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Onkyo tx nr1007 owners' thread - Page 75

post #2221 of 2564
I performed the 10/01/10 firmware update a few days after it was released. It only took a few minutes and went through without a hitch.

I ran into the gray-out problem that you describe sometime after installing the June firmware update. That's how I found out about it. I think that it's just one of those glitches that happens without ryhme or reason.

Cheers,
SB
post #2222 of 2564
Is there any real need to upgrade the fw? My unit is already working perfectly?
post #2223 of 2564
Quote:
Originally Posted by SpotcheckBilly View Post

I performed the 10/01/10 firmware update a few days after it was released. It only took a few minutes and went through without a hitch.

I ran into the gray-out problem that you describe sometime after installing the June firmware update. That's how I found out about it. I think that it's just one of those glitches that happens without ryhme or reason.

Cheers,
SB

Cool, thanks.

Quote:
Originally Posted by Pure-Evil View Post

Is there any real need to upgrade the fw? My unit is already working perfectly?

No. The only reason I did was because I still had the original FW, and I figured if I want to sell this (which I might, depending on 3D from Mits, sony, and directv) it would be good to have it up to date.
post #2224 of 2564
Quote:
Originally Posted by Pure-Evil View Post

Is there any real need to upgrade the fw? My unit is already working perfectly?

As yorknh said, no it's not necessary to update the firmware if you see no reason to do so. Besides, if they come out with a firmware update that you want to install in the future it will automatically include all the past updates anyway.

Cheers,
SB
post #2225 of 2564
Fortunately, pulling the plug did the trick. No full reset required.
post #2226 of 2564
Quote:
Originally Posted by yorknh View Post

Fortunately, pulling the plug did the trick. No full reset required.

Great!

Glad to hear that it worked

Cheers,
SB
post #2227 of 2564
I just unboxed and set up a refurb 1007 last night. Everything works great except for the Audyssey setup.

I get the problems described earlier in this thread by people bi-amping the front speakers. It runs through position #1 correctly, but then stops with a "speaker matching error" after the first set of shirps on position #2. I tried a few different mic placements and even swapped out the mic for a Denon mic just to see if I could get results, but ended with the same error.

This morning, I connected to the internet and downloaded the newest firmware, but the problem persists. Any thoughts?
post #2228 of 2564
Quote:
Originally Posted by Kevin_Wadsworth View Post

I just unboxed and set up a refurb 1007 last night. Everything works great except for the Audyssey setup.

I get the problems described earlier in this thread by people bi-amping the front speakers. It runs through position #1 correctly, but then stops with a "speaker matching error" after the first set of shirps on position #2. I tried a few different mic placements and even swapped out the mic for a Denon mic just to see if I could get results, but ended with the same error.

This morning, I connected to the internet and downloaded the newest firmware, but the problem persists. Any thoughts?

Have you read the set up guide (found in the Audyssey thread at the beginning of this Forum) and have you followed it explicitly?

If you have and still encounter problems I'd suggest that you post your concern in the Audyssey thread. Chris (founder and CTO of Audyssey) is often there and will help you figure it out.

If none of the above helps - not to be mean but only to be brutally honest - buying a refurb (especially a 1007) can be a real crapshoot. I hope that you have full return privileges.
post #2229 of 2564
Thanks for the suggestion about the Audyssey thread; I'll check that out (I did read the setup guide). Onkyo tech support had an interesting suggestion to switch the wiring of my left and right speakers and see if the problem replicates at the same point. I suspect it will, but it's worth trying.

I know what you mean about refurbs. I ehar people say that it's even better than buying new because each refurn is individually tested; but I suspect that's not true. I bought a refurbished DVD player namy years ago and is didn't even power on. Perhaps enough time had passed that I let my skepticism dull a bit too much.
post #2230 of 2564
I suggest unplugging the receiver for a few minutes, and if that doesn't work, trying a full reset. You haven't completed the Audyssey cal yet, so you really won't lose anything by doing it, and it just might allow the new firmware to do its thing with respect to fixing that Audyssey/bi-amping issue.

A full reset used to be de rigeur after firmware updates on the Onkyo x05 series, but the x007s haven't seemed to need it. Probably couldn't hurt, though, especially if an update isn't doing what it's claimed to do on your receiver.

