Samsung Edge Lit LED: Dark Corner Patches...?

Originally Posted by Jammer1969

Hi all,
recently purchased the B7100 (40") series Samsung LED backlit set which is beautiful however, the screen shows dark patches in all 4 corners in brighter screens or uniform coloured screens. Has anyone in the forum had this experience with the 6,7 or 8 series LED's & if so what have you done about it. Can it be repaired. If you've swapped your panel for a new replacement with the retailer or Samsung has it fixed the problem. Do all of the sets in this series suffer from this problem as a design flaw?
I still have a week to return it to the retailer but will hold off till a service guy looks at it first in a few days time. Really appreciate your thoughts and input on the subject,

Thanx

Brad

Originally Posted by Vermifuge

The dark corners are a known quirk of the Samsung 6, 7 and 8k lines. At least one person on the forum has put in a call to samsung and had his panel replaced with success. However, for most the dark corners are not an issue. Being only visible in the brightest of scenes, most people focus is on the center of the TV and not at the corners.

Originally Posted by jorial79

Most people focus on the center of the screen? LOL. I would get another tv, especially if it annoys you. You could see if samsung could fix the tv but this person is right, it is a problem with all of these thin led models. Only the local dimming samsung led tvs don't have this problem. Thats why I got the a950. How long ago was your purchase?

Originally Posted by Jammer1969

I picked it up a week ago, so it's fine to return it and i'm going to. I've just been back to the retailer with some full screen pure white JPEGS on a USB stick and tested them on 4 other Sammy LED's from this series, the 1st one had exactly the same problem but the remaining other 3 were pure white from corner to corner so it looks to be only the odd set that suffers from this problem. That being the case i'll keep exchanging the beast until I get one that is right...and why the hell shouldn't I or anyone else for that matter considering the high cost of these sets.

Originally Posted by ink4n3

I have the same problem with my samsung 55in 7100. I filed a repair request with samsung online and was called by my local samsung rep yesterday. He said the tv's were designed to have darker corners to prevent light bleed but it should not be noticable during normal tv watching. He said if I could show him pictures of it happening when watching tv that they would replace the screen. I emailed them the pics last night so I'm hoping that's all I need to get a screen replacement.

Originally Posted by topr

Your service rep is on crack...this is a well known issue with this set. To say it's there to prevent light bleed is nonsense. There are plenty of cases of folks getting replacements or in house repaires for this problem (so I've read on this forum). If some of these sets have the problem and some don't, which one would you rather have.

Originally Posted by ink4n3

I have the same problem with my samsung 55in 7100. I filed a repair request with samsung online and was called by my local samsung rep yesterday. He said the tv's were designed to have darker corners to prevent light bleed but it should not be noticable during normal tv watching. He said if I could show him pictures of it happening when watching tv that they would replace the screen. I emailed them the pics last night so I'm hoping that's all I need to get a screen replacement.

Originally Posted by Jammer1969

Just get's stranger & stranger...
the techie came this morning and swapped out the panel...smokey corners gone...me now happy (except that now there is dark patches in the middle top & bottom centre of the screen). This is not the strange part, you see the model I purchased was a B7100 and I noticed in the menus post repair that it is now listed as a B7000. I'm based in Australia and we have no B7000 here in the Sammy catalogue...weird? Want weirder still, the motionflow which runs at 100htz is now labled in the menus and demo mode as running at 200htz...this is a 40" B7100...how does it run at 200htz, I understand that only the 8 series does this...I could not be more confused, is this going to impact when I do a firmware upgrade, what TV do I now own...I hate Samsung! I called them & they told me not to worry about it but couldn't explain it or tell me what unit I now have sitting in my lounge room...

Has anyone got a comment to make about what the hell is likely going on...?

I should have gone the Panny

Originally Posted by Jammer1969

CCFL's...you mean LED's in this case, right?

Originally Posted by Jammer1969

See this link for an update on the situation...it gets better & better

http://www.youtube.com/watch?v=JNmvU-Jz6dY

Originally Posted by Jammer1969

Here are some pics of the flashlighting mentioned above in low light conditions...

Originally Posted by Jammer1969

The retailer won't refund or swap as it's been 3 weeks since the sale and Samsung won't refund or replace because they don't give a ****, so it kind of takes the element of choice out of the equasion Boky, what am I supposed to do???

Originally Posted by Jammer1969

The retailer won't refund or swap as it's been 3 weeks since the sale and Samsung won't refund or replace because they don't give a ****, so it kind of takes the element of choice out of the equasion Boky, what am I supposed to do???

Originally Posted by Jammer1969

The retailer won't refund or swap as it's been 3 weeks since the sale and Samsung won't refund or replace because they don't give a ****, so it kind of takes the element of choice out of the equasion Boky, what am I supposed to do???

Originally Posted by wallstreet123456

If you paid by credit card dispute the charge. The credit card company might be able to help with an issue like this.

I have had luck in the past going this way.