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Panasonic 11G/12G/13G black levels have seemingly doubled overnight? - Page 121

post #3601 of 10800
Quote:
Originally Posted by larryinri View Post

i'll say it again:

Panasonic advertises a cr of something like 2,000,000:1.

Assuming that your tv can produce 100 ftl which is very unlikely, that means the corresponding black level is 100/2000000 or 0.00005 ftl.

And you want to sue a very large company over marketing numbers? :d

larry

40,000:1
post #3602 of 10800
Quote:
Originally Posted by mustangs1 View Post

40,000:1

Okay. That's a black level 0.0025 ftL for a maximum output of 100 ftL. My point still stands.

Larry
post #3603 of 10800
My new TC-P65S1 picture looks so nice I think my head is going to explode.
post #3604 of 10800
I've had my G10 for a little over 8 months now I have no idea how many hours I've put into it, but I've used it almost everyday from 2-3hrs some days probably more. Is there anyway I can find out exactly how many hours I've put into the set? and also I can also tell my blacks aren't as good as they used to be, how are people on this thread getting their black levels measured? I don't think my blacks have risen as high as most peoples sets, or maybe they've came back down. I will post my TV's ftl once someone tells me how I can get it measured, thanks.
post #3605 of 10800
Quote:
Originally Posted by LarryInRI View Post

I'll say it again:

Panasonic advertises a CR of something like 2,000,000:1.

Assuming that your TV can produce 100 ftL which is very unlikely, that means the corresponding black level is 100/2000000 or 0.00005 ftL.

And you want to sue a very large company over marketing numbers?

Larry


HDguru just posted (and he has an in with the Panasonic people) that the S1 model and the new S2 model, have the same contrast ratios.

According to the Panasonic site; they claim that the S1 is 40,000 to 1 native, and the S2 has 2,000,000 to 1 native.

It gets kind of hard to figure it all out, when one of their own media shills can not keep track of all the BS that the manufacturer keeps throwing around.
post #3606 of 10800
Quote:
Originally Posted by greenland View Post

HDguru just posted (and he has an in with the Panasonic people) that the S1 model and the new S2 model, have the same contrast ratios.

According to the Panasonic site; they claim that the S1 is 40,000 to 1 native, and the S2 has 2,000,000 to 1 native.

It gets kind hard, when one of their own media shills can not keep track of all the BS that the manufacturer keeps throwing around.


Did you call me a shill for Panasonic?

Larry
post #3607 of 10800
Quote:
Originally Posted by chillspace View Post

I personally am glad that I had my V10 professionally calibrated only <50 hours out the box:

Before calibration: 0.0090 fL
After calibration: 0.007 fL

Now that I have some recorded values, hopefully, this will arm me with actual proof down the road if ever I run into this issue.

Hm, my understanding is that the phosphor characteristics change pretty rapidly in the first 100 hrs or so and measurements drift, hence the break-in slides to speed things up before calibrating. Not sure why you got a pro cal done with less than 50 hrs on it.

MLL should not be affected by calibration unless the pre-cal measurement was taken with the brightness setting too high. Folks, make sure your brightness value is not set too high before judging the black level. If your pro did anything more special (which is unlikely), let us know.


Quote:
Originally Posted by chillspace View Post

In the meantime, I have to agree with Rpresner, this may very well be isolated affecting a small percentage of sets and I truly hope those afflicted will get a fix for it soon. For me, I hope it doesn't happen. I for one am not using break-in slides, just using the TV with my normal viewing habits. I'll keep my fingers crossed for the next 500 hours, 1000 hours and 2000 hours

This whole discussion of "percentage of sets" with the black problem really depends on your definition of the "problem". If MLL doubles from 0.005 to 0.010 over 1000 hrs but with no severe IR, is that considered a problem? What if it triples to 0.015 or even 0.020? Some people would still be happy with these levels. But others won't be because they might have shelled out thousands of dollars based on rave reviews which were likely done with a fresh out-of-box set with "kuro-like" 0.005 ftL!

