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Paradigm Sub 1 and Sub 2 - Page 46

post #1351 of 1444
8/1/12 at 7:11pm
Quote:
Originally Posted by studlygoorite View Post

Here ya go. ARC1.JPG 161k .JPG file ARC2.JPG 151k .JPG file

Nice charts. the Sub 2 chart looks outstanding. I see your fronts go down pretty low.

Did you change the configuration in the music targets from 60hz to 80hz ?
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post #1352 of 1444
8/1/12 at 8:35pm
Quote:
Originally Posted by thestewman View Post

Nice charts. the Sub 2 chart looks outstanding. I see your fronts go down pretty low.
Did you change the configuration in the music targets from 60hz to 80hz ?

I have to look at that dip at 200Hz on my mains, may have treated the front wall too much and yes I did change the music to 80Hz to help protect my mains during loud music.
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post #1353 of 1444
8/9/12 at 3:01pm
I am a new sub2 owner and would like to know ,when you use the pbk does the serial number match the serial number on the back of the sub. ?
Also did any of your subs come with any sort of scratches on the unit?
And have you all got serial numbers on your boxes ?
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post #1354 of 1444
8/9/12 at 9:41pm
Quote:
Originally Posted by Galv1 View Post

I am a new sub2 owner and would like to know ,when you use the pbk does the serial number match the serial number on the back of the sub. ?
Also did any of your subs come with any sort of scratches on the unit?
And have you all got serial numbers on your boxes ?

The PBK kit can be used on any Paradigm sub with a USB connection port. The box for the PBK should have a serial number on it and that number should match the serial number on the CD and the serial number on the microphone. Reason for the serial numbers is the CD has the calibration file for the microphone and they have to match.
PBK will not run if the numbers do not match. The PBK serial number IS DIFFERENT than the serial number on the SUB2.
The SUB2 has a flawless high gloss black finish on all surfaces with no scratches comparable to the most expensive automobile finishes.
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post #1355 of 1444
8/10/12 at 1:39am
Thanks Thestewman
What I was trying to say about the pbk is,when you start running the pbk it looks for a sub through the USB and when it finds the sub it shows the serial number of the sub?Does this serial number match the serial number on the bottom of the amp?
Also does your box have a serial number on it?
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post #1356 of 1444
8/10/12 at 9:41am
Quote:
Originally Posted by thestewman View Post

The PBK kit can be used on any Paradigm sub with a USB connection port. The box for the PBK should have a serial number on it and that number should match the serial number on the CD and the serial number on the microphone. Reason for the serial numbers is the CD has the calibration file for the microphone and they have to match.
PBK will not run if the numbers do not match. The PBK serial number IS DIFFERENT than the serial number on the SUB2.
The SUB2 has a flawless high gloss black finish on all surfaces with no scratches comparable to the most expensive automobile finishes.

Quote:
Originally Posted by Galv1 View Post

Thanks Thestewman
What I was trying to say about the pbk is,when you start running the pbk it looks for a sub through the USB and when it finds the sub it shows the serial number of the sub?Does this serial number match the serial number on the bottom of the amp?
Also does your box have a serial number on it?


The shipping box the SUB2 came in has no serial number. The SUB2 serial number is only on the rear amp plate of the SUB2.
The box for the PBK kit does have a serial number on the end of the box. This number on the PBK box has to match the serial number on the firmware CD and the serial number on the microphone.
When you run the PBK program the number displayed in UNIT FOUND is the serial number for the microphone and the firmware CD not the SUB2 because the PBK kit can be used on any Paradigm sub with a USB port.

.
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post #1357 of 1444
8/10/12 at 10:52am
Quote:
Originally Posted by Galv1 View Post

I am a new sub2 owner and would like to know ,when you use the pbk does the serial number match the serial number on the back of the sub. ?
Also did any of your subs come with any sort of scratches on the unit?
And have you all got serial numbers on your boxes ?

