or Connect
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Marantz SR6004/SR5004 Owners' Thread
New Posts  All Forums:Forum Nav:

Marantz SR6004/SR5004 Owners' Thread - Page 5

post #121 of 1705
Thread Starter 
Quote:
Originally Posted by saumil View Post

It seems to me, you are a die hard fan of non-Marantz products.

Simply not true. Look at how many blu ray players I have reviewed and the level objectivity I use to approach them.

For the record, your comment is absurd and nonsensical in that I have posted numerous times my prefered BD player of late is the Marantz BD7004. I prefer it to the Oppo, which is an incredibly strong comment to make on these forums.

Quote:
Originally Posted by saumil View Post

How long ago was SR6004 released? Two weeks ago. You owned it from the day one, still say two weeks. Even best cars have lemon units, I am sorry you got one. I just want to say, give it some time.

I am on my third SR6004. Product design/build quality issues are very relevant; especially on a new release with a lot of people look at these from a potential buyer's perspective. For me, a $1000 receiver that dies in the first week of use and a second of the same make that has debilitating HDMI issues are very relevant things.

As you can see from my initial posts, I made some rather strong complements to the quality sound of the Marantz. My objection is really with quality control in that I have two different issues with two different units.

If you read my forums, I am brutally honest and do not view any product through rose-tinted glasses. Objectivity is important in these forums - there are a lot of people that simply defend brands.

I really like the Marantz SR6004 when it's working properly. Judging from posts by other owners, these units appear to have some issues (ie randomly turning on by themselves) that are probably indicative of either a rushed product or poor quality control/design.
post #122 of 1705
Quote:
Originally Posted by Lost! View Post

Thank you, so if pure direct has no picture, what is all the fuzz about Audyssey not working in pure direct mode??

If you are using your receiver for AV (Audio and Video) with single HDMI cables, you don't need Pure Direct at all!! And if for some reason, you decided to listen to SACD with your player via HDMI, you can just switch to Pure Direct (just for sound) for maximum quality.

Lossless audio for Dolby TruHD and DTS-HD are not compatible with Coaxial or Optical Digital Audio inputs because of their higher bit rate, so the only way you can have pure direct is to attach HDMI cable to your blu-ray and receiver and use Component Out of the blu-ray to TV for picture!! (Of course if the BD Player can simultaneously output from both HDMI and Component).

So I guess my conclusion for Pure Direct (normal users with HDMI) is that I never need to use it since it has no picture.

For people who are wondering, there is also another mode named Source Direct which everything works in it including Audyssey EQ and Dynamic Volume. So if anyone wants to use direct mode with Audyssey they can still use Source Direct.

Pure direct is intended for MUSIC, not video or movies! Aud. will only degrade sound in stereo Pure Direct mode anyway, that's why it's "pure" and "direct". Get it?
Aud. is not applied to HD audio sources (which is a mistake IMO)- pure direct mode and HD audio are two separate things- one is a source from blu-ray movies and one is a function of the amp.
post #123 of 1705
Quote:
Originally Posted by tim3320070 View Post

Aud. is not applied to HD audio sources (which is a mistake IMO)- pure direct mode and HD audio are two separate things- one is a source from blu-ray movies and one is a function of the amp.

I get that, what I don't get is why people whine about Pure Direct and Audyssey not working together with Dolby TrueHD. From what I understand, you don't need Pure Direct for TrueHD at all!!

And my final point is there is nothing wrong with Audyssey and Marantz, just use Source Direct mode.

EDIT:
Audyssey Dynamic EQ and Dynamic Volume does not work in Source Direct mode either. You can only select EQ in Source Direct to "User", "Off", "Flat" and "Audyssey". So now I get what all the fuzz is about!
post #124 of 1705
Quote:
Originally Posted by winston9332 View Post

If you read my forums, I am brutally honest and do not view any product through rose-tinted glasses. Objectivity is important in these forums - there are a lot of people that simply defend brands.

