Originally Posted by thebigdaddye
ok then drive over to ohio and i will show you in person just how terrible my plasma looks with any dark scenes. i'm not saying the sky is falling ,but if i buy product A. because they say they have a better black level then product B. and they do at the time of purchase only to turn lighter/more grey in less then a year then it's a problem for me and anyone who purchased product A. over product B. because this would no longer be true. now if they stated that the plasma black levels will rise within a year or two then i would have no problem because i WOULD have known BUT i or anybody else knew. how many people do you think would have purchased these plasmas if they knew the black level rise would happen? i would say probably half if that. i know one thing i would have kept my sony 34 inch crt hdtv thats for sure.
I'm not interested in a flame war, sorry if you took it that way. You should reread my post. Your defense, here, though, is precisely my point. Saying, "okay, maybe I exaggerated my proof, but I really do have a problem" is not a compelling or credible way to make an argument. You undermine yourself when you do so.
I'm not saying there isn't a problem, and I certainly don't have to drive to Ohio to see yours; I have a 58S1 that has clearly risen blacks. I've researched it, and I'm satisfied that if there is a fix to be had, I'll eventually get it. I'm resigned to the fact that there probably isn't, in part because all this blown-out-of-proportion crap around the issue has puckered panasonic's corporate behind.
What I was trying to suggest is that we all use real data and facts, and not wildly inflated (or patently false) claims or manipulated evidence to support the call for a fix. That's all.
If you go into a support or warranty call with the statement, "well, that picture I sent you was kinda bs, but I really do have a problem, just come and see," you will be dismissed. Every time. And rightly so.
You've just given them all the reason in the world to deny any claim you may have otherwise had to satisfaction. Your demand for fair treatment is predicated on the notion that you will give it in return. If you don't, you takes your chances, and you get what you get. Usually disappointment.