Panasonic 11G/12G/13G black levels have seemingly doubled overnight? - Page 70

I guess the only way to get a quality plasma is to get a second mortgage and buy a Kuro. That's all everyone talks about so it must be the ****.

Oh well. You get what you pay for. I'll still enjoy mine until OLED is affordable. Then it's going in the guest room.

I only watch HD cable channels and about 2 blu rays per week so I see a variety of programming and I think my blacks look pretty good. I try to pay attention on scenes such as night time views of city scapes and things of that sort where I can really see how much detail and black their is. I am not disappointed as to what I see but knowing it could and should be better really yanks my chain. As most of you hae done I purchased this set for the deep blacks that were advertised and for the THX mode and both are broken so to speak.
I really can't compare my blacks of now to what they were originally as I bought my set back in June and I feel lucky on days when I can remember what I did yesterday let alone 9 months ago.

Emailed Panasonic after the tech visited my home and found nothing wrong with my G10.

This was their reply:

"Thank you for your inquiry. Panasonic is aware of the posting on the forum and is currently investigating the matter. If you would like to be contacted by Panasonic once the issue is resolved please contact our Panasonic Customer Call Center at (800)211-7262. The hours of operation are Monday through Friday 9AM to 9 PM. Saturday and Sunday 10 AM to 7PM Eastern Standard Time. A representative will be available to assist you. PLease be prepared to provide your information (phone number, address, etc.). Also have your case number, which is listed at the top portion of your email, available at the time of the call."

love posters who make inaccurate assumptions about others.

I was merely looking for suggestions on how we could compile the data. I wouldn't expect anyone to drudge through 2077 posts. If I was expecting that I would have asked for it.

On forums like this you have regulars who've been through tens of thousands of posts as they were written, so when someone new comes along looking for something they expect them to go through hours upon hours of posts to find an answer.

And the search feature on forums is notoriously bad. Personally, instead of referring everyone to one huge, vague, 10,000 post thread, I'd rather see a bunch of smaller ones that are more specific to certain problems.

I love it when you ask for an answer, and instead of answering you, someone refers you to a 250 page thread.

The search function is quite good. Use multiple words. It works very well. There is also an advanced mode that is even better.

Personally, I have answered the same questions more than a dozen times in the same thread and a member asking the question yet again could have found the answer in less time by searching.

Larry

Is this a global issue?

I live in Australia and this has not been mentioned anywhere after Panasonic sold over 30,000 TVs over the last two months with their recent promo.

The Panasonic promo started 24 October 2009 offering a free bonus Blu-Ray HT or PVR valued at around $800 (TV range in price from $1500-$2000 for the 42g10-50g10), and I think many people would have watched 300-500 hours by now, but no mention of this problem on our local forums.
http://www.hdbonus.com.au/hdbonus/Gifts.aspx

Also wonder because the US model is the TC whereas ours is the TH, and I think the TC is THX certified whereas our TH is not, and maybe this is an important and relevant difference? But from the OP "D-Nice, through contacts at Panasonic, has confirmed this rising black level affects ALL 11G/12G ('08/'09) models at a specific hour count. There is no fix planned and it is apparently an unintentional goof on Panasonic's part."

I too watch tellie in a dark room and the excellent blacks was why I was looking at the pana plasmas. Was originally looking at the Samsung b650 LCD but read about its poor blueish blacks and then reviews like this one "The Panasonic Viera TH-P46G10A is the best plasma we've seen in the past 12 months, and is perhaps the best TV on the market."
http://www.cnet.com.au/panasonic-vie...-339296197.htm

Was all set to go shopping for the 50g10 next week but thanks to 2sheds found this thread because as I said no mention of this anywhere in OZ..
http://forums.whirlpool.net.au/forum....cfm?t=1368493

Search does work for some things, but also provides a bunch of unrelated topics you have to wade through. When I used it to find out how to access the service menu on a G10/15, I didn't come up with anything but someone saying to look in some other thread and a bunch of unrelated results. When I asked here no one would answer me. I ended up using Google to find it on another forum. Someone said to hold V on the television and press 0 three times on the remote.

I still have to locate V and try it. I just wish people would answer simple questions instead of expecting someone to wade through huge topics to find the answer.

But I digress...don't mean to derail the thread.

For the sake of the gods, just click on my signature. Where it says 'click here.'

Larry

This is what I'm talking about. Instead of simply saying hold V and press 0 three times, I'm referred to some huge thread with a bunch of links that I'm supposed to dredge through until I find the answer.

