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Sherwood R-972 User Thread - Page 73

post #2161 of 2610
2/5/13 at 8:05pm
Are we sure 1.47i is the newest firmware? Could have sworn there is another that was released in 2012 (not 2010)
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post #2162 of 2610
2/5/13 at 10:50pm
Yep, Trinnov is awesome.

The wall of sound it creates is very unique. I'm loving it. I'll probably run it on flat room eq and 3d remapping all the time unless there is a better setting.

I'll also need to run that +6db boost file. Trinnov flat does kill gain. My sub is dialed in perfect for xt32 on my denon 4311, so I'd rather bump the gain in the Sherwood.

I might sell my 4311 after a few audio tests with trinnov tomorrow.
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post #2163 of 2610
2/5/13 at 11:43pm
Quote:
Originally Posted by bhazard View Post

Are we sure 1.47i is the newest firmware? Could have sworn there is another that was released in 2012 (not 2010)

That's the last firmware update for this unit.
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post #2164 of 2610
2/6/13 at 12:20am
Don't forget that this unit has been discontinued (out of production) already some time ago and those units still sold are either B-stock units, which have been repaired, or are items from the "spot-market" (old stock).
The original manufacturer does not maintain or service this unit any more. As such a 2012 firmware update wouldn't be possible, especially, because Sherwood didn't sell to many at its original MSRP and lost quite some money on this. They dumped that unit because of lack of success (sales volume) in the market and some/many unresolved problems and "quirks".
Edited by gurkey - 2/6/13 at 6:21am
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post #2165 of 2610
2/6/13 at 6:20am
Could have been / is a great unit. Luckily I'm a tech geek, because I already had to do a factory reset to get the setup menu working again (button presses would not open the setup menu).

Everyone is right, the unit is quirky and not exactly user friendly, but Trinnov makes up for all of it. This will be my pre-pro for a very long time unless Audyssey comes out with their own type of 3D remapping, or Trinnov can make its way into more receivers.

For the price, it is just outstanding to own right now.
Edited by bhazard - 2/6/13 at 9:32am
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post #2166 of 2610
2/6/13 at 12:36pm
Trinnov on Subs:

I have an opportunity, with a very small window of time, to buy a 9 month old Dspeaker Dual Core for 750.00. If you know about this, the 5 Star reviews just keep pouring in. I just got in a Sherwood R-972 with Trinnov. I have not had time yet to run Trinnov's Room Correction software, but I read Trinnov is very good on dual subs which applies to me. However, I've got 48hrs to make a decision. What has been you guys experience/opinions on Trinnov on subs? Anyone using an Antimode with Trinnov? Is there any benefit? I don't know if I will have the time to set up Trinnov before this guy sells the Dual Core. I don't want to spend the money if I don't have to, but I don't want to miss this deal either!

Any feedback will be much appreciated!
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post #2167 of 2610
2/6/13 at 1:06pm
Save your money. It only corrects down to 16hz. From what I know, Trinnov can handle down to 20hz and can identify dual subs too, but may not work quite as well as the dual core in doing so.

Not worth the $750 to me.
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post #2168 of 2610
2/6/13 at 1:24pm
I agree with bhazard, save your $, Trinnov does a decent enough job on EQ-ing my 11 DIY subs smile.gif
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post #2169 of 2610
2/6/13 at 9:58pm
I am having an issue where I get NO sound from a Blu-Ray player hooked up via HDMI.
Just got my R-972 yesterday ($299 1saleaday deal) and hooked it up today.

The FM tuner does put out sound, so I know all the speakers are connected properly.

However, when I select Video 2 (HDMI 2), I get the video from the Blu-Ray player (I turned off video scaling, as one user recommended, yet the display still displays 'video scaling)".
The real problem is I do NOT get any audio output from the speakers from 'Video 2' (Blu-Ray player connected via HDMI only). I tried both Netflix (DD Plus) and Youtube using bitstream on my Blu-Ray player.

