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Marantz SR6004/SR5004 Owners' Thread - Page 4

post #91 of 1705
Thread Starter 
Quote:
Originally Posted by bobby_t1 View Post

Winston, I was looking for more input from others than what was just in the FAQ hence my question about the comparison to other options.

As for the upconversion and interlacing comments, I totally missed post #3 for some reason



I'm not familiar with :"S&M synthetic test disc" and not exactly sure what it means to pass or fail. Would love some elaboration as I"m not sure if this impact just video passthrough, only upconversion, or both.

Oh and this only applies to upconversion. pass through does not tocuh the resolution.
post #92 of 1705
Quote:
Originally Posted by winston9332 View Post

S&M test disc has synthetic tests using different film cadences to recognition and ability to properly deinterlace. While it's not a perfect indicator for upscaling quality, it is a very good barometer.

Does this affect video pass-through as well?
post #93 of 1705
Thread Starter 
Quote:
Originally Posted by bobby_t1 View Post

Does this affect video pass-through as well?

no, look at the post above yours.
post #94 of 1705
Hi,
I hope someone can help me out. I tried connecting my CDP via optical cable but found no sound from speaker on sr6004. I tried setting the digital to digital-2 and plugged digital cable to digital 2; that does not help.

Is there any other setting that I should do other than modifying the digital input in the menu? If at all help; I use marantz cd6000ose

Thanks in advance.
BD
post #95 of 1705
Thread Starter 
Quote:
Originally Posted by iceblade88 View Post

Hi,
I hope someone can help me out. I tried connecting my CDP via optical cable but found no sound from speaker on sr6004. I tried setting the digital to digital-2 and plugged digital cable to digital 2; that does not help.

Is there any other setting that I should do other than modifying the digital input in the menu? If at all help; I use marantz cd6000ose

Thanks in advance.
BD

go into the first menu and set the input setup table to the correct optical setting (1 or 2).

make sure the receiver is set to the digital input mode. you can do this via the remote with the A/D button i believe from memory - consult your manual.

if this does not work, I am afraid you have either a faulty cdp or receiver.
post #96 of 1705
Has anyone got his 5004?

I see Amazon has one in stock but Marantz website still says Coming Soon!
post #97 of 1705
Hi Winston, thanks for the response. I did just that. I tried setting input to digital only and set the digital set to 1, 2 and even front part. None of it works. Damn.. the thing I am not even sure if the fault lies with the cdp, receiver, or cable. The thought of dismantling them again really kills me. How is your receiver so far? yours is the one that died yeah?
post #98 of 1705
Quote:
Originally Posted by winston9332 View Post

Marantz's QC must have been out-sourced to Acorn as part of the Stimulus package. My first unit died (up in smoke after eight days) and my replacement unit has been running for six days, but has encountered both hdmi handshake issues (ironically with a Marantz BD7004) and HDMI lags that are much longer than my previous unit.

Who else has problems with their new Marantz (SR6004 and SR5004). I am really concerned about this and I may get my SR5004 this weekend. Not so sure if I want to keep it anymore after reading these. I am already glad I didn’t pay the difference for 6004 specially because my dealer asked $350 not $240!
post #99 of 1705
Thread Starter 
Quote:
Originally Posted by iceblade88 View Post

Hi Winston, thanks for the response. I did just that. I tried setting input to digital only and set the digital set to 1, 2 and even front part. None of it works. Damn.. the thing I am not even sure if the fault lies with the cdp, receiver, or cable. The thought of dismantling them again really kills me. How is your receiver so far? yours is the one that died yeah?

Did your cd player's optical work prior to installing your SR6004?

There are two input settings I am aware of on the Marantz that could be impacting the ability to play optical: the input assign menu and the digital/analogue selection available on the remote. If you feel you've troubleshot those issues, than you probably have an issue in either the source or receiver or cable. optical/toslink cables can come loose and maybe that is the issue.

My second receiver has handshake issues and now own MY THIRD SR 6004. Hats off to my dealer, but tomatoes at Marantz for poor QC.
post #100 of 1705
Thread Starter 
Quote:
Originally Posted by Lost! View Post

Who else has problems with their new Marantz (SR6004 and SR5004). I am really concerned about this and I may get my SR5004 this weekend. Not so sure if I want to keep it anymore after reading these. I am already glad I didn't pay the difference for 6004 specially because my dealer asked $350 not $240!