As I mentioned before I am not a fan of Marantz and I don't have any doubt about your honesty or ability. I do appreciate your participation and sharing all good and bad experience with us. I don't like coming to a conclusive statement before knowing the issue in detail. Now that I think, you may have a lot of experience in this field and you can do that. May be you are right. Don't feel bad about it. I just expressed my feeling a little too soon. Take it easy,
post #125 of 1705
Quote:
Originally Posted by saumil View Post

As I mentioned before I am not a fan of Marantz and I don't have any doubt about your honesty or ability.

It is not about being a fan or being brutally honest, have you heard the sentence that with great power comes great responsibility? Marantz name is like that, I guess all people have more expectation from it including myself. That is the reason we list problems more often than the actual and OBVIOUS advantages.
post #126 of 1705
I picked up the sr5004 yesterday, i will comment more detailed on the sound quality later on but wan't to give the unit first a week to 'break-in'. Marantz recommends 100 hour.

Right out of the box i was not impressed, but after a day the sound is improved a lot, only real nit pick i have at the moment is that the high's are not completely clean, altho this is improving already. I purchased the unit to replace my sr4500 in my budget living room system:

4 x wharfedale diamond 9.1
4 x sand filled target stands
1 x wharfedale diamond sw 150
All speaker cable monster m.75 biwired (locking banana)
All interlink cable the hull the bay c5 hybrid (locking cinch)
Cd source logitech squeezebox classic
Video source popcorn hour c200.
Video display panasonic 37pv70 plasma.

Front speakers powered by the marantz sr5004
Rear speakers powered by a quad 306


After 1 day i would say compared to my old sr4500:

Stereo

Soundstage better in wide then depth, but the sr5004 display's a very wide soundstage extending further then the 4500.
Dynamic performance, very impressive much faster then my old 4500.
Also the bass is more under control.
At the top end the unit still sounds a bit harsh, the sr4500 does this better. It's just not completely clean, but in my experience this is exactly the kind of problem's which dissapear when the unit is out of his 'break-in' period.

On multi channel i loved the unit but for me it's hard to compare as i also switched from compressed dts or ac3 to uncompressed dts-hd or true-hd.

I do have 1 complain and that is that the remote is terrible, i hate the layout of it and it retired ultra fast as i programmed the marantz sr5004 in my logitech harmony. Also it seems to be broken as i cannot enter the set-up menu form the remote weirdly. It say's in the manual to push amp then set-up but in my case nothing happens then. So i had to set-up the unit with the buttons on the front of the unit.

What i am curious for is the hdmi handshake problem's, i have had twice now that my plasma cannot lock in after i connected the popcorn hour to the marantz. I never had this before, altho this also could be a problem with my popcorn not shure.

So how do hdmi-handshake problems manifest ?
post #127 of 1705
Thread Starter 
Quote:
Originally Posted by iwens View Post

I do have 1 complain and that is that the remote is terrible, i hate the layout of it and it retired ultra fast as i programmed the marantz sr5004 in my logitech harmony. Also it seems to be broken as i cannot enter the set-up menu form the remote weirdly. It say's in the manual to push amp then set-up but in my case nothing happens then. So i had to set-up the unit with the buttons on the front of the unit.

What i am curious for is the hdmi handshake problem's, i have had twice now that my plasma cannot lock in after i connected the popcorn hour to the marantz. I never had this before, altho this also could be a problem with my popcorn not shure.

So how do hdmi-handshake problems manifest ?

Try a Denon remote and the Marantz will look like your Harmony!

Try the menu button of the remote to enter the setup menus.

As for hdmi handshake issues, there are some that cause weird flashes of colors and light, there are some more annoying ones that cause the input to be dropped and you must cycle through inputs to try to lock on again, and then there are some that cause inexplicable color inversion and the alike.
post #128 of 1705
Quote:
Originally Posted by winston9332 View Post

Try a Denon remote and the Marantz will look like your Harmony!

Try the menu button of the remote to enter the setup menus.

As for hdmi handshake issues, there are some that cause weird flashes of colors and light, there are some more annoying ones that cause the input to be dropped and you must cycle through inputs to try to lock on again, and then there are some that cause inexplicable color inversion and the alike.

I did try the set-up button on my remote, it doesn't even flash the transmit led. Even when i first use the button amp. Think i will go back with it, unless i seem to have missed something obvious.