My settings
1. HDMI Audio Output is set to OFF - This is so as to output HDMI audio to the receiver's speakers and not my TV speakers.

2. Under 'Input Setup' I went to Video 2.
HDMI Assign - I have this set to HDMI 2

Video Assign - I believe I left this blank because I am not using component video for this input (Video 2).

Video Mode - I left this set to 'Auto' (this picks HDMI first if there are multiple signals)

Audio Assign - I left this blank because want HDMI audio and not optical or coaxial audio.

Audio Mode - I left this set to 'Auto' which first selects the HDMI audio input into this input if there are multiple audio signals

Hopefully someone can help (assuming I don't have a loose board somewhere). Thanks in advance!

PS: Other info - I do have optical, coaxial and RCA cables connected for audio to other equipment (CD player, SACD player, tape deck)
Edited by ia1z - 2/7/13 at 6:41am
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post #2170 of 2610
2/7/13 at 7:22am
Quote:
Originally Posted by ia1z View Post

I am having an issue where I get NO sound from a Blu-Ray player hooked up via HDMI.
Just got my R-972 yesterday ($299 1saleaday deal) and hooked it up today.

The FM tuner does put out sound, so I know all the speakers are connected properly.

However, when I select Video 2 (HDMI 2), I get the video from the Blu-Ray player (I turned off video scaling, as one user recommended, yet the display still displays 'video scaling)".
The real problem is I do NOT get any audio output from the speakers from 'Video 2' (Blu-Ray player connected via HDMI only). I tried both Netflix (DD Plus) and Youtube using bitstream on my Blu-Ray player.

My settings
1. HDMI Audio Output is set to OFF - This is so as to output HDMI audio to the receiver's speakers and not my TV speakers.

2. Under 'Input Setup' I went to Video 2.
HDMI Assign - I have this set to HDMI 2

Video Assign - I believe I left this blank because I am not using component video for this input (Video 2).

Video Mode - I left this set to 'Auto' (this picks HDMI first if there are multiple signals)

Audio Assign - I left this blank because want HDMI audio and not optical or coaxial audio.

Audio Mode - I left this set to 'Auto' which first selects the HDMI audio input into this input if there are multiple audio signals

Hopefully someone can help (assuming I don't have a loose board somewhere). Thanks in advance!

PS: Other info - I do have optical, coaxial and RCA cables connected for audio to other equipment (CD player, SACD player, tape deck)

Look at my post #2127 and see if that helps
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post #2171 of 2610
2/7/13 at 7:43am
Quote:
Originally Posted by islandman2020 View Post


Look at my post #2127 and see if that helps

It should. This is how everything is set on mine, and everything plays fine via hdmi.
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post #2172 of 2610
2/7/13 at 7:47am
Quote:
Originally Posted by islandman2020 View Post


Look at my post #2127 and see if that helps

Thanks a lot!
I will match each of your 'Input' settings tonight for my input (where I have it set to 'Auto' now) and set each one to 'HDMI' instead to 'force' it to select HDMI (even though, according to the manual at least, 'Auto' is supposed to select HDMI first if multiple audio signals / connections exist).
Maybe this is one of those glitches owners talk about.

Fingers crossed!
Edited by ia1z - 2/7/13 at 9:31am
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post #2173 of 2610
2/7/13 at 7:49am
I am looking for another R-972. I keep missing the 299.00 deals on 1saleaday.com. If any of you guys see one on there for that price and you don't want it please text me to 270-842-6996, on send an email to islandman2020@gmail.com. Appreciate it!

Devlon
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post #2174 of 2610
2/7/13 at 6:29pm
Problem solved for the Blu-Ray player audio not working. It was due to one overlooked setting on my Panasonic Blu-Ray player!!!