I'd also recheck the speaker connections to make sure they are correct before doing anything else.
post #2231 of 2564
Incidentally, you gain absolutely nothing by bi-amping on the Onkyo. The channels all draw from the same power rail, so you aren't increasing the potential amount of power that you're feeding the mains one jot by doing so. The dynamic power (i.e. the power available from the capacitors) will be the same for transient bursts of sound either way, so you really don't gain anything by bi-amping. I suggest forgetting about that and just make sure you have good jumpers/connections on your speakers instead.

That said, are you telling the 1007 that you have the mains bi-amped when you first plug the mic in, before Audyssey's chirps begin? As soon as you plug the mic in, a screen should come up that lets you select whether your mains are wired normally or bi-amped.
post #2232 of 2564
Re-reading my message, I see I implied that I'm bi-amping but I am not. I just am having the sample problem with Audyssey that some that were bi-amping were having.

Audyssey thread suggested a bad tweeter, but I checked all 3 front speakers and they seem okay. So I'll try re-doing the speaker wiring tomorrow and even switching the left and right speakers to see if that makes a difference.
post #2233 of 2564
Then my only suggestion would be to make sure you have the speakers wired to the correct posts, including the surrounds. I know a lot of people got that error when they mistakenly hooked their surrounds in a 5.1 setup to the back surround posts instead of the side surrounds as they should be (even if you have them placed behind you). If everything is wired up correctly, then I'd say you have a bunk unit.
post #2234 of 2564
Quote:
Originally Posted by Kevin_Wadsworth View Post

I just unboxed and set up a refurb 1007 last night. Everything works great except for the Audyssey setup.

I get the problems described earlier in this thread by people bi-amping the front speakers. It runs through position #1 correctly, but then stops with a "speaker matching error" after the first set of shirps on position #2. I tried a few different mic placements and even swapped out the mic for a Denon mic just to see if I could get results, but ended with the same error.

This morning, I connected to the internet and downloaded the newest firmware, but the problem persists. Any thoughts?

I had a similar problem and fixed it with a factory reset of my 5008. Hold down the VCR button and then press power off. It will say "clear" on the display and power off. Power back on and try Audyssey again.

Kind regards,

Keith
post #2235 of 2564
Dear Gents:

I'm planning to move in mid-December. This difficult renovation and "getting the new place ready" process has taken over 5 months.

I will have an existing 8-month old 807 for my bedroom system, and will soon have a 1007 for my new living room's all-new system (front projection). both systems will be co-located in one single rack in half a closet dedicated as Media Closet with one single 44U high rack (around 6 ft 4 in) with everything in it: DVRs, Blurays, Onkyo 807 and 1007, APC power filters, APC UPS, rack internet switch, etc.

i PRE-purchased a 1007 3 or more months ago. it was like the last one or two (brand new) they had in stock. i paid for it but did not take delivery of it, so it's still there at this well-known, authorized dealer's basement with my name on it. i did it because i saw that the 1008 is LESS robustly built, with a SMALLER power supply, and a watered down Audyssey, so i thought, even if the 1007 will drop more in price over time, it would be tough to find a new one, so i paid several months ago while not taking delivery (i.e. no reason to have another heavy thing to move to my new apartment).

Was i dumb or smart?

additionally, if it works "out of the box" (i won't know till next month because i won't move in till around December 10th or so), do you think it is really important for me to do a firmware update ANYWAY? There might be bugs that you think it would be smart for me to get rid of by doing a firmware update? OR, do you actually think if it works, DON'T update the firmware? I don't know which way to go.

As y'all well know, IF the firmware update process doesn't work well, the unit is "bricked" and locked and useless. I do not wish to move into a new apartment, with new systems installed (including a new front projector and screen), and have a dead receiver!! That would mean my Living Room projector and screen would have no sound! You also know how difficult the process of fixing these things are, and how very heavy and tough to transport these 1007 units are!

fyi: That said, i bought my bedroom's 807 around 3/2010, and updated its firmware once around that time (no issues with the update), and once today 11/14/2010. Whew, today's 807 firmware update has no issues either.

i don't know what to do. Kindly educate me please.
post #2236 of 2564
eieio,

If you sucessfully updated the firmware on your 807 you should have no trouble updating your new 1007. I'd do it if I was in your shoes, if only to make sure that the 1007 was functioning properly while it was well within its warranty period.