The measurement numbers, patent info and comments from both D-nice and Panasonic support the theory that most sets, if not all, will likely face some measurable amount of rise over relatively short time (1000 to 2000 hrs?) compared to the advertised half-brightness lifespan. IIRC, there have been only one or two measurements among many here that showed no rise (above 0.010 ftL) after substantial use. Even those may have been at slightly elevated levels compared to the initial out-of-box levels near 0.005 or 0.006 ftL for 58/65" panels and 0.008 ftL for smaller panels. IMO, the question is not whether or not we will see MLL rise, but by how much. I am cautiously optimistic that either A) the settling level for most sets won't be as bad as some seen here or B) Panasonic will eventually release a FW fix. If it's "A", they should at least take care of unlucky owners with real bad black/IR instead of stonewalling them like now.
post #3608 of 10800
Quote:
Originally Posted by LarryInRI View Post

Did you call me a shill for Panasonic?

Larry

No; HDguru. He really pushes the Panasonic line. Late last year; Panasonic was using his rave reviews on their own web site. He brags about his special access to them.
post #3609 of 10800
Quote:
Originally Posted by greenland View Post

No; HDguru. He really pushes the Panasonic line. Late last year; Panasonic was using his rave reviews on their own web site. He brags about his special access to them.


I agree about HDguru's predilection for Panasonic. But, even then, AFAIK there's no proof that they are paid by Panasonic. Or is there?

Larry
post #3610 of 10800
While this thread is 100% necessary and should continue, I think we all need to band together and spend our time elsewhere to fight this now!!! I have a proposal. I just wrote a review on Amazon.com as I am now the owner of a 65V10 that transformed into a 65" Vizio LCD with severe IR!!! It only took a Jan 2010 build 135 to 150 hours to develop it's "Panel Cancer". Yes we now need to dub it this as that is exactly what it is!!! Every owner of one of these infected panels needs to go online and write their own variation of this:

This is how your review will appear:


1.0 out of 5 stars BUYER BEWARE!!! DO NOT BUY PANASONIC PLASMAS!!!, February 8, 2010
By YarnSOupOFTHEDAY "SOups" (INDIANA) - See all my reviews
Panasonic is widely known as a major manufacturer of some of the most popular plasma displays available. What is not known however is that this company is EXTREMELY cruel and has no regard for the customers that pump out thousands of dollars for their sets. It is becoming more and more public as each day passes that one of the MAJOR features of this set (the only one in my opinion that would set it apart from the remaining plasma competition) it's black levels, are stripped away in an unacceptably short amount of time. Numerous long time members of enthusiasts website "AVS Forum" have posted results taken by actual light meters that their black levels had DOUBLED in as little as 200 to 300 hours of use. In addition, a feature that is a marketing gimmick to begin with also becomes even more of a non-feature when this bug in their software begins it's reign of terror on the panel. I am referring to none other that the "infinite black feature". Now you would think that this feature enables the T.V to display an infinite level of black in content viewed on the panel lending an unparalleled amount of depth, richness, and realism to the images. Um...no. All it does is drops an input with either no signal, or an image that does not require one pixel to be lit up to 0.00FTL. Which is essentially absolute black. Rest assured that if one lowly little pixel lights up, your infinite black 0.00FTL turns into 0.08FTL, which is not bad at all, but by no means infinite black. Hold on it gets better. This feature as useless as it is, is only available in the most useless of all AV selections, that's right folks, Vivid. Try this on Custom, Game, Standard, or even the mighty (sorry I just threw up a little in my mouth) THX mode, and it's a no go. Well, when the panel "Cancer" begins, one of the symptoms is that you may loose this wonderful feature. Essentially you will have an LCD with none of the perks of an LCD. The once rich deep picture becomes a washed out, uninspiring mess to look at. I hoped that I might be spared of this disease but as soon as I hit around 130 hours, my lush beautiful Panasonic plasma transformed into a 65" LCD that only gets half as bright as an LCD and none of the pop either. Not to mention I get a free side order of severe image retention to go along with it. There is no way Panasonic does not know exactly what is causing this. The "leaders" of this company could have all of the people that know every inner working of this T.V assembled in a room within a day if they wanted (which no doubt they did) and have the issue explained to them as this is a necessary "job" for every display to do. However, Panasonic is the only plasma that compromises it's black levels to do so. Voltages that charge the display's pixels need to be adjusted to compensate for wear on the materials in the panel. Panasonic basically bought themselves a stretch Hummer made of platinum to compensate for the little winky in it's pants. Basically I am saying that the voltage increases are way overcompensated. Sorry, I can be a little evil when I am angry. Anyway, this is the statement that Panasonic has released to C-Net.
"Panasonic Viera plasma HDTVs deliver exceptional picture performance throughout the lifetime of these products. Various elements and material characteristics of all electronic displays change with use over time. In order to achieve the optimal picture performance throughout the life of the set, Panasonic Viera plasma HDTVs incorporate an automatic control which adjusts an internal driving voltage at predetermined intervals of operational hours.

