Originally Posted by JAG23
While purchasing a panasonic plasma this weekend from BB, the salesman kept insisting I agree to let their techs come out to calibrate my new set. Apparently they are highly trained, and there are only a few of them across the country. I was wondering if anyone has had any experience with them? I told him I'd think about it. Any input would be greatly appreciated. Thanks in advance.
This is a common question/thread here. The general consensus is that while you may get lucky and get a tech who's competent and actually cares, you're better off investing the money in an ISF-certified calibrator. Apparently, many of the "techs" the BB sends out to do calibrations 1) simply do calibrations within the user menu, not the service menu (i.e., you could do the same thing with a calibration disc such as Avia or DVE), and 2) get their "training" over a brief course from a "calibrator" who may or may not have attended an ISF training course.
There's a thread here listing ISF-certified calibrators and their areas of service. Their services will cost a little more, but if you're looking for the most accurate picture that your plasma can produce, it's worth the investment over what BB can provide. Doug Weil (droptheremote here on AVS) has calibrated 5 of my displays (2 plasmas, 2 projectors, and a DLP rear-projection HDTV), and generally spends about 3-6 hours/display, depending on my needs with regard to sources, inputs, resolutions, etc. I've obviously always been pleased with the results, since I've stuck with him through 5 displays. All the guys here are highly-competent, and even if they don't work in your area, they may know someone that they could recommend.
Take a look around the calibration forum and hopefully you'll find some more answers to your questions.