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Official Sony BD Mega-Changer Thread: BDP-CX7000ES & BDP-CX960 - Page 89

post #2641 of 3313
a few Co's are bad for secondary Co qc on disc's

the only disc's I use with my burners are tdk or sony, ritek/ridata i will not touch with a 400 barge pole, as to the remaining 90-98% supermarket brands i don't touch for the simple fact they are under stated on what the discs can actually hold..

don't use maxwell either if you got lg dvdroms/burners tend to throw out coasters in my experience...

my experienience of running 5000+ disc's through jvc & sharp single disc dvd single disc dvd players, between layer faults and not sticking to 1 piracy protection prevention system causes the most playback issues possible..

though the cheapest and nastiest yumcha brand dvd players can also have the worst playback possible..

blue ray players in this context are no different in this respect, the problems that plagued the dvd market also be present within the blue ray market as production standard will vary from manufacturer to manufacturer as qc isn't exactly their strong point same anti piracy issues..
post #2642 of 3313
my issue was hardware unfortunate as it was not much I found what worked best for me...

some of the yumcha were good aswell as long as i wasn't into 1-1 quality

ritek/ridata always gave me issues when burning lg's got a habit of coasters with lg burner...


verbatim were never reliable enough to give a complete copy they always had a capacity issue 4.7gb stated though 9/10 hits 3.9gb to 4.2 500-800mb's is alot of space to loose..
post #2643 of 3313
If I remember right, there's only a few OEM's for all labels.
post #2644 of 3313
ah quality of disc was my issue..

the issue was the disc especially the cheap media discs
post #2645 of 3313
Hi guys,

So since no one had a clue what the error log messages meant and I've been fed up with my 40 pound brick for over 7 months, I decided to take the cover off and see what the heck is up. Note: Getting Invalid Discs on Everything.

I should have done this a long time ago but I was worried about warranty.

So....... the disc never spins!

What is up with that?

Everything twists and turns beautifully, the disc loads in it's spot, the reader emits those (Disc Loading) sounds as if it's trying to read the disc, and then kaput... nothing. So I guess I was wrong, it's NOT the laser but the freaking spinner thingy.

The Blu-Ray is held in nicely by the player and I can free spin it as others have mentioned. I tried spinning it about 50 times at load-up but it wouldn't budge anytime.

Right now, I'm taking pictures of the components to see if anyone can help. Like I said before, it worked fine the 1st day I bought it and then @#%$@#$.

I will post the pictures later today.

Please tell me someone has an idea how to fix this

Cheers,

Turbo
post #2646 of 3313
In case anyone is interested, here is a source to D/L the service manuals for the BDP-CX960 and also the BDP-CX7000ES

Here is the CX960 D/L

http://elektrotanya.com/?q=showresul...oria=&kat2=all


And here is the CX7000ES D/L

http://elektrotanya.com/?q=showresul...oria=&kat2=all


You can also look for D/L's of service manuals for other equipment from the site, just by entering in a different device or model number with the search function in either of the above pages.

Note, there is a limit of 2 D/L's per day unless you become a free member of the site.
post #2647 of 3313
I couldn't download it at first. I had to use Internet Explorer.
post #2648 of 3313
what was the error code you got?? and is it only on this particular disc??

my suggestion would be to clean the laser then clean the disc, if these 2 solutions don't fix the problem then it is either a region lock fault or the spindle and laser needs replacement or the disc itself is totally junk..

multi disc players will throw renches into the works every once and a while, I own a 5 disc sony dvd player and i do suffer the unplayable disc in it, (yes I know it isn't a bd player though the same fault still affects me also) regardless whether it's a 1, 5 or 400 disc dvd/bd player unplayable disc's do happen and they can throw multiple errors, even a thumb print can stop a disc from playing!!!!
post #2649 of 3313
Quote:
Originally Posted by bmerk2010 View Post

I couldn't download it at first. I had to use Internet Explorer.

What browser were you using before you tried Internet Explorer? I only ask as it worked fine for me with Firefox, Seamonkey, and like for you, also Internet Explorer. The only one I did not try it with, is Chrome, as I hate that browser and removed it from my PC.
post #2650 of 3313
I use Firefox and couldn't download it. There was no button to click on.
post #2651 of 3313
Quote:
Originally Posted by bmerk2010 View Post

I use Firefox and couldn't download it. There was no button to click on.

There is a button to click on, but it is extremely well hidden among the very large "Download" buttons for PDF Reader. I successfully downloaded the manual (after finding the right button) with Firefox.

After clicking on "SONY BDP-CX7000ES SM" scroll down to the bottom of the page and you will see a preview image of the first page of the manual. To the right of that in small print it says "Get Manual.....Not logged in. Only 2 downloads allowed a day!". Click on that.
post #2652 of 3313
Quote:
Originally Posted by TurboTurba View Post

So....... the disc never spins!

What is up with that?

