Originally Posted by deathstroke
I still can't get the After Service menu to come up on the 9500. In any case, my replacement should arrive tomorrow and will report on how it performs out of the box. I was explicitly told by advanced support that this was NOT a firmware fix, but rather a software one. Take that for what you will!
The biggest pain is they seal the optical block so you just can't bring it somewhere and get the panels aligned properly, nor is there the ability to do it through any menu.
The directions I found for getting into the service menu had a small but important misprint. They said to hold the menu button for at least 5 seconds and then press the escape button twice within 4 seconds of"pressing
the menu button when it should actually be within 4 seconds of releasing
the menu button. Then press right arrow then left arrow. I also had a hard time getting in until foiguring that out but it's easy now.
So the correct sequence is to press and hold the menu for at least 5 seconds, then release it and within 4 second press the esc button twice and then the righ button followed by the left button.
I agree that it would have been good to have some user serviceable convergence capability. While it's nice that they are locked down given the roughness encountered during shipping, it also make us more dependent on the luck of the draw.