** OFFICIAL ** Denon AVR-3310CI/990 Owner's Thread - Page 47

This definitely does lay out a decision that needs to be considered...what is more important, audio or video?

Does the 4310CI have the same network issues as the 3310CI? Also, I remember reading the Denon's have trouble navigating through libraries with 1000's of albums. Denon also doesn't offer a piece like the Music Commander, although I'm sure there is some sort of 3rd party controller that would provide the same functionality. However, if I'm going to have to purchase some sort of alternate device for streaming music because the Denon is less than fantastic, I might as well just purchase said piece and keep my 2309CI!

All that being said, I'm not as worried about upconverting video content as I am having a slick, easy to use interface for browsing and listening to music.

Thanks so much for your insight! It's nice to hear someone's take on the matter.

yes, all the networked XX10 models (3310/4310/4810) have had network problems. No guarantee YOU personally will get them, but this seems to be a hardware issue with all the units.


honestly, don't go for a networked receiver if the only thing you will use it for is music streaming from a networked drive. there are much better solutions than the half-assed interface you will get in an AVR, tons of great media players out there which will give you more feature, functions, file compatibility, and a smoother user interface.


exactly!


then FOR SURE don't buy a new receiver for this purpose -- if that is your goal then get a 3rd-party streaming device like Squeezebox, AppleTV (if you are using iTunes), a PS3, etc. There are many great options out there!

If you want a slicker GUI and the video processing of the 3310/4310 in addition, I would strongly recommend selling the 2309, swapping for a 2310 model, and then buying a 3rd-party streaming device. Then you get best of all worlds, Audyssey MultEQ, ABT-2010 video processing, an on-screen GUI, plus a slick media streaming solution that will not frustrate you with terrible interface and bad networking.

Not surprisingly, I own a 2310 + AppleTV

Excellent! Thanks for the thorough feedback. My one stipulation that complicates the matter is that I want a slick way to stream my 24/96 2-channel and multi-channel FLACs and everything I've found with those capabilities = $$$

The one I'd really want is the Logitech Transporter with one of their touch screen controllers. That would easily be $2500. Ouch. They look so sweet though,

http://www.logitech.com/en-us/speake...s/devices/3163

I could do all this on my media center but there just aren't any programs out there that are easy to navigate with a remote control and play 24/96 multi-channel FLAC.

I have not personally experienced any network issues with my 4310.
For music streaming I primarily use my PS3. It's a nice feature of a Blu-Ray player.

Nobody listens to FM-stations?

Need av receiver advice;setup def tech power monitors 700 r/l,def tech 2500 center,def tech bpx bipoles,super cube 1 powered sub,denon 3805,oppo 83, do not care about networking,leaning towards 2310,3310,for bluray/dvd/video games playback,any other concerns with these receivers,also have already read through many denon threads,please any advice would be welcome,thanks in advance.......

I am the new owner of a AVR-990. When adjusting the volume, I see that the AVR-990 displays the volume setting on my TV. This works when my Dish DVR and Oppos DVD player are the source. However, when my HTPC is the source, I don't get the volume level overlay on the screen. Can anyone tell me why this isn't working?

Thanks.

Is your HTPC connected via HDMI like your Dish DVR & Oppo DVD player?

Yes. All three devices are connected via HDMI. Any thoughts?

Thanks.

after 4 months networking went out. sent in for repair. Return time from D&M about 12 days. They replaced DM860 SUB PWB

Works like a charm again.

no cost except Ups to send, retrun was Fed RX

Wow, i had no idea people were having problems with the 3310, but Ill ask my question anyway. I currently have a 3805, Since i listen to a lot of music in stereo I have two Marantz mono block amps on the front left and right channels, now im thinking of upgrading to a 3310 but I have to sale off some of my old stuff to make up some of the cost. I was going to sell my current 3805 and possibly my two amps, Im trying to figure out if the amps in the 3310 are better then the amps in the 3805, if they are and provide a nice warm sound i guess i will no longer need the amps and will sale them. I like a warm sound those marantz amp gives me just that. The amps are ma-500's if that matters.

On a side not after reading through some of these pages and all these problems people are having Im not sure if I want one anymore.

I have an external amp and am tossed up between buying the 3310 and onkyo NR1007. One question that I have about the 3310 is...with an external amp, can I run it as a 9.1 set up? aka use pre-outs to drive left, center, right with my amp and then use the receiver for sides, rears, and height? Or is there some additional decoding that happens in 9.2 receivers like the 1007 that allows this to occur?