Everything twists and turns beautifully, the disc loads in it's spot, the reader emits those (Disc Loading) sounds as if it's trying to read the disc, and then kaput... nothing. So I guess I was wrong, it's NOT the laser but the freaking spinner thingy.
Turbo

Yep,sounds like the spindle motor is bad. I used to repair Sony dvd and bluray players a few years ago and they go bad quite often,especially if you use your player a lot. We usually replaced the complete spindle motor AND laser assembly at the same time. There were rare times that something else caused problems, but 99% of the time the laser/spindle took care of things.
post #2653 of 3313
Quote:
Originally Posted by mystic_sniper28 View Post

what was the error code you got?? and is it only on this particular disc??

Hey Mystic,

My post on this with pictures is post # 2601. The error code is x0804 and one case of x0801 which are not listed in the service manual.

I'm pretty sure it's not the discs. They are all brand new BD's purchased from Amazon. They play great in my PS3. And no, it's not that one disc but all of them.
post #2654 of 3313
Hey Happy New Year to All!

For those looking for the service manual (thanks Johnla for your links) and having a hard time downloading them, I downloaded the CX960 service manual from Post #1834 (thanks Sila1999). Pretty straight forward.

I do have the service manual for my 960, but I am hesitant to take it all apart, not knowing what I'm looking for. Sorry I'm late, but below are a few pictures I took with the cover off to see if I could locate the "spindle motor" and/or "laser assembly". Very bad angles, and very hard to see anything, but it was cool to see the little parts moving and working together.
LL
LL
LL
LL
post #2655 of 3313
sounds like a read disc fault to me though possible that the transport has failed..

you may require laser replacement, though just curiosity have you tried a different disc of the same name in the slot...


when I get a read disc error I generally find is a dud disc
post #2656 of 3313
Quote:
Originally Posted by hobbs47 View Post

Yep,sounds like the spindle motor is bad. I used to repair Sony dvd and bluray players a few years ago and they go bad quite often,especially if you use your player a lot. We usually replaced the complete spindle motor AND laser assembly at the same time. There were rare times that something else caused problems, but 99% of the time the laser/spindle took care of things.

Hobbs, thanks a lot for your insight. I'm glad that you have hands-on experience with this issue as it's been bugging me for a long time, and at least now I'm pretty sure it's narrowed down to a couple parts.

It is very sad that Sony has come to this. I have a 25 year old Betamax player that I used as a kid that still works. My PS3 has been a champ for almost 4 years (thousands of gaming hours and thousands of movie hours). This guy died the first day I popped him out of the box. As one poster put it, Sony has gone from being a quality electronics manufacturer to an established hardware vendor. They really just don't make things like they used to.

May I ask you a few questions around these repairs?

1. How complex is changing the spindle motor? I mean, as you know, this BD player is in the corner and requires a lot of disassembling to get to. Is this similar to swapping out a hard-disk or dvd drive from a PC, or installing a CPU? Or am I going to have pull out my multimeter and solder iron?

2. I live in a country where the Sony dealer doesn't even sell the mega-changer and thus wouldn't have any parts for it. Would you imagine that this laser/spindle setup is the same as other Sony BD players? I mean is this a standard swappable part or proprietary for each player?

3. What does the spindle motor and laser assembly cost (roughly)?

4. I googled Sony BD disc doesn't spin and got thousands of hits, many referring to the PS3. Reading through the PS3 threads many of the issues involved a plastic V-bracket on the back of the laser track that would sometimes "pop-out" or "get stuck". Users fixed this by putting the bracket back in place and sliding the laser along the track. I know it's tough to say, but do you think this could be an issue here? Have you seen this white bracket before in your repairs?

I really appreciate your help and experience on this. I'll be looking for your feedback before I attempt to fix this sucker.

Cheers,

Turbo
post #2657 of 3313
Can anyone get any info to come up on:

Bridesmaids (US Blu-ray)

Good Will Hunting (US Blu-ray)


Botht of them says no info found in Gracenote database & has ever since I first loaded them in the week they came out on Blu-ray.


Also the first Harry Potter & the Deathly Hallows, Pt 1 has the info but no artwork. I had previously loaded it the week it came out & it had artwork. I took it out of the mega-changer to take over to a friend's house to watch. Loaded it when I got back & the info is there but the artwork as disappeared.

I'm really not liking this Gracenote thing & I've had my changer since they first came out.
post #2658 of 3313
I have the Sony BDP-CX960. I bought the Fast Times At Ridgemont High bluray when it came out and it played fine. Today, I wanted to watch it again and it wouldn't play. It plays the previews from the internet but it never gets to the menu screen. I changed the setting to not allow the internet connection for the BD-Live feature. I deleted the saved data from my memory stick and it still won't play. The disc has no scratches or blemishes and plays fine in my PS3. Does anyone have and played this bluray lately? Any suggestions on how to get it to play?
post #2659 of 3313
Thread Starter 
Quote:
Originally Posted by marine92104 View Post

Can anyone get any info to come up on:

Bridesmaids (US Blu-ray)

Good Will Hunting (US Blu-ray)


I'm really not liking this Gracenote thing & I've had my changer since they first came out.

The problem is likely not with Gracenote. I have GWH, but I also have an outboard Escient Vision that acquires the Gracenote information, and I have not experienced the problem since acquiring the Escient.

Good luck.

