** OFFICIAL ** Denon AVR-3310CI/990 Owner's Thread - Page 39

Originally Posted by riverst

I have experience the popping sound also.
Mine occur when the receiver decodes or switches the sound mode. ex.(Switching from "Muti-channel" to "Dolby PLII"). I only happen when I play Blu-ray in the PS3. I also hear a "pop" when I power off the unit from the speakers.

- Do yours lights dim a bit when you turn on the reciever? Seems like i have too many thirsty vampires on the same line. ???
- HD Radio sucks! My area does not provide HD radio for the stations I listen too. I went to the HDradio site and they list over 75 stations, but i cant get them to come in clear like I thought HD radio provided. So dont get hyped over HD Radio!
- Any luck with "Powerline adapters"?? Denon suggest hard wire LAN cable.

Originally Posted by jdsmoothie

1. You can improve the dialog a couple ways ... with Dyn EQ enabled (now that you've run AUTO SETUP), you can set the Reference Level Offset to 10 or 15. You can also adjust any speaker volume by pressing the CH LVL button on the remote and using the arrow keys to select the correct channel and volume level adjustment.

2. You want to take all 6 positions when doing AUTO SETUP in order to maximize the data input for Audyssey to use. It's also generally suggested that rather than place the mic at each actual seat, you take the first position from the "primary" seating position (ear height), and then the remaining 5 positions within a 2' radius of that 1st position.

Originally Posted by batpig

the "mute" display is controlled by the "text on/off" in the GUI menu.

If this is "off" and you are still seeing the "mute" text, there is a good chance it is actually being generated by your television through the HDMI-CEC connection. What type of display do you have? This is most often noted with Samsung (Anynet+) and Sharp (AquosLink).

Originally Posted by The Dave

I don't think this issue has been raised in this thread, as I didn't find it via search. That probably tells me what I need to know, but just in case... I can't get the HDMI up-conversion to work on my 3310. I have, as best I can tell, followed the necessary steps in the manual and done fastidious trouble-shooting, but I cannot get it to work.

Here's the deal:

Output:
*HDMI Monitor out

Inputs:
*Blu-ray disc player connected to the DVD input via HDMI
*Dish Network receiver (SD for now) - Component Video 1 (Input set to RCA-1)
*DVD recorder connected to "TV" setting via S-video (for testing purposes) - (inputs set to "None")
*Wii connected to V. Aux via composite video (inputs set to "None")

Other points:
*HDMI from Blu-ray transfers properly to the TV, so I know that circuit works.
*Connecting the components directly to the TV works, so I know they pass signal
*I have reset the system once and get the same behavior
*I have set "Video Convert" to "On"
*I have removed any unused settings on the Input Settings screen
*I have tried switching the scaler on and off with no changes.

I am thinking the conversion circuit may be hosed, and I can swap it for a new one, but before I do, I just want to run it by the community to see if there is some other setting that I have somehow missed that will make the box I have do the job.

Thanks for anything you can offer

Originally Posted by RobJ

Just got off the phone with Denon support in what was one of themost bizzare conversations I've ever had with a support person.

Told him my problem of not being able to listen in 2.1 and was put on hold for about 5 minutes. He comes back and tells me that to listen to CD's in 2.1, I would need to disconnect my surround speakers. (I currently have a 5.1 system) He said they could not get 2.1 to work any other way in the lab.

At this point I'm dumbfounded. I question him some more and he says that Stereo puts out the two left and two right speakers. Still never told me why disconnecting the rears would force sound to the sub, but it got worse. He then asked why I wanted to listen to music in 2.1, which took me off guard. He said and I quote "you have 5 speakers why wouldn't you want to use all of them".

At this point my head is spinning wondering if I dialed the wrong number. I'm still in a little daze. If this is Denon's answer to the problem, I need to see if my 30 days is up yet or not. That conversation was ridiculous.

Originally Posted by Rodrigues_Brazil

Hi everyone!

I am not an 3310 owner, but some friends of mine.

So they are saying that they are unable to proceed with the firmware process.

Apparently the connection simply does not start.

Surely that is not an internet connection problem, because they can do it with another AVR brand and some BD players as well.

Any help will be appreciated!

Originally Posted by batpig

Rodrigues - if you read through this thread you will find many reports of problems with networking functions and firmware updates. Unfortunately there is a possibility that the networking on their unit may be broken. Are their other internet features working? Like Internet Radio?

Originally Posted by ToaadWR

Hello i know this question has probably all ready been asked but i figured i would throw it out again.

Networking on this thing... my router is all the way upstairs and my receiver is all the way down. I have heard of those power outlet things but i have heard mostly bad about them. I think there might be a way to bridge a connection to my PC, which is next to my receiver, which is connected via wireless card and has an open ethernet port in the back. Anyone know about this?


Also i would like to +1 to the popping sounds (very upsetting after spending 1k) when changing channels on my cable box or when the video is being processed on my ps3 (bluray) does not happen with my xbox 360 though (maybe no video changing is being made?)

Any input would be appreciated.

Originally Posted by PCTools

After 3 failed units, it is time to move onto a new product.

I am tired of talking to Tech Support and being there beta tester.

Originally Posted by flangoid

Hello all,

I purchased a 3310 back in December and after finally getting it all set up so that the inputs (in particular) worked for me, I've been sitting back and enjoying it. I have to say "thanks" to batpig for your Denon page!

A problem that is happening more and more to me is while I'm watching TV.

I purchased my cable companies HD-PVR. I've got it connected to my 3310 via component cables. I have it set up through Quick Select 2. Typically I turn on the receiver by pressing Quick Select 2 to fire up the 3310. What I'm finding, that is continually happening (although not all the time), is that while watching a program the 3310 "seems" to be switching to my Quick Select 1 selection. I base this by the display coming up on the TV. (I have all 3 Quick Selects manually labelled). Although I can't confirm it, it seems to be happening after about a half hour of TV viewing.
I can't figure out why it's doing this.

I have never downloaded any of the firmware updates. Perhaps this is something that's been addressed. I'd just have to go out and get a very long ethernet cable, in order to do this.

Has anyone else experienced this or heard of a solution?

Thanks in advance

Originally Posted by rmjohnso

I just purchased a 3310, and when I check for a firmware update, it says that I have the current version. The only upgrade I can do is the Audyssey DSX $100 feature upgrade. A number of people on this thread have discussed doing multiple firmware upgrades. However, when I look at the Denon site, I don't see anything listed for the 3310. Am I missing something?


Thanks,
Matt

Now my wife is complaining to me because when the mute is enabled and the volume is increased, the mute text stays on screen.