If it were me, wait for a newegg sale on the onkyo 707, 807 or 1007.
post #101 of 1705
Quote:
Originally Posted by winston9332 View Post

If it were me, wait for a newegg sale on the onkyo 707, 807 or 1007.

The problem is I bought SR5004 two months ago but not received it yet. I guess I have 7 days to return it, so I will test it over the next week if my dealer gives it to me tomorrow. Good news is I already used ZR6001 for two months so I can compare the SR5004 SQ with ZR6001. ZR6001 SQ is good and I like it. It is a bit bigger than newer models, but it is tough.

Onkyo always had more features than Marantz in the same price range, I really like 3007 but it is out of my range. 1007 does not have USB so 6004 has a slight edge on that part. And I plan to buy Logitech Squeezebox Touch in addition to SR5004 if I ever decided to keep it.
post #102 of 1705
I finally received my SR5004 today! First impression, nice look. Compared to ZR6001 it is not that tough though.

Bass was light right after I attached my speakers and set the crossover to 40Hz but after running Audyssey, everything seems much better.

Compare to ZR6001, there are lots of options that I need to play but overall I like the receiver!

I don't get any picture in Pure Direct mode but I have not read the manual yet, maybe it is normal or I should change a setting or something. But source direct works.

Dynamic volume really works and it has 3 modes, nice!

Remote controller codes are not complete, I could not find Comcast cable box (or Scientific Atlanta) device codes. It has a learning mode so I need to manually enter all the keys.

So far all the Digital input/outputs that I connected into works. I'll post if I found a bug or receiver died in any sudden action.

BTW, it does not run cold and there is always heat.
post #103 of 1705
Hey Guys!
I am seriously looking into purchasing the Marantz SR6004. My only question (at this point) is, does this receiver allow you to set delay based off either milliseconds or some other numbered integer other than 'speaker distance' for surround? I have a TV that is off by ~150ms with audio/video sync, of course I'm not using this receiver to handle the HDMI both video and audio and it's a bit annoying cause the cheesy Sony receiver I have doesn't have delay settings. The audio beats the video, if only I could custom set delay to match
:-/

Thanks for your help!
post #104 of 1705
Quote:
Originally Posted by Lost! View Post

Who else has problems with their new Marantz (SR6004 and SR5004).

I've had quite a few interesting "handshake" problems with my new 6004. I love the look and sound of the receiver, but it seems a bit buggy to me at the moment. Here's my setup:

Marantz 6004 Receiver, Marantz DV4003 DVD player, Marantz BD7004 Blu-Ray, DirecTV HD-DVR, PS3, Wii. All devices are connected directly via HDMI to the 6004 (except the Wii which is composite only). Then the 6004 is connected via one single HDMI to my Samsung LED TV. HDMI was set as a straight pass-through on everything except for the Wii (since the 6004 had to convert the Wii's composite video to HDMI). All HDMI cables are only 4ft or 8ft in length (to eliminate long cable runs as a possible issue).

With the above mentioned setup I had major handshake issues with the Marantz BD7004, PS3, and Wii (of all things) - with some minor sparkles on the DirecTV input. The connection with the DVD player was fine, and the issues with the DirecTV signal were there, but fairly minor.

When I called Marantz support and described my problem, the first question he asked was whether or not I had a Samsung TV. Uh-Oh! Apparently, the previous model (SR6003) had some issues with Samsung TVs that had to be fixed via firmware update at the factory. He said the 6004, since it was brand new, should have the latest firmware. He also said they hadn't had any reports yet of 6004 owners with similar handshake issues with or without Samsung TVs, but that since it was so new, it was early to tell. THey issued a trouble ticket and said they would look into it.

Since we had really been looking forward to this Marantz setup, we decided to try another TV, since it seemed that the issue may be a Marantz/Samsung compatibility issue. Besides, when we got the Samsung we were torn between that and the Sony XBR, so we decided to just give the Sony a try and see if we got different results.

Well....we definitely did! The Blu-Ray worked perfectly, the PS3 and Wii were both awesome. It even got rid of the sparkles on the DirecTV input. All was well....until I tried to play back a DVD in the Marantz DVD player (which was 100% fine with the Samsung TV). Now...with the Sony TV, the DVD player has serious handshake issues to the point where I don't even get a picture on the screen.

