Panasonic 11G/12G/13G black levels have seemingly doubled overnight? - Page 156

Originally Posted by jackal2001

Question about Infinite Black Feature.

I set my tv to vivid on an input that wasn't being used. The tv didn't do anything. It just sat there at a well blackish screen. I didn't see it change like the tv turned off.
I have a tech coming out to look at my tv for something else Thursday. Is this infinite black feature documented anywhere that I can point them to it?
Has anyone gotten anything replaced in their tv to fix this yet?

Originally Posted by donnymac51

I have commented on this a couple of times. I used the infinite black problem along with the IR to get panny to send a tech to my house. I am waiting on parts to be replaced. Infinite black is a well advertised "feature" of this set. If it doesn't work they have to fix it regardless of whether it is a useless feature or not.

Originally Posted by jackal2001

OK but what I want to know is this documented anywhere. When the tech comes to my house to flash the firmware again, i don't think it is going to do anything, i want to tell them about the IB feature. He won't know anything about it, so i need to show him in some documentation what it is supposed to do so I can get that looked at as well.

Originally Posted by jackal2001

Sorry I haven't been following this thread from the start. I've been in the THX thread all the time.
So you are saying that 1.28 broke infinate black feature across the board. Every TV that has 1.28 infinite black doesn't work anymore???

Some people here are stating that theirs still works.

Originally Posted by Audiotitis


Excuse the pun - But I'm not advocating it of course. Its just info.
http://www.lemonlawclaims.com/Panaso...s%20Action.htm

Originally Posted by jackal2001

I just tried this:
set non-used input to vivid
turned tv off
waited
turned tv on.
tv was on for about 10 seconds.... then...
tv picture turned off/flicker off for about1 second then went back on.

it seems random as i can't reproduce it to do that all the time.

anyway my tv shows 218:40 hrs on it. I'm guessing since I had tried flashing with the THX firmware that didn't do anything and that reset the timer. Either that or because my Aboard was replaced.

Yes I did see that other website already and read it. Not really documentation though.

I'm still using your SM offsets and settings, Audiotitis.

Originally Posted by mattmull5250

Well this thread was enough for me, bundling back up my 46G10 and sending it back to Amazon. The picture is fantastic, but I can't see dropping $1k on a tv and holding my breath that the black level doesn't rise, or Panasonic eventually comes out with a fix. This was my 3rd Panasonic plasma going back to the EDTVs, but looks like that streak is over. If Panasonic had issued some kind of press release that they were really looking into it, I would definitely keep it.

Any recommendations for 42-50" alternatives? Samsung plasmas seem to be the best alternative for the price, unless you can scrounge up a kuro?

Originally Posted by mustangs1

Firmware 1.28 seems to have "broken" this feature, making it work one time, and not another. It may work sporadically. All S1 sets, in which the 1.28 firmware doesn't apply, have a fully functioning IB feature. In every case of a broken IB function, firmware 1.28 is installed.

Originally Posted by batpig

It does continue to raise the issue of what is "normal" and whether Panasonics needs to worry, since the vast majority of their customers probably would never notice the difference between 0.008 and 0.018...

Originally Posted by prozak

Just curious, where did you get your information from? I'm asking, not because I doubt you, but because I asked a similar question about G10's (I have a 42G10) and some G10 owners responded that their infinite black feature is indeed still working after the Viera Cast 1.28 firmware update.

When you say firmware 1.28, are you referring to the Viera Cast update or the 1.28 THX fix that requires an update through the service menu?

If you're referring to the Viera Cast update, do you have any information on if the 1.28 THX fix makes the infinite black feature work again?

Originally Posted by Robert Zohn@**************


I spent a lot of time at Panasonic's CES exhibit and viewed their demo of the new 2010 Infinite Black dedicated demo room. They had the Infinite Black directrly next to the current V10 in a almost totally black room. Both panels looked very good, but to my surprise I liked the current V10 pq better. It had more detail in the image and the black level was extremly close to the 2010 Infinite Black model.

I'm at the show with 2 of my kids and we're working on uploading all of our photo's so stand by for the link.