My first pair of S8's had scratches on one of them right out of the factory sealed boxes. I found that the finish/veneer on the Paradigm Signatures is paper thin and very easy to damage or scratch. I accidentally put a nick on my SUB 25 while taking measurements with a tape measure. I barely touched it and now there is a nick on it, literally right down to the MDF. Also my C5 had damaged veneer in several spots right out of the box. Again you could see the MDF on it. My dealer told me to stop being picky about it. That was all I needed to hear after dishing out >$3K for a brand new factory sealed speaker. rolleyes.gif

If you had scratches on your unit from the factory sealed box, I would demand a new unit or enclosure to replace your defective one. That is totally unacceptable on a unit as expensive as this imo.
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post #1358 of 1444
8/10/12 at 11:46am
Thanks Shiznit
Did they replace your damaged units ?
I received my sub 2 open boxed because the distributor wanted to check the unit before he delivered. The unit still arrived with scratches on it and I paid for a brand new unit.
The 12 o'clock position on the amp where it clicks into place is more like 1oclock.
There is no serial number on the box because it has been ripped off.
Iv been told they won't replace it and will only give my money back which I don't want as I already have another sub 2 and it took me over a year to decide what subs to go for.
Just want to know if any sub 2 owners have had the same treatment as me?
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post #1359 of 1444
8/10/12 at 12:38pm
Quote:
Originally Posted by Galv1 View Post

Thanks Shiznit
Did they replace your damaged units ?
I received my sub 2 open boxed because the distributor wanted to check the unit before he delivered. The unit still arrived with scratches on it and I paid for a brand new unit.
The 12 o'clock position on the amp where it clicks into place is more like 1oclock.
There is no serial number on the box because it has been ripped off.
Iv been told they won't replace it and will only give my money back which I don't want as I already have another sub 2 and it took me over a year to decide what subs to go for.
Just want to know if any sub 2 owners have had the same treatment as me?

At the cost of the SUB2 I would not stand for that kind of treatment from the dealer unless he gave you a super super deal.
My dealer gave me the Paradigm reps demo to use before mine was shipped and a great deal.
Then he personally delivered the SUB2 opening it in my house very carefully.
I have since bought a Anthem D2v and will buy another SUB2 from him.
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post #1360 of 1444
8/10/12 at 1:39pm
My defective S8's were replaced, but not the C5. But in defence of Paradigm and my dealer, I am almost 100% certain that if I demanded a new C5, they would have replaced it. I decided that I could live with the defects on the C5 as they were mainly along the front edge and underneath the grill for the most part. All were factory sealed boxes that I opened, and at the price these things are selling for, I want pretty much perfection out of the box.
Edited by shiznit - 8/10/12 at 1:47pm
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post #1361 of 1444
8/10/12 at 3:03pm
The unit has been rubbed over many times with a cloth and even has some round rings on it that were probably caused when being buffed.I am really not happy and feel like i am being treated unfairly. All I'm asking for is what I paid for, a sealed boxed new unit and one that doesn't look second hand.
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post #1362 of 1444
8/10/12 at 7:55pm
Quote:
Originally Posted by Galv1 View Post

The unit has been rubbed over many times with a cloth and even has some round rings on it that were probably caused when being buffed.I am really not happy and feel like i am being treated unfairly. All I'm asking for is what I paid for, a sealed boxed new unit and one that doesn't look second hand.

I think the issue is now the dealers not Anthem's at this point. Once the dealer opened the box and took out the unit he became the responsible party.
Now it is up to you to decide. The unit apparently is functioning OK as you have not stated otherwise. If all the items in the PBK have matching serial numbers the PBK is OK.
The finish on the SUB2 is like an automobile finish and if the scratches are not deep possibly they can be buffed out. You have to decide.
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post #1363 of 1444
8/11/12 at 6:26pm
Quote:
Originally Posted by Galv1 View Post

I already have another sub 2 and it took me over a year to decide what subs to go for.
Just want to know if any sub 2 owners have had the same treatment as me?


I am interested in what impact the second SUB2 has made on your listening experience.

