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Sherwood R-972 User Thread - Page 81

post #2401 of 3156
Quote:
Originally Posted by Encom Tron View Post

Is the calibration microphone still plugged in? It should be removed after calibration.

Are you using a quality power conditioner? If you have "dirty" power it can impair performance.

No microphone plugged in. No power conditioner being used. I did turn off Dolby on the DirecTV receiver and no longer hearing the popping noises. Is this still an indication that the power could be "dirty"?

Gear mentioned in this thread:

post #2402 of 3156
I noticed an issue sometimes where despite having the +6db file loaded, I seem to lose signal and bass going to my EP4000 amp. I verified it last night, as the signal lights barely came on while playing Bioshock, which normally has tons of rumble.

I played with all sorts of settings and nothing fixed it until I did this...

I turned off Trinnov in the quick adjust menu, and I cranked up the subwoofer channel +10db or so. That sent plenty of signal to the amp, and all was well in that mode. When I turned Trinnov back on, my LFE was back and sending plenty of signal to the amp. Remember, Trinnov uses its own settings, so its not really using +10db like when you turn it off... or does it?
post #2403 of 3156
Quote:
Originally Posted by bhazard View Post

I noticed an issue sometimes where despite having the +6db file loaded, I seem to lose signal and bass going to my EP4000 amp. I verified it last night, as the signal lights barely came on while playing Bioshock, which normally has tons of rumble.

I played with all sorts of settings and nothing fixed it until I did this...

I turned off Trinnov in the quick adjust menu, and I cranked up the subwoofer channel +10db or so. That sent plenty of signal to the amp, and all was well in that mode. When I turned Trinnov back on, my LFE was back and sending plenty of signal to the amp. Remember, Trinnov uses its own settings, so its not really using +10db like when you turn it off... or does it?

It's all part of the R-972 and its quirky nature. You can't adjust speaker levels with Trinnov engaged. If you notice lack of bass just toggle Trinnov or inputs and it will usually straighten itself out.
post #2404 of 3156
Quote:
Originally Posted by p26963 View Post

No microphone plugged in. No power conditioner being used. I did turn off Dolby on the DirecTV receiver and no longer hearing the popping noises. Is this still an indication that the power could be "dirty"?

If you no longer hear the popping noises then it sounds like the DirecTv receiver has issues, not the R-972.

To check your power you could get a volt meter and plug it into the electrical outlet and monitor the voltage for a while to determine if you have significant fluctuations from normal. If you get a decent power conditioner, it will protect your equipment going forward.
post #2405 of 3156
Are the +3 and +6 bass boost files archived somewhere or another? I need to do a master reset to clear up a few nagging problems and that would be a good chance to try these files, if they are available for download. Thanks.
post #2406 of 3156
Quote:
Originally Posted by mraub View Post

Are the +3 and +6 bass boost files archived somewhere or another? I need to do a master reset to clear up a few nagging problems and that would be a good chance to try these files, if they are available for download. Thanks.

Here is the only place I know but don't follow the instructions to do a factory reset after, that part is not necessary.

http://www.hometheatershack.com/forums/home-theater-receivers-processors-amps/55399-sherwood-newcastle-r-972-official-thread-7.html#post501981

It can also take a few attempts for the boost file to take, I always confirm the bass boost with my Velodyne SMS-1 but you can also do it by listening to a bass scene before and after, the 6db boost is very noticeable.
post #2407 of 3156
Thanks!
post #2408 of 3156
Just watched the Incredibles and Ghost Protocol with this receiver. I am still impressed by this unit. The amount of "new" sounds that I haven't heard before is amazing. The dust storm in Ghost Protocol is a reference for the Sherwood. My previous pre-pro was not nearly this enveloping. What I like most is, I can just watch movies and not be trying to tweak it to sound better. I hope this unit lasts until the next big sound invention.
post #2409 of 3156
Quote:
Originally Posted by kkpro View Post

Just watched the Incredibles and Ghost Protocol with this receiver. I am still impressed by this unit. The amount of "new" sounds that I haven't heard before is amazing. The dust storm in Ghost Protocol is a reference for the Sherwood. My previous pre-pro was not nearly this enveloping. What I like most is, I can just watch movies and not be trying to tweak it to sound better. I hope this unit lasts until the next big sound invention.

I am enjoying the heck out of mine also. The best part is I don't think about where my speakers are. The sound just comes out as an extension of what I am watching or listening to.

