Fujitsu Cleaning Disaster - Anti Glare wiped off

Make her pay $1,000 to have the outer glass replaced, if it's even available anymore

If the film is really rubbed off, there really is no way to repair it other than replacing the whole glass. They used Panasonic panels back then so maybe the glass from the same era of Panasonic would fit the Fujitsu frame.

It like ironies so I decided to post.

Never ever use any ammonia based window cleaner on any optics or windows which have window film on them. It breaks the film and coatings down.
I have a three year old LCD monitor with a lot of crud on it. So it needed a heavy cleaning but what is recommended? Conventional wisdom says nothing even if the screen is gross looking.
At the store I saw this Crystal Rain ammonia free glass cleaner with greenlist ingredients. So I tried on my car and LCD monitor. They were so dirty it took multiple applications. Was the monitor screen ruined?

On the contrary it looked wonderfully rejuvenated with much better optical qualities. Then I tried it on a second newer 24" monitor. Excellent results. Then I went to my prized 2560*1600 30" monitor. It looks new once again.
Then I went to my 55" HDTV which had a few marks from when it was calibrated. One application cured it. From now on I'm going to routinely clean my screens every six months to maintain peak performance.
I am hesitant to use Crystal Rain on camera optics. I will experiment in the future.
Lastly never wipe a dry rag or towel on a dry screen. It will probably scratch it!

Oh i almost forgot the products full name is Windex Crystal Rain Glass Cleaner!

I did two minutes of research andgood news!

Windex® Crystal Rain™ combines the famous Windex® streak-free shine with a refreshingly clean scent. Use this ammonia-free formula throughout your home and smell what a wonderful difference the Crystal Rain™ fragrance makes.
Works on:
•Glass
•Marble
•Granite
•Factory-tinted auto windows
•UV-protected windows
•Factory-installed low-E coated windows
•Mirrors
•Bathroom fixtures like those made of chrome
•Lead or flint glass
•Lucite
•Tile
•Plastic
•Vinyl
•Aluminum
•LCD screens
•And more


http://www.windex.com/products/crystal-rain/

The owner's manual for my PRO-150FD states:

"Cleaning the surface of the screen and the glossy surface of the front cabinet

• When cleaning the surface of the screen or the glossy surface of the front cabinet, gently wipe it with a dry soft cloth; the supplied cleaning cloth or other similar cloths (e.g., cotton and flannel). If you use a dusty or hard cloth or if you rub the screen hard, the surface of the product will be scratched.

To clean the product, use the supplied cleaning cloth or other soft cloth (e.g., cotton, flannel). Do not use liquid cleaners or aerosol cleaners."

But WTF does Pioneer know?

Not unless there's something more abrasive than dust involved. Paper towels are more abrasive than dust as is the edge stitching/binding on many towels. If you think you have grit use compressed air but there's no substitute for avoiding gritty contaminants in the first place.

There's been 2 threads on this already, but let me just reiterate;

NEVER EVER use any commercial, store bought or even LCD cleaner on any PLASMA or LCD that has a anti-glare film!!!!!!!!!

Windex, MONSTER cleaner are disasters regardless of what they imply on the bottle.
THE SAFEST WAY IS TO USE DISTILLED MINERAL WATER AND A MICROFIBER CLOTH. And even then I would NOT make cleaning my screen a weekly ritual.

You do have a point there, as they have gone out of the plasma business.

Right, Pioneer could not compete with the cheap stuff coming from Mexico.

However, you get what you pay for.

Such as your $3,000 Pioneer Elite A/V Receiver that blew up on you after a few months and Pioneer won't pay for the repairs because it does not have a factory warranty since you knowingly bought it online from an un-authorized dealer? Did you get what you paid for? No? And C&R rated Panasonic as more reliable than Pioneer, and three different TV repair shops i spoke to mirrored that finding.

If cheap means reliable and covered under an actual warranty, then i'll go the cheap route anyday

PS: The only difference between where the Pioneer TVs come from and where the Panasonic TVs come from is the country that they're assembled in. All the parts for both brands are manufactured in JAPAN then shipped to the assembly plants. The Panasonic TVs are assembled in a modern, efficient, state-of-the-art facility in Mexico, while the Pioneer TVs are assembled in East L.A. at an antiquated inefficient facility located in a converted wharehouse in a really bad part of town. And they still lost money on every TV they ever made. I don't get your snobbery about how your Pioneer is so superior because it's built in Los Angeles by relatives of the Panasonic workers.

Pioneer snobbery is always abound.

Game. Set. Match.
Awesome flame!

There is no solution/repair for removing the coating. The only thing is the infamous, "next time you clean it" proclamations. The one tried and true method is a micro fiber cloth and distilled water. You can buy a gallon of distilled water at your local supermarket for $1.25. Don't use any of the exotic cleaners, monster, green tea extract from the rainforest, etc, etc. The least expensive method is the best.

Just curious, but would it be possible for him to go ahead and try to remove the rest of the anti glare coating? I thought about removing the antiglare coating on my new 600M because my DSE is annoying the crap out of me. If there was a quick and easy solution to removing the entire coating I would jump all over it. I'm too scared of getting only parts of it off, but since your screen is already messed up I would say just finish off the job!

I was wondering if you could do that also. I know I read about something similar in some thread here. Don't think I would be brave enough to try it though...

The nameplate on the front of my PDP says: "Elite"

What does yours say?

REmoving the anti-glare filter completely may be easier said than done. To risky that application of an extensive amount of chemicals will make it worse.

For starters I think you should not assume that she wiped the film off. Several people (Pioneer Kuro threads) thought they might have done the same, only to discover it was just the chemicals. I think you should try (if you haven't already) some distilled water with microfiber cloth on the area. You may get lucky. Good luck.

Good point and nothing to lose by trying