Cheers,
SB
post #2237 of 2564
Also, eieio, I think you were wise to go for the 1007 rather than the 1008, as the latter is indeed a watered down version of the former.
post #2238 of 2564
Quote:
Originally Posted by SpotcheckBilly View Post

eieio,

If you sucessfully updated the firmware on your 807 you should have no trouble updating your new 1007. I'd do it if I was in your shoes, if only to make sure that the 1007 was functioning properly while it was well within its warranty period.

Cheers,
SB

thx for your reply, "SB":

mmm...i'm not so sure. my receipt has a date of several months ago! i do have something from the store that says that i purchased but "not yet picked up".

i'm also additionally not sure about how the fact that if the 807 updated its firmware successfully, that the 1007 would be ok.

not trying to be difficult or negative, but from what i can tell, these things do NOT have a rhyme or reason to whether or not they update successfully, right? we can do exactly the same procedure and not know if it will work, right? i.e. if we all remember to follow every line of the procedure exactly, including the turning off the RIHD at the start, it may still not work, so people claim.

that's why i think the process/procedure itself is finicky, and it's more a toss of the dice than a matter of "technique" of doing it "correctly or incorrectly".

what do y'all think, may i ask?

again, thx in advance.
post #2239 of 2564
I haven't updated mine. There's no reason to as far as I can tell
post #2240 of 2564
Quote:
Originally Posted by eieio View Post

thx for your reply, "SB":

mmm...i'm not so sure. my receipt has a date of several months ago! i do have something from the store that says that i purchased but "not yet picked up".

i'm also additionally not sure about how the fact that if the 807 updated its firmware successfully, that the 1007 would be ok.

not trying to be difficult or negative, but from what i can tell, these things do NOT have a rhyme or reason to whether or not they update successfully, right? we can do exactly the same procedure and not know if it will work, right? i.e. if we all remember to follow every line of the procedure exactly, including the turning off the RIHD at the start, it may still not work, so people claim.

that's why i think the process/procedure itself is finicky, and it's more a toss of the dice than a matter of "technique" of doing it "correctly or incorrectly".

what do y'all think, may i ask?

again, thx in advance.

I've updated my 1007 several times and everything went just as advertised. Now updating my 805, THAT was something else!
post #2241 of 2564
I did the firmware update as part of trying to fix my Audyssey problem - easy as pie. Plug inethernet cable, press a few buttons on the remote, and done.

I finally fixed the Audyssey problem as well, thanks to htose that posted. a hard reset didn't help, but swapping the FL and FR speakers somehow did.
post #2242 of 2564
Quote:
Originally Posted by eieio View Post

not trying to be difficult or negative, but from what i can tell, these things do NOT have a rhyme or reason to whether or not they update successfully, right? we can do exactly the same procedure and not know if it will work, right? i.e. if we all remember to follow every line of the procedure exactly, including the turning off the RIHD at the start, it may still not work, so people claim.

that's why i think the process/procedure itself is finicky, and it's more a toss of the dice than a matter of "technique" of doing it "correctly or incorrectly".

what do y'all think, may i ask?

again, thx in advance.

FWIW, I never do an update unless I am having a problem that the update is supposed to fix. I have bricked two items in the past (HD-DVD players) despite following the instructions to the letter.

The only exception to this is that I will update an item when I first receive it - then, if it gets bricked, I can return it as dead on arrival. Other than that, it's only if I encounter a problem and the FW update reckons to fix it.

I'd even be wary of updating for a new added feature unless it was a real killer (such as a hiuge improvement to Audyssey or something).

Most people on here seem to have no problems updating Onkyo amps and the procedure seems to be very robust - some have even had power interruptions during the process and the AVR has survived it.

Kind Regards,

Keith
post #2243 of 2564
I had a problem with the Audyssey stopping on one of my side speakers and wouldn't continue. Turned out I had a bad connection in the wiring to that speaker. Once I fixed that the Audyssey check completed normally.
post #2244 of 2564
Quote:
Originally Posted by machz990 View Post
I had a problem with the Audyssey stopping on one of my side speakers and wouldn't continue. Turned out I had a bad connection in the wiring to that speaker. Once I fixed that the Audyssey check completed normally.
I'm thinkig I must had had something similar since swapping my speakers helped. Then next strange thing, however, is that after moving speakers Audyssey runs just fine but calibrated the FR speaker ~11 dB louder than the other 6 speakers.