As a result of this automatic voltage adjustment, background brightness will increase from its initial value. After several years of typical use, the internal material characteristics will stabilize and no additional automatic voltage adjustments are required. The Black Level at this stabilized point will yield excellent picture performance.

The newest Viera plasma HDTVs incorporate an improved automatic control which applies the voltage adjustments in smaller increments. This results in a more gradual change in the Black Level over time.
Need I say more. Additionally Panasonic CSRs have told many customers that the investigation is complete and there will be no fix because there is no problem. Many chats on Panasonic's concierge chat feature were posted on the AVS Forum where they contradict themselves in the same chat over, and over again. Please google this issue and you will never buy ANYTHING with a Panasonic badge of shame on it again.

Go on Bestbuy.com and do it, Amazon and do it, anywhere that will let you write a review, copy, paste it and come out with guns a blazin!!! Think of how many plasma consumers make online purchases. Think of how many check customer reviews. Do you think Panasonic checks these retailer's websites to see how people think of their crappy products. I'd be willing to bet my baby makers that they do. So let this be the beginning of the end of Panasonic's unacceptable treatment to it's most valued customers. Let us strike a blow that will resonate even through the headquarters of Samsung, LG, and what the heck, even the all mighty VIZIO!!! COMINIYEAHAAA!!!!!!
post #3611 of 10800
Quote:
Originally Posted by afxtwn View Post

While this thread is 100% necessary and should continue, I think we all need to band together and spend our time elsewhere to fight this now!!! I have a proposal. I just wrote a review on Amazon.com as I am now the owner of a 65V10 that transformed into a 65" Vizio LCD with severe IR!!! It only took a Jan 2010 build 135 to 150 hours to develop it's "Panel Cancer". Yes we now need to dub it this as that is exactly what it is!!! Every owner of one of these infected panels needs to go online and write their own variation of this:

This is how your review will appear:


1.0 out of 5 stars BUYER BEWARE!!! DO NOT BUY PANASONIC PLASMAS!!!, February 8, 2010
By YarnSOupOFTHEDAY "SOups" (INDIANA) - See all my reviews
Panasonic is widely known as a major manufacturer of some of the most popular plasma displays available. What is not known however is that this company is EXTREMELY cruel and has no regard for the customers that pump out thousands of dollars for their sets. It is becoming more and more public as each day passes that one of the MAJOR features of this set (the only one in my opinion that would set it apart from the remaining plasma competition) it's black levels, are stripped away in an unacceptably short amount of time. Numerous long time members of enthusiasts website "AVS Forum" have posted results taken by actual light meters that their black levels had DOUBLED in as little as 200 to 300 hours of use. In addition, a feature that is a marketing gimmick to begin with also becomes even more of a non-feature when this bug in their software begins it's reign of terror on the panel. I am referring to none other that the "infinite black feature". Now you would think that this feature enables the T.V to display an infinite level of black in content viewed on the panel lending an unparalleled amount of depth, richness, and realism to the images. Um...no. All it does is drops an input with either no signal, or an image that does not require one pixel to be lit up to 0.00FTL. Which is essentially absolute black. Rest assured that if one lowly little pixel lights up, your infinite black 0.00FTL turns into 0.08FTL, which is not bad at all, but by no means infinite black. Hold on it gets better. This feature as useless as it is, is only available in the most useless of all AV selections, that's right folks, Vivid. Try this on Custom, Game, Standard, or even the mighty (sorry I just threw up a little in my mouth) THX mode, and it's a no go. Well, when the panel "Cancer" begins, one of the symptoms is that you may loose this wonderful feature. Essentially you will have an LCD with none of the perks of an LCD. The once rich deep picture becomes a washed out, uninspiring mess to look at. I hoped that I might be spared of this disease but as soon as I hit around 130 hours, my lush beautiful Panasonic plasma transformed into a 65" LCD that only gets half as bright as an LCD and none of the pop either. Not to mention I get a free side order of severe image retention to go along with it. There is no way Panasonic does not know exactly what is causing this. The "leaders" of this company could have all of the people that know every inner working of this T.V assembled in a room within a day if they wanted (which no doubt they did) and have the issue explained to them as this is a necessary "job" for every display to do. However, Panasonic is the only plasma that compromises it's black levels to do so. Voltages that charge the display's pixels need to be adjusted to compensate for wear on the materials in the panel. Panasonic basically bought themselves a stretch Hummer made of platinum to compensate for the little winky in it's pants. Basically I am saying that the voltage increases are way overcompensated. Sorry, I can be a little evil when I am angry. Anyway, this is the statement that Panasonic has released to C-Net.
"Panasonic Viera plasma HDTVs deliver exceptional picture performance throughout the lifetime of these products. Various elements and material characteristics of all electronic displays change with use over time. In order to achieve the optimal picture performance throughout the life of the set, Panasonic Viera plasma HDTVs incorporate an automatic control which adjusts an internal driving voltage at predetermined intervals of operational hours.

