Official JVC RS15/ HD550 Owner's Thread - Page 28

hi guys, i just replace the lamp the problem now how to reset the timer i did so many times as they say in manual but it won't work .

i did like this in standby mode with remote BACK - OK - HIDE -then the arrow DOWN
all kept pressing for two second .

if you have any idea plz tell me thanks .

How many hours on your RS15 Rob - you still within warranty?

I'm crossing fingers and even though at my 2 year mark i'm only at approx 700hrs and still looking OK..

If these issues continue to crop up at greater numbers JVC best perform a bit of customer support and have a free repair etc (or at least a free part). I wouldn't mind paying for labor and shipping as long as I wasn't paying for a repair/part, that shouldn't fail regardless, that costs near as much as a new projector etc.. Now, if I get 6 or better 8 years of good use out of the RS15 I wouldn't be complaining. But for folks between 2 and 3 years having this issue on a once $4k+ projector,,, thats just not right.

Keep us posted on your issue,

Cheers

Thats the right sequence yet did you press:
BACK, OK, HIDE then the DOWN arrow quickly yet you then just hold the DOWN arrow for more than two seconds, right?
IE, - You dont press all at the same time nor do you hold each for two seconds etc. Just: "press, press, press, press/hold" respectively.

Cheers

Have any RS15 owners seen the new RS45 or RS4800 in action? I might be ready for an upgrade and I skipped the last generation intentionally. I would love to know if the RS45 is going to be a significant step up in sharpness and/or PQ

If you're happy with the warranty once you know what it is, then I'd say go for the HD550 as it is a little better than the HD350/250: The focus adjusts in finer steps, there was reported to be improvements in ANSI contrast (never really showed up in the reviews I read though) and you get the FI for 60Hz (not 24p though). However, I'd ring AVS and ask for a quote for the RS45 as it may be close to your budget.


I saw the X7 last year (RS50) and it had a little bit more sharpness and smoother motion, but I didn't think the contrast was that much better. I have a HD350, plus Isco II lens and a Lumagen Mini3D so I was comparing a fully calibrated (with CMS) HD350 to an X7 in THX mode that was a pre production demonstrator that had done the rounds a bit. It could be that a fully calibrated X7 would have looked better, but it wasn't the big leap you'd have thought considering the huge cost increase (say £1.5K for my HD350 at the time, plus the X7 was £6K in the UK at the time). I may own one eventually, but only via a good used deal. I'm not bothered about 3D as the X7 gave me a headache for one and lack of 3D movies that I'm interested in being another, to give you some idea of where I'm coming from.

The RS45 will have less contrast than the X7 I saw (50,000:1 claimed verses 70,000:1 claimed) so where I saw a small contrast improvement it would be even less with the X30/RS45. However, if your HD550 isn't calibrated you might notice more of an improvement as the RS40/45 had a more accurate mode out of the box, so it depends where you're coming from.

I ran a basic calibration on my RS15/HD550 with AVIA and I was surprisingly pleased with color out of the box, so I would imagine a calibrated unit would be much better. I'm certain the the contrast improvement between my RS15 and an RS45 would be negligible, but what really concerns me is optics, sharpness, and brightness. I found my RS15 to be a light canon for the first 1000 hours which I absolutely loved, but it has dimmed quite a bit now that it has 1600 hours. The RS15 was sharp to begin with, so any improvement would be impressive.

The only thing stopping me from pre-ordering an RS45 is a real world lumens rating and the reported $400+ cost of the replacement lamp. I want these lamp concerns to be addressed before investing the money!

Time for a lamp replacemnt in my RS15. Has anyone here purchaesd a RS15 lamp lately and can comment on where they got a decent deal on an OEM replacement?

Can the high fan noise in High lamp mode be tamed down somehow?

Thank you.

I would love to know where to get a REAL OEM replacement lamp as well. Websites claiming to sell oem lamps are ubiquitous. I've already been screwed once. Never again!

Hi guys, i'm a RS 20 / hd 750 owner and i'm also struggling with the pink line issue.