From my sig:
A Calibration Guide by Mistah_g: http://www.megaupload.com/?d=YF6CZQLG

What's so hard?

Larry

What does that have to do with knowing how to enter the service menu of a G10/G15?

Ok, I guess I'm officially retarded.

IT TELLS YOU HOW!!!

Larry

Not only that, it tells you what to do once you're in there!

That's perhaps even more useful than how to enter the menu!

Aberlink's post can be disregarded. One less real user with the problem....

Previous post...

Dec 1st said he got a panasonic plasma when he exchanged his Samsung. Another post said it had a manu date of December 2009.. lol. Plus on the 12th said he was at 200hours (would be 17 hours a day). Then at 300 hours he magically got the black issues, line issues, buzzing, etc. On top of that then exchanges for a 3rd tv a Kuro.

This is why I don't trust forum info. Some are probably legit in their problems but at what % cant we believe?

http://www.avsforum.com/avs-vb/showthread.php?p=17844784&highlight=#post17844784

He exchanged his Samsung on Dec 1st and the retailer got the replacement set in about a week and a half after that. That set was damaged by the delivery guys and the set he got after that one had a buzzing issue. He kept the V10 he got on Jan 4 and ran it nonstop for break-in and troubleshooting purposes (as many people here do and I am currently doing with a TH-65PF12UK).

Do your homework before you post things like this.

I noticed around the 300 hour mark...

I don't know how most people "won't see the problem" if they're actually hit by the rise in MLL. I didn't find this thread until I had issues and was searching for answers. The difference is blatantly obvious and I knew there was something wrong. I just never expected it to be so widespread and for Panasonic to be so unaccommodating.

Well, I finally heard back to my service inquiry through the Panasonic website that I posted above:


So basically, they think I'm an idiot and that my color settings are messed up?

The email came from: prodtv@callcenter.us.panasonic.com

Stop being so lazy and read the information others have posted on things you want to know about. You sound like a spoiled kid who has been spoon fed their whole life!

There was some discussion of the factory reset in the early pages of this thread. At least one poster reported that it seemed to return the black level of his G10 to normal, even if the effect wasn't lasting:

http://www.avsforum.com/avs-vb/showt...4#post17209684

Some seem to think that for those who have had success with A board replacement, it's actually not the new board but the fact that replacing it entails resetting the display that returns the black level to normal.

Why is posting how to enter the service menu so freakin hard? That's all I wanted to know to check my hours. Why do people insist on directing those asking to huge threads with useless links instead of taking 10 seconds and posting what people ask for?

I've never seen anything like it in my life. If you're not going to answer my question directly just ignore it. I don't have time to read half the forum to find a one sentence answer to my question.

G10 delivered on Jan.4th,2010.Now have 150hrs.best picture on a set near this price I've ever seen.My dilemma is do I keep it and gamble on it not getting the rise in blk lvl,or return it...30days.At 120 hrs,I set up PS3.Logged about 11hrs of MGS4(mixed with viewing).There is a ghost image from MGS4 present but only on a white slide.I understand I could get extended warranty and cover myself,but?Had I seen this thread I would not have purchased it.Now, it's in the house, set up and everyone drools over the PQ.How rampant is this? will all sets succumb to this as they reach the doomsday hour?Does anyone here have mega hours on a G and not have this problem?
Thanks

Wow, what everyone is trying to tell you is, we are all her to learn. And learning requires...research. Research leads to answers. As far as searching the whole forum...you have a search bar, use it!

I think we can all blame google for this.

Ten seconds to write a freaking manual just for you? Ten seconds?

The information has been available to everyone for at least four years. On the internet. Jeez! It takes ten seconds to find it. But I guess you have to look for it in order to find it.

Larry

Gave it a shot - don't notice a difference. Oh well.

Panasonic may have found a solution to the rising black problem - My 1 month old UK model TX-P42G10 looks like the "After" photos posted on this thread and has done SINCE IT WAS BRAND NEW! Apparently they've just made the black levels crap to start with, and then no-one will notice any future change :-(

yeah, I think I may fall into that category. But, the thing is how can one tell what the black level should be at without a light meter or a reference set to compare with?

I did and his post still sounds like BS. Went through 3 V10's in one month. Plus was able to get one with a manu date of Dec 2009 on Dec 1st. BS! On top of that he seemed to have a problem with two Samsungs and now has a Kuro. Plus bought the Kuro right after losing a job? 6 tv's in two months time and I am supposed to believe the problem is with the TV? Whatever man!