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** OFFICIAL ** Denon AVR-3310CI/990 Owner's Thread - Page 54

post #1591 of 3803
5/24/10 at 1:34pm
The frequencies you listed are FM, not AM. That could be part of the problem.
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post #1592 of 3803
5/24/10 at 6:21pm
Thanx JHAz and batpig. Today I tried new discs borrowed from a friend. Sometimes as i said b4 oppo displays truehd whereas denon displays dts surround, but with some other discs it displays truehd. Some other discs i borrowed were dts-ma, and denon displayed them well. Maybe some bluray discs are not what they claim to be. I am really confused here.
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post #1593 of 3803
5/24/10 at 7:40pm
Quote:
Originally Posted by peare View Post

Thanx JHAz and batpig. Today I tried new discs borrowed from a friend. Sometimes as i said b4 oppo displays truehd whereas denon displays dts surround, but with some other discs it displays truehd. Some other discs i borrowed were dts-ma, and denon displayed them well. Maybe some bluray discs are not what they claim to be. I am really confused here.

This was a serious problem for me too. But I figured out what was wrong. You may need to restart the Easy Setup Wizard on the Oppo. Press "Setup", select "Device Setup", then select "Reset Factory Default". Go through the steps until you reach step 5. It will give you two options for the Audio Setting: Compatible or Advanced. Select "Advanced". And that should solve the issue of the Denon not decoding the source audio properly. Just make sure the decode setting is set to "Auto" on the Denon.
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post #1594 of 3803
5/25/10 at 3:03am
Laron, thank you a million! But now I lost the functionality of resuming some of my blu-ray discs. Maybe they were not resuming in the first place. None of the Godfathers for instance, or the last 2 Batmans, others do resume. But anyways after your tip now Dolby TrueHD and DTS-MA work well. Thanx again.
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post #1595 of 3803
5/25/10 at 8:36am
So it appears that only some and recent bluray discs can resume. Until recently I was using PS3 as player and resuming by putting bookmarks. With Oppo acquired I thought I could resume any BD's. Interestingly Oppo can resume CD's, SACD's, avis from USB... and not some BD's.
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post #1596 of 3803
5/26/10 at 1:06pm
I have a Denon 2808 which in the specs shows SACD support which I took to mean DSD over HDMI which it does. I am now considering buying a Denon 3310 which does not show SACD support. I have two Oppo Blu Ray's (83 & 80) both of which can output PCM and I just want to make sure the 3310 will play stereo & multi channel SACD's over HDMI if the Oppo is set to output PCM. Thanks for the help.
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post #1597 of 3803
5/26/10 at 1:19pm
In addition to dropping to the lower Audyssey MultEQ (vice the MultEQ XT in the 2808) and losing the ability to process SACD DSD when the 3310 replaced the 2809 .... it still retains the ability do play Multi channel PCM (as do all Denon AVR models). You might want to also consider a refurbished 3808 (Dakmart) for roughly the same price which would retain the features of your 2808 as well as gain Audyssey Dyn EQ and VOL with the upgrade package.
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post #1598 of 3803
5/26/10 at 3:32pm
Don't worry they will drop more in price as the new models approach.

Crutchfield has a boatload of the 3310's. I think they will be at this price point when the 3311's go public.

I think Denon was a complete failure with the 10 series. Having using Denon for the past 30 years, and now look at all of the problems with these...

Quote:
Originally Posted by mhtom View Post

J&R through Amazon. The price is $799 now though.
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post #1599 of 3803
5/27/10 at 2:09pm
mrcarnut, 3310 does pcm, but why bother? I have always chosen to listen to SACD's 5.1 analogue. My Oppo 83 is hoked 7.1 to 3310 and the sound is unbelievable (downmixed to 5.1). Better than my old AVR-3806
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post #1600 of 3803
5/27/10 at 2:17pm
Quote:


Crutchfield has a boatload of the 3310's. I think they will be at this price point when the 3311's go public.


Not anymore they don't. they have been featuring it on the site and it's now showing as out of stock.

I punched out on J&R, and then Amazon dropped 50 bucks to 750.
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post #1601 of 3803
5/27/10 at 3:53pm
I would avoid the 3310, especially with the new units around the corner.

My sales rep. will sell the 3310 for $700 delivered, or get the 990 for $650.

Too many problems identified to consider this purchase.

If they go to $500, I might.

Crutchfield has more units arriving on June 2nd. Believe me, there is a boat load of these receivers. The price will be lower!

Kinda tells you how much they make on these. ~60% profit.

Quote:
Originally Posted by John Kane View Post

Not anymore they don't. they have been featuring it on the site and it's now showing as out of stock.

I punched out on J&R, and then Amazon dropped 50 bucks to 750.
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post #1602 of 3803
5/27/10 at 6:10pm
I'm interested in replacing my aging 3806 with a 3310, especially now that the going prices are half the MSRP. I've noticed references to "issues" with the 3310 but it's hard to sift through 54 pages of entries to figure out what they are. Would someone be kind enough to summarize these issues?
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post #1603 of 3803
5/27/10 at 7:18pm
Quote:
Originally Posted by PCTools View Post

Too many problems identified to consider this purchase.