I am surprised how much this thread has quieted down given all the recent refurb purchases. That is definitely a good thing!
post #2410 of 3156
I know this sounds crazy and I half don't believe it, but I think the unit sounds better after a break-in. I don't believe in break-in periods for electronics. For speakers I can as they have parts that will relax in time. I had one of these units before (I kept it for the entire 30 days) and sent it back because I didn't think I could live with the quirks. Turns out I really missed the sound and will put up with the foibles. This unit didn't impress me as much in the beginning but now seems to really be back to what impressed me with the previous Sherwood. The biggest perceived differences seem to be with the surround effects and the bass. At first, it didn't seem like they were as enveloping. Now, the opposite seems true. This may just be, and probably is the case, that I am getting used to the sound. However, I really like a purchase that grows in value. Most of the time it is the opposite.
post #2411 of 3156
The remapping can be so good, that people don't know what they are missing.
post #2412 of 3156
Where can I pick one of these up now? I checked the Sherwood site and didn't see any.
post #2413 of 3156
I got mine about a week ago from accessories4less
post #2414 of 3156
Quote:
Originally Posted by gonnapena View Post

Where can I pick one of these up now? I checked the Sherwood site and didn't see any.
As far as I know Accessories For Less is the only one that has them.
post #2415 of 3156
Quote:
Originally Posted by kkpro View Post


As far as I know Accessories For Less is the only one that has them.

 

They purchased the entire stock (of new units) and have 101 left! 80 or so sold since Black Friday... how long until they are all gone?

post #2416 of 3156
BTW, hats off to Sherwood's tech support!

I just had to deal with them, as it turned out largely due to my fault, and they were head and shoulders above other manufacturers I have dealt with (last one was Marantz). Both knowledgeable (you get to talk to a person who knows the equipment well) and very accommodating.

I am very impressed (and still think Trinnov is head and shoulders above Audyssey in both taming (at least my room's) sound problems and in its ability to envelop the listener).

Seriously, the R-972 is an outright steal for the current price.
post #2417 of 3156
Quote:
Originally Posted by kkpro View Post

I know this sounds crazy and I half don't believe it, but I think the unit sounds better after a break-in. I don't believe in break-in periods for electronics. For speakers I can as they have parts that will relax in time. I had one of these units before (I kept it for the entire 30 days) and sent it back because I didn't think I could live with the quirks. Turns out I really missed the sound and will put up with the foibles. This unit didn't impress me as much in the beginning but now seems to really be back to what impressed me with the previous Sherwood. The biggest perceived differences seem to be with the surround effects and the bass. At first, it didn't seem like they were as enveloping. Now, the opposite seems true. This may just be, and probably is the case, that I am getting used to the sound. However, I really like a purchase that grows in value. Most of the time it is the opposite.

I have had my first 972 for close to a year now and it still impresses me with the SQ. I have also grown more fond of listening to music through the 972 which at first didn't impress me but I got my first one mainly for movies so that didn't concern me. After a year there really is nothing I would replace it with other than the ADA/Trinnov products when they hopefully come down to reasonable prices. It is easily the made the most difference in my system besides the bass additions in a long time.
post #2418 of 3156
Quote:
Originally Posted by mjaudio View Post

...It is easily the made the most difference in my system besides the bass additions in a long time.

+1
post #2419 of 3156
Quote:
Originally Posted by mjaudio View Post

... It is easily the made the most difference in my system besides the bass additions in a long time.
Quote:
Originally Posted by Ryan1 View Post

+1

+1 to the +1
post #2420 of 3156
I received a R-972 from A4L today. Was very excited to get it hooked up. Unfortunately it's a lemon.
There is distortion on all inputs/connections/channels that is composed of loud clicking.
The pre-outs also have this distortion. frown.gif Ugh.
Edited by Ph34rful - 4/9/13 at 7:37pm
post #2421 of 3156
Quote:
Originally Posted by Ph34rful View Post

I received a R-972 from A4L today. Was very excited to get it hooked up. Unfortunately it's a lemon.
There is distortion on all inputs/connections/channels that is composed of loud clicking.
The pre-outs also have this distortion. frown.gif Ugh.

Did you disconnect the Mic when you were done with the audio setup? Do a factory reset as well to see if it helps.
post #2422 of 3156
Quote:
Originally Posted by Ryan1 View Post

BTW, hats off to Sherwood's tech support!

I just had to deal with them, as it turned out largely due to my fault, and they were head and shoulders above other manufacturers I have dealt with (last one was Marantz). Both knowledgeable (you get to talk to a person who knows the equipment well) and very accommodating.

I am very impressed (and still think Trinnov is head and shoulders above Audyssey in both taming (at least my room's) sound problems and in its ability to envelop the listener).

