** OFFICIAL ** Denon AVR-3310CI/990 Owner's Thread - Page 122

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Dolby Digital EX is a 6.1 surround format that can expand the 6.1 to 7.1 as well. Most likely you'll just want to use DD PLIIx - Cinema. The older "5 CH Stereo" or current "Mult CH Stereo" simply mirrors the FL/FR speaker audio to the surround and surround back speakers (usually best for parties when you want the same stereo audio spread throughout the room).

I am reviewing things and I am guessing for music send from my Windows 7 PC via HDMI, I want to do exactly what you recommended before- hit the "STD" button, toggle to PLIIx, but then hit the "Music" button. Then if I watch a steaming video, switch back to "Cinema". Is this right? And what is the difference between "Cinema" and "Music"?

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The "Cinema" setting focuses the dialog around the center channel while the "Music" setting spreads it out to the FL/FR speakers more. You may find Cinema works best for both types of audio, although you can set up a Quick Select for each one if you prefer.

Thanks again!

I ordered an HK AVR-1650 for $300. If it gets struck by lightning, I won't feel near as bad.
It has no network and "only" 5.1 but that's all I need.
Shall I tell the shop to keep it or does someone here want it for parts?
I'll sell it for $50 + shipping.

I have another Audyssey question. I was reading around while searching for a possible subwoofer upgrade, and it was mentioned in another thread that with Audyssey that you should set all the speakers to "small". Is this accurate? I am using Infinity towers for my front L/R and surround L/R, and Bookshelf speakers for the Surround (rear) L/R. So I set them to large since they are pretty big speakers physically.

What does the Denon actually change with the "small" versus "large" speaker setting? I assumed that it would just send lower frequencies to a speaker set to large.

Audyssey is actually irrelevant here, proper bass management is good form with or without Audyssey. Regardless of how "big" they are physically, your subwoofer is still better at handling the low frequencies for which it was designed.

read here: http://www.audyssey.com/blog/2009/05/small-vs-large/

That is why I like reading here. Pick up a lot of cool information I would overlook otherwise! Thanks!

Well mine is back home again. They said the bias voltages on the preamp input board were way off causing it to go into protection mode. They said it probably shipped from the factory like that. I guess only time will tell, we just gave it a pretty good workout with echoes and it survived so we will see.

hope it works out for you you've been through enough!

To start off I want to thank you for your exellent advice on setting up Denon products. Without these guidlines many of use will be lost completely.

On page 16 of SETUP GUIDE AND FAQ ( Can I watch TV when the Denon is OFF) some help is needed.
I have a Denon 3310 and a Samsung Series 5 LCD (32 inc) TV. When the Denon is switched off only the picture is passed through to the TV and no sound.. I followed your explanation as how to disable the HDMI-CEC control in the TV. This I have done and still no sound. I then re-set my DSVT HD Decoder which take a while and the sound was there. I have struggled and changed all setting for two whole days to get audio pass through the Denon without switching it on but without any sucsess. After the re-set has completed the AUDIO was there.. I was over the moon with joy. This however was short lived. When I switched the TV OFF and also the cable satelite dish I wanted to see if all is well after turning ONN again. Not so . The Video was there but no sound.. I once again re- set the Cable box and the sound was back.. What must I do to have sound without switching the AVR on. My wife watches TV in the early mornings before so goes to work and dont want to use the Denon with all is Surround Sound effets,, only TV audio and the picture..

We had no problems with our earlier Denon 2309. There everthing worked just fine.. HELP PLEASE AS I HAVE EXHASUSTED ALL POSSIBLE OPTIONS.

Thanks my friend

Sorry Folks - The previous message was intended for Batpig...

That's good to know....I was going to answer the question, but now I don't need to.