As a result of this automatic voltage adjustment, background brightness will increase from its initial value. After several years of typical use, the internal material characteristics will stabilize and no additional automatic voltage adjustments are required. The Black Level at this stabilized point will yield excellent picture performance.

The newest Viera plasma HDTVs incorporate an improved automatic control which applies the voltage adjustments in smaller increments. This results in a more gradual change in the Black Level over time.
Need I say more. Additionally Panasonic CSRs have told many customers that the investigation is complete and there will be no fix because there is no problem. Many chats on Panasonic's concierge chat feature were posted on the AVS Forum where they contradict themselves in the same chat over, and over again. Please google this issue and you will never buy ANYTHING with a Panasonic badge of shame on it again.

Go on Bestbuy.com and do it, Amazon and do it, anywhere that will let you write a review, copy, paste it and come out with guns a blazin!!! Think of how many plasma consumers make online purchases. Think of how many check customer reviews. Do you think Panasonic checks these retailer's websites to see how people think of their crappy products. I'd be willing to bet my baby makers that they do. So let this be the beginning of the end of Panasonic's unacceptable treatment to it's most valued customers. Let us strike a blow that will resonate even through the headquarters of Samsung, LG, and what the heck, even the all mighty VIZIO!!! COMINIYEAHAAA!!!!!!

I am sorry, but you might want to consider getting some help for yourself. You expect someone to take your review seriously? Come on!
post #3612 of 10800
Quote:


3) If they can find a workable fix, they'll release a firmware.

The problem is that this is not necessarily true. They can just say oh this is fixed on newer models and expect us all to go buy new TVs.
post #3613 of 10800
at afxtwn. At least his "review" didn't include anything about food.
post #3614 of 10800
Which is precisely what they told us to do in a very nicely written way.

Forget about a fix, it ain't comin'...
post #3615 of 10800
about my case regarding the black level rise and the increase of IR since this has happened. as i spoke to him i could tell he was pretty po'ed, but so was i. i asked him if panasonic was still investigating the black level rise because i read the response they had given to cnet and he stated that is the statement for now and it could change. he stated they are still investigating the claim. i stated that i was concerned about the black levels rising ,but more about the IR and how it seems to be getting worse and lasting longer. i told him it seems to take much longer then even the first few hundred hours i had the tv for it to go away(i don't want burn in). he then told me that panasonic takes these claims very serious and they will investigate this and he assured me that the people/owners that are having these claims will be notified when the investigation is complete. i then asked him why they made the statement that this is normal and he stated that until they investigate is complete that is there stand. he then went on to tell me that i didn't need to contact them anymore in regards to this as they have it documented the times i have called and i stated good and so do i. he then stated he hoped he answered all my questions and asked to just give them time to investigate. i said that is fine i am just made that i paid good money for this plasma tv specifically for the black levels and in less then a year they are no better or worse then my lcd i use for my computer. i also stated that i had to have a board replaced in the first few months as the tv turned off and would not turn back on. he stated he understood and stated something like panasonic stands behind there products and just give them time to investigate. he stated continue to use the scroll bar for the IR to reduce or eliminate it and he thanked me for being a panasonic customer. all in all i was glad to hear they are supposedly still investigating the issue ,but not happy that they don't think my IR has anything to do with the rising black levels which i do. all i want is a fix or a replacement, time will tell
post #3616 of 10800
http://news.cnet.com/8601-17938_105-...ag=mncol;tback