This is pretty frustrating. I don't think its a defective unit because the problems would be more consistent, plus it wouldn't matter what TV it was hooked up to. I'm beginning to believe that the Marantz firmware or HDMI may be buggy. Normally a firmware update wouldn't be a big deal....but keep in mind that with these receivers, there's no way to update them over the internet. Even if they were to fix this issue today, the firmware updates have to be done through their service center in NJ - and shipped there at my own expense (although they said they pay for return shipping).

I'm starting to think that in this day and age, with updates and fixes being so necessary and so common, that it may be worth it to pay extra for a little-bit higher-end receiver that can update over the internet. Unfortunately, that will rule out Marantz since none of them do that at the moment. :-(

I hope this info helps any who may be having a similar problem. Any help or advice would be greatly appreciated.

Best of luck!

-Halidon
post #105 of 1705
Quote:
Originally Posted by Gecko12332 View Post

Hey Guys!
I am seriously looking into purchasing the Marantz SR6004. My only question (at this point) is, does this receiver allow you to set delay based off either milliseconds or some other numbered integer other than 'speaker distance' for surround? I have a TV that is off by ~150ms with audio/video sync, of course I'm not using this receiver to handle the HDMI both video and audio and it's a bit annoying cause the cheesy Sony receiver I have doesn't have delay settings. The audio beats the video, if only I could custom set delay to match
:-/

Thanks for your help!

I am not expert since I just got my 5004 yesterday but there is something named "Lip. Sync" in the menu and in the manual it says it does delay the sound for HDMI and TVs that support this option (It syncs automatically if the TV supports it but you can also manually set it from 0ms to 200ms in 10ms increments). Maybe you can download the manual and read that section.

BTW, does anybody know if you suppose to get a picture from HDMI sources in Pure Direct Mode (I don't)? I've read the manual but it is somehow not clear enough about this.

Also is it possible to get any picture from the unit to TV when the unit is off but DVD player (for example) is on? Something like pass-through but only if the unit is off and you don't want to wake the neighbors.
post #106 of 1705
Quote:
Originally Posted by Gecko12332 View Post

Hey Guys!
I am seriously looking into purchasing the Marantz SR6004. My only question (at this point) is, does this receiver allow you to set delay based off either milliseconds or some other numbered integer other than 'speaker distance' for surround? I have a TV that is off by ~150ms with audio/video sync, of course I'm not using this receiver to handle the HDMI both video and audio and it's a bit annoying cause the cheesy Sony receiver I have doesn't have delay settings. The audio beats the video, if only I could custom set delay to match
:-/

Thanks for your help!

Yes both 6004/5004 do have that feature. Marantz calls it Lipsync. There are two ways you can do this.

Auto Lipsync (Audio Delay): The function is not available when unit is connected to an equipment that does not support HDMI 1.3a

Manual Lipsync: You can have a delay of 0ms (off) to 200ms in steps of 10ms.
post #107 of 1705
Thread Starter 
Quote:
Originally Posted by Halidon72 View Post

I've had quite a few interesting "handshake" problems with my new 6004. I love the look and sound of the receiver, but it seems a bit buggy to me at the moment. Here's my setup:

Marantz 6004 Receiver, Marantz DV4003 DVD player, Marantz BD7004 Blu-Ray, DirecTV HD-DVR, PS3, Wii. All devices are connected directly via HDMI to the 6004 (except the Wii which is composite only). Then the 6004 is connected via one single HDMI to my Samsung LED TV. HDMI was set as a straight pass-through on everything except for the Wii (since the 6004 had to convert the Wii's composite video to HDMI). All HDMI cables are only 4ft or 8ft in length (to eliminate long cable runs as a possible issue).

With the above mentioned setup I had major handshake issues with the Marantz BD7004, PS3, and Wii (of all things) - with some minor sparkles on the DirecTV input. The connection with the DVD player was fine, and the issues with the DirecTV signal were there, but fairly minor.