Hi Grimlock121

I still havent had any response from Batpig and your feedback/input will be more than welcome..

corrie- I have my cable box hooked up to the TV via HDMI, and also to my 3310 via component cables (or maybe the other way around... been so long since I did it I'm not sure which goes where anymore). This way I can select (on the TV) wether I want to watch cable through the Denon or direct from the box... works great. I use the pass thru signal for my PS3 so my wife can pop in a DVD and not have to mess with anything and use the TV speakers... works well this way too. I have noticed that some Blu-ray (and games) will not pass sound when using pass thru, but I think that is because I have the Denon set up to do the audio decoding (PS3 is outputting PCM) so my theory is that when it is off (or in standby) it does not decode the audio signal, so anything too complex is not passed. Only reason I mentioned all that is because it is an inconsistant problem that I have when using the pass thru, and sounds a lot like what you are experiencing. The way mine is set up though, it's not really a problem because I want the Denon powered on for movies. Hope that helps

I don't have mine setup to do this but based on what you are describing it sounds like an hdmi sync issue

I spilt the hdmi out from the cable box in my bedroom in order to use it in my family room directly below and have run into this issue. In order to fix it I had to have both TVs on then power down the cable box and back on before getting audio through either TV. Once I got them all to sync I can turn either on separately and audio comes through properly

Hdmi handshaking can be a pain sometimes if that's what it is

Thanks for your feedback. I have tried hooking up the cable box via HDMI and digital ( both coaxial and optical) but no souind. Beautiful picture but no sound. This never happend with my pevious 2309 Denon. To switch between HDMI on the TV remote and changing back to the Denon is fine by me but it makes it all so complicated.. Once I reset my cable box then there is sound but if I choose to shut down the TV and restart no sound.. It all sound so strange..
Thanks again my friend..
I also want to ask another questuin re Audyssey. Would you be able to assist??

corrie - unfortunately it sounds like there is some fundamental HDMI incompatibility with the display and the box when passed through the HDMI repeater (the AVR). HDMI is a funny beast.

there are several good suggestions for trying to work around HDMI "handshake" problems in the troubleshooting section at the beginning of the xx12 owner's thread here: http://www.avsforum.com/avs-vb/showt...hp?t=1334369#L

hopefully one of those options will work. But, at a certain point, if it don't wanna work it just may not. Since you have already tried disabling HDMI-CEC on the display and you are still having problems, it might be a bad sign

feel free to ask any Audyssey-related questions of course, although make sure you have read through the Audyssey section of my FAQ at my website and also this excellent Audyssey FAQ/setup guide: http://www.avsforum.com/avs-vb/showp...ostcount=51803

Thanks Batpig for the links. This is what makes this forum so valuable. I have sent you a PM. Your input will be appreciated
Thanks again

I was kidding.

Once I have connected my 3310 to the homenetwork a flag is posted on the LCD indicating that a firmware update for this unit is available.. Should one select this or just ignore as I have read somewhere that these thing are better left alone if one does not know exactly what to do.. Help will be appreciated
Thanks Guys

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Depends on whether you have replaced the NIC on the 3310CI yet or not as updating may cause it to fail if not. If you're inside the 2 year warranty of the 3310CI, then no worries, otherwise it will cost you about $150 to replace on your own if it fails, although fairly easy to do. If you choose not to update, you can set the "Firmware Update" setting to OFF so you don't keep getting that notice.

Thanks JD for the info. Will take action accordingly.

Well, mine died yet again. I currently have an open case with denon to see if I can get it replaced instead of repair attempt after repair attempt. 90 days of ownership, 25 days of use.

Good news, Denon is replacing mine instead of trying to repair it. Replacement should be shipped tomorrow. Once I got in touch with the correct person at Denon I was treated fantastic and talked to like a person instead of a bother. They even credited all the days I was without it (60) and added it on to the end of my warranty. Hopefully I can now go bact to being a proud Denon owner without worrying constantly if this thing is going to **** off for no reason.

what are they replacing it with? I would hope it's a newer model (e.g. 3312ci). I can't imagine they have any 3310ci's left in stock and the newer models are significantly more fully featured.

Replacing with a 3310. They said they had them in stock.

I'll be honest: I would get on their case and hassle them hard to give you a newer model. Considering the number of failures + repairs you've had, that should be standard practice. I can't believe they want to replace your (now) old model with another of the same model, it's 3 generations old now.

The 3310ci had poor reliability, especially with networking. The 3311ci and newer models have better reliability and more features (MultEQ XT, Airplay, etc). Push them.

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It's most likely a 3310CI refurb as they also sell them on their Refurb web page.

Mine was a refurb, I bought it in february and only had it 20 days before it failed.