Originally Posted by Audiotitis
Donny. I was waiting to hear your feedback for days after you said you would report back. I think they had your case on file as you had asked if you could go into the SM. They might have had that fact recorded. Now, did you tell them verbally that you DID go into the SM. Asking a question is not the same as doing it. I'm wondering if you could just tell them you calibrated it with the PRO settings after you reset everything to factory defaults.
Considering that this would not be unethical, I see no wrong in doing it. Except that I don't know if they can determine that you did change things in the SM.
Also, since BB charges $50 per input (I think), one could have them calibrate an input before calling in Panny. This way, it can be considered to be authorized (even though their calibration may be terrible). Probably this is too late for you to do now.
drfreeman (I think) did a calibration from BB. He even posted those settings if I remember right.
Audiotitus - never did do a calibration from Best Buy.
Was offered either an extended warranty or calibration at a much reduced price due to a lousy deliver from Best Buy when purchasing my 50V10 in August. (The BB dudes who were supposed to remove the set from the box, mount it on the stand and test with at least one source, placed the unopened box in my living room and said adios mf).
I opted for the extended warranty. Right now that looks awfully good. After about 1200 hours of excellent viewing (through mid-December) my blacks went from nice and black to a quite medium shade of gray. Picture is still acceptable but not what I paid for.
I did find out my local BB has an ISF certified calibrator and he does use the Service Menu and he would have been glad to come out late afternoon and do different calibrations for daylight and dark. I think that this varies greatly from location to location as I know I have read of others who have had BB arrive and never enter the service menu and do the same basic calibrations without a meter that a bozo like me could do.
My intention at the time was to wait until the unit was four or five months old and by the EyeOneLT and attempt calibration myself using the guide and software from Curt Palme. There is also a local ISF calibrator with a good reputation, probably double or triple what the BB special deal or the EyeOne would cost. However, with a set displaying glorious grays, I do not feel like investing anything further at this time.
I have spoken with BB concerning my extended warranty. Was advised to call in a trouble ticket and only mention the IR and IB issues. If replacement of one of the various boards does not solve the problem, BB says that my set would be replaced under the extended warranty.
Have had numerous thoughts on when to do this.
Do I wait for the 2010 Panasonics to be on the shelves and see if the rising blacks remains an issue?
Do I even want a replacement unit from Panasonic? Since Pioneer is gone and I was too dumb to buy a 500M last year, what would I be satisfied with.
If I wait, will Panasonic issue some instructions to Best Buy to not assist users with IR, IB or any issues concerning 2008/2009 Panasonic sets?
Lots to ponder there. Just hope I don't screw up a second time on my decision.