Loving my R972 so far.
Edited by ia1z - 2/10/13 at 11:57am
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post #2175 of 2610
2/8/13 at 8:43pm
Loving this receiver. I don't miss the Denon 4311 much at all, and that was a fantastic receiver.
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post #2176 of 2610
2/8/13 at 10:06pm



In Advanced Configuration setting:
can't change Monitor Aspect to Wide as manual say
only lock in Standard
i want to make sure my TV get right aspect ratio
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post #2177 of 2610
2/9/13 at 3:19pm
The aspect mode is locked and can't be adjusted.It will just flash standard on the front display and not change to anything else.I imagine that was one of Sherwood's clutchy firmware fixes for the video processor.
Edited by StevenLansing - 2/9/13 at 10:34pm
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post #2178 of 2610
2/9/13 at 3:47pm
Any other impressions from new 1saleaday buyers? My unit looked brand new even though it is listed as B stock.

I'm in love with Trinnov.
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post #2179 of 2610
2/9/13 at 3:47pm
Quote:
Originally Posted by vectorized View Post

I am sending the Bitstream to the R972. It seems to work fine if V.Upscale is set to Bypass and I leave it on the bluray player. If I switch back and forth between HDMI inputs like my Oppo, DVR and Satellite Receiver, when I go back to the bluray player there is no sound just some pops and stutters. If I switch to another audio stream on the blurap and back to the main audio track is syncs up again. If I set the V.Upscale to Auto, the audio works flawlessly, but the video goes to purple/green randomly if I switch inputs back and forth. It seems like the Panasonic and the R972 are a bad pairing for some reason or another. I'm loving the sound of the Sherwood (the main reason I have it) but I do feel that in this day and age, there should not be HDMI issues regardless of whats connected to it.

Quote:
Originally Posted by parodielin View Post

Anyone uses a Roku 2 XD player to stream Netflix?

For 5.1 content, 972 does not get the signal from Roku. Don't know whether it is a problem from Roku or 972. Any experience?

Reporting an issue with Roku 2 XD. When streaming Roku 2 5.1 content (Netflix, Vudu, Amazon), if I leave V.Scaler to auto, the system will be dead - no sound, no audio, the TV will report no signal.

With V.Scaler set to bypass, 972 is getting correct DD+, but no video. However, this time TV does not report no signal. So there is signal set to TV but no images.

PS3 streams fine.

I tested the Roku 2 with a Denon 1610 (my old receiver), 5.1 streams fine. Dolby Digital Plus.

Now I think this could be a 972 issue. Any suggestions?
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post #2180 of 2610
2/10/13 at 6:40am
Quote:
Originally Posted by ia1z View Post

Problem solved for the Blu-Ray player audio not working. It was due to one overlooked setting on my Panasonic Blu-Ray player!!!

Loving my R972 so far.
How can I ensure the receiver is decoding Dolby Digital Plus properly?
In other words which surround mode should the R-972 be set to for Dolby Digital Plus sources (i.e. Netflix via a Blu-Ray player using HDMI and bitstream enabled on the player in this case)?
I just want to ensure I am getting true Dolby Digital Plus surround sound as the output to reap the full benefit, as opposed to the output being an artificially-generated or matrixed surround mode e.g....

DD Plus did not get detected... I will try a few different Netlfix movies to be sure the source is actually encoded in DD Plus...

What overlooked setting on Panasonic Blu-Ray player did you do? I have similar issue with Roku 2 on Netflix. 972 will detect DD+ but no images.

Did you "Bypass" the V.Scaler?
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post #2181 of 2610
2/10/13 at 10:38am
Quote:
Originally Posted by parodielin View Post

What overlooked setting on Panasonic Blu-Ray player did you do? I have similar issue with Roku 2 on Netflix. 972 will detect DD+ but no images.

Did you "Bypass" the V.Scaler?

The overlooked setting was simply a separate menu for HDMI audio (not under the main settings). I had to re-enable HDMI audio. I would have found it much sooner except for the fact that 2 of my 3 (all the same model) BD players were always connected to HDMI-equipped TV's. The 3rd (the one I am using with my R-972) was hooked up to my Elite VSX-47TX (that I now need to sell) which does not have HDMI inputs. I had forgotten about having changed the setting and since the other two worked, it made me even less likely to think about it, especally since they stuck it in a different menu.


