I was at WallyWorld in Chelmsford MA at around 9.20 this morning.
There were loads of copies in DVD & Blu, both in a floor dump near the entrance, and also in the movies area. But every blu-ray had been shoved into a plastic box, which seemed to be designed for blu-ray cases, but did not take slipcovers into account. Looking at them, each box had two prongs digging into the left top of the slipcover, and on the right a length of about an inch was being crumpled downwards. I looked through all the copies and they all had damage. I was about to give up but found one where the damage was minimal enough for me to be happy with.
When I bought it, the girl on the register didn't know how to get the movie out. We waited for someone to come over. They didn't. She flagged down another girl who was working on opening a copy for a woman at the next register. I could see straightaway that this copy was scrunched. Needless to say, the second girl got this open and offered it to me! I told her I'd been through all their racks to find a decent copy because of the stupid plastic boxes, and did not want that one. She turned and gave it to the woman she was originally helping, scrunches clearly visible. The woman frowned but took it anyway.
More struggling, and finally she got the box apart. At this point I offered to take it out. A little fiddling, and I was done. I'm happy with the copy I got, but what a palaver!