Seriously, the R-972 is an outright steal for the current price.

It's $599 at A4L and EBay is just as expensive. I just don't feel comfortable spending that much on this with all the issues people have had and there are no plans for firmware update to fix it. I'll hold on for a better price or just wait until the next best audio tech that comes out.
post #2423 of 3156
There is not an "all the issues" there are a few well known annoyances. That said for the average person I would just buy a run of the mill unit. This unit is only for those placing sound and hdmi connections above all else.
post #2424 of 3156
Quote:
Originally Posted by gonnapena View Post

It's $599 at A4L and EBay is just as expensive. I just don't feel comfortable spending that much on this with all the issues people have had and there are no plans for firmware update to fix it. I'll hold on for a better price or just wait until the next best audio tech that comes out.

If you want a feature filled AVR, this isn't for you. If you want seamless surround sound quality, which is unmatched by any other AVR, then you would realize the value in it, even at $599. I would have been hesitant at $599 myself, but after hearing it, I would have bought it at $599 if I needed to as well. $299 was just highway robbery.
post #2425 of 3156
I bought my first 972 for $599 + about $50 for shipping just because I was curious about Trinnov. I am glad it worked out as I like it so much I bought a second one when the refurbs were available for $350 and have been really lucky that they both have only had minor quirks. If it worked perfectly then I would have gladly paid the original $1800 price as it replaced a Onkyo 5508 pre-pro which was right around the same price.

I can fully understand why people are hesitant though and have discouraged some friends and family from buying one as I know they are not patient. I can live with the quirks because the SQ is worth the hassle but admittedly there are times when I curse it's name when one of the quirks rears it's ugly head.
post #2426 of 3156
It's too bad we can't get third party development going to tweak the firmware but I'm not sure thats ever happened with a consumer product as such frown.gif
post #2427 of 3156
There may only be so much the existing hardware can be tweaked. If it weren't for the awesome sound, this piece would be a flop.
post #2428 of 3156
Quote:
Originally Posted by bhazard View Post

If you want a feature filled AVR, this isn't for you. If you want seamless surround sound quality, which is unmatched by any other AVR, then you would realize the value in it, even at $599. I would have been hesitant at $599 myself, but after hearing it, I would have bought it at $599 if I needed to as well. $299 was just highway robbery.
Well said! I totally agree and exactly what I did. I saw the $299 deal and said "let's give it a shot" and then ended up selling my Denon A100 and keeping the Sherwood. I could not try it at $599 plus shipping, but $299? Worst case I would lose a couple of bucks selling it. Works great with my Darbee Darblet too!
post #2429 of 3156
Quote:
Originally Posted by gonnapena View Post

It's $599 at A4L and EBay is just as expensive. I just don't feel comfortable spending that much on this with all the issues people have had and there are no plans for firmware update to fix it. I'll hold on for a better price or just wait until the next best audio tech that comes out.

When I said it was a steal, I meant at the $599 price smile.gif

Trinnov is really an amazing Room EQ and once the R-972 is gone, the only way to get it will be to spend $10k (or more).

Not sure what "all the issues" means. SUre, Trinnov Optimizer is a bit harder to get right than Audyssey, but it also does more (IMO), even in the R-972 implementation.

BTW, the only reason I had to reach out to tech support was because as it turned out, my housekeeper was cleaning the closet and apparently (as I found out later) she must have dripped some water inside the case. But Sherwood did go above and beyond to discover the problem and take care of it, so I am doubly impressed smile.gif
post #2430 of 3156
Quote:
Originally Posted by Ryan1 View Post

When I said it was a steal, I meant at the $599 price smile.gif

Trinnov is really an amazing Room EQ and once the R-972 is gone, the only way to get it will be to spend $10k (or more).

Not sure what "all the issues" means. SUre, Trinnov Optimizer is a bit harder to get right than Audyssey, but it also does more (IMO), even in the R-972 implementation.

BTW, the only reason I had to reach out to tech support was because as it turned out, my housekeeper was cleaning the closet and apparently (as I found out later) she must have dripped some water inside the case. But Sherwood did go above and beyond to discover the problem and take care of it, so I am doubly impressed smile.gif

I think it's a steal as well at $599, if it wasn't for the refurbs at $299 then a lot more people would think it was as well.

When I refer to "all the issues" it doesn't have anything to do with Trinnov, it has all to do with the hardware and software surrounding it. I have been fortunate to not have many issues with both of my 972's but there still are a lot compared to any other receiver/pre-pro I have owned in the past. Trinnov is the reason why I put up with all the issues, it is the only thing that makes the 972 worthwhile IMO.
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