Hmm hdmi handshake could be terrible then, i will be watching the problems. Currently i do not turn off the popcorn when i switch inputs. I still haven't received my ir eye for the c200. So maybe it will be better when the source's are put in standby or off. Which i will program in my harmony.
post #129 of 1705
Quote:
Originally Posted by iwens View Post

I do have 1 complain and that is that the remote is terrible, i hate the layout of it and it retired ultra fast as i programmed the marantz sr5004 in my logitech harmony.

I am not a fan of Harmony and I did have several Learning Remotes in the past 5 years. I do confess the remote layout is a bit weird and I found myself picking it up in reverse position but after several hours, I am oK with it.

Quote:
Originally Posted by iwens View Post

I did try the set-up button on my remote, it doesn't even flash the transmit led. Even when i first use the button amp. Think i will go back with it, unless i seem to have missed something obvious.

I have programmed Pioneer DV-420 buttons, Sony BD-S360, Scientific Atlanta (Comcast Cable Box) and XBR7 40" Sony with it with no problem.

The only unclear thing was for resetting the remote to factory settings. On 5004 remote, you need to press and hold "Setup/Mode" and "Set" buttons together simultaneously until it flashes. Now you can press "HDMI" button and top right "ON" and "Standby" buttons altogether and simultaneously (3 buttons) to reset it.

Since I have programmed all my devices if you have any problem, I can help you.

EDIT:
Forgot to mention AMP and SETUP keys do not transmit anything to the UNIT. They are internal remote operation buttons. However, you can program "Setup/Mode" button in BD, DVD, VCR...
post #130 of 1705
I did the reset procedure on the remote and now all buttons work normally. Thanx for the tip

I already programmed my harmony so i will not use the original, but is is nice to know it ain't broken
post #131 of 1705
Thread Starter 
Been experimenting with my Marantz to upscale the native HD signal of both my Roku at 720p or my Comcast HD box at 1080i. I have run the 6004 with hdmi resolution set to both auto and 1080p and it never touches the resolution.

Am I missing a setting?
post #132 of 1705
After 3 days of playing with Marantz 5004, I have found out that my UNIT generates a very weak HISS noise when nothing is playing specially if you increase the volume (and it is more in tweeters). Changing the mode to Pure Direct eliminates this HISS noise for middle volume range but appears again at about -15db to +18db.

Is it normal and is this a problem with all Amplifiers?

My second question is, do you know any way to turn the UNIT DISPLAY on in pure direct mode and make it to stay ON? I tried using Display button and it momentarily turns on and then automatically goes black again.
post #133 of 1705
Winston,

The Marantz only upconverts analog sources, if your sources are connected via HDMI then it just passes it through. Marantz is definitely not about VP or features, it is about sound. I'm not sure what display you are using but typically I'd let the display do the VP over any Marantz receiver. Most decent displays have better VP anyway.

We typically run a composite and component to the display as well as HDMI especially with Marantz. We usually only let the Marantz handle video switching and let the display handle VP. I understand everybody wants one cable to the TV but depending on equipment it is not always the best solution for the best PQ. If you have a good universal remote it is esy to automate everything.

Hope this helps.

Bob
post #134 of 1705
Thread Starter 
Quote:
Originally Posted by BobL View Post

Winston,

The Marantz only upconverts analog sources, if your sources are connected via HDMI then it just passes it through. Marantz is definitely not about VP or features, it is about sound. I'm not sure what display you are using but typically I'd let the display do the VP over any Marantz receiver. Most decent displays have better VP anyway.

We typically run a composite and component to the display as well as HDMI especially with Marantz. We usually only let the Marantz handle video switching and let the display handle VP. I understand everybody wants one cable to the TV but depending on equipment it is not always the best solution for the best PQ. If you have a good universal remote it is esy to automate everything.

Hope this helps.

Bob

Just re-read the marketing materials and it is now clear as day - only composite and component signals are upscaled.

Need to update my video upscaling chart - guess it was my kuro that was really doing the upscaling then!
post #135 of 1705
Thread Starter 
Video upscaling (or lack thereof in the Marantz) has been updated in the post on the first page.
post #136 of 1705
Thread Starter 
Owners, are you getting this when you bring up the setup menu?