It developed itselve after using it for 1.5 years (2500 hours of use, changed the first lamp at 2000 hours). I was still under warranty so i immediately contacted jvc to send it in. So far so good, they even reported to me on the progress, saying there was a little problem with the optical block, but they could fix it by opening it and reallinging the mirrors. After 3 weeks i could go and get it back, only to be very dissapointed when i finally started it up again at home.. The pink band was completely there, even wider then before, but in a different color ( more blue purple...). So i can't say they didn't even do anything, but they just didn't do it right... They were stating that when i came to get it was in perfect order and insinuated that i probably damaged it while taking it home....(it was completely bubblerapped for chrissakes...). In the second conversation they appologized and proposed to come and pick it up from my home (which at first the said was impossible...) Then i started to search for this problem and ended up in this thread). I then called back to ask why they just didn't want to replace the optical block, and they bluntly mentioned it to be too expensive to even repair under warranty ???!!! (let me state this again THEY LITTERALY TOLD ME THEY WOULDN'T FIX THIS UNDER WARRANTY,BECAUSE THEY THOUGHT THE PART WAS TOO EXPENSIVE EVEN FOR THEM TO BUY UNDER WARRANTY , AND THAT I'LL HAVE TO WAIT UNTILL THEY'VE GOT IT FIXED CORRECTLY!!!! (THEY SAID EVEN FOR THEM IT COSTS 2000 DOLLARS TO JUST BUY A NEW OPTICAL BLOCK) So thet even when they could fix it and get it to my home, how long until it happens again ?
it's just bound to happen again when out of warranty isn't it ?

I'm now looking for ways to make them give me another optical block, and was hoping on how i can pressure a manufacturar to give in to keep their word about the warranty (looking for legal ways or other). Please help...

Ouch!

I've a HD750 and shocked by JVC's response concerning "too expensive to replace the optical block". Did they know they use to cost $7,500? Their warranty sounded like my old VW's extended warranty, fairly useless.

I sell OEM JVC bulbs. I get them from my JVC distributor.

Indeed, i bought it new for 6000 euro's, about 8400 dollars !!! I'm truly gutted about this and lost all trust in JVC.

Greetings RS15 etc owners,
I just wanted to check in and see if their had been any news or movement with anyone having this pink line issue with their JVC PJs either in or out of warranty etc.?

My RS15 is about 28 months old thus out of warranty. I only have 700 hrs on my original bulb and so far nothing strange picture wise with exception to what I perceive as an increase in motion blur (?). Crossing my fingers, have no plans to upgrade thus prefer no issues due to I doubt I would remotely consider paying $2K + to have the 15 "repaired".

Cheers

hi every one
who can tell me the best refresh rate throw HTPC i have NVIDIA 560 I some times it work 60hz some time 59hz
thanx all.

Hi everyone!

I need a help! I'm from Brazil, and JVC doesn´t sell projectors here.

I bought a HD-550 projector at the beggining of 2011 in USA, but I just started using it at last Christmas. I just tested when it arrived at my old home, cause my new home was building.

Now, after a month of usage in the new home, it crashed.

Yesterday, I used it until late night, everything was fine, I turned off it normally.

When I woke up today, I heard a strange noise coming from the HT room. It was his lens cover trying to close, but it was already closed.

Now, the unit doesn´t turn on, no light warning blinks or stays on. It just stop to try close the lens cover when I take the power cord off. When I plug it in again, it automatically try to close the lens cover, but it is already closed as I said.

I don´t know how to do with that! I´d appreciate some help.

Thanks to all

Sorry about my poor english

Greetings - sorry to hear about your PJ issue. Especially due to your short time of use..

The good is its probably an easy repair and you should still have a tad bit of warranty remaining.

The bad is JVC is going to want you to send/mail it in for service. I would quickly call JVC to determine the best course of action. Does JVC have a repair location in South America? Hmmm

Has anyone seen the "pink stripe" problem show up with a greenish look?

I did not have/notice this problem until I went to replace an old (original) bulb with close to 3000 hours.
I have tried two different "OEM bulb" replacements and both generate the distinct green stripe shown below.
Putting the original bulb back in eliminates the stripe (or if it is there, it is very hard to make out).
The old bulb is not that that much dimmer that you would think it could be completely masking the stripe.