Yes, I disabled V-Scaler (set to 'bypass') in the menu when I first started setting it up several days ago, but the red Video Scaling indicator still lights up on the right side of the front panel (will double check options in a few minutes), unless this is normal?
Edited by ia1z - 2/10/13 at 10:47am
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post #2182 of 2610
2/10/13 at 10:59am
Quote:
Originally Posted by ia1z View Post

The overlooked setting was simply a separate menu for HDMI audio (not under the main settings). I had to re-enable HDMI audio. I would have found it much sooner except for the fact that 2 of my 3 (all the same model) BD players were always connected to HDMI-equipped TV's. The 3rd (the one I am using with my R-972) was hooked up to my Elite VSX-47TX (that I now need to sell) which does not have HDMI inputs. I had forgotten about having changed the setting and since the other two worked, it made me even less likely to think about it, especally since they stuck it in a different menu.


Yes, I disabled V-Scaler (set to 'bypass') in the menu when I first started setting it up several days ago, but the red Video Scaling indicator still lights up on the right side of the front panel (will double check options in a few minutes), unless this is normal?

That's my case too. I don't know what else I did could make 972 work with Roku on DD+. My Denon 1610 works fine.
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post #2183 of 2610
2/10/13 at 11:56am
Quote:
Originally Posted by ia1z View Post

The overlooked setting was simply a separate menu for HDMI audio (not under the main settings). I had to re-enable HDMI audio. I would have found it much sooner except for the fact that 2 of my 3 (all the same model) BD players were always connected to HDMI-equipped TV's. The 3rd (the one I am using with my R-972) was hooked up to my Elite VSX-47TX (that I now need to sell) which does not have HDMI inputs. I had forgotten about having changed the setting and since the other two worked, it made me even less likely to think about it, especally since they stuck it in a different menu.


Yes, I disabled V-Scaler (set to 'bypass') in the menu when I first started setting it up several days ago, but the red Video Scaling indicator still lights up on the right side of the front panel (will double check options in a few minutes), unless this is normal?

When the V Scaler is disabled, the red led lights up. It is normal.
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post #2184 of 2610
2/10/13 at 12:04pm
Quote:
Originally Posted by parodielin View Post

That's my case too. I don't know what else I did could make 972 work with Roku on DD+. My Denon 1610 works fine.

Well it quadruple posted a post for some reason. I deleted 3 and now the 4th disappeared too, so here we go again:

I tried a newer Netflix movie and immediately got 'Dolby Digital +' decoding via the R-972 (set it to 'Auto Surround')! Success!

I suspect the previous Netflix video I tried was simply not in surround sound or (if they do this) in another surround sound format. I believe they use DD Plus wherever possible (lower bitrate / bandwidth)

I would check your settings again. Maybe you overlooked something. Are you using 'Auto Surround'?
Are you getting surround sound for other devices (cable box, BD player or DVD player e.g.)?
Try another input perhaps.


Looks like accessories4less finally sold out at $549 + shipping.
Even more glad I got the R-972 from 1saleaday for $299 shipped now (knew it was a great deal that day - good thing Sherwood Newcastle is not as known as Denon, Onkyo, HK etc to the average HT receiver buyer or it would have sold out much quicker than the portion of that day it took to sell out).
Going to watch some movies now... May also try to find my few SACD and DVD Audio discs (boxed up from last move somewhere).
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post #2185 of 2610
2/10/13 at 12:04pm
Quote:
Originally Posted by bhazard View Post

When the V Scaler is disabled, the red led lights up. It is normal.

Thanks for confirming the behavior as being normal!
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post #2186 of 2610
2/10/13 at 1:11pm
Quote:
Originally Posted by bhazard View Post

Any other impressions from new 1saleaday buyers? My unit looked brand new even though it is listed as B stock.

 

Mine looked new as well until I took a good look... the display having several fine scratches was the worse of it. Unfortunately, I have to ship it back to 1SaleADay (they issued a call tag). Everything was great doing the EQ process and since I have used them in the past it was a snap to setup. Once it was ready to roll I played around for an hour or more and after ten minutes or so into one movie I started to hear a strange noise randomly (from a few seconds apart to several) via the center and or front speakers.