They are going to lose a lot of customers if they don't address this quickly and properly.

Btw, aftxn (Ralph / rrod33) is not the only one complaining. I think its good for people to complain when there is a problem. I'm not saying they way he talked with Karen was the way to go about it. Ralph - you should also be fair in your review and say something good about the set (if you have not already). So that people have a balanced view.
post #3617 of 10800
hey Hockeymac18 I also purchased my g10+warranty from bestbuy, was it difficult for you to get an exchange?
post #3618 of 10800
Quote:
Originally Posted by armenian01 View Post

hey Hockeymac18 I also purchased my g10+warranty from bestbuy, was it difficult for you to get an exchange?

No, it was not difficult because I was within the 30 day window (plus, they knew I was having issues, and were willing to work with me).

If you're outside the 30 day window, I'm still sure it's possible to get an exchange, especially if you purchased their warranty. I'd emphasize the issue and that you want it resolved somehow, and they'll work with you to make it work I'm sure. Just be persistent and polite about things, and they're usually understanding.
post #3619 of 10800
posts deleted
post #3620 of 10800
Quote:
Originally Posted by Hockeymac18 View Post

No, it was not difficult because I was within the 30 day window (plus, they knew I was having issues, and were willing to work with me).

If you're outside the 30 day window, I'm still sure it's possible to get an exchange, especially if you purchased their warranty. I'd emphasize the issue and that you want it resolved somehow, and they'll work with you to make it work I'm sure. Just be persistent and polite about things, and they're usually understanding.

I see, what issues did you tell them you had? I don't want to sound like a jackass saying the blacks doubled etc etc, did you tell them you were getting burn in very easily and its a faulty set or?
post #3621 of 10800
Quote:
Originally Posted by mmoh00 View Post

Hm, my understanding is that the phosphor characteristics change pretty rapidly in the first 100 hrs or so and measurements drift, hence the break-in slides to speed things up before calibrating. Not sure why you got a pro cal done with less than 50 hrs on it.

MLL should not be affected by calibration unless the pre-cal measurement was taken with the brightness setting too high. Folks, make sure your brightness value is not set too high before judging the black level. If your pro did anything more special (which is unlikely), let us know.

The problem with these forums is that people think that calibration MUST take place after a break-in, when in fact that is not true. The fact of the matter is that any adjustments after any break-in period would be imperceptible to the human eye. I only posted my measurements for the sake of an FYI to the thread followers. Using break-in slides will only prove to you that you have a lemon or not AND prematurely ages your panel (without really enjoying it either). Think about it, 100 hours can be entire seasons of good television and an average of 50 movies...all wasted on 20 or slides cycling over and over.
post #3622 of 10800
The G15 is included with this black level issue? I think I remember reading that the guts of the G10 and G15 are the same. Ugh, I think I might cancel my order. My G15 is supposed to arrive Saturday.
post #3623 of 10800
Quote:
Originally Posted by bphisig View Post

The G15 is included with this black level issue? I think I remember reading that the guts of the G10 and G15 are the same. Ugh, I think I might cancel my order. My G15 is supposed to arrive Saturday.

wait until they are finished with their "investigation" of the issue then re-order it if they've found a solution
post #3624 of 10800
Quote:
Originally Posted by armenian01 View Post

wait until they are finished with their "investigation" of the issue then re-order it if they've found a solution

Well that would be fine, but we are moving and I don't really have a living room caliber TV at this point. All I have is a Toshiba 32" LCD that is moving to the bedroom.
post #3625 of 10800
The following is a chart that tracks 11G/12G Panasonic Plasma panels and their MLL brightness in ft-L over time. This data is all user-reported, a compilation of many forum postings and PM's. Wherever possible, I have cited the panel model and meter model.