-Robert

Originally Posted by SIRL0INofBEEF

take it to a manager and they should understand what you are saying, and probably be able to help if it really is deffective. Plus, i doubt they are all informed on the black level problems

Originally Posted by defdog99

Maybe Panasonic expects everyone to use "Gamma: Normal"
while we're all using CO1's settings of "Gamma: Mid"

Originally Posted by CO1

Sorry bro but my settings were all calibrated with gamma adjustment: normal


http://www.avsforum.com/avs-vb/showp...&postcount=410

I have a question for you. I'm trying to get my head wrapped around different aspects of calibration. Is the goal to get the set at 6500 K? At this point would it be a successful calibration?

You have like 4 different sets of settings, why so many? Are those different inputs?

Originally Posted by erupted

Guys with Infinite Black problems, I posted this a few pages back.

You might want to just hit your volume button after you change to Vivid on a unused input source. For some reason, it causes my IB to "kick in" and blacken the screen like the TV is turned off.

If I don't touch the volume, the IB doesn't activate.

I was going to call Panasonic to come fix it, but adjusting the volume on the remote seems to work.

I have the Vieracast 1.28 update.




Earlier post..........

Hi all,

For those having Infinite Black problems in Vivid mode try this.....

Go to an unused HDMI source. Once there turn the volume control up or down for a second an let go.....

Now does the IB kick in?

It did for me. If I just went to the unused source and did nothing else it would not kick in.....

Good luck!

BTW, at 150 hours 00IRE black level is .015 fl

Kevin

Originally Posted by CHUCKCHILLOUT

When I first started reading about plasmas many years ago, I remember people advocating against really high contrast settings. You and other members seem to have your settings jacked up way high; are there any pros and cons against this? Will it prematurely age the set?

Originally Posted by erupted

Guys with Infinite Black problems, I posted this a few pages back.

You might want to just hit your volume button after you change to Vivid on a unused input source. For some reason, it causes my IB to "kick in" and blacken the screen like the TV is turned off.

If I don't touch the volume, the IB doesn't activate.

I was going to call Panasonic to come fix it, but adjusting the volume on the remote seems to work.

I have the Vieracast 1.28 update.




Earlier post..........

Hi all,

For those having Infinite Black problems in Vivid mode try this.....

Go to an unused HDMI source. Once there turn the volume control up or down for a second an let go.....

Now does the IB kick in?

It did for me. If I just went to the unused source and did nothing else it would not kick in.....

Good luck!

BTW, at 150 hours 00IRE black level is .015 fl

Kevin

Originally Posted by bucknuts07

I suggest you contact Panasonic, and demand a technician be sent to your home. A gradual increase in black level is what is reported to be acceptable. Also, the picture quality is still supposed to be fantastic. If its as bad as you say, then Panasonic is obligated to fix your issue.I had my panel replaced about 3 weeks ago due to the blacks being more of a charcol grey, but also terrible image retention that wasnt going away. A tech looked at my tv for 5 minutes, said my panel was bad , and replaced it. For the time being, my blacks look like new, plus I got them to put a new A board to fix the thx mode , for my hassle. Maybe what panasonic is stating is that yeah its in the patent that the voltage levels will raise the black level, but for people having a true grey, and washed out picture, your panel is defective. I wouldnt accept a case #, I would demand a manager if they refuse to send a tech, and if that manager wont help you, then ask for his/her manager. Maybe I have been just lucky, or something is noted in my file, because my first g10 buzzed, i went a round with them for a bit and they agreed to replace my tv, now 6 mos later with 1300 hrs i started getting terrible image retention, i called in , they sent a tech, and now I have a new panel in my plasma. If your blacks changed more than gradually, meaning it should be hard to notice, then you have a defective tv, and let them know you will not go away, until your issue is resolved. If you have to call every day, then be persistient. They cant make you quit calling. You bought a panasonic for the hardware, as well as their customer service.

Originally Posted by prozak

What model and size of television do you have?

I just tried doing this thing with the volume and it didn't work for me. Infinite Black still does not kick in. Some people have said that their Infinite Black is wonky, sometimes it works sometimes it doesn't.

It is really odd that this 'infinite black' feature is so buggy. I have no idea what the programming is but I thought it would have been pretty simple. In vivid mode, no input=screen off.

But a lot of people seem to have this feature broken, for some it works on and off, and now for some it works when playing with the volume button. Bizarre.

Originally Posted by erupted

Mines a 42G10. I feel your pain.

I was ready to call Panasonic, too. One night I was still trying to figure out why the IB just wouldn't work and I accidentally bumped the volume key. Once the volume indicator went away the IB kicked in and blacked out the screen.

Kevin