Would you describe and share that information with us ?
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post #1364 of 1444
8/12/12 at 1:08am
Quote:
Originally Posted by thestewman View Post

I am interested in what impact the second SUB2 has made on your listening experience.
Would you describe and share that information with us ?
I have only had the second one for a few days and have not had time to set them up properly yet.when I get a bit of free time I will eq them both and let you know what I think. At the moment one is in the front right corner and the other is in the back left corner. The only thing I have noticed already Is I had a suck out with the one at the front from 80 to 100 hz and the second one has helped solve that.
Regarding replacing the sub, it was the disrtributer that delivered my sub and not my dealer and it is the distributor who won't change it.
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post #1365 of 1444
8/12/12 at 9:21am
Quote:
Originally Posted by Galv1 View Post

I have only had the second one for a few days and have not had time to set them up properly yet.when I get a bit of free time I will eq them both and let you know what I think. At the moment one is in the front right corner and the other is in the back left corner. The only thing I have noticed already Is I had a suck out with the one at the front from 80 to 100 hz and the second one has helped solve that.
Regarding replacing the sub, it was the disrtributer that delivered my sub and not my dealer and it is the distributor who won't change it.

I'll be interested to hear the results after your setup and impressions after some extended listening.
Maybe a call is warranted to Anthem about the distributors attitude. Or maybe inform the distributor that they are forcing you to take this action first to allow them to reconsider.
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post #1366 of 1444
8/25/12 at 4:20pm
My piano black Sub 1 is listed on a certain popular auction site if anyone is interested. No complaints about it or anything, just new baby/priorities/etc.

Thanks
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post #1367 of 1444
9/3/12 at 9:05am
Is it bad that even though I have a sub 2 I want a sub 25 also? Too bad they discontinued it. Besides I need to upgrade the rest of my speakers anyways but man I would have loved to have one and maybe even a Sub 1 for a dedicated music room if I ever had a house big enough for one. As I always say to people when they tell me "they want", "It's nice to want!"
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post #1368 of 1444
11/23/12 at 11:20am
I don't think it would match what you felt at the disco, but my understanding is that sensation you felt is from frequencies around 80Hz. I'm using a SUB 2 in a medium sized room crossed over to S8's. The system certainly does create hard hitting bass. If you do a search, you'll find information explaining how creating bass slam requires a wide spectrum of frequencies, and involves the front channel speakers more than most people realize, and achieving it is not simply a matter of buying a bigger subwoofer.
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post #1369 of 1444
11/23/12 at 11:39am
Quote:
Originally Posted by HDVidGuy View Post

Thanks,
Ya, not looking for the disco sound. But I would like to run the sub at a higher freq. to get more impact. I have lots of headroom with my system, I have Brystons running everything, 14B SST for the mains and 6B SST for the centre and rears.Very clean sound, with great low end, but it's missing the slam I'm hoping for. I have two nearby dealers offering 'Black Friday' deals. Not sure how much they are discounting, but I was thinking of dropping by to see what they have to offer.

Are you aware the MSRP of SUB 2 is now $10K?
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post #1370 of 1444
11/24/12 at 11:41pm
Is the Sub1 faster than the Sub2? I listen to a lot of heavy rock and metal, where the speed of the double kick drums makes a big impact and this need a sub that can respond as quick. However I also want a sub that doesn't bottom out on any movie scene. Personally I prefer the sub1 as it is smaller and easier to move, but afraid it will bottom out.
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post #1371 of 1444
11/25/12 at 11:33am
Quote:
Originally Posted by 8chvinyl View Post

Is the Sub1 faster than the Sub2? I listen to a lot of heavy rock and metal, where the speed of the double kick drums makes a big impact and this need a sub that can respond as quick. However I also want a sub that doesn't bottom out on any movie scene. Personally I prefer the sub1 as it is smaller and easier to move, but afraid it will bottom out.

I have yet to have Sub 1 bottom out on any movie scene.
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post #1372 of 1444
11/30/12 at 9:15am
Paradigm has just released or is releasing a firmware update for the sub2. I am currently about to receive my third sub 2 because it has been bottoming out and or popping and shutting itself off. Apparently they have now "fixed" the problem and I am receiving the new, replacement sub 2 today. My issues are well documented in this thread... just look back. Anyway, it has been a long and incredibly frustrating road... and their customer service has not been good.... for example, it has taken 9 months to get this new "fixed" sub 2. We shall see if it is indeed fixed.