Are you also having trouble getting the info screen to appear?

My third 6004 is now getting really buggy. Going to move it into a new room and see if these poltergeist persist.
post #137 of 1705
I have an sr6004 connected to my HTPC with HDMI. When I play DTS material I can't get the receiver to use DTS ES it will only engage DTS NEO. I had no problems with this with my previous Marantz (sr7400) connected with spdif. Dolby Digital 5.1 can use Dolby Digital Ex with no problems. The computer uses an ATI 4650 card with original dvi->hdmi converter.
post #138 of 1705
hi,

has someone compared the stereosound from the marantz 5004/6004 to the new denon 3310 ? i am searching a good receiver with the best stereosound. thanks for your help.
post #139 of 1705
I got my SR5004 yesterday and can't wait till I set it up with Kef KHT 2005.3
post #140 of 1705
Quote:
Originally Posted by saumil View Post

I got my SR5004 yesterday and can't wait till I set it up with Kef KHT 2005.3

Congratulations! Post your experience.

I have minor HDMI switching problems when turning multiple devices ON/OFF but it is not major and I just change the input to Tuner and get back, and it recognizes the source again. (Screen turns into old TVs no signal snow screen when this happens, you know the black, grey and white random dots all over the screen).

The sound specially on Highs were bad/disserted at first but after a couple of days it is much better now, or, my ears have been adopted.
post #141 of 1705
Quote:
Originally Posted by winston9332 View Post

Just re-read the marketing materials and it is now clear as day - only composite and component signals are upscaled.

Need to update my video upscaling chart - guess it was my kuro that was really doing the upscaling then!

I would think the processor in the Kuro (I have one as well) would surpass the Onkyo upscaler?
post #142 of 1705
Thread Starter 
Quote:
Originally Posted by tim3320070 View Post

I would think the processor in the Kuro (I have one as well) would surpass the Onkyo upscaler?

to be candid, the abt processor in the denon 2310 and oppo 83 is better than the kuro's processors in film cadence recognition.
post #143 of 1705
I need help with satellite box connections. Let me explain. I have Dish-network DVR. The first TV gets the receiver (Satellite box), second TV gets coaxial cable to the other floor and any room remote for channel control. I want to set up TV-2 with SR5004. I could not find input with coax port (or I don't know about it). Do I need to buy an attachment or converter to component A/V?

Thank you in advance.
post #144 of 1705
Thread Starter 
Quote:
Originally Posted by saumil View Post

I need help with satellite box connections. Let me explain. I have Dish-network DVR. The first TV gets the receiver (Satellite box), second TV gets coaxial cable to the other floor and any room remote for channel control. I want to set up TV-2 with SR5004. I could not find input with coax port (or I don't know about it). Do I need to buy an attachment or converter to component A/V?

Thank you in advance.

the 5004 has two coaxial and two optical inputs for digital audio on the back of the receiver.

why not get an hdmi splitter?

as an fyi, the higher end onkyos have simulataneous dual hdmi outputs that would allow you to send two hd signals via hdmi to each monitor.

the 5004 has one coaxial and two optical inputs for digital audio on the back of the receiver.
post #145 of 1705
Quote:
Originally Posted by winston9332 View Post

the 5004 has two coaxial and two optical inputs for digital audio on the back of the receiver.

why not get an hdmi splitter?

as an fyi, the higher end onkyos have simulataneous dual hdmi outputs that would allow you to send two hd signals via hdmi to each monitor.

the 5004 has one coaxial and two optical inputs for digital audio on the back of the receiver.

I think by Coaxial he meant the Coaxial Cable for TV not the Digital Sound Coaxial Cable.

The receiver has not any built in TUNER except AM/FM Radio. You need to get a separate Cable/Sat Box and attach your coaxial cable to it. Then use either Component or HDMI out of that box to your TV or to your receiver.
post #146 of 1705
Thread Starter 
Amazing!

My third SR6004 just crapped out like the first one.

had the radio on getting ready for dinner, then POP. Protect mode and dead!!!

I am really not trying to be a jerk about these, but their quality control is CRAP.