Other than some folks having problems with the network feature, what other issues are you referring to?
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post #1604 of 3803
5/27/10 at 7:49pm
Quote:
Originally Posted by mooneydriver View Post

I'm interested in replacing my aging 3806 with a 3310, especially now that the going prices are half the MSRP. I've noticed references to "issues" with the 3310 but it's hard to sift through 54 pages of entries to figure out what they are. Would someone be kind enough to summarize these issues?

The only common issue that would come up on a regular basis was a networking issue traced to a defect on the network board. The only way to resolve the problem was to send the unit to Denon (or take it to a service center) where a replacement network board would be installed.

Some folks, including one particular poster who seems to have an axe to grind against Denon, claim to have had the network failure on more than one unit (after returning a problem unit back to the dealer & getting a replacement). I may be wrong, but I don't believe there have been any reports of boards re-failing after replacement by Denon. Reports of the problem have also died-down which would seem to indicate that the problem perhaps only affected earlier production units or a particular batch of earlier units.

Another issue that was reported by some users last fall (regarding 'helicopter' sounds when the 3310 was paired with some Samsung & LG bluray players). That problem was fixed via firmware update late last year.

But, at half of MSRP, the 3310 is very feature-rich and solid bargain IMHO. There are many happy & satisified users, including myself. My unit has been rock-solid since mid-November.
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post #1605 of 3803
5/28/10 at 4:58am
Quote:
Originally Posted by jdsmoothie View Post

In addition to dropping to the lower Audyssey MultEQ (vice the MultEQ XT in the 2808) and losing the ability to process SACD DSD when the 3310 replaced the 2809 .... it still retains the ability do play Multi channel PCM (as do all Denon AVR models). You might want to also consider a refurbished 3808 (Dakmart) for roughly the same price which would retain the features of your 2808 as well as gain Audyssey Dyn EQ and VOL with the upgrade package.

JD,

Based on your recommendation I am looking at the 3808. A couple of questions.

1. The specs do not show the 3808 having MultEQ XT - Is this true?
2. With the feature pack upgrade will the 3808 show Dyn EQ & Vol on the receiver display? If not how do you know it is on?
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post #1606 of 3803
5/28/10 at 5:19am
1. No, it does have MultEQ XT (the 2808/988 and higher have the XT).
2. When "Dynamic EQ" is ON it will show up on the front panel display. If there is no box around the words, it means Dyn VOL is OFF, if there is a box around it it means Dyn VOL is ON. Dyn VOL cannot be ON unless Dyn EQ is also ON.

See p. 8 of the 3808 Addendum Owners Manual for more info under Downloads and Manuals.
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post #1607 of 3803
5/28/10 at 1:37pm
I have the following connection:

Window 7 based PC ----> AVR 3310 ----> Samsung LED TV with both connections via HDMI.

Until yesterday everything was working fine. But today I cannot get the PC display on TV. The display starts ok with the message "Starting Windows", but then it goes blank. Also the display works OK in "Safe Mode" of the window 7.

I have reset the microprocessor and changed the HDMI cable, but no luck. Also when I connect the PC directly to Samsung vis HDMI, it works just fine.

Any suggestion guys. Thanks in advance.
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post #1608 of 3803
5/28/10 at 6:09pm
Every single time I turn on my tuner I get a Firmware Update notification, but when I go to update it, everything is current. Anyone else getting this? Any ideas?
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post #1609 of 3803
5/29/10 at 7:33am
Quote:


Until yesterday everything was working fine. But today I cannot get the PC display on TV. The display starts ok with the message "Starting Windows", but then it goes blank. Also the display works OK in "Safe Mode" of the window 7.


When windows first starts up it defaults to a low resolution display mode and then applies the monitor resolution settings after the driver loads. And in Safe Mode, you always stay in the low res format, and the TV can display that format/Denon can pass it.

Most likely the display pixel resolution that the PC is trying to load is not one of the standard TV formats. Either the video card can't generate the preferred mode or the TV doesn't like the mode that the card is in.
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post #1610 of 3803
5/29/10 at 8:33am
Quote:
Originally Posted by SteveK2 View Post

The only common issue that would come up on a regular basis was a networking issue traced to a defect on the network board.

what exactly does that mean? my current receiver is not networked. Hell, my hone is not networked! So can you explain a little deeper what it means?

This is in my ball park as far as price, and features. But Trying to sift thru all the receivers that might work for me. Onkyo is another on the list 3007...
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post #1611 of 3803
5/29/10 at 8:38am
I have my 3310CI Amp assign set to Normal (7.1). Am I also able to use Zone 2 and/or 3 to drive my outside speaker (Advent) by connecting the red/white audio cable to Zone 2 or Zone 3?.