Robert
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post #1373 of 1444
11/30/12 at 9:36am
Thanks for the tip. I'm sorry to hear about the problems with your SUB2. They're not all like that. I've had mine for two years now, and I haven't had a single problem with it. I'm using the RCA input, but I seem to recall those who had problems were using the XLR input from the D2V processor. Is that your case?
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post #1374 of 1444
12/1/12 at 10:28am
I am using the xlr connection from my D2 and higher voltage. Apparently the issues I have pointed out have led to paradigm trying to duplicate the problem and, eventually, doing so... they must think that it is a big enough issue that they have incorporated the fix into a new firmware release. They will not really tell me much about the issue source other than they fell the sub 2 was being overloaded by higher frequencies (those above 80hz) when in bypass mode which was then causing the distortion/bottoming out sounds (i posted a video of this in an earlier post). I also sent them my d2 and they determined that the d2 was fine.

The sub 2 has just arrived but i have not been able to go pick it up and will do so hopefully on Monday. Frankly I am not convinced that they have fixed the issue... my confidence in paradigm is at an all time low.
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post #1375 of 1444
12/1/12 at 10:39am
Quote:
Originally Posted by Billybobjimbob View Post

Ive watched around 4-5 films since the fimware upgrade, and quite a few bass heavy scenes in these films and the sub has been fine:)
m-b-m-f, any updates with your ub2 scenario?

Quote:
Originally Posted by |M|B.M.F. View Post

Paradigm has just released or is releasing a firmware update for the sub2. I am currently about to receive my third sub 2 because it has been bottoming out and or popping and shutting itself off. Apparently they have now "fixed" the problem and I am receiving the new, replacement sub 2 today. My issues are well documented in this thread... just look back. Anyway, it has been a long and incredibly frustrating road... and their customer service has not been good.... for example, it has taken 9 months to get this new "fixed" sub 2. We shall see if it is indeed fixed.
Robert


Billybobjimbob... here is the latest
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post #1376 of 1444
1/16/13 at 11:10pm
Quote:
Originally Posted by |M|B.M.F. View Post

I am using the xlr connection from my D2 and higher voltage. Apparently the issues I have pointed out have led to paradigm trying to duplicate the problem and, eventually, doing so... they must think that it is a big enough issue that they have incorporated the fix into a new firmware release. They will not really tell me much about the issue source other than they fell the sub 2 was being overloaded by higher frequencies (those above 80hz) when in bypass mode which was then causing the distortion/bottoming out sounds (i posted a video of this in an earlier post). I also sent them my d2 and they determined that the d2 was fine.

The sub 2 has just arrived but i have not been able to go pick it up and will do so hopefully on Monday. Frankly I am not convinced that they have fixed the issue... my confidence in paradigm is at an all time low.


Has this been resolved? The rattle issue caused them to replace the driver on my sub 25. I have considered getting a sub 2 but want to know this has been resolved.
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post #1377 of 1444
1/21/13 at 11:04am
Quote:
Originally Posted by dralhc View Post

Has this been resolved? The rattle issue caused them to replace the driver on my sub 25. I have considered getting a sub 2 but want to know this has been resolved.

Like to know also. Saving my pennies to purchase a SUB 2.
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post #1378 of 1444
1/22/13 at 3:54pm
Hi could anyone tell me if they have got the pbk to work with windows 8 as I can't get it to work the arc on the anthem D2v works with Windows 8

Thanks for your help
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post #1379 of 1444
1/23/13 at 11:51am
Who out there is running 220v service to their SUB 2? Wondering if you had a chance to listen using only 120v, then upgraded to 220v. Was there a big difference? Is it worth the effort/cost?
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post #1380 of 1444
1/23/13 at 11:11pm
Quote:
Originally Posted by HDVidGuy View Post

Who out there is running 220v service to their SUB 2? Wondering if you had a chance to listen using only 120v, then upgraded to 220v. Was there a big difference? Is it worth the effort/cost?

I have heard there is not a big difference as it is unlikely the sub will make use of that much continuous power during practical source material. Though you are spending $10K on a sub. At this price point you already at the point of diminishing returns over Sub 1 or even TWO Sub1s. Is a few hundred dollars to a grand to have a 220V line too much? Or you just don't want to call an electrician? I don't understand dropping $10K on a sub and not having the rest of the work done....It won't hit anywhere near the power numbers you are paying for without it.

Your dealer should be able to advise you on the performance difference as they should have a 120V line and 240V line handy for comparison. Though I've been to a number of dealers lately that can only blind order practically everything....
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