Going to see if my dealer can switch me out for an onkyo or denon
post #147 of 1705
Thread Starter 
FYI

The serial numbers of the units that died ended in 2xx and 8xx. The rest of the digits are the same.

Both died after a little over a week's use.
post #148 of 1705
WOW! That sucks!! We have NEVER had a problem with Marantz but I think we might wait before getting the x004 series. If your dealer does repairs I'd have him check the other components in your system as well and make sure nothing is out of spec.

With 3 units going bad it is either very poor QC, a design problem that got missed in beta or possibly something else causing it to fail. I'd also give Marantz a call or have the dealer call. I would hope they would want to examine these units to find out what is causing the problem.

Of the major brands we have had the best luck with Yamaha, Marantz and Sherwood Newcastle with no failures of any their receivers. HK probably the worst followed by Onkyo, the others somewhere in the middle with just an occasional problem.

I hope whatever you try next is problem free

Bob
post #149 of 1705
Thread Starter 
Quote:
Originally Posted by BobL View Post

WOW! That sucks!! We have NEVER had a problem with Marantz but I think we might wait before getting the x004 series. If your dealer does repairs I'd have him check the other components in your system as well and make sure nothing is out of spec.

With 3 units going bad it is either very poor QC, a design problem that got missed in beta or possibly something else causing it to fail. I'd also give Marantz a call or have the dealer call. I would hope they would want to examine these units to find out what is causing the problem.

Of the major brands we have had the best luck with Yamaha, Marantz and Sherwood Newcastle with no failures of any their receivers. HK probably the worst followed by Onkyo, the others somewhere in the middle with just an occasional problem.

I hope whatever you try next is problem free

Bob

It's the receivers - no other component was isolated and audyssey would have picked up a problem in phases. Moreover, the problem was not isolated to one room in my house/electrical system in that no other component was effected or the circuit blown in my house.

My guess is these receivers have a latent defect that rears its head after roughly 2 weeks of normal use. both that died on me died in similar fashion in respects of time and without reason.

I am going to call Marantz on Monday and read them the riot act. Three receivers in a month is absurd. My onkyo 807 has been running for nearly a month without issue. I paid a premium for marantz "quality" and am absolutely livid with the crap i got.

TO ALL FOLKS CONSIDERING A MARANTZ 5004 OR 6004 DO NOT BUY UNTIL THIS ISSUE IS RESOLVED. SOMETHING IS LATENTLY WRONG WITH THESE UNITS.
post #150 of 1705
Thread Starter 
Quote:
Originally Posted by BobL View Post

WOW! That sucks!! We have NEVER had a problem with Marantz but I think we might wait before getting the x004 series. If your dealer does repairs I'd have him check the other components in your system as well and make sure nothing is out of spec.

With 3 units going bad it is either very poor QC, a design problem that got missed in beta or possibly something else causing it to fail. I'd also give Marantz a call or have the dealer call. I would hope they would want to examine these units to find out what is causing the problem.

Of the major brands we have had the best luck with Yamaha, Marantz and Sherwood Newcastle with no failures of any their receivers. HK probably the worst followed by Onkyo, the others somewhere in the middle with just an occasional problem.

I hope whatever you try next is problem free

Bob

I will post Marantz's response.

Unfortunately my dealer does not do repairs and simply shipped them back to their wholesaler.

Whatever causes the failure seems to arrive about two to three weeks of normal use. It is a rather violent thud or pop that one can hear at some distance. It's almost like it has a bad power supply or something - completely stuck in protect mode.

I had both surge protected with reasonably expensive protectors and have never had this problem with many other receivers literally in the same setup. No other components were effected (even my marantz bd7004 that i love).

Really a shame - I really like the sonic quality of the marantz and prefer it in a smaller room, but my experience makes me think there is some latent design or hardware flaw in the unit. If so, I hope Marantz recognizes it and issues a recall to all other units effected.

For 6004 owners, i would be curious to hear your experience and time of usage if you have failure like this.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Receivers, Amps, and Processors
AVS › AVS Forum › Audio › Receivers, Amps, and Processors › Marantz SR6004/SR5004 Owners' Thread