When I called Marantz support and described my problem, the first question he asked was whether or not I had a Samsung TV. Uh-Oh! Apparently, the previous model (SR6003) had some issues with Samsung TVs that had to be fixed via firmware update at the factory. He said the 6004, since it was brand new, should have the latest firmware. He also said they hadn't had any reports yet of 6004 owners with similar handshake issues with or without Samsung TVs, but that since it was so new, it was early to tell. THey issued a trouble ticket and said they would look into it.

Since we had really been looking forward to this Marantz setup, we decided to try another TV, since it seemed that the issue may be a Marantz/Samsung compatibility issue. Besides, when we got the Samsung we were torn between that and the Sony XBR, so we decided to just give the Sony a try and see if we got different results.

Well....we definitely did! The Blu-Ray worked perfectly, the PS3 and Wii were both awesome. It even got rid of the sparkles on the DirecTV input. All was well....until I tried to play back a DVD in the Marantz DVD player (which was 100% fine with the Samsung TV). Now...with the Sony TV, the DVD player has serious handshake issues to the point where I don't even get a picture on the screen.

This is pretty frustrating. I don't think its a defective unit because the problems would be more consistent, plus it wouldn't matter what TV it was hooked up to. I'm beginning to believe that the Marantz firmware or HDMI may be buggy. Normally a firmware update wouldn't be a big deal....but keep in mind that with these receivers, there's no way to update them over the internet. Even if they were to fix this issue today, the firmware updates have to be done through their service center in NJ - and shipped there at my own expense (although they said they pay for return shipping).

I hope this info helps any who may be having a similar problem. Any help or advice would be greatly appreciated.

I have tried my Marantz with both my Pioneer Kuro and my Sony KDL40WL135 in my bedroom. I have handshake issues that effect input switching, power up, and leaving playback modes. The handshake issues were much worse with the Sony LCD. The onkyo 807 that it replaced had zero issues and when i changed it out i immediately got sparkles for playback from my denon dbp-2010. Everything is buggy full stop.

With my Pioneer Kuro, I have very different hdmi handshake issues - mostly from my marantz bd7004 player. I get weird black and green flashes if i load a disc or return to the menu of the disc. It seems to happen more frequently on bd playback. If i try to pull up the menu of the receiver, I get a black flash and weird quilted look that hangs on the screen for a while. I don't know about you guys, but I cannot view any osd info like volume, source, etc.

Got to admit - this simply does not seem like a finished product.
post #108 of 1705
Quote:
Originally Posted by winston9332 View Post

I have handshake issues that effect input switching, power up, and leaving playback modes.

I have Sony XBR7 40" LCD and so far there is no problem (on 5004). What exactly should I look for?

Except the Pure Direct Mode that does not output any picture (which I assume is its nature) I have found no issues so far. I am going to watch a Blu-ray disk this weekend to make sure.

I also don't have fancy HDMI cables, just one Radio Shack 1.3b (about $20) and 3 Mediabridge 1.3b ($9 each).
post #109 of 1705
As a 6003 owner for a little more than half a year all I can say is I am very pleased with Marantz SQ and build with my unit so far. Very clean and warm sound, can play up to very loud levels and not break up or distort, hdmi has been fine (LN52A650/BD35/HD-A3) no lip sync, handshake issues, very good 1080p pass though. I am not sure what could be the reasons for several of the problems listed previously with the 6004. On paper it seems like a very good AVR. Call Marantz directly, I have with a couple of questions (weak owners manual) and they were very helpful (800) 654-6633
post #110 of 1705
From seeing the spec, it's a winner for sure but once I looked at the back layout, I cried. It's a nightmare for people who are anal about wire management. Personally I like my wires to be grouped in a vertical fashion--video and then audio. However, if all you are connecting is HDMI then it's fine.
post #111 of 1705
Has anyone having the problem that the UNIT automatically and out of the blue turns itself ON!?

Just happened to me, exactly the same time the furnace turned off, so I should wait and see if it happens again.
post #112 of 1705
Quote:
Originally Posted by Lost! View Post

Has anyone having the problem that the UNIT automatically and out of the blue turns itself ON!?

Just happened to me, exactly the same time the furnace turned off, so I should wait and see if it happens again.

Furnace sending heat weaves (spikes at the time of burner shuts off) captured by IR sensor of the unit and bingo!!
post #113 of 1705
Thread Starter 
Quote:
Originally Posted by Lost! View Post

Has anyone having the problem that the UNIT automatically and out of the blue turns itself ON!?

