae" have been raised ever since. The combination of "EU", a weight designation in kg, and dimension in metric really had me wondering.

At any rate, I'll decrease my consumption of stupid pills and get on to what matters - installing the 4810CI and seeing how it sounds!

Regards,

In this day and age of products being built for the global market and instruction books written in 20 languages, it can be really hard to tell if the product you have purchased is actually for your particular market. I imagine its there somewhere in the fine print but it's not always obvious.

Louis

Uh, I think you'll be "hearing" how it sounds, Scott. Guess you're not out of the stupid pill woods, yet.



Awww, I'm just teasing ya. I hope you have better luck with your 4810 than I did!! I can say it's a great LOOKING unit. Let us all know your thoughts after you've played with it awhile.

Good catch Bob (that's what I get for posting late at night)! I really need to empty that bottle of stupid pills into the toilet, although I suspect as soon as I do it, another bottle will magically appear on my dresser.

BTW, you're also right about the aesthetics. Coming from an Onkyo 905, this thing is a bit more pleasing to the eye. Though not a reason to purchase one for me, it's certainly not a bad thing, either.

Ya know, The thing is, I like the way Denon receivers look. I know this has nothing to do with sound or function but I think over time, you will just "like" that look you describe more and more. I really don't care for the Onkyo fronts; well acutally, I think they are ugly. Totally unscientific and 100% crazy bias. I really like the Marantz fronts though and my Silverstone HTPC box is a total knock off ot the Marantz. I didn;t buy it though as the 4810 feature set was superior.

So..... I don't just buy on front panels..... go figure and Scott, plug your new toy in and let her rip...

Ok the bug has hit me and im looking at going back to denon anyone PM a decent price on the 4810?

I'm looking for one too. Looked at Dakmart, but they didn't have any. OneCall has an open box

Bought an open box from One Call. Great company. have purchased from them many times. The "open box" was brand new as far as I could tell. One Call says they have installers that open the boxes, and then don't use. Thus, the open box designation. Anyways, you can buy with confidence from One Call.

Thanks. At one point a week or two ago I saw them at ecost for 50%ish off list but nothing now and they have no idea when more are expected.

OK, I pulled the trigger on the 4810. Great deal from an authorized etailer in NJ. Should be here by Wed. Hate to get rid of my SC-27 which has been great but I put in 2 more speakers so 9.2 it is. If the sound quality is close, it will be worth it. The video processing should help my comcast cable picture and our TIVO

That's how I got mine. Its a refurb but no big deal to me. Just add a warranty from Mack for $65 and no worries. I have had zero troubles so far. About a month ago it checked and confirmed that firmware was up to date. I have not tried wifi.

Sadly, boblinds did not have the same luck.

Wes

Open box unit from One Call here too. Looked brand new to me as well. I just love this receiver.

Just went from 1.85 to 1.87 took about 7 minutes. Used ethernet. I'm not aware of particular fixes. Is this what everybody else already has?

Thanks.

Can anybody help us out here? How do we display the firmware revision of our 4810?

http://denon-firmware-tracking.wetpa...odule+Versions

I used this site, it worked the same for the 4810

Here's the gist...Behind front panel hold the 'return' and 'status' buttons down at the same time and turn on the receiver using small power button. Then release the 'return' and 'status' buttons and turn the receiver on using large power button. Then use 'status' button to cycle display firmware module versions.

I'd be curious to see what other versions are out there.

Mine upgraded last night. It appears to have only been an upgrade on ROM. In the past, previous updates cycled through numerous stages of the firmware; these included ROM, something called "Ethernet" and a few others.

Anyone have a clue what just got changed in firmware?

Was that the first update for your replacement 4810? I'm trying to determine which models have had netcard issues. For example, mine came with FW1.85 Has anybody with this version had netcard issues, or only previous FW versions. I don't imagine many have noted which version they had while trying to work through netcard issues. Mine seems to be very stable after the update. Hard to know for sure,though.

I too would love to hear what the firmware update accomplished. I'm going to try mr5150's directions to check what my current firmware version is.

A little off topic (but back on an earlier one)...I have been experimenting a little more with DSX. I had been one of the few who had been a little discouraged by the accuracy and avoided DSX for the most part. Well, lately I've been using it a lot more and have found the results more pleasing. My set-up is 9.1 with heights (not wides). Watched Planet 51 with my son Sunday night..initially had PLIIz engaged, sounded good. I switched over to PLIIc with DSX...wow, sounded incredible! Really expanded the soundstage and did a great job localizing the center channel. Last night I was watching the sitcoms on CBS "How I met your mother" and "Rules of engagement"...again had DSX engaged over PLIIc...sounded better than I thought a sitcom could sound (especially when musical interludes were presented). However, on commercials...the DSX processing reared it's ugly head again. Not trying to be critical of the sound quality of a commercial, just trying to point out how the processing can "miss" on occasion. Truthfully, I could care less how a commercial sounds, but wow, what a difference. It's precisely what I have encountered with certain movies prior..the voices sound as if I have "stadium", or some other sound processing engaged..a good amount of echo, overall inaccurate sound. I've had the same situation with DSX engaged in certain parts of high quality lossless sound (ie, uncompressed audio in Hurt Locker) as mentioned in an earlier post. I guess my point is...there are times when DSX is incredible, and times when PLIIz is truly more accurate.

This was the replacements second update and it showed as 7 minutes, so I'm guessing it's the version listed above. As noted earlier, I still have had some USB streaming issues and an occasional click on streaming from my server. I will see if this update fixed that. Lat night, my mini-me got up and I couldn't continue to fiddle. He was kind of cutr; absolutely dazed and confused where my wife and I were.

The update never hung and it appeared to go smooth; for all those nervous people out there.

Sathron, I know sometimes my posts are never-ending but; what you said +++. I like the DSX, for most stuff it is fantastic, for commercials it is really weird and sometimes amusing.

We all debate the very many sound processing systems but with these new beasts, it is really easy to just shut it all off and go back to Stereo, 5.1. or whatever. For me and for most material the DSX settings are what I usually default too but for really high quality music, I go Pure Direct Stereo. For local sports, normally 7.1 PLIIx. Good TV also gets the full DSX processing; often much to my delight. I also don't fiddle at all with any of the Denon proprietary sound processing. I really don't need some vocalist sounding like they are singing in to a toilet bowl.

I've also been very impressed with Dynamic EQ and Volume. I use DYNEQ at all times and DYNVOL for TV, which work very well for loud commercials.

Overall, an amazing receiver.

Turns out I live within easy driving distance of one of Denon's super service centers, so I dropped off my 4810 today. Please try to direct any surplus good karma toward SoCal. Thanks.

And Scott, what's the verdict?

Thank you. That worked perfectly. I was on 01.85 and just updated to 01.87 for both the MAIN & MAIN ROM.

Don

I really don't need some vocalist sounding like they are singing in to a toilet bowl.

You made me laugh Seattle!

Time to check and see if the 10' has an available update.
I have an "echo" when listening to the main room and zones 2 and 3 at the same time. The echo is only when I am playing a CD though my ERC-1. When I switch to listening to a CD on my old Pioneer Elite multichanger I have no echo (or any "delay").
Hmmm, Go Figure...... Maybe an update will help with this.

God Bless,
Brian