I spoke with George Reamsnyder yesterday on the phone. He worked for B&K for many years and is now with Eastern Elite Audio Video. You may have seen his contact information at bkcomp.com. EE-AV is a startup company that is not only doing repairs on previous B&K equipment, but I got the scoop that they are working on their first piece of equipment. I don't have many details, but he said it is a 2 channel amplifier and is due to come out within the next couple of months. It has been designed by previous B&K designers and I got the impression that it was being built right here in the USA.
I'd love to hear more about what others know about the above mentioned equipment.
I now want to document some information about my AVR507.
EE-AV is charging $95 to diagnose and repair (up to 1 hour) your equipment. Parts are extra if needed. Every hour of labor after the first hour is $85. They have a Paypal account that they use for billing. You pay for return shipping, but they charge you their reduced business rate.
My AVR507 is doing the exact same thing an AVR305 was doing. George has all the previous repair information that B&K did. He told me that the sound dropouts of my AVR305 was caused from a bad cap on the power supply and mentioned that if this was the problem with my AVR507, it would be an additional $20 for that part.
My AVR507 has version 1.04 on it. George said that the latest firmware version for the AVR507 is 2.03 and they have all the firmware updates for all B&K equimpment. 2.03 is mainly for fixing an issue when changing channels from PCM to AC3. While doing this, the signal can get lost. So anyone out there who needs a firmware update can have it done at EE-AV. He also mentioned that they can update firmware on any equipment sent in for repair at no additional charge.
Below is some contact information for those of you who need repair or information on EE-AV's new equipment coming out soon.
Eastern Elite Audio Video