 

I was playing a DTS-HD MA track and it sounded like crickets or someone clicking their fingers. First thing I did was replay a part of the movie that didn't to it before and it was still there. I tried Dolby Digital and I didn't hear it... after a couple of minutes. So I went back and it was still there. I turned off the receiver and cut its power and tried again and it was still there after a few minutes... still not with DD. I have played the movie numerous times in the past (and tried it with a Denon receiver afterwards) and it played perfect. I tried turning EQ off/on without any success. So it was squarely the R-972 (at fault). The identical equipment/installation was used with another R-972 which worked perfect for several hours.

 

I was going to do another factory reset (I did several during the EQ process) but decided to give up. With a 90-day warranty and the little use it would receive I wasn't willing to keep it around - might be well after 90-days before it really got a good work-out. Especially with the fact you can't store the EQ settings and it takes quite a while to position the mike exactly where it's needed. At this point I'd pass on another of their sales and go with a new A4L to get the 3-year warranty... if I decided I wanted to stick with the R-972.. I have used three units so far.. two new and one refurb. One would never report valid EQ measurements, one would report bad EQ information at times (factory reset was required - I took this as being as normal) and this unit with its crickets.

 

I love the 3D remapping, especially for my badly configured installation. If I could store the EQ results I might try again with a 3-year warranty (based on how often you have to factory reset). Right now I'm tired of swapping units when it involves more time than I actual use the room. :) For now a Marantz SR6007 moved in.

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post #2187 of 2610
2/10/13 at 1:14pm
Quote:
Looks like accessories4less finally sold out at $549 + shipping.

 

They still have 122 units (left). After Black Friday they had roughly 183...

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post #2188 of 2610
2/10/13 at 1:16pm
Just to confirm that your source is a Panasonic Bluray player? Do you have the model#?

I've tried Auto Surround and other settings. No luck.
Quote:
Originally Posted by ia1z View Post

Well it quadruple posted a post for some reason. I deleted 3 and now the 4th disappeared too, so here we go again:

I tried a newer Netflix movie and immediately got 'Dolby Digital +' decoding via the R-972 (set it to 'Auto Surround')! Success!

I suspect the previous Netflix video I tried was simply not in surround sound or (if they do this) in another surround sound format. I believe they use DD Plus wherever possible (lower bitrate / bandwidth)

I would check your settings again. Maybe you overlooked something. Are you using 'Auto Surround'?
Are you getting surround sound for other devices (cable box, BD player or DVD player e.g.)?
Try another input perhaps.


Looks like accessories4less finally sold out at $549 + shipping.
Even more glad I got the R-972 from 1saleaday for $299 shipped now (knew it was a great deal that day - good thing Sherwood Newcastle is not as known as Denon, Onkyo, HK etc to the average HT receiver buyer or it would have sold out much quicker than the portion of that day it took to sell out).
Going to watch some movies now... May also try to find my few SACD and DVD Audio discs (boxed up from last move somewhere).
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post #2189 of 2610
2/10/13 at 1:43pm
Something occurs to me that I don't think I've seen brought up here. Those of us who ordered this through 1saleaday ordered it on Jan 3rd, and it took nearly 5 weeks to get to any of us. The warranty paper included in the box states that we're covered for 90 days from date of PURCHASE. Well if we purchased it Jan 3 and didn't receive it till say Feb 5, What does that mean? Are we already out over a third of the warranty period? Or have I completely misunderstood how it works?
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post #2190 of 2610
2/10/13 at 1:44pm
Quote:
Originally Posted by parodielin View Post

Just to confirm that your source is a Panasonic Bluray player? Do you have the model#?

I've tried Auto Surround and other settings. No luck.

Sorry to hear that!

Yes, it is a Panasonic DMP-BDT210 with the latest firmware (off top of my head but pretty sure that is it)
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