So, as you guys know, my first sub 2 needed to be replaced because during high db lfe scenarios the sub would make a loud popping noise and then shut itself off.
So I went through the hassle of getting the second sub 2 and the second new sub2 did the same thing. Instead of replacing this one, tech support had me install a firmware update that would fix the problem. This worked fine in that it did eliminate the loud pop and shut off.
However, after several months of listening, I have now noticed a loud mechanical "bottoming out" sound during high db lfe scenarios from a variety of movies....
you can listen here. this is the scene in latest xmen prequel (kevin Bakin holds exploding grenade) should soundlike one solid bass note:http://youtu.be/HQJSwqp3UjI
After a month of troubleshooting with tech support they concluded that they could not reproduce the issue in house and are telling me that they want to send yet another new sub 2 to replace the one I currently have. Perhaps this happened due to the loud pop prior to shut off?
I have asked them that perhaps there is something wrong with the lfe output on my D2. Unfortunately, no one around here in Denver (my dealers) or anthem/ paradigm seems to have the desire or abilit
y to supply me with another pre/pro or receiver with hdmi i/0 and xlr output to test with to determine if the issue still happens when the D2 is removed from the chain.
Very frustrating. I am now in the position where I will have to return both the D2 for repair/analyisis and then deal with the exhange process of the sub 2 for the THIRD time.
This will be the THIRD return and or exhange of my D2 as well.
I want to pull my hair out when I think of A) having my home theater shut down for a month and B) having to move the SUB2 AGAIN.