One other note, if I adjust the keystone setting far to the left or right; the stripe will eventually disappear from view.
Zooming or shifting the lens doesn't have an affect.

Thanks

Hmmmm ... I just developed the Pink Stripe issue after a bulb replacement ... I am out of warranty and not happy!

Update ... I contacted JVC by email and phone and Customer Support is not willing to do anything for me ... I consider this a manufacturing defect ... not a "failure past the warranty date" ... but apparently JVC considers it not worth maintaining a customer ...
Edited by dszigeti - 10/1/12 at 4:13pm

I am 1,5 year with Pink Stripe and I have to bought in late 2011 new PJ different brand.
I was the loyal customer of JVC having more equipment from them but I will never ever buy anything from JVC because of their attitude to own products especially one of the most expensive in semi-pro range. I only hope that this thread will be warning for new customers.

sadly i also belong to the unfortunate owners of a HD550 with the purple line on the right side of the picture after 990h on the Lamp and after expiration of warranty.

I would love to hear from someone about options to fix this ... it sounds like it could be a nice little side business ... if someone could work out what was wrong and develop a cost effective fix.

I think it's been determined that it's the optical block and it needs to be replaced. It costs more than the projector is worth. So, projectors with this malady and out of warranty are "totaled". I'd sure like someone to prove me wrong because I have an RS20 (which I love) but I think it becomes a paper weight.

10-4 to that ... How hard can it be ... Some "glass" a few DLP panels and some colored filters ... hacksaw, glue

Anyway ... I agree that we are basically owners of a paperweight ... so what really annoys me is that we can't even recoup some of our "investment" by reselling it when we upgrade. Maybe someone will come up with enough data for for a class action suit ... I'm in :-|

I found this interesting ... https://sites.google.com/site/sonylcdrptvproblems/sonykdf-55wf655opticalblockreplacement (for a Sony)

Well! I just found this! Just now, not 5 minutes ago! http://www.avsforum.com/t/1438969/jvc-hd-pink-line-solution

I have lost/misplaced my RS15 owners manul. I would like to be sure that my RS15 is not processing my HDMI input from my Oppo 83 BR player. What RS15 menu settings do I need to look at to make sure I am getting a clean unmolested/unprocessed 1080p HDMI pass thru to the RS15 panels?

Thank you!

I can't answer that. The projector has to do a lot of processing, especially if you want a properly calibrated picture. There is no direct path for the HDMI signal to the panels. The HDMI signal has to be pulled apart and processed to drive the panels. The panels don't take HDMI as input. They are analog devices.

If it were theoretically possible to do that, the results would look terrible. For example, you'd have a gamma curve of 1! The projector has to apply a gamma curve to the signal.

I agre with what Erkq says, but in the spirit that I think you meant, I'd suggest the following:

Turn off the various NR, settings, CMD, reduce the sharpness and detail enhance settings to zero. The rest is needed for calibration of the display, so will have your own unique settings based on a test disc at least. Ideally you would calibrate the greyscale and use the custom gamma to fine tune as well. To be honest my old HD350 looked pretty good set like this back before I got a Lumagen and an Oppo player myself.

Sorry to be so unhelpful. I see what the question was now. Mr. Literal here... thanks Kelvin!

No worries, it's usually me being Mister Literal.

Thanks for clearing up my misunderstanding about what kind of input signal the RS15 panels need.

What started this inquiry is the poor image I'm getting from standard DVD's. I was talked into a pre delivery ISF calibration assigned to the User1 mode. I have since found that I am happier with the Dynamic mode on both DVD's and Blu-Rays. DVD's on my 70" Sharp LCD set using a PS3 as a player look very good. DVD images on my RS15 using an Oppo 83 player don't look very good, Blu-Rays look great. My screen is a Stewart 120" diagonal StudioTek 130.

With this clarification can anyone suggest which menu settings I should should look at or use with the RS15 and/or Oppo 83 to maximize DVD rendering without degrading Blu-Ray?

Thank you!