I loaded the firmware upgrade last night and true to their word, it took exactly 15 minutes as they said it would. The display on the 3310ci continually showed the steps it was on and it was progressing.

The must have done other things as well. I didn't say a word after the upgrade but I noticed that the HDMI upconvert was IMHO sharper. And the sound was noticeably cleaner with more dynamic range.

After we started to play back a DVR'ed program that we were half way though watching (so I had a reference point) my wife commented if I had changed anything because the TV was clearer and the sound was nicer. (WAF speak).

I checked, it retained all the Audessy settings and all my input, output and speaker distance settings were exactly the same.

This firmware does make the 3310ci work a lot better even though I can't pin down exactly what it is. The one thing I noticed is that the option to turn off your 'height' speakers even if you are in Zone 2 mode is gone. When I go into the surround web screen is shows as Dolby Digital (Height) while viewing the DVR. I think they reworked some of the internal sound/amp routings as well.

no, there is no way the amps in the 3310 are better than those in the 3805. they certainly won't be as good as the mono blocks!

if you are looking to upgrade to a more modern HDMI unit with Audyssey features, don't really need the video GUI and networking, and you want to save cash so you don't have to sell the monoblocks, look strongly at last year's 2809/989 model. The 2809/989 has more "audiophile" street cred with MultEQ XT, better components, etc. You will get Dynamic EQ and Volume processing and plenty of HDMI and other inputs.


No, it's not possible. It's not a matter of amplification, there are simply not enough independent channels of processing (seven max). The only Denon that can currently run more than 7 channels is the 4810ci.

Yes, check the video settings for the input used for the HTPC. Be sure that "Video Convert" is turned "on" even if the I/P scaler is turned off. These options are settable for each input, so it is possible Video Convert is turned off for the HDMI input to which your HTPC is connected.

Thanks SteveK2. I confirmed that Video Convert was set to "On." That got me thinking about the output resolution of my HTPC... It turns out that the display resolution does make a difference. I do get the Denon volume level layover at 1080i, 576p, 480p. I do not get the volume overlay at 720p (which is my preferred resolution) or 1024 x 768.

Any thoughts?

Well, I switched my HTPC between 1080i and 720p a few times, and bam... now I'm getting the volume display at 720p resolution.

Maybe someone can help, but I am having 2 issues with my 3310.

1) when turning up/down the volume, it displays BOTH the "master volume" which is -db and the + volume.

2) when using the harmony remote and turning on my command, it switches to sat/cbl like it should but the receive for some reason switches to TV after like 40 seconds. It only happens when I initially turn on.

Can someone help please....

Couple of days ago I updated the firmware on my 3310 and since then I'm having a number of problems.
First of all it will no longer connect to the internet.
It still has the same IP as before (it replies to ping) but the webserver won't work.
If I try to change network settings it just goes back to the previous menu.
If I switch sources there will be video but all sound is gone.
The only solution to get sound back is to turn it off and on.

You have the same network problem that many in this thread and the 4310/4810 thread have reported. Sending it in for repair seems to be the only option.

both of your issues are caused by the HDMI-CEC functionality in your TV, the TV is basically taking control of the AVR.

Turn off HDMI-CEC in the TV -- Samsung calls it "Anynet+", Panny calls it "VieraLink", LG calls it "Simplink", etc.

Bummer, I was hoping that the processing was tied to Dolby IIz (since it supports 9.1) and not specific to the receiver...

I don't have any of the problems you have except for the no sound at times. What I found is that it's an HDMI handshake issue. If, for example, it happens on my Sat Receiver, I just turn up a channel and tune back down and the receiver resyncs with the Denon. It was driving me crazy until I figured out that it was a simple thing like just changing the channel.

I got my 3310 around the 1st of March this year.

Applied the available update on March 7 with no problems. Est time 27 min, took 33 minutes.

Applied the next available update today with no problems. Est time 15 min, took 20 minutes.

I have a 12 Mbps download speed Internet connection.

I had exactly the same problem after upgrading the firmware today. I bought my 3310 last November and already had a problem two months ago where it did no longer connect to the internet. I brought it in for changing the NIC and the problem was solved (at least temporarily as turned out today).

You may try to reset the NIC (power off, press up+down cursor buttons while powering on, as soon as the display starts flashing leave the cursor buttons) but chances are really low this solves something.

IMHO this is a software issue rather than a broken NIC. Too much has been written about it and too much time has elapsed for Denon NOT solving this issue. Come on guys from Denon, this is not a 200 bucks piece of hardware.

