Marantz SR6004/SR5004 Owners' Thread - Page 24

Why would the HDMI board cause an overload in the powersupply?
Sounds like a design flaw!

Well atleast there is some progress relating to the problem

Doh :/

Hm that's strange. Hope you get yours fixed asap. I do worry a little about heat buildup. My receiver is in a cabinet which is always open (so front is not covered), I have about 5cm free space on top, right side is free, left about 3cm and back very little (due to all the connections being there and a small hole to pass things through). Is this enough for the receiver to breathe?

My Marantz SR6004 feels pretty hot to touch, well, not burning hot but oncomfortably to hold my hand on it for a long time.

Hi all and a happy new year!
I am new here and i have just bite the bullet, i am from Slovenia by the way. After many many many hours of reading this forum i decidede to replace my 5 years old sr 5500 with sr 5004 (i wasnt sure to buy a 5004 or 6004 but after reading the diferences i got 5004, and there was yamaha 1065 and denon 2310 in play). Man i love this receiver it really rocks and it has that lovely pure sound it is a difference with between that and my old sr 5500. I hope mine wont do that famous POP, but for now i dont have any hdmi equipment and i will get it next year with blu ray player. I have a question about audyssey. I have done auto setup but it has lovered my output considerably (fr -8,5, fl -10, c -7,5, sur -12 and sub -10) i wonder if there is something i can do to get closer to 0 db (i know i can lover the sub but what about other speakers?). And is there a setting to see what crossover has receiver put on speakers (front and center are large, and sur are small but lpf/hpf is at 160 hz, so if i set front and center to small does that mean the crossover to front is at 160 hz?, it is a bit high). Is it possible to store different settings for auto setup and manual setup (for instance if i disable audyssey will the speaker distances and output be the same or i can set it different (with manual test tone). I will have some more questions thats for sure, i hope anyone can help me, and thanks in advance. And the last questions, as it seems some receivers have trouble with hdmi are there any infos what manufacturing codes are affected?

Hi Winston9332,

Happy New Year!

I bought it in Hong Kong, serial # MZ000940000826. I set it up on Dec 25 and had the POD on Dec 30. My speaker configuration is 5.1, but I have separate power amp for front L & R and middle, so no overloading. The unit was moderately warm, so for sure no overheat issue at all. The HK sole agent denied any problem,say check your connection!

Connection when POD:
HDTV AC3 output ---> coaxial in of Marantz 6004---> Dolby Digital mode --->

Front L & R and middle channels Pre out to separate power AMP

only surround L & R is powered directly by Marantz 6004

I was watching TV in this set up with very moderate volume for about half an hour then BEE....POP. I didn't even press any button or change any input at that moment.

omg, not long now that i will regret buying this unit instead of yamaha or denon, every day there is a new one that dies, i really hope marantz finds the solution as quick as possible...or just tell us which manufacturing codes needs repairs so that we wont be nervous every time the unit is turned on! I bougth the marantz purely because my previous receiver has been runing over 5 years without any issues.

Yes, nothing to do with HDMI, overloaded, overheated, input....
It is a fundamental circuit problem. What can we do if Marantz keep dening the problems? the consumers will know that eventually and stop buying this model and their reputation is going to hurt badly. Do you know any ways to get in contact with the top management of Marantz? You have tried and Customer Service level won't help us in this case.

Is there any solid evidence that Lapino can provide to us, like images of the parts that fixed? e-mails from the technician?

Do you know the source of that message? Is it came from Marantz US service dept. or just a rumour in the industry?

You posted your failure on dec 30 and they got it fixed in one day? Can you send us some images of what they have fixed, or any solid evidence that I can show to their Hong Kong agent. They denied any design problems, they said it is my connection issues! Please help!!!!!

Thanks!

Since they have mentioned to you that all new batches should have modified, what serial no. we should look for? I wanted to ask for an exchange, but worry that I get a new replacement with the same problem.

Thanks!

Hi Lapino,

Since they have mentioned to you that all new batches should have modified, what serial no. we should look for? I wanted to ask for an exchange, but worry that I get a new replacement with the same problem.

Thanks!

Sorry guys but I can't really get more input. My receiver was fixed by a local service center which is responsable for all Marantz repairs in the area. I was just lucky that it was so close to my home and that they wanted to give it a priority to get it fixed for newyears eve (party at home). Apparently it was pretty clear to them what was wrong. Maybe Marantz Europe knows about it, but US not (yet) ?

Hi all and happy new year!
can i ask you if the sr-5004 has got relè tap noise whenever change source or speaker mode (5.1 to stereo..)?

thankx

Hi all...happy new year to all....new poster here (but visited here many times in the past).....

Since deciding to get the SR6004 a few days ago I stumbled across this thread....I have been reading all 20-odd riveting pages over the last couple days hoping there would be a positive outcome regarding the POD.....it appears waiting is now in order....I think I can now say I would have to see both a) acknowledgment from Marantz of the issue and obviously a fix and b) some way of identifying units that have the fix (presumably serial number, post-POD fix)......but I really want to upgrade ASAP, so I'm looking into alternatives on the off-chance this isn't resolved appropriately and in a timely fashion.....my condolences to all of you that have suffered so...especially Winston.....I seriously cannot even imagine the additional stress that is added to ones life by knowing that at any time your $1k+ receiver is going to blow....one ought to at least be able to depend on your AVR working tirelessly on a daily basis without crapping out.....but I digress....

So here's my question (assuming I get the SR6004): I have a 5.1 set-up and I want to retain it pretty much as is except for loosing the Yamaha RX-V730 receiver that I have never really cared for.....and I want to bi-amp the front L/R speakers with the extra 2 amps on the SR6004. Has anyone on this forum tried this with this receiver? From the manual it appears you do the "switch C" thing and I assume you then either set it for 5.1 during initial set-up or it knows your intentions already by the "switch C" thing. Is this all it takes other than running the extra wires to bi-amp-able speakers? Will I gain anything? Will I lose anything? Using JBL ti5000 L/R, JBL SVA center and JBL (again) 4206's for surrounds......homebrew 12 inch sub....and probably get the oppo BR player (or equiv) at the same time....I am most interested in decent 2 channel and multi channel sound quality, followed by DVD/bluray movie watching (if there's more info I need to divulge to properly address this inquiry, please advise...).

Thanks much in advance for the help and/or advice....- Steve

Happy new year to all of you
Where do I find the Code from my recorder/dvd panasonic dmr-eh65 so that I can learn my SR 6400 remote to work with my Panasonic?

To the people who's amp died, i am interested if u left the amp always on or left it on standby or that u switched it off with the power switch on the front.

My marantz sr 5004 black is now 3 months old, has never been turned off or set to standby. No problems what so ever yet.

It's purchased in holland, model number sr5004/N1B and my serial is MZ000934000172.

Posted this already (Dec 27) at the german "hifi-forum":
Translation:
Now here are TEN people reporting failure with thirteen devices and just FIVE over in Germany. I think Marantz would never acknowledge this as a "design flaw"...but hopefully re-design the devices.

Mind also that my Marantz was fixed by a service center, and not by Marantz themselves. But they got instructions about what was wrong with it, so my guess is, it's just an issue with the first few 5004/6004's being sold and that it's fixed now. Sometimes it pays to wait

Also, I wouldn't take posts on a forum as a good indication about how many receivers were/are bad or broke down. Most AV enthousiasts do NOT surf the web like people here do. They just turn to their dealer to get their machines fixed.

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