Thanks,

Nick
post #2660 of 3313
Well I haven't been in this thread in awhile because I've had rather uneventful playback/use of my 960, but after reading the last 20 pages or so I can't help but feel mine's a bit of a ticking time bomb.

I'm well-aware of the "squeaky wheel" syndrome on avs as well as other online forums, but there seems to be quite a few here with disc errors, invalid discs, and the player "forgetting" a disc and then unable to gather the info again through gracenote.

In my case I also have the Good W Hunting "deal". The 960 USED to forget it and I'd simply have to reload it and all was well...now, that's a no go.

And even more bizarrely, everytime it "forgets" it GWH doesn't go into the "unknown" or "invalid" disc area, but instead the 960 DUPLICATES it as another title in the changer.

For instance: this time it happened to pick the Pearl Jam 20 doc which is on the complete opposite side of the carousel and hasn't been moved since I bought it 3 weeks ago. So It showed PJ 20 in slots 257 and 379.

Odd.

Boy I hope I can at least get a couple more useful years out of this thing until ripping and storing movies becomes easier, cheaper, and less time consuming.

Rant over I guess.

Jamesy
post #2661 of 3313
I'll stick with my 960 as long as it will have me. I'm disabled where I need a walker to get around the house. With my lack of balance/mobility, changing a disc isn't possible. Having my entire CD/DVD/BD collection at my fingertips is really great. I have many of the same complaints as many of you, the main one being THE GRAPHICS ARE TOO SMALL!
post #2662 of 3313
Quote:
Originally Posted by EJ View Post

I'll stick with my 960 as long as it will have me. I'm disabled where I need a walker to get around the house. With my lack of balance/mobility, changing a disc isn't possible. Having my entire CD/DVD/BD collection at my fingertips is really great. I have many of the same complaints as many of you, the main one being THE GRAPHICS ARE TOO SMALL!

I'm disabled as well. I move around with difficulty. It's a great convenience having all my movies in one place. I have over 100 blurays and over 100 dvds that play except for 2: Fast Times At Ridgemont High(bluray) & Bad Boys(1983 bluray). Both the 960 & 7000ES have been discontinued but I hope they continue to update the firmware. The last time the firmware was updated was 5/2011.
post #2663 of 3313
duplicated titles could be an issue with the disc itself like barcode reuse I would if player is detecting it as another either it lag or it's the encoding in regards to title info if its encoded or not the maker ref can be shared between disc's so the disc can be at fault

if it's scrambling on more than 1 disc the it could be the signs laser fail, if you own multiple units it might pay to get them serviced all at once as it is likely going to be a domino effect within s 6-12 month period..
post #2664 of 3313
Quote:
Originally Posted by bmerk2010 View Post

I'm disabled as well. I move around with difficulty. It's a great convenience having all my movies in one place. I have over 100 blurays and over 100 dvds that play except for 2: Fast Times At Ridgemont High(bluray) & Bad Boys(1983 bluray). Both the 960 & 7000ES have been discontinued but I hope they continue to update the firmware. The last time the firmware was updated was 5/2011.

I agree. I don't have the time/money/patience to rip 250 BD's. Plus every time I'd buy 2 or 3 new BD's I'd have to sit down and rip 'em before I could play 'em. It's nice to just plop and play. Plus, I like collecting things and actually enjoy displaying all the cases.

But for now I'm still dreaming of this lovely moment as my 960 is still DOA.

I keep checking online regularly to see if Sony has announced a successor to these 2 or if Samsung has decided to wander into this domain. I guess they somehow assess the market and calculate that we're a small percentage of the population and not worth creating a product line for.

It seems I have no choice but to buy a 7000ES if I can't fix the 960. My BD's are stacked on the dining table collecting dust since May...

Anyone know where I can pick one up? Can they still be had for $199 or $399?
post #2665 of 3313
Has anything been mentioned in ces 2012 about a new Sony 3d 400disc bluray changer?
post #2666 of 3313
I know this is probably not the thread for this, but my 960 cannot get out of "AJDUST MODE" (a.k.a. unusable) and I'm getting sick and tired of Sony's buggy megachangers and very modest commitment to this niche product line.

What would I need (hardware and software) to RIP 200 DVD's? Just point me in the right direction.

Thanks
post #2667 of 3313
George - do it by hand?
post #2668 of 3313
Rumors out of CES are that Sony is exiting the changer business and is not going to manufacture a new version of this unit. Nothing official yet.
post #2669 of 3313
That's too bad if Sony is abandoning producing blu-ray megadisc changers. I really hope someone else takes the market for themselves. Most people don't want to have to rip all their movies and then figure out a way to play them on their TV. 400 slots would fit every blu-ray or dvd I've ever owned.
post #2670 of 3313
My first 7000 was repaired 4-5 times, then they gave up and said couldn't be repaired, they offered me a "new" refurbished unit. That one worked for one month. That one just went in for repair and they called today and said it also couldn't be repaired and they are sending my second refurb unit. Does this sound right? I told them I'd be a happier customer if I got my money back but I was told that's not what the warranty is for. Sorry for my rant but it's been over a year and have never really even used it for more than a few weeks at time!
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