Has any one else run into this? I ran the Audyssey sweeps twice and it did it both times. Is this likely still a wiring problem, or a problem with the speaker itself?
post #2245 of 2564
I got my unit back in July and have been very pleased with it, but have come across what I'm hoping is only a slight annoyance. Last night we noticed that the front right speaker (and only that speaker) had a crackling/popping noise. So I wanted to check to see if anybody has had a similar issue. Here is some of the trouble shooting I have done so far. All equipment is connected through Monoprice HDMI cables and the FW is updated with the October release.

Noticed the problem on CNNHD as I was walking past the speaker (2 or 3 feet away at normal listing volume). I have the receiver set to Direct and CNN broadcasts in Dolby Digital. Tried a local news station which broadcasts in stereo and popping went away. Thought it was just a channel issue so tried ESPNHD which broadcasts in DD and the popping returned. To eliminate my cable box (and HDMI cable) as the problem I changed the source to a Fat PS3 which delivers sound via LPCM (displays as Multi-Channel on the receiver) and got the same popping. I then swapped speakers to eliminate the speaker but still had the popping. At my girlfriend's suggestion I changed the speaker wire and the way it was routed and still got the popping.

My conclusion is that there is something in the receiver's digital processing that is introducing the popping. I don't notice it at my viewing position (roughly 10 feet) but my concern is that it will get louder as time goes on and the warranty will run out. I was wondering if there was something else I should check or any other suggestions before I call Onkyo to see about a replacement.
post #2246 of 2564
Quote:
Originally Posted by jrainesus View Post

Last night we noticed that the front right speaker (and only that speaker) had a crackling/popping noise.

Back in this thread somewhere, someone else reported this issue and I can confirm it. I have the same problem... it's only in the right front speaker. I described it as sounding like thunder in the distance though... it does not sound sharp, like what I would call crackling. Comes and goes, mostly it's either not there or simply not audible. I have not done the extensive testing that you have... I don't know if it's there during one audio mode compared to another.

Dave
post #2247 of 2564
Quick update: Called the support line and was told there was no specific fix for my problem. The rep suggested that I try a reset to factory settings, which I was kinda hoping to avoid. I tried it anyway just to see. I Re-ran Audyssey, but did not update the FW and started checking sources. To my surprise it seemed to work as the staticy/popping went away. Unfortunately it was short lived as the static returned to the front right speaker the next morning. The rep had said that if the reset didn't work that it would need to go to a service center, so off it goes next week.
post #2248 of 2564
Let us know what they find - I have noise in my right surround back speaker.
post #2249 of 2564
Damn!!! Wanna get your unit hot? Try driving Martin Logans with it! Lol
post #2250 of 2564
Hi All:

I have an unopened 1007 from a store that i frequent and getting ready to install my first front projection system as my renovations are about to be complete in around 2 weeks' time.

It was suggested to me by a friend that I ought to seriously consider exchanging my unopened 1007 for a newer generation 3008. I looked and these are the only differences that I can find. May I kindly ask if the good folks here can pitch in and help me decide? Thx in advance!

FYI: i intend to use either th 1007 or the 3008 with the new Epson 8700UB projector. I noticed that folks have had issues with digital snow with Panasonics. Any experience of either Onkyo receivers with Epson projectors like the 8500 or the newer 8700? Thx.

3008 has: HVQ Reon VX video upconversion vs the Faroujda DCDi on the 1007.

3008 has: 4 transformers vs fewer on the 1007. HOWEVER, their amperage of total power usage remains at 11.6 amps, so i wonder how much of a true benefit there is on the 3008.

1.4 HDMI vs 1.3 HDMI.

Audyssey MultEQXT32 vs MultEQXT (non 32)

3008 has presumably the latest firmware so there's less of a risk of having to update my 1007's firmware and bricking my 1007 and thus, stalling the entire project. That said, my 807 for my bedroom system has had good luck in firmware updating twice already.

3008 likely has smoother and less finicky internet connectivity/Pandora connection than its previous generation, as I've experienced with my 807 (finicky and requires some rebooting of my "switch" from time to time).

Cons: 3008 has little history to go by so there may be bugs which may or may not be serious. Then again, it is a very modest upgrade so in all likelihood, 3008 won't be that buggy. That said, the 1.4 HDMI is so new that who knows if there are serious bugs lurking around.

Thanks in advance. Hope to hear some advice from here. I hope to make this decision in a couple of days.
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