Attitude??? Are you serious??? You!!! You work for them!!! Did you not read that whole interaction? It sounds like you may be the one with comprehension problems. Let's take a new poll. Whoever thinks I am the one with the problems after reading that chat please post in Chad's favor, and if you think Chad needs improved reading comprehension skills, well, I will personally work on them with him if he would like providing I get enough votes in my favor. For goodness sake she couldn't find out if the freakin bezel could be removed which is a no brainer.