Is there any way to connect the single back male cable from the back of the Advent controller or do I have to use a red/white RCA audi cable splitter?
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post #1612 of 3803
5/29/10 at 8:57am
If the Advent is a "powered" speaker or is connected to an external amp then yes, you can connect a red/white RCA cable from the Zone pre-out to the amp or speaker. You'll likely need a "Y" cable adapter to connect the two though.
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post #1613 of 3803
5/29/10 at 12:16pm
Quote:
Originally Posted by stretch View Post

what exactly does that mean? my current receiver is not networked. Hell, my hone is not networked! So can you explain a little deeper what it means?

Units with the network card problem/issue lost all capability to connect to the internet/home networks....so, no internet radio capability, no firmware upgrade capability, no ability to play shared media files on home network...you get the idea....nada networking if the on-board network card goes belly-up.

If you don't care about network capability, then even if you had a unit with a bad network card, you'd still be able to use the receiver.
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post #1614 of 3803
5/29/10 at 12:59pm
Quote:
Originally Posted by SteveK2 View Post

The only common issue that would come up on a regular basis was a networking issue traced to a defect on the network board. The only way to resolve the problem was to send the unit to Denon (or take it to a service center) where a replacement network board would be installed.

Some folks, including one particular poster who seems to have an axe to grind against Denon, claim to have had the network failure on more than one unit (after returning a problem unit back to the dealer & getting a replacement). I may be wrong, but I don't believe there have been any reports of boards re-failing after replacement by Denon. Reports of the problem have also died-down which would seem to indicate that the problem perhaps only affected earlier production units or a particular batch of earlier units.

Another issue that was reported by some users last fall (regarding 'helicopter' sounds when the 3310 was paired with some Samsung & LG bluray players). That problem was fixed via firmware update late last year.

But, at half of MSRP, the 3310 is very feature-rich and solid bargain IMHO. There are many happy & satisified users, including myself. My unit has been rock-solid since mid-November.

Are you referring to me who "has the ax to grind". I only ask because I did complain about having THREE 4810's with bad boards but overall an very happy with the denon...
Best,
Chris
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post #1615 of 3803
5/29/10 at 12:59pm
My 3310ci is telling me there is a firmware update available a couple of times a week. When I press enter and check, it takes me to the Audyssey update, but says I haven't purchased any new upgrades. I check the firmware and it ends up saying "Latest" (with ----- for the date) and there is no update. Is it just trying to get me to buy the Audyssey DSX upgrade?

It is getting pretty annoying.
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post #1616 of 3803
5/29/10 at 2:01pm
Quote:
Originally Posted by CCONKLIN1 View Post

Are you referring to me who "has the ax to grind". I only ask because I did complain about having THREE 4810's with bad boards but overall an very happy with the denon...
Best,
Chris

Nope, not you. No issue with anyone having a complaint after 3 bad units (regardless of model). That alone doesn't constitute having an axe to grind in my book.
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post #1617 of 3803
5/29/10 at 2:07pm
Quote:
Originally Posted by Cheezmo View Post

My 3310ci is telling me there is a firmware update available a couple of times a week. When I press enter and check, it takes me to the Audyssey update, but says I haven't purchased any new upgrades. I check the firmware and it ends up saying "Latest" (with ----- for the date) and there is no update. Is it just trying to get me to buy the Audyssey DSX upgrade?

It is getting pretty annoying.

Firmware update or firmware upgrade? Two different things & two different notification settings. Check your notification settings and turn off the one for firmware upgrade and you won't see these anymore.
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post #1618 of 3803
5/29/10 at 6:22pm
Quote:
Originally Posted by SteveK2 View Post

Firmware update or firmware upgrade? Two different things & two different notification settings. Check your notification settings and turn off the one for firmware upgrade and you won't see these anymore.

I see that there are two things. "Update Notification" and "Upgrade Notification". Yes, I could turn off the one that is triggering the notifications, but I WOULD like to to be notified when there is a new update or upgrade available.

Is everyone else seeing the same BUG that I am that you are being notified of an available "upgrade" a couple of times a week. I chose not to buy this one, but would like to be notified of any others, so turning it off, while it would solve the over notification problem, is not a long term solution.
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post #1619 of 3803
5/29/10 at 8:01pm
I notice that Denon now has it's 3311 listed on their website but none of the resellers seem to have it in stock yet.
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post #1620 of 3803
5/30/10 at 9:57am
Quote:
Originally Posted by Cheezmo View Post

I see that there are two things. "Update Notification" and "Upgrade Notification". Yes, I could turn off the one that is triggering the notifications, but I WOULD like to to be notified when there is a new update or upgrade available.

Is everyone else seeing the same BUG that I am that you are being notified of an available "upgrade" a couple of times a week. I chose not to buy this one, but would like to be notified of any others, so turning it off, while it would solve the over notification problem, is not a long term solution.

Just ignore it. While reading this thread I remember complaints about ghost upgrade notifications. It disappears in a minute. I turned off automatic notifications. You can always check manually.
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › ** OFFICIAL ** Denon AVR-3310CI/990 Owner's Thread