And finally a question to the forum: is there really no way to get a firmware image and flash it via USB or so? Do I really have to send the unit for repair a second time?

Best regards,
J-A-N

I am trying to connect my AVR-3310 CI to my Mac and Iphone. I have the 3310 connected to my wireless router and an airport express and can play my itunes through the express and control it on the iphone through remote app. , I am also able to get internet radio on the 3310 but I want to connect direct through the wireless connection to the 3310 with the iphone and Mac rather than using the airport express, in part I want to stream pandora using the iphone.

The 3310 does not show up as a connection on the iphone or computer.

Any help would be appreciated.

Man, I'm getting depressed! I've been researching an upgrade to my old home theater system for weeks and months, and read reviews and forums until my eyeballs burnt out.

I have an old Denon and went straight there in my search - decided on a 3310. Then read all these networking issues and DOA stories and figured I didn't want to make UPS rich.

So I went to Integra, then Yamaha, then Onkyo. Yamaha didn't have S-video inputs - I need at least two - for my SAT recvr and VCR. I was close to pulling the trigger on an Onkyo NR3007, but fell in love with a Yam RX-V2700. Could have bought a NIB unit last week for $545 or a nice unit on ebay today for $450. (Yeah, I know - old tech, 1.2 hmdi etc - not a problem for me.)

What I wanted was an ethernet plug to pick up web radio stations and network my music/photo/video files off a PC. I also wanted a USB connection.

Finally, I figured the USB was more important than networking off a windows machine. As a baseline, I could scrunch quit a bit of stuff onto a 16 or 32 GB thumb drive. But really, my vision of the future ( or at least MY future) was a 1 TB external hard drive connected to the USB port with no need to worry about networking, microsoft, or Windows Media ver 19.3 someday ruining my day (and my home theater.) I could even stock my whole music library on to the HDD as wave files and never even have to rip or convert them anymore. So, the old Yammy began to look pretty good.

But then..... (there's always a fly in the ointment), I figured I'd like to show my large jpeg collection on my big TV, and store them on my USB HDD. As far as I can see, only Denon offers jpeg playbacks and slide shows via the USB connection. (?)

That brought me back to this forum and moved the 3310 and 4310 back to the top of my list - where I got depressed all over again, with firmware screwups, networking failures, and surly guys in New Jersey on Denon's help line.

So - the $64 questions - unable to find despite searching this forum:

Experience using the USB connection?

Hard drive experience off the USB?

Jpeg slide show experience via the USB?

Any flaws in my external HDD scheme in lieu of networking off a PC?

Thanks in advance.

Correct.

Bob,

What you have to remember is that people don't generally post 'My Denon is just perfect, and I have no problems at all with it' to these forums. In fact, the vast majority of Denon buyers don't even know these forums exist. So, by statistics, what you are seeing is a skew in issues. For the thousands that Denon sells only the people that are having an issue (real or perceived) find these forums and post.

So is that 250,000 sold and 30 people posting that their internet doesn't work on it? That percentage is so low, I'm not going to calculate it. The people who's 3310ci's work perfectly don't get on to say "Boy, I'm pissed, my 3310ci works great and I really want something to be wrong with it so I can complain out it!" LOL

As for me, I have experienced no (Zero, none, nada) of the internet issues posted here. I do have it hooked up using DHCP to a static assigned address in my DHCP server so it always gets the same IP address when it powers on. Nothing else special. I have plugged, unplugged, powered off, powered on, gone through power failures, and it's always just worked. So, is it hardware (I don't think so), software (maybe in rare cases), or just the normal .01% failure rate? I'd guess that Denon QC's all the important stuff off the line but some of the lesser used functions (Not all people use the Internet option) may not get a burn in on all the receivers.

The only issue that I have seen was the surround speaker cracking (popping) that the latest firmware seems to have fixed. It haven't heard the crackling since the upgrade.

I hope this puts your mind a little more at rest. I can't guarantee you won't be one of the .01% but I'll put money on the Vegas odds that you'll be just fine. Easy bet for me to make.

+1. Have enjoyed countless hours of internet-based music since last November. Any 'issues' that have come up have been traceable to some other cause/source (i.e., Xbox360 HDMI handshake issues). For me, the Denon has been perfect.

If anyone thinks that other brands are immune to connectivity issues or HDMI issues -- just do a search on the entire forum. Even some of the *very* highly regarded models from other manufacturers (example the vaunted Onkyo 805) have issues & detractors. I'm not slamming any brand....just sayin'.