A disclaimer:

No effort has been made on my part to verify the accuracy of these reports. They should be taken for what they are: forum postings.

This chart contains different models, some Neo-PDP, some not. They don't all start at the same MLL from the factory. I know this. They also don't undergo the same usage patterns. That's why I've included lines to help track individual panels with multiple readings. Lines do NOT indicate that we know what happened between readings, they are for ease of tracking only.


Batpig has made this data available for viewing in a Google spreadsheet. Updates, however, should be sent by PM to both of us to make sure we get the information into the charts.

Lastly, I do not own this data, I've merely compiled it with the help of Batpig. If blog-writers or the press are interested in using the graphic, you are welcome to it. I give you my permission to re-post it and ask only that you link back to this post as well so that your readers can get access to the latest version of the data.

Thank you.



post #3626 of 10800
Thanks to Bdemers for doing this. I think it would be good if people can provide the meter information as well.

EDIT: Heck, while we are at it, I might as well note that I did run the break-in slides for 90 hrs for my 54s1. No break-in slides for the new 65s1. Although it's not clear to me how it could cause the MLL rise (if anything, it seems it should be cell misfiring instead), I think the break-in slides does impact the panel aging issue is so I offer my data. Bdemers, it's your call whether to include it or not. Thanks.
post #3627 of 10800
Quote:
Originally Posted by mmoh00 View Post

I think it would be good if people can provide the meter information as well.

Agreed. I've started putting it in where I can find it. A lot of this info. is out there, but it can be difficult for one person to find. Send it in if you have it, or find it! I may start PM'ing people at some point to see what meters they used if it's not posted.
post #3628 of 10800
Very nice, make it a Google Spreadsheet open to everyone and so then Panasonic themselves can look at it. That way anyone with actual measurements can enter their data.

Quote:
Originally Posted by Bdemers View Post

OK Guys...

This thread's a mess, we know that. I'm one of those people who doesn't have a meter, and so my contributions are fairly useless.

In an effort to be more useful, I've put together a spreadsheet that tracks people's reported MLL and hours of the recording. I've only chosen to use reports that cited the number of hours.

My biggest observation from this chart is that most of the rise occurs before the 500 hour mark. The data after that is a little more sporadic so far, and harder to judge the trend. It appears to flatten out with time, as expected.

A few disclaimers:

This chart contains different models, some Neo-PDP, some not. The don't all start at the same MLL. I know this. That's why I've included lines to help track individual panels with multiple readings.

Although I have at some point read every single post in this thread, I have now missed some of the reports, and I know that. Please, if you can find additional data for the chart, PM me a link or the details. I'd like to have: Model, Hours, Reading.... for as many data points as possible.

Even if it's not your own data, but you have seen other readings posted here that I've missed, please PM me and point me in the right direction.

Also, I recall that there were some reports people made of NO increase after 2000 hours. From my hunt, I had trouble tracking them down. Please point these out to me as well.


As more data comes in, I'll post an updated chart for you all.

EDIT: New data's already coming in! (minutes after posting) I will give it a day or two to see what else comes in before updating the chart.

EDIT 2: Too much good data to wait! Big thanks to mmoh00 and Smoof15 for helping pull additional points in. Hope it's okay with TomHuffman, but I put his 85U data with a dashed line. He doesn't have data points between 0 and 1962 hours, and I don't want to imply that we know what he had in between!.
post #3629 of 10800
Hmmm...

Google Spreadsheets might be a good idea. I don't want to be the ultimate keeper of the data, that's too much pressure for one person!

That said, I'm a little bit worried about letting it be open to all for editing. Too much chance of sabotage/trolling I'd think.

We'll have to see how this evolves. I'm happy to share my Excel file if that's helpful. If people want that, I'll put it as an attachment.

BTW, daMaster, what meter did you use on your 58PZ800U?
post #3630 of 10800
Wow, along with xrox's patent finding and d-nice inside info, that chart is pretty much all of what we *really* know so far. Worth a thousand posts!
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