Just happened to me, exactly the same time the furnace turned off, so I should wait and see if it happens again.

And you're sure it wasn't just the remote was pressed? That is very spooky if it really did just turn itself on!
post #114 of 1705
Quote:
Originally Posted by saumil View Post

Furnace sending heat weaves (spikes at the time of burner shuts off) captured by IR sensor of the unit and bingo!!

I guess so, but imagine 2 AM in the winter morning it turns itself on, wow! Here up north it gets so cold in the winter furnace is always on.

However I could not simulate it again, I tried turning furnace on 2 or 3 times so it shuts itself off, but the auto power on hasn't happened to the unit.

Quote:
Originally Posted by winston9332 View Post

And you're sure it wasn't just the remote was pressed? That is very spooky if it really did just turn itself on!

Yeah I am sure, I was actually walking in the room and just shocked since I was listening to loud music in the morning and I did not change the volume! Maybe from now on I close the volume to zero before I turn this off!!
post #115 of 1705
Thread Starter 
Quote:
Originally Posted by Lost! View Post

I guess so, but imagine 2 AM in the winter morning it turns itself on, wow! Here up north it gets so cold in the winter furnace is always on.

However I could not simulate it again, I tried turning furnace on 2 or 3 times so it shuts itself off, but the auto power on hasn't happened to the unit.



Yeah I am sure, I was actually walking in the room and just shocked since I was listening to loud music in the morning and I did not change the volume! Maybe from now on I close the volume to zero before I turn this off!!

I'd put a call into Marantz...something made of plastic that draws 6amps and likes to turn itself on spooks me!
post #116 of 1705
I just can't believe Audyssey will not work on the new codecs!
post #117 of 1705
I still have not find out why PURE DIRECT does not output any picture from HDMI out. All my inputs are from HDMI so no up mix is required.

I also tried all "Through", "Auto" and "1080p" in video settings for HDMI Output Resolution but nothing seems to work and Pure Direct just makes the TV screen go black.

Is it the same on 6004?
post #118 of 1705
Typically, pure direct shuts off all unnecessary circuitry in an attempt to deliver the most "pure, direct" audio path possible. It's not meant for video.
post #119 of 1705
Quote:
Originally Posted by winston9332 View Post

I'd put a call into Marantz...something made of plastic that draws 6amps and likes to turn itself on spooks me!

I appreciate the time and effort you put towards the review of SR6004 and being actively participating at this forum.

It seems to me, you are a die hard fan of non-Marantz products. You bought 6004 as your first Marantz and met with not so great experience on earth. Since you had a problem with the unit, it seems you created a negative bias toward it. Nothing wrong with ranting. It just bothers me. I am not a fan of Marantz, yet. Frankly speaking I never owned it. I ordered SR5004 and waiting for it to come. I am following this thread so I would know what is coming.

How long ago was SR6004 released? Two weeks ago. You owned it from the day one, still say two weeks. Even best cars have lemon units, I am sorry you got one. I just want to say, give it some time.
post #120 of 1705
Quote:
Originally Posted by adholmes View Post

Typically, pure direct shuts off all unnecessary circuitry in an attempt to deliver the most "pure, direct" audio path possible. It's not meant for video.

Thank you, so if pure direct has no picture, what is all the fuzz about Audyssey not working in pure direct mode??

If you are using your receiver for AV (Audio and Video) with single HDMI cables, you don't need Pure Direct at all!! And if for some reason, you decided to listen to SACD with your player via HDMI, you can just switch to Pure Direct (just for sound) for maximum quality.

Lossless audio for Dolby TruHD and DTS-HD are not compatible with Coaxial or Optical Digital Audio inputs because of their higher bit rate, so the only way you can have pure direct is to attach HDMI cable to your blu-ray and receiver and use Component Out of the blu-ray to TV for picture!! (Of course if the BD Player can simultaneously output from both HDMI and Component).

So I guess my conclusion for Pure Direct (normal users with HDMI) is that I never need to use it since it has no picture.

For people who are wondering, there is also another mode named Source Direct which everything works in it including Audyssey EQ and Dynamic Volume. So if anyone wants to use direct mode with Audyssey they can still use Source Direct.
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