So am I really insane? Why is it that Optoma is the one claiming a defect is normal and acceptable and I am the one being attacked as unreasonable and having my expectations too high? Why am I under attack here.
What I am hearing from this (k, so only 2 or 3 attacks) is that my 3 year old HD70 for under $1k is one of the few projectors without defects? Are people telling me that most projectors have defects and as long as it's the cheapest projector that a brand makes, it's considered normal???
And yes, if I bought an Aveo with a warranty and it only ran on 3 of the 4 cyls but still drove and ran, then YES, I would expect GM to fix it. Not the best example, but the point is that I have a brand new projector with a defect, and it's under warranty and even under the return period, and the company is saying "sorry, but it's entry level and that means defects are normal and accepted". And I am the one being unreasonable?
The only thing I was expecting from the HD20, was that it would be just like my HD70, but 1080p. That is all I was expecting. And other than this defect that they won't fix, it is just like the HD70 but brighter. And I am perfectly happy with the HD20 except for the defect.
I should get it back in the mail sometime next week. I will post the video and while I am sure there will be plenty of people who say the issue is no big deal, it's still a defect.