No Tom... I was not baiting you, but as I mentioned in the post I was simply asking a simple question... is Optoma considering Art's opinions and planning an update. I also asked for Optoma's history in doing updates.
I have dealt with many CE companies over the last 15 years or so... most of them have pretty pathetic Customer Service.... ie: Pioneer and Onkyo.
I won't go into the "painful" details, but my experience has made me very sensitive to the responsiveness of CE's Customer Service.
Personally I have never been anything but straightforward with you TOM, however you have created your own history and reputation here on AVS which perhaps may cause you to misinterpret honest questions.
My history with front projection is not as extensive as many here... I started with Sony CRT projectors back in 1977 where I spent most of my time trying to keep the silly thing properly converged... personally I have only owned 3 digital projectors... a BenQ 8700+, a Mitsubishi HD-1000u, and an InFocus SP-7210. I still own and use the last two daily. The Infocus has over 5000 hours on it and still working wonderfully.
99% of us here on AVS will never have the opportunity to spend quality or comparative time with each current crop of projectors... I will run from booth to booth at CES trying to get some type of feeling for what is available, but that pales in comparison to the opportunity that Bill, Evan, and Art have to do comparisons. Now each and every reviewer has their own personal likes and dislikes... and a knowledgeable reader has to factor those none predilections into the review. However imperfect this may be... it is the best most of us have.
Tom you are over-sensitive to questions or negative remarks...... get over it.
There are no perfect products out there. However, if improvements can be made and are addressed by the manufacturer in what is seen as a timely manner this goes a long long way in boosting a companies products in my tiny opinion.
I have personally met Tzun and Wing a couple of times at CES and they are both knowledgeable and personable Gentlemen. However, I do not have the type of relationship which would allow me to pick up the phone and say "hey have you heard about this issue... and how is Optoma going to deal with it."
Unfortunately you take the Ostrich approach and pretend there is no problem whatsoever no matter how many other people have personally seen and commented on it. If you for whatever reason want to only be an Optoma Cheerleader.... then that is fine... absolutely fine with me!
However, if